Afiniti

Customer Engagement Platforms · District of Columbia, United States · 1K - 5K Employees

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Overview

Headquarters

1701 Pennsylvania Ave NW Ste 600, Washin...

Phone Number

(877) 721-9158

Website

www.afiniti.com

Revenue

$315.1 Million

Industry

Customer Engagement Platforms Software Business Intelligence (BI) Software

About Afiniti

Afiniti is a global leader in AI-powered outcome orchestration for contact centers, transforming complex interactions into measurable business results. Their innovative products, including Afiniti Pairing, Agents, Orchestrator, and Intelligence, leverage AI to enhance customer-agent matching, automate interactions, and optimize decision-making processes. Serving industries such as telecommunications, financial services, healthcare, insurance, and travel, Afiniti aims to improve operational efficiency and customer experience. With a proven track record of generating significant incremental value, Afiniti is committed to responsible AI practices that ensure transparency and accountability.Explore more
Afiniti's Social MediaSIC Code 73,737NAICS Code 51,513Show more

Afiniti Org Chart

Jerome Kapelus, Chief Executive Officer at Afiniti
United States flag for contact location.
Jerome Kapelus

Chief Executive Officer

PhoneEmail
CS
United States flag for contact location.
Chris Schraft

President (North America)

PhoneEmail

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Afiniti

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Illustration of an envelope

Afiniti Tech Stack

A closer look at the technologies used by Afiniti

WordPress.org

By

Automattic
reCAPTCHA

By

Google
PHP

By

PHP
Prototype

By

Prototype
See more technologies

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Frequently Asked Questions Regarding Afiniti

What is Afiniti's official website?
Afiniti's official website is www.afiniti.com What is Afiniti's Revenue?
Afiniti's revenue is $315.1 Million What is Afiniti's SIC code?
Afiniti's SIC: 73,737 What is Afiniti's NAICS code?
Afiniti's NAICS: 51,513 How many employees does Afiniti have?
Afiniti has 1K - 5K employees What industry does Afiniti belong to?
Afiniti is in the industry of: Customer Engagement Platforms, Software, Business Intelligence (BI) Software What is Afiniti competition?
Afiniti top competitors include: Quantiphi, Infrrd, Genesys, Five9 What technology does Afiniti use?
Some of the popular technologies that Afiniti uses are: WordPress.org, reCAPTCHA, PHP, Prototype How do I contact Afiniti?
Afiniti contact info: Phone number: (877) 721-9158 Website: www.afiniti.com What does Afiniti do?

Afiniti is a global leader in AI-powered outcome orchestration for contact centers, transforming complex interactions into measurable business results. Their innovative products, including Afiniti Pairing, Agents, Orchestrator, and Intelligence, leverage AI to enhance customer-agent matching, automate interactions, and optimize decision-making proc... esses. Serving industries such as telecommunications, financial services, healthcare, insurance, and travel, Afiniti aims to improve operational efficiency and customer experience. With a proven track record of generating significant incremental value, Afiniti is committed to responsible AI practices that ensure transparency and accountability.Read More

 What are Afiniti social media links?
Afiniti Linkedin page Afiniti Twitter page Afiniti Facebook page Who invested in Afiniti?
Afiniti has 13 investors including Seidenberg, John Browne, McKinsey & Company and Elisabeth Murdoch. Is Afiniti a public company?
Afiniti is private company therefore does not currently have an official ticker symbol
See more information about Afiniti

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