Leadership Overview
Zip Co has 8 executives leading key functions including strategy, finance, operations, technology, and human resources.
Driven by innovation, Zip Co provides fair and seamless digital payment solutions, simplifying transactions for consumers and merchants alike, and impacting the global fintech landscape.
Driven by innovation, Zip Co provides fair and seamless digital payment solutions, simplifying transactions for consumers and merchants alike, and impacting the global fintech landscape.
Leadership Roles at Zip Co
Ali Dabağcı - Acting Chief Executive Officer
Ali Dabağcı, the Acting Chief Executive Officer at Zip Co, directs the company's overarching strategy and operational execution. Dabağcı guides the executive team in navigating the dynamic fintech market, ensuring Zip Co's continued delivery of fair and seamless payment solutions. This leadership role involves fostering innovation across all departments, from product development to customer engagement, aligning with the company's mission to simplify how people pay. Ali Dabağcı's focus remains on driving sustainable growth and enhancing Zip Co's market position through strategic initiatives and operational excellence. The Acting Chief Executive Officer ensures robust financial performance and maintains strong relationships with stakeholders, positioning the company for future success in the digital payments sector.
Shinji Kumazawa - President & Chief Executive Officer
Shinji Kumazawa, the President & Chief Executive Officer at Zip Co, spearheads the company's global vision and strategic direction. Kumazawa drives the expansion of Zip Co's innovative buy now, pay later financial services, ensuring seamless and fair payment solutions for a growing customer base. This executive position involves overseeing all major business units and fostering a culture of continuous improvement and technological advancement. Shinji Kumazawa's leadership ensures alignment with the company's core mission of simplifying transactions and enhancing financial accessibility. The President & Chief Executive Officer is pivotal in cultivating strategic partnerships and navigating complex regulatory environments to secure Zip Co's long-term market leadership and financial stability.
Erin Bengtson-Olivieri - Chief Financial Officer (US)
Erin Bengtson-Olivieri, the Chief Financial Officer (US) at Zip Co, directs all financial operations and strategic fiscal planning for the United States market. Bengtson-Olivieri oversees financial reporting, budgeting, forecasting, and capital management, ensuring the fiscal health and sustainable growth of Zip Co's US operations. This executive function involves managing relationships with financial institutions, investors, and regulatory bodies to maintain compliance and optimize financial performance. The Chief Financial Officer (US) plays a crucial role in supporting the company's expansion by providing data-driven insights and financial strategies. Erin Bengtson-Olivieri's leadership ensures robust financial controls and drives profitability, directly contributing to Zip Co's mission of simplifying payments.

Chris Patrick - Chief Operating Officer, ANZ
Chris Patrick, the Chief Operating Officer, ANZ at Zip Co, leads the operational strategy and execution across Australia and New Zealand. Patrick oversees the day-to-day business activities, ensuring the efficient and effective delivery of Zip Co's buy now, pay later services throughout the region. This leadership position involves optimizing operational workflows, managing risk, and driving service excellence to enhance customer satisfaction and merchant partnerships. The Chief Operating Officer, ANZ directs teams responsible for customer support, fraud prevention, and payment processing, directly supporting the company's commitment to fair and seamless financial solutions. Chris Patrick's focus is on scaling operations and maintaining high standards of performance in a key market.

George Gorman - Chief Information Officer
George Gorman, the Chief Information Officer at Zip Co, architects and manages the company's entire technology infrastructure and digital strategy. Gorman oversees the development and implementation of secure, scalable, and innovative technological solutions that underpin Zip Co's financial services. This critical role involves ensuring the reliability and performance of all IT systems, safeguarding sensitive customer data, and driving digital transformation initiatives. The Chief Information Officer directs teams responsible for cybersecurity, data analytics, and software development, directly supporting the company's mission to provide seamless payment experiences. George Gorman's strategic vision ensures that Zip Co remains at the forefront of technological advancement in the competitive fintech landscape.
Emily Addison - Chief of Staff & Special Projects Leader
Emily Addison, the Chief of Staff & Special Projects Leader at Zip Co, provides strategic support and drives key initiatives across the organization. Addison manages high-priority projects that enhance operational efficiency and support Zip Co's growth objectives, ensuring seamless execution of the company's mission. This role involves close collaboration with executive leadership to translate strategic priorities into actionable plans and to facilitate cross-functional alignment. Emily Addison's responsibilities include optimizing internal processes, coordinating special projects, and ensuring effective communication throughout the company. The Chief of Staff & Special Projects Leader plays a vital part in driving innovation and maintaining Zip Co's competitive edge in the digital finance sector.
Memo Hayek - Chief Information Officer, Anz
Memo Hayek, the Chief Information Officer, Anz at Zip Co, directs the technology strategy and infrastructure for the Australian and New Zealand markets. Hayek oversees the development and maintenance of robust IT systems that support Zip Co's innovative payment solutions, ensuring operational resilience and data security across the region. This role involves leading teams focused on software engineering, network operations, and digital platform management to enhance service delivery. The Chief Information Officer, Anz plays a critical part in driving technological advancements that align with the company's mission to simplify payments. Memo Hayek's expertise ensures that Zip Co's technology infrastructure in ANZ is scalable, secure, and optimized for performance.
Andrea Watt - Chief People Officer, Zip (Asx Zip, US)
Andrea Watt, the Chief People Officer, Zip (Asx Zip, US) at Zip Co, leads the global human resources strategy and talent management initiatives. Watt is responsible for cultivating a positive and high-performing organizational culture that supports Zip Co's mission of simplifying payments. This executive function involves overseeing recruitment, employee development, compensation, and benefits across all operating regions, including Australia and the United States. The Chief People Officer, Zip (Asx Zip, US) plays a vital role in attracting and retaining top talent, ensuring that the company has the skilled workforce necessary to drive innovation and growth. Andrea Watt's leadership ensures that Zip Co remains an employer of choice, fostering an environment where employees can thrive.
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