Zerorez Executive and Leadership Team

Shawn Moon, the Chief Executive Officer at Zerorez, directs the company's overarching strategy and long-term vision. Moon guides the executive team in expanding Zerorez's market presence and solidifying its position as a leader in specialized cleaning services. This leadership involves fostering innovation within the ZEROREZ cleaning system and ensuring operational excellence across all franchise locations. Moon's focus remains on driving sustainable growth and enhancing the value proposition for both customers and franchisees. By aligning departmental objectives with corporate goals, Shawn Moon ensures the company consistently delivers superior cleaning solutions and maintains a competitive edge in the industry. The Chief Executive Officer's role is critical in shaping the company's culture and operational framework.

Margaret Cafarelli, the Owner & Chief Executive Officer at Zerorez, holds ultimate responsibility for the company's strategic direction and operational success. Cafarelli oversees all facets of the business, from service delivery innovation to franchise development and market expansion. This leadership role involves ensuring the ZEROREZ cleaning system remains at the forefront of the industry, meeting evolving customer demands for effective and eco-friendly cleaning solutions. Cafarelli's vision drives the company's commitment to quality and customer satisfaction across its extensive service offerings, including carpet, air ducts, and upholstery cleaning. By championing the company's core values, Margaret Cafarelli cultivates a culture of excellence and empowers the franchise network to achieve peak performance. The Owner & Chief Executive Officer's influence is paramount in maintaining Zerorez's reputation.

Jon Laudie, the President & Chief Financial Officer at Zerorez, directs the company's financial strategy and oversees its overall business operations. Laudie manages all fiscal activities, including budgeting, financial planning, and investment strategies, ensuring the company's financial health and sustainable growth. This leadership role also involves contributing to the strategic direction of the business, aligning financial objectives with operational goals to enhance the ZEROREZ cleaning system's market position. Laudie's financial acumen is essential for supporting franchise development and optimizing profitability across service lines such as carpet, air duct, and mattress cleaning. By guiding financial stewardship, Jon Laudie ensures Zerorez maintains a strong economic foundation. The President & Chief Financial Officer's oversight is key to long-term viability.

Benjamin Oyler, the Chief Operating Officer at Zerorez, directs the company's day-to-day operational activities and service delivery standards. Oyler focuses on optimizing the efficiency and effectiveness of the ZEROREZ cleaning system across all franchise locations, ensuring consistent quality in services like carpet, air duct, and rug cleaning. This leadership position involves managing operational workflows, implementing best practices, and driving performance improvements throughout the network. Oyler's responsibilities extend to overseeing supply chain logistics and ensuring seamless service execution for customers nationwide. By enhancing operational frameworks, Benjamin Oyler supports the company's growth objectives and reinforces its commitment to customer satisfaction. The Chief Operating Officer's role is central to maintaining Zerorez's reputation for excellence.

Joanne Jonason, the Chief Operating Officer & Manager, Market at Zerorez, spearheads market development and operational strategy for key regions. Jonason oversees the expansion and performance of Zerorez franchises, focusing on market penetration and revenue growth. This dual role involves ensuring operational excellence in service delivery, including specialized cleaning for carpets, air ducts, and granite, while simultaneously driving market-specific initiatives. Jonason's leadership ensures that the ZEROREZ cleaning system is effectively deployed to meet diverse regional demands. By managing market dynamics and operational execution, Joanne Jonason contributes significantly to the company's overall expansion and brand presence. The Chief Operating Officer & Manager, Market's strategic oversight is critical for localized success.

John Hopkins, the President at Zerorez, leads strategic initiatives and drives operational performance across the organization. Hopkins focuses on enhancing the company's service offerings, including specialized cleaning for carpets, air ducts, and rugs, ensuring the ZEROREZ cleaning system consistently meets high standards. This executive role involves fostering strong relationships with franchise partners and overseeing key business development efforts to expand market reach. Hopkins's leadership is instrumental in maintaining Zerorez's reputation for quality and customer satisfaction. By championing innovation and operational efficiency, John Hopkins contributes to the company's sustained growth and market leadership. The President's strategic vision guides the company's trajectory.

Gregg Burgess, the Chief Technology Officer at Zerorez, architects and oversees the company's technological infrastructure and innovation pipeline. Burgess directs the development and implementation of advanced cleaning technologies, ensuring the ZEROREZ cleaning system remains cutting-edge and efficient. This role involves managing all IT operations, data security, and digital platforms that support both internal functions and franchise partners. Burgess's expertise is crucial in enhancing the effectiveness of Zerorez's services, from carpet and air duct cleaning to specialized treatments for granite and mattresses. By driving technological advancements, Gregg Burgess ensures Zerorez maintains a competitive advantage and delivers superior results. The Chief Technology Officer's strategic initiatives are vital for scaling operations and improving service delivery.