Leadership Overview
7-Eleven has 10 executives leading key functions including strategy, finance, operations, and technology.
Driven by a commitment to convenience and customer service, 7-Eleven operates as a franchise organization, adhering to established standards and frameworks while serving local markets within the hospitality sector.
Driven by a commitment to convenience and customer service, 7-Eleven operates as a franchise organization, adhering to established standards and frameworks while serving local markets within the hospitality sector.
Leadership Roles at 7-Eleven
Stanley Reynolds - President & Interim Co-Chief Executive Officer
Stanley Reynolds, the President & Interim Co-Chief Executive Officer at 7-Eleven, directs the overarching strategy and operational execution for the franchise organization. Overseeing critical business functions, Reynolds ensures alignment with the core mission of providing convenience and service to customers across its franchise locations. This leadership role involves guiding the company through its interim leadership phase, maintaining momentum in the hospitality sector. Reynolds's focus centers on driving sustainable growth and operational excellence within the established 7-Eleven network. The executive's strategic direction impacts franchise partner success and customer satisfaction. By championing innovation and efficiency, Stanley Reynolds solidifies the company's market presence and reinforces its commitment to serving local communities through its franchise model.

Fiona Hayes - Chief Executive Officer & Managing Director, Australia
Fiona Hayes, the Chief Executive Officer & Managing Director, Australia at 7-Eleven, spearheads the strategic direction and operational oversight for the Australian market. This executive role involves driving business growth and ensuring the successful implementation of the 7-Eleven franchise model within Australia. Hayes directs key functions, including market expansion, operational efficiency, and customer engagement, tailored to the Australian consumer landscape. The leadership of Fiona Hayes is critical in navigating the unique challenges and opportunities within the Australian hospitality sector. By fostering strong relationships with franchise partners and stakeholders, Hayes ensures consistent brand delivery and operational excellence. This executive's focus on strategic leadership and market penetration solidifies 7-Eleven's presence and impact in Australia.
Sue Pakdaman - Chief Financial Officer
Sue Pakdaman, the Chief Financial Officer at 7-Eleven, manages the financial health and strategic fiscal planning for the franchise organization. Overseeing all financial operations, Pakdaman ensures robust fiscal management and drives profitability within the hospitality sector. This leadership position involves developing financial strategies that support the company's growth objectives and operational framework. Pakdaman's expertise guides investment decisions and resource allocation, ensuring financial stability across franchise locations. By maintaining rigorous financial controls and reporting, Sue Pakdaman upholds the integrity of the 7-Eleven brand's financial operations. The Chief Financial Officer's role is integral to sustaining the company's market position and supporting its franchise partners through sound financial stewardship.
David Seltzer - Senior Vice President & Chief Financial Officer
David Seltzer, the Senior Vice President & Chief Financial Officer at 7-Eleven, oversees the financial strategy and fiscal management of the franchise organization. This executive role involves directing all financial operations, including budgeting, forecasting, and financial reporting, to ensure the company's sustained profitability within the hospitality sector. Seltzer's leadership guides strategic financial decisions, optimizing resource allocation and driving economic performance across franchise locations. By maintaining stringent financial controls and compliance, David Seltzer upholds the fiscal integrity of the 7-Eleven brand. The Senior Vice President & Chief Financial Officer's expertise is crucial for supporting franchise partners and ensuring the long-term financial stability and growth of the company.

Michaela Gifford - Vice President & Chief Financial Officer
Michaela Gifford, the Vice President & Chief Financial Officer at 7-Eleven, supports the financial strategy and fiscal oversight for the franchise organization. This executive position involves contributing to financial planning, analysis, and reporting to ensure the company's financial stability and growth within the hospitality sector. Gifford's responsibilities include managing financial resources, supporting budgeting processes, and ensuring compliance with financial regulations across franchise locations. By providing critical financial insights, Michaela Gifford aids in strategic decision-making and resource optimization. The Vice President & Chief Financial Officer's role is integral to maintaining the financial health of the company and supporting its franchise partners' success.
Gary Rose - Chief Operations Officer & Chief Operating Officer
Gary Rose, the Chief Operations Officer & Chief Operating Officer at 7-Eleven, directs the operational execution and efficiency across the franchise network. This executive role involves overseeing day-to-day operations, ensuring adherence to brand standards, and driving service excellence within the hospitality sector. Rose's responsibilities include optimizing supply chain logistics, managing store operations, and implementing best practices to enhance customer satisfaction and franchise partner success. By focusing on operational improvements and strategic deployment of resources, Gary Rose ensures the seamless functioning of all franchise locations. The Chief Operations Officer's leadership is fundamental to maintaining the company's reputation for convenience and quality service in its local markets.
Kawano Alina-Mariana - Chief of Staff
Kawano Alina-Mariana, the Chief of Staff at 7-Eleven, facilitates strategic initiatives and operational coordination across the franchise organization. This role involves managing key projects and ensuring seamless communication between leadership and various departments. Alina-Mariana supports the executive team in executing the company's mission within the hospitality sector, focusing on operational efficiency and adherence to brand standards. The Chief of Staff's responsibilities include driving cross-functional collaboration and optimizing internal processes to enhance service delivery. By streamlining operations and supporting strategic decision-making, Kawano Alina-Mariana contributes to the overall effectiveness of the 7-Eleven franchise network. This position is crucial for maintaining organizational alignment and advancing the company's objectives in its local market operations.
John Phee - Senior Vice President, Chief Information Officer
John Phee, the Senior Vice President, Chief Information Officer at 7-Eleven, architects and directs the company's technology strategy and infrastructure. Overseeing all aspects of information technology, Phee ensures that robust, scalable, and secure systems support the franchise organization's operations and customer-facing initiatives within the hospitality sector. This critical role involves driving digital transformation, enhancing operational efficiency through technology, and safeguarding sensitive data. Phee's leadership ensures that technology investments align with business objectives, supporting franchise partners and improving the customer experience. By championing innovation in IT, John Phee enables 7-Eleven to maintain its competitive edge and adapt to evolving market demands. The Chief Information Officer's strategic vision is fundamental to the company's ongoing success and operational resilience.

Nori Kawazu - Senior Director Chief of Staff
Nori Kawazu, the Senior Director Chief of Staff at 7-Eleven, provides strategic support and operational coordination for the executive leadership team. This role involves managing critical projects, facilitating cross-functional initiatives, and ensuring efficient communication across the franchise organization. Kawazu contributes to the execution of the company's mission within the hospitality sector by optimizing internal processes and driving strategic alignment. The Senior Director Chief of Staff's responsibilities include enhancing operational effectiveness and supporting the leadership in achieving key business objectives. By streamlining operations and fostering collaboration, Nori Kawazu plays a vital part in the overall success of 7-Eleven's franchise network. This position is essential for maintaining organizational coherence and advancing the company's strategic goals.
Jared Hurta - Vice President - Chief Information Officer
Jared Hurta, the Vice President - Chief Information Officer at 7-Eleven, manages and enhances the company's information technology infrastructure and systems. This role focuses on ensuring the reliability, security, and scalability of technology solutions that support the franchise organization's operations and strategic objectives within the hospitality sector. Hurta oversees the implementation of new technologies and the maintenance of existing systems to improve operational efficiency and customer experience. By driving technological advancements, Jared Hurta contributes to the company's ability to innovate and adapt in a dynamic market. The Vice President - Chief Information Officer's efforts are crucial for maintaining a competitive technological edge and supporting franchise partners effectively.
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