Usha Executive and Leadership Team

Madhav Mani, the Chief Executive Officer at Usha, directs the overarching strategic vision for the consumer durable retail operations. Mani architects long-term growth initiatives, ensuring the company maintains a competitive edge within the Indian market. By aligning departmental goals with corporate objectives, the Chief Executive Officer fosters operational efficiency across all retail segments. Madhav Mani monitors market trends to pivot product offerings, securing sustained revenue streams and brand loyalty. The Chief Executive Officer collaborates with the Board to refine governance frameworks, driving organizational stability. Through rigorous oversight of capital allocation and resource management, the Chief Executive Officer optimizes the supply chain to meet evolving consumer demands. Ultimately, Mani secures the market position of the firm by championing innovation in household appliances and retail excellence, ensuring that the company remains a household name across diverse regional demographics.

Sandeep Tewari, the President, Marketing & Customer Care at Usha, directs the brand positioning and consumer engagement strategies. Tewari architects multi-channel marketing campaigns that highlight the value of consumer durables to a broad audience. By overseeing customer care operations, the President, Marketing & Customer Care ensures that post-purchase support meets the highest quality standards. Sandeep Tewari monitors market feedback to refine product messaging, driving brand awareness and customer loyalty. The President, Marketing & Customer Care collaborates with sales teams to synchronize promotional activities with inventory availability. Through the analysis of consumer behavior data, the President, Marketing & Customer Care optimizes marketing spend for maximum return on investment. Tewari secures the market presence of the company by building strong emotional connections with consumers, ensuring that the brand remains the preferred choice for household appliances across diverse regional markets.

Manoj Khattar, the President at Usha, directs the execution of core business operations and regional retail expansion. Khattar architects operational workflows that streamline the distribution of consumer durables to retail outlets. By overseeing supply chain logistics, the President ensures that product availability meets consumer demand across all territories. Manoj Khattar monitors regional performance metrics to identify growth opportunities, implementing strategies that increase market share. The President collaborates with the executive team to refine operational processes, driving efficiency and cost reduction. Through the management of key partnerships, the President expands the reach of the company into new market segments. Khattar secures the operational success of the firm by maintaining rigorous standards of quality and service, ensuring that the company delivers consistent value to customers while achieving ambitious revenue targets in a competitive retail environment.

Dipty Jalan, the Chief Human Resources Officer & Senior VP, Human Resources) at Usha, manages the entire talent lifecycle and organizational culture. Jalan architects comprehensive recruitment strategies to attract top-tier professionals capable of supporting the retail expansion. By implementing robust performance management systems, the Chief Human Resources Officer & Senior VP, Human Resources) ensures that workforce productivity aligns with corporate goals. Dipty Jalan oversees employee engagement programs, fostering a high-performance environment that drives retention and professional development. The Chief Human Resources Officer & Senior VP, Human Resources) coordinates with department heads to identify skill gaps, facilitating targeted training initiatives that enhance operational capabilities. Through the design of competitive compensation structures, the Chief Human Resources Officer & Senior VP, Human Resources) maintains a motivated workforce. Jalan secures organizational health by promoting inclusive workplace policies that reflect the values of the company.

Anandarup Basu, the Chief Information Officer, Information Technology & Customer Service Technology at Usha, directs the digital transformation of retail and service platforms. Basu architects scalable IT infrastructure to support seamless consumer interactions across all digital touchpoints. By integrating advanced customer service technology, the Chief Information Officer, Information Technology & Customer Service Technology enhances the speed and accuracy of support operations. Anandarup Basu monitors cybersecurity protocols to protect sensitive consumer data, ensuring compliance with industry standards. The Chief Information Officer, Information Technology & Customer Service Technology collaborates with marketing teams to leverage data analytics for personalized retail experiences. Through the deployment of cloud-based solutions, the Chief Information Officer, Information Technology & Customer Service Technology optimizes internal workflows, reducing operational friction. Basu secures the technological foundation of the company, enabling efficient service delivery and robust digital engagement for customers throughout the country.

Romi Jatta, the Chief People Officer at Usha, drives the development of organizational culture and internal leadership pipelines. Jatta architects programs focused on employee wellness and professional growth, ensuring the workforce remains agile in a dynamic retail landscape. By overseeing internal communications and change management, the Chief People Officer aligns staff efforts with the broader mission of the company. Romi Jatta monitors organizational climate metrics to identify areas for improvement, implementing solutions that boost morale and productivity. The Chief People Officer collaborates with executive leadership to refine succession planning, securing the future of the firm through internal talent cultivation. Through the promotion of a collaborative work environment, the Chief People Officer enhances cross-departmental synergy. Jatta secures the long-term success of the company by fostering a culture of accountability, innovation, and continuous learning among all employees.

Chhaya Shriram, the Whole Time Director at Usha, oversees critical governance and strategic operational oversight. Shriram architects high-level policy frameworks that guide the company through complex regulatory environments. By monitoring the execution of board-mandated initiatives, the Whole Time Director ensures that all business units adhere to the core values of the organization. Chhaya Shriram collaborates with the executive team to evaluate investment opportunities, driving sustainable expansion in the consumer durable sector. The Whole Time Director manages stakeholder relations, maintaining transparency and trust with investors and partners. Through the rigorous assessment of operational risks, the Whole Time Director safeguards the assets and reputation of the firm. Shriram secures the strategic direction of the company by providing consistent leadership and oversight, ensuring that every business decision supports the long-term growth and stability of the retail enterprise.