WNS Executive and Leadership Team

Suhrid Brahma, the Chief Technology Officer at WNS, directs the development of cutting-edge digital platforms and AI-driven analytics tools. Overseeing the global technology roadmap, the Chief Technology Officer ensures that all service offerings leverage the latest advancements in automation and data science. This leadership role involves architecting scalable infrastructure to support complex business transformation projects for global enterprises. By fostering innovation within the engineering teams, Brahma accelerates the deployment of proprietary solutions that enhance operational efficiency. The Chief Technology Officer collaborates with other C-suite leaders to align technological capabilities with the strategic goals of WNS. Through the implementation of secure and agile systems, Brahma maintains the competitive edge of the company in the digital services market. Suhrid Brahma drives the technological evolution of the firm, ensuring that clients receive high-performance, future-ready solutions that facilitate sustainable growth.

Pervez Workingboxwalla, the Chief Risk Officer at WNS, manages enterprise-wide governance, compliance, and risk mitigation frameworks. Overseeing the protection of sensitive data and operational integrity, the Chief Risk Officer ensures that all digital transformation initiatives adhere to global regulatory standards. This leadership role involves identifying potential vulnerabilities in service delivery and implementing robust controls to safeguard client interests. By establishing comprehensive risk management protocols, Workingboxwalla supports the secure expansion of business operations across diverse industries. The Chief Risk Officer collaborates with the Board to maintain transparency and accountability in all corporate activities. Through proactive monitoring of the global threat landscape, Workingboxwalla minimizes operational disruptions and protects the reputation of WNS. Pervez Workingboxwalla drives a culture of compliance and security, ensuring that the company maintains the trust of its global enterprise clients while pursuing aggressive growth targets.

Dinesh Wickremanayake, the Managing Director at WNS, directs large-scale business transformation initiatives across North American markets. Overseeing client engagement strategies, the Managing Director ensures alignment between digital service delivery and enterprise growth objectives. This leadership role involves managing complex portfolios within the banking and insurance sectors to drive operational agility. By integrating data-driven insights into core business processes, Wickremanayake optimizes client outcomes and enhances overall service quality. The Managing Director collaborates with cross-functional teams to scale innovative solutions that address evolving market demands. Through rigorous oversight of regional operations, Wickremanayake maintains high standards of performance and client satisfaction. This strategic focus on digital-led transformation supports the broader mission of WNS to provide sustainable value. Ultimately, the Managing Director secures long-term partnerships by delivering consistent, high-impact results for global clients.

Shaaban Ayoub, the Managing Director at WNS, architects operational frameworks for healthcare and manufacturing clients across EMEA regions. Focusing on internal scaling and process optimization, the Managing Director drives efficiency through advanced analytics and automation. This leadership role involves streamlining service delivery models to improve customer experience and reduce operational overhead. By implementing robust digital transformation strategies, Ayoub ensures that client organizations remain competitive in rapidly changing environments. The Managing Director coordinates with technical teams to deploy AI-driven solutions tailored to specific industry requirements. Through meticulous management of regional resources, Ayoub fosters a culture of continuous improvement and innovation. This dedication to operational excellence directly supports the growth objectives of WNS. Ultimately, Ayoub strengthens the market position of the company by delivering scalable, high-value business solutions that address complex enterprise challenges.

Mohtashim Syed, the Team Captain at WNS, directs the daily execution of specialized analytics projects for key enterprise accounts. Overseeing the coordination of cross-functional talent, the Team Captain ensures that project deliverables meet strict quality and timeline requirements. This leadership role involves fostering collaboration between data analysts and business consultants to solve complex client problems. By optimizing team workflows and resource allocation, Syed enhances the overall productivity of the service delivery units. The Team Captain communicates project status and strategic insights to senior management to ensure alignment with the broader objectives of WNS. Through effective mentorship and team development, Syed cultivates a high-performance environment focused on innovation and client success. Mohtashim Syed drives the operational success of individual engagements, ensuring that the company consistently delivers high-value, data-driven results that support the long-term growth of global clients.