IT Business Dimensions

Therefore, IT in3D is a perfect tool to fulfill this due diligence responsibility and will put order around the process of presenting IT to the outside world. This will avoid the typical chaotic experience of 'information gathering' and present the IT organization in a high quality and professional manner. But beyond due diligence, the information... that is needed for a one time due diligence exercise is actually the same information that IT management needs to 'run IT like a business'. So why not get control of the IT business and manage your assets and resources as any other business would. This means having an IT Ledger which tracks the costs and revenues of IT on a controllable and auditable basis, it means that all IT activities are organized around a clear set of products and services which can be benchmarked against competitive offerings, it means communicating to your customers with clear and detailed customer statements each month, and of utmost importance it means having a viable business plan which clearly creates value to the IT customer. In a sense, implementing an IT management system is similar to implementing the ERP systems which IT has done for its customers for years. The IT resource and asset planning and control processes can be driven by an integrated system that balances supply, demand, resources, assets, capacities and of course customers. Many processes from strategic planning, to budgeting, to portfolio management, to service level management, to performance management and control can be driven from the same integrated source data with much greater efficiency and effectiveness. Finally, an important advantage of the ITin3D system is that it is designed to promote communication. IT functions are typically not derided because they don't execute their technical roles well enough, but because they don't communicate and market themselves well enough to their customers.Read More