ActionCOACH Executive and Leadership Team

June, 2026

Leadership Overview

ActionCOACH has 10 executives leading key functions including strategy, marketing, and finance.

Driven by a commitment to business growth, ActionCOACH empowers entrepreneurs worldwide through comprehensive coaching services, fostering innovation and operational excellence across diverse markets.

Leadership Roles at ActionCOACH

  • Chief Executive Officer - Cynthia DeHaro
  • President & Chief Executive Officer - Jennifer Sheffel
  • Founder & Chief Executive Officer - Doan Thu
  • Founder & Chief Executive Officer - Doan Nga Hannah
  • Coach Cheerleader. Chief Executive Officer - Michelle Adams
  • Owner, Chief Executive Officer - Sean Schoenmakers
  • Chief Financial Officer - Anthony Servidio
  • President - Jack Marshall
  • President - Alberto Flores
  • Chief Marketing Officer - Jason Jacobi
  • Cynthia DeHaro - Chief Executive Officer

    Cynthia DeHaro, the Chief Executive Officer at ActionCOACH, directs the overarching strategic vision and operational execution for the global business coaching enterprise. Overseeing all functional departments, DeHaro ensures alignment with the company's mission to provide impactful business tools and coaching services. This leadership role involves driving market expansion and enhancing client success through innovative program development. By optimizing resource allocation and fostering cross-functional collaboration, Cynthia DeHaro directly influences the company's growth trajectory. Ultimately, DeHaro secures the long-term sustainability and competitive advantage of ActionCOACH in the international business services sector.
    Cynthia DeHaro

    Jennifer Sheffel - President & Chief Executive Officer

    Jennifer Sheffel, the President & Chief Executive Officer at ActionCOACH, spearheads the company's strategic direction and global operational management. Sheffel guides the expansion of business coaching services, including executive coaching, group coaching, and workshops, across international markets. This executive position involves cultivating strategic partnerships and ensuring the delivery of high-value business tools to clients worldwide. By championing innovation in coaching methodologies, Jennifer Sheffel enhances the effectiveness of ActionCOACH's offerings. Ultimately, Sheffel drives the company's mission to empower business owners and foster significant growth through expert guidance.

    Doan Thu - Founder & Chief Executive Officer

    Doan Thu, the Founder & Chief Executive Officer at ActionCOACH, established the foundational principles and strategic vision for the global business coaching firm. Thu guides the company's mission to deliver essential business tools, executive coaching, and educational workshops to entrepreneurs worldwide. This leadership role involves setting the standard for coaching excellence and fostering a culture of continuous improvement. By overseeing the strategic development of new service offerings, Doan Thu ensures ActionCOACH remains at the forefront of business development support. Ultimately, Thu's foundational leadership continues to shape the company's impact on global business success.

    Doan Nga Hannah - Founder & Chief Executive Officer

    Doan Nga Hannah, the Founder & Chief Executive Officer at ActionCOACH, co-architected the company's global expansion and core service philosophy. Hannah directs the strategic implementation of business coaching programs, including webinars and workshops, designed to elevate business owners' capabilities. This executive function involves ensuring the consistent delivery of high-impact coaching methodologies across all regions. By fostering innovation in client engagement strategies, Doan Nga Hannah strengthens ActionCOACH's market position. Ultimately, Hannah's leadership ensures the company's enduring commitment to driving tangible business growth and success for its clients globally.

    Michelle Adams - Coach Cheerleader. Chief Executive Officer

    Michelle Adams, the Coach Cheerleader. Chief Executive Officer at ActionCOACH, energizes the company's mission to support business owners through dynamic coaching and development programs. Adams oversees the strategic integration of motivational leadership and practical business strategies, ensuring clients receive comprehensive support. This unique executive role involves fostering a positive and results-oriented environment for both clients and the coaching network. By championing innovative approaches to client engagement, Michelle Adams enhances the overall effectiveness of ActionCOACH's services. Ultimately, Adams drives client success and reinforces the company's commitment to empowering entrepreneurs worldwide.

    Sean Schoenmakers - Owner, Chief Executive Officer

    Sean Schoenmakers, the Owner, Chief Executive Officer at ActionCOACH, directs the strategic operations and growth initiatives for the business coaching franchise. Schoenmakers oversees the expansion of coaching services, including executive coaching and workshops, ensuring high standards of delivery across the network. This leadership position involves cultivating strong relationships with franchise partners and driving operational excellence. By implementing effective business development strategies, Sean Schoenmakers enhances the value proposition for clients seeking business growth. Ultimately, Schoenmakers ensures the continued success and global reach of ActionCOACH's transformative coaching solutions.

    Anthony Servidio - Chief Financial Officer

    Anthony Servidio, the Chief Financial Officer at ActionCOACH, directs the financial strategy and fiscal management for the global business coaching organization. Servidio oversees all aspects of financial planning, budgeting, and reporting, ensuring the company's fiscal health and sustainable growth. This executive function involves managing investments, optimizing resource allocation, and maintaining compliance with international financial regulations. By providing critical financial insights, Anthony Servidio supports strategic decision-making across all departments. Ultimately, Servidio safeguards the company's financial stability and enables the continued expansion of its impactful coaching services worldwide.
    Anthony Servidio

    Jack Marshall - President

    Jack Marshall, the President at ActionCOACH, leads the strategic initiatives and operational oversight for key business development functions. Marshall directs the expansion of coaching services and the implementation of business tools designed to empower entrepreneurs globally. This leadership role involves fostering strong relationships with franchise owners and ensuring the consistent delivery of high-quality coaching methodologies. By championing innovative growth strategies, Jack Marshall enhances the company's market penetration and client success rates. Ultimately, Marshall drives the operational excellence that underpins ActionCOACH's mission to transform businesses worldwide.

    Alberto Flores - President

    Alberto Flores, the President at ActionCOACH, spearheads strategic growth and operational efficiency across designated market regions. Flores oversees the deployment of business coaching programs, including executive coaching and workshops, ensuring alignment with global standards. This executive position involves cultivating key partnerships and driving the adoption of ActionCOACH's proprietary business tools. By focusing on scalable operational frameworks, Alberto Flores enhances the company's ability to serve a growing international client base. Ultimately, Flores contributes significantly to the company's mission of empowering business owners and fostering sustainable enterprise success.

    Jason Jacobi - Chief Marketing Officer

    Jason Jacobi, the Chief Marketing Officer at ActionCOACH, architects the global marketing strategies and brand positioning for the business coaching leader. Jacobi oversees the development and execution of campaigns that promote ActionCOACH's comprehensive suite of services, including executive coaching, webinars, and workshops. This critical role involves driving lead generation and enhancing market awareness across diverse international territories. By leveraging data-driven insights and innovative digital marketing techniques, Jason Jacobi ensures the effective communication of ActionCOACH's value proposition. Ultimately, Jacobi's leadership strengthens the company's market presence and supports its mission to empower business owners worldwide.

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    Frequently Asked Questions Regarding ActionCOACH Top Executives and Leadership Team

    Who leads ActionCOACH?
    ActionCOACH is led by Cynthia DeHaro (Chief Executive Officer), along with executives such as Jennifer Sheffel (President & Chief Executive Officer) and Doan Thu (Founder & Chief Executive Officer).
    Who is part of ActionCOACH’s executive team?
    The executive team of ActionCOACH includes leaders such as Cynthia DeHaro (Chief Executive Officer), Jennifer Sheffel (President & Chief Executive Officer), Doan Thu (Founder & Chief Executive Officer) and other senior executives.
    How many executives does ActionCOACH have?
    ActionCOACH has 10 executives leading key business areas.
    What roles are included in ActionCOACH’s leadership team?
    The leadership team of ActionCOACH includes roles such as Chief Executive Officer, President & Chief Executive Officer, Founder & Chief Executive Officer, Founder & Chief Executive Officer, Coach Cheerleader. Chief Executive Officer.