Zillow Group Executive and Leadership Team

Jeremy Wacksman, the Chief Executive Officer at Zillow Group, directs the overarching vision for the housing super app ecosystem. By integrating search, touring, and financing tools, the Chief Executive Officer drives the strategic expansion of the platform to reduce transaction friction. Jeremy Wacksman oversees the alignment of product development with consumer needs, ensuring the company maintains a competitive edge in the real estate technology sector. This leadership role involves constant collaboration with the Board to scale operations across North American markets. By prioritizing data accessibility and user-centric design, the Chief Executive Officer fosters a culture of innovation that simplifies the moving process for millions. Wacksman maintains focus on long-term growth objectives, ensuring the organization remains the primary destination for real estate professionals and individuals navigating the housing market. Through this executive oversight, the company continues to redefine how people approach buying, selling, and renting homes.

Charles Rittling, the Chief Operating Officer at Zillow Group, manages the internal infrastructure and operational efficiency required to support the housing super app. Overseeing the execution of core business processes, the Chief Operating Officer ensures that rental applications and agent workflows function seamlessly within the broader ecosystem. Charles Rittling coordinates cross-departmental initiatives to optimize service delivery, directly impacting the speed and reliability of real estate transactions. This role involves refining the operational framework to support rapid scaling across diverse regional markets. By monitoring performance metrics and resource allocation, the Chief Operating Officer maintains high standards of service for real estate professionals utilizing the platform. Rittling drives the implementation of new technologies that reduce administrative burdens for users. Through rigorous management of daily operations, the Chief Operating Officer secures the stability of the platform, allowing the company to deliver consistent value to buyers, sellers, and renters throughout the entire transaction lifecycle.

Chelsea Munk, the Chief of Staff at Zillow Group, coordinates strategic priorities and facilitates communication across the executive leadership team. By managing the flow of information between departments, the Chief of Staff ensures that organizational goals remain synchronized with the mission of the housing super app. Chelsea Munk oversees the execution of high-priority projects, acting as a central point for cross-functional collaboration. This leadership role involves preparing the executive team for complex market challenges and ensuring that internal resources align with the company's long-term vision. By streamlining decision-making processes, the Chief of Staff enhances the agility of the organization in a fast-paced real estate environment. Munk supports the development of internal policies that foster efficiency and transparency. Through this critical function, the Chief of Staff enables the leadership team to focus on scaling the platform and improving the end-to-end transaction experience for all users across the national housing market.

Cassandra Knight, the Chief Legal & Policy Officer at Zillow Group, directs the regulatory strategy and legal framework governing the housing super app. By navigating complex real estate laws and data privacy standards, the Chief Legal & Policy Officer protects the integrity of the platform and the information provided to consumers. Cassandra Knight oversees compliance initiatives that ensure all products and services meet industry requirements across various jurisdictions. This leadership role involves engaging with policymakers to advocate for transparent real estate practices that benefit buyers, sellers, and renters. By mitigating legal risks, the Chief Legal & Policy Officer supports the company's ability to innovate and expand its service offerings. Knight manages the legal team to provide guidance on intellectual property and corporate governance. Through this oversight, the Chief Legal & Policy Officer ensures that the organization maintains trust with users while continuing to change how millions approach the real estate market.