Groove
Customer Engagement Platforms · Rhode Island, United States · 11-50 Employees
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Overview
Headquarters
449 Thames St, Newport, Rhode Island, 02...Phone Number
(401) 339-3817Website
www.groovehq.comRevenue
<$5 MillionIndustry
About Groove
Helply is an AI-native customer support platform designed to enhance customer service through the integration of AI agents that investigate, resolve, and take action on support requests. The platform offers a comprehensive helpdesk solution that includes features such as ticketing, messaging, knowledge base management, and analytics, all tailored for both B2B and B2C clients. With unlimited user access and a pricing model based on AI workload rather than headcount, Helply aims to streamline support operations while maintaining human oversight. Trusted by over 1,400 companies globally, Helply transforms traditional support models by leveraging AI to improve efficiency and customer satisfaction.Explore more
Groove Org Chart
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Helply is an AI-native customer support platform designed to enhance customer service through the integration of AI agents that investigate, resolve, and take action on support requests. The platform offers a comprehensive helpdesk solution that includes features such as ticketing, messaging, knowledge base management, and analytics, all tailored f... Read More
