Usha Executive and Leadership Team

September, 2026

Leadership Overview

Usha has 8 executives leading key functions including strategy, human resources, information technology, people operations, corporate governance, business operations, marketing, and customer care.

Focused on delivering quality consumer durables, Usha maintains a commitment to excellence by integrating advanced retail solutions and customer-centric service models across the Indian market.

Leadership Roles at Usha

  • Chief Executive Officer - Kapil Kumar
  • President - Manoj Khattar
  • President, Marketing & Customer Care - Sandeep Tewari
  • President - Pradyumna Poddar
  • Chief Human Resources Officer & Senior VP, Human Resources) - Dipty Jalan
  • Chief Information Officer, Information Technology & Customer Service Technology - Anandarup Basu
  • Chief People Officer - Romi Jatta
  • Whole Time Director - Chhaya Shriram
  • Kapil Kumar - Chief Executive Officer

    Kapil Kumar, the Chief Executive Officer at Usha, directs the overarching corporate strategy and long-term growth initiatives for the consumer durable retail business. Kumar oversees the alignment of departmental goals with the broader mission of providing high-quality household products to the Indian market. By managing the executive leadership team, the Chief Executive Officer ensures operational efficiency and market competitiveness. This role involves constant evaluation of retail trends and consumer demand to maintain a strong industry position. Kapil Kumar drives the expansion of the brand footprint while fostering a culture of innovation and excellence. Through rigorous oversight of financial performance and strategic planning, the Chief Executive Officer secures the stability and future trajectory of the organization. The leadership provided by Kumar remains central to the sustained success and market relevance of the company within the competitive retail landscape.

    Manoj Khattar - President

    Manoj Khattar, the President at Usha, directs the operational execution and business development strategies for the company's core product lines. Khattar oversees the management of supply chain logistics and inventory distribution to ensure that consumer durables reach retail outlets efficiently. By coordinating with regional managers, the President ensures that sales targets are met and that the company maintains a strong presence in the competitive retail market. This role involves analyzing market data to identify new growth opportunities and optimizing existing product portfolios. Manoj Khattar drives the implementation of operational improvements that increase profitability and reduce overhead costs. Through the oversight of daily business functions, the President supports the company's mission to provide high-quality products to households across the country. The leadership provided by Khattar remains vital for the consistent delivery of value to both shareholders and customers.

    Sandeep Tewari - President, Marketing & Customer Care

    Sandeep Tewari, the President, Marketing & Customer Care at Usha, architects the brand positioning and customer engagement strategies that drive market demand for consumer durables. Tewari oversees the development of multi-channel marketing campaigns that highlight the quality and reliability of the product range. By managing the customer care division, the President, Marketing & Customer Care ensures that post-purchase support remains a key differentiator for the brand. This role involves analyzing consumer feedback to refine service protocols and improve the overall user experience. Sandeep Tewari drives the expansion of the company's reach through targeted advertising and community-focused initiatives. Through the integration of marketing and service functions, the President, Marketing & Customer Care supports the company's mission to build lasting relationships with customers. The leadership provided by Tewari is essential for maintaining brand loyalty and driving sustained revenue growth in the retail sector.

    Pradyumna Poddar - President

    Pradyumna Poddar, the President at Usha, directs the strategic planning and execution of large-scale retail initiatives aimed at increasing market share. Poddar oversees the development of new business channels and the optimization of existing retail partnerships to ensure broad product availability. By focusing on operational efficiency and cost management, the President ensures that the company remains profitable while delivering high-quality consumer durables. This role involves collaborating with the executive team to align regional sales strategies with the company's overarching growth objectives. Pradyumna Poddar drives the implementation of innovative retail solutions that enhance the customer shopping experience. Through the oversight of key business units, the President supports the company's mission to provide reliable household products to a wide demographic. The leadership provided by Poddar is critical for maintaining the company's competitive advantage and ensuring long-term success in the dynamic retail environment.

    Dipty Jalan - Chief Human Resources Officer & Senior VP, Human Resources)

    Dipty Jalan, the Chief Human Resources Officer & Senior VP, Human Resources) at Usha, architects the talent acquisition and organizational development frameworks necessary for a large-scale retail enterprise. Jalan manages the entire employee lifecycle, from recruitment to performance management, ensuring that the workforce remains aligned with the company's core values. By implementing robust training programs, the Chief Human Resources Officer & Senior VP, Human Resources) enhances operational productivity across all regional departments. This leadership role involves collaborating with other C-suite members to foster an inclusive and high-performance work environment. Dipty Jalan drives initiatives that improve employee retention and professional growth, directly impacting the quality of service delivered to customers. Through strategic workforce planning, the Chief Human Resources Officer & Senior VP, Human Resources) supports the company's mission to provide reliable consumer durables by maintaining a skilled and motivated team.
    Dipty Jalan

    Anandarup Basu - Chief Information Officer, Information Technology & Customer Service Technology

    Anandarup Basu, the Chief Information Officer, Information Technology & Customer Service Technology at Usha, directs the digital transformation and technological infrastructure required to support modern retail operations. Basu oversees the integration of advanced customer service platforms that streamline interactions and improve user satisfaction. By managing complex IT systems, the Chief Information Officer, Information Technology & Customer Service Technology ensures data security and operational continuity across the entire organization. This role involves collaborating with the executive team to implement scalable software solutions that enhance supply chain visibility and retail efficiency. Anandarup Basu drives the adoption of new technologies to maintain a competitive edge in the consumer durable market. Through the optimization of digital tools, the Chief Information Officer, Information Technology & Customer Service Technology supports the company's commitment to providing seamless service and high-quality products to every customer.

    Romi Jatta - Chief People Officer

    Romi Jatta, the Chief People Officer at Usha, executes the internal culture strategy and organizational health initiatives that define the company's workplace environment. Jatta oversees the design of compensation structures and employee engagement programs that attract top-tier talent to the retail sector. By focusing on leadership development and internal communication, the Chief People Officer ensures that the workforce remains agile and responsive to changing market demands. This role involves working closely with the Board to align human capital strategies with the long-term business objectives of the organization. Romi Jatta drives the implementation of policies that promote diversity and professional excellence throughout the company. Through the cultivation of a strong corporate identity, the Chief People Officer supports the overall mission of delivering superior consumer durables by ensuring that the people behind the products remain the primary focus of the business.
    Romi Jatta

    Chhaya Shriram - Whole Time Director

    Chhaya Shriram, the Whole Time Director at Usha, directs the governance and strategic oversight of the company's retail operations. Shriram oversees the alignment of board-level decisions with the daily execution of business activities, ensuring that the company adheres to its core mission of quality and reliability. By managing high-level corporate relationships and regulatory compliance, the Whole Time Director maintains the integrity and reputation of the brand. This role involves collaborating with other directors to evaluate market opportunities and mitigate operational risks. Chhaya Shriram drives the long-term vision of the organization, focusing on sustainable growth and market expansion. Through the active supervision of key business units, the Whole Time Director ensures that the company remains a leader in the consumer durable industry. The leadership provided by Shriram is essential for maintaining the strategic focus and operational excellence required to serve a diverse customer base.

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    Frequently Asked Questions Regarding Usha Top Executives and Leadership Team

    Who leads Usha?
    Usha is led by Kapil Kumar (Chief Executive Officer), along with executives such as Manoj Khattar (President) and Sandeep Tewari (President, Marketing & Customer Care).
    Who is part of Usha’s executive team?
    The executive team of Usha includes leaders such as Kapil Kumar (Chief Executive Officer), Manoj Khattar (President), Sandeep Tewari (President, Marketing & Customer Care) and other senior executives.
    How many executives does Usha have?
    Usha has 8 executives leading key business areas.
    What roles are included in Usha’s leadership team?
    The leadership team of Usha includes roles such as Chief Executive Officer, President, President, Marketing & Customer Care, President, Chief Human Resources Officer & Senior VP, Human Resources).