Serco Executive and Leadership Team

Arshaad Kasmani, the Chief Financial Officer at Serco, directs the global financial strategy and fiscal health of the organization. Overseeing capital allocation, Kasmani ensures the alignment of financial resources with the delivery of mission-critical public services. This leadership role involves managing complex budgetary requirements across diverse government contracts while maintaining rigorous compliance standards. By optimizing cost structures and driving revenue growth, Arshaad Kasmani directly impacts the long-term stability of the company. Kasmani monitors international market trends to mitigate fiscal risks, ensuring the organization remains competitive in the public sector consulting landscape. Through precise financial planning and transparent reporting, the Chief Financial Officer supports the broader mission of creating lasting value for communities. Ultimately, Kasmani secures the necessary funding to fuel innovation and operational expansion across all global regions, reinforcing the financial foundation required for sustained success in public service delivery.

Heath Chapple, the Chief Operating Officer at Serco, executes the operational strategy and manages the day-to-day delivery of mission-critical services. Overseeing the performance of diverse service teams, Chapple ensures that every contract meets the highest standards of quality and efficiency. This leadership role involves streamlining internal processes to improve service outcomes for government clients across various regions. By optimizing supply chains and resource deployment, Heath Chapple directly impacts the operational agility of the company. Chapple coordinates with other C-suite leaders to align operational goals with the overarching corporate mission of supporting public sector organizations. Through rigorous performance monitoring and process improvement, the Chief Operating Officer drives excellence in service delivery. Ultimately, Chapple maintains the operational consistency required to address complex societal challenges, ensuring that the organization consistently delivers meaningful and lasting positive outcomes for the communities served through its extensive public service portfolio.

Andy Henson, the Chief Technology Officer at Serco, architects the digital infrastructure and technological solutions that power essential public services. Overseeing the integration of advanced technologies, Henson ensures that the organization leverages data-driven insights to address complex societal challenges. This leadership role involves collaborating with government partners to implement secure, scalable systems that enhance service delivery efficiency. By modernizing legacy platforms and deploying cutting-edge software, Andy Henson directly impacts the operational effectiveness of the company. Henson manages large-scale digital transformation projects, ensuring that technological advancements remain aligned with the evolving needs of public sector clients. Through the strategic application of emerging tech, the Chief Technology Officer drives innovation across all service lines. Ultimately, Henson maintains the integrity and security of critical digital assets, providing the technological backbone necessary for the organization to deliver reliable, high-impact solutions to communities on a global scale.

William Quigley, the Chief People Officer (Asia Pacific) at Serco, directs the human capital strategy and talent development initiatives across the Asia Pacific region. Overseeing recruitment, retention, and employee engagement, Quigley ensures that the organization attracts and maintains the skilled professionals necessary for delivering mission-critical solutions. This leadership role involves fostering a culture of excellence and inclusivity that aligns with the company's commitment to public service. By implementing robust training programs and performance management systems, William Quigley directly impacts the productivity and morale of the regional workforce. Quigley collaborates with local leadership to ensure that human resource policies support the unique operational requirements of the Asia Pacific market. Through strategic workforce planning, the Chief People Officer (Asia Pacific) strengthens the organizational capacity to meet complex government demands. Ultimately, Quigley cultivates a high-performing environment that empowers employees to create lasting positive outcomes for communities throughout the region.

Faizan Khan, the Team Captain at Serco, directs the tactical execution of specialized service teams focused on delivering mission-critical support to public sector organizations. Overseeing daily operations and team coordination, Khan ensures that specific project objectives align with the broader goals of the company. This leadership role involves managing team dynamics and fostering a collaborative environment to solve complex societal challenges efficiently. By providing hands-on guidance and maintaining high performance standards, Faizan Khan directly impacts the success of individual service contracts. Khan monitors project milestones and addresses operational bottlenecks to ensure timely delivery of essential services. Through effective communication and team motivation, the Team Captain drives the collective effort required to meet the rigorous demands of government partners. Ultimately, Khan ensures that the team remains focused on creating meaningful and lasting positive outcomes for the communities served, reinforcing the company's reputation for reliability and excellence in public service delivery.