Luware
Content & Collaboration Software · Switzerland · 51-200 Employees
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Overview
Headquarters
Pfingstweidstrasse 102, Zürich, Zurich, ...Phone Number
(720) 465-2035Website
www.luware.comRevenue
$16.7 MillionIndustry
ZI Rank: 1
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About Luware
Luware specializes in providing flexible and scalable Contact Center and Conversation Recording as a Service solutions for Microsoft Teams. Their offerings include AI-powered customer experience solutions that enhance communication and streamline operations across various industries such as finance, healthcare, and government. Luware aims to improve customer service efficiency and compliance through intelligent routing and analytics, ensuring a seamless experience for users. With a global presence, Luware serves clients in over 15 countries, focusing on transforming customer service worldwide.Explore more
Luware Org Chart
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Activity Insights
Luware is experiencing very low activity levels compared to other companies in the Software sector.
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Luware is drawing exceptional interest within the Software industry, suggesting notable developments or strong market momentum, learn more about Luware.
Luware Tech Stack
A closer look at the technologies used by Luware
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Hiring Plans
Luware has more open roles in Engineering & Technical than it has had at any time in the past 12 months. Technologies mentioned include: Apache Spark, Grafana, Microsoft Azure, Java, and OpenAI. Areas of expertise include: Technical Issues, Test Planning, Microsoft Azure, Solution Design, SaaS Security, Network Diagrams, and Requirements Specifications.
Hiring Plans
Event
Product Marketing, Events, Contact / Call Center, Customer Engagement, Sales, Omnichannel, Software, Workforce Management, Customer Service, Field /Outside Sales, Artificial Intelligence, Customer Experience, Field Marketing, HR Operations
Event
Cloud, Product Marketing, Events, Infrastructure, Sales, Software, Field /Outside Sales, Channel Sales, Field Marketing, Information Technology
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Luware News & Media
The New Luware Nimbus Companion Makes AI-Driven Customer Service More Accessible
AI-driven Orchestration Layer: Harmonizing Human and Virtual Users in Microsoft Teams for Optimal Customer Journeys LONDON, UNITED KINGDOM, November 20, 2025 /EINPresswire.com/ -- Luware, a leading provider of customer service and CX solutions built …Kent County Council improves call answer rate by 44% with Luware Nimbus
Queue time down to 30 seconds and first call resolution improved with Luware’s contact centre solution LONDON, UNITED KINGDOM, September 2, 2025 /EINPresswire.com/ -- Kent County Council has significantly improved the efficiency and responsiveness of …Luware Expands Global Footprint with North American Headquarters in New York
Larry Robinson to lead U.S. operations and support existing and future customers in the region NEW YORK, July 15, 2025 /PRNewswire-PRWeb/ -- Luware, a leading provider of customer service solutions built natively on Microsoft Teams, today announced it is expanding its global footprint...G12 Communications Partners with Luware to Deliver Next-Generation Teams Contact Center Solutions within Operator Connect
KIRKLAND, Wash., June 21, 2023 /PRNewswire/ -- G12 Communications, a leading provider of unified communications solutions, is pleased to announce its partnership with Luware, a pioneer in contact center solutions, to deliver an innovative Teams Contact Center offering through Operator...
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Frequently Asked Questions Regarding Luware
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Luware specializes in providing flexible and scalable Contact Center and Conversation Recording as a Service solutions for Microsoft Teams. Their offerings include AI-powered customer experience solutions that enhance communication and streamline operations across various industries such as finance, healthcare, and government. Luware aims to improv... Read More
