What is Community?
Community operates at the intersection of social media and customer relationship management, providing a specialized platform that enables direct, text-based communication. Unlike traditional social media channels that rely on algorithmic visibility, Community offers a direct line of communication, allowing users to send messages in groups or one-on-one. This approach effectively bypasses the noise of public feeds, fostering higher engagement rates and deeper brand loyalty. The platform is increasingly utilized by enterprise-level organizations and high-profile individuals to manage their digital presence, optimize customer retention, and drive conversion through personalized, timely outreach.
How much funding has Community raised?
Community has raised a total of $25M across 1 funding round:
Other Financing Round
$25M
Other Financing Round (2023): $25M with participation from Backstage Capital, HubSpot, and Verizon Ventures
Key Investors in Community
Backstage Capital
Backstage Capital is a venture capital firm dedicated to minimizing funding disparities in tech by investing in high-potential founders who are people of color, women, and/or LGBT.
HubSpot
HubSpot is a leading customer relationship management platform provider that offers a comprehensive suite of software tools to help businesses grow better through integrated marketing, sales, and service solutions.
Verizon Ventures
Verizon Ventures focuses on connecting innovation and opportunity with smart funding, leveraging a collaborative ecosystem to support high-growth technology companies.
What's next for Community?
With this major strategic investment, Community is expected to accelerate its product roadmap, focusing on deeper integration with existing CRM ecosystems and advanced analytics for enterprise clients. The company is likely to prioritize the development of AI-driven messaging tools that allow for more sophisticated segmentation and automated, yet personalized, fan interactions. As the digital marketing landscape shifts toward privacy-first, direct-channel communication, Community is poised to capture significant market share by providing the infrastructure necessary for brands to own their audience relationships. Future growth will likely involve expanding its footprint in the enterprise sector, where the demand for high-conversion, low-friction communication tools remains at an all-time high.
See full Community company page
