Leadership Overview
United Airlines has 10 executives leading key functions including revenue, information technology, technology, finance, and sales.
Driven by a commitment to connecting people and possibilities, United Airlines operates flights across five continents, leveraging a comprehensive route network from U.S. mainland hubs to foster global connectivity and economic growth.
Driven by a commitment to connecting people and possibilities, United Airlines operates flights across five continents, leveraging a comprehensive route network from U.S. mainland hubs to foster global connectivity and economic growth.
Leadership Roles at United Airlines
Michael Leskinen - Executive Vice President & Chief Financial Officer
Michael Leskinen, the Executive Vice President & Chief Financial Officer at United Airlines, directs the company's financial strategy and oversees all fiscal operations. Leskinen manages financial planning, budgeting, accounting, and investor relations, ensuring the financial health and stability of the airline. This critical role involves analyzing market conditions, managing capital allocation, and driving profitability across United's extensive global network. The Chief Financial Officer's leadership is instrumental in guiding strategic investments and optimizing financial performance. Leskinen works closely with the CEO and the Board of Directors to ensure fiscal discipline and sustainable growth. By maintaining rigorous financial oversight, Michael Leskinen safeguards United Airlines' assets and positions the company for long-term success in the competitive aviation industry.

Lauren Boyle - Chief Revenue Officer
Lauren Boyle, the Chief Revenue Officer at United Airlines, directs all revenue generation strategies and initiatives. Boyle oversees the optimization of pricing, yield management, and ancillary revenue streams to maximize profitability across the airline's extensive global network. This leadership role involves close collaboration with network planning and marketing teams to align revenue targets with operational capabilities and market demand. Boyle's strategic direction ensures that United Airlines maintains a competitive edge in revenue performance, driving sustainable financial growth. The Chief Revenue Officer's purview extends to analyzing market trends and customer behavior to identify new revenue opportunities and enhance existing ones. By focusing on data-driven decision-making, Lauren Boyle ensures that all revenue-generating activities are aligned with the company's overarching financial objectives and market position.
Jason Birnbaum - Chief Information Officer
Jason Birnbaum, the Chief Information Officer at United Airlines, architects and executes the company's comprehensive technology strategy. Birnbaum directs the development and implementation of IT infrastructure, systems, and digital solutions that support United's global operations and customer experience. This involves overseeing cybersecurity, data management, and the integration of new technologies to enhance operational efficiency and passenger services. The Chief Information Officer's responsibilities include ensuring the reliability and scalability of all IT systems, from flight operations to customer-facing applications. Birnbaum collaborates with executive leadership to align technology investments with business goals, driving innovation across the organization. By championing digital transformation, Jason Birnbaum ensures United Airlines remains at the forefront of technological advancement in the transportation industry, supporting seamless travel experiences and robust operational performance.

Bernardo Mynssen - Chief Technology Officer & Senior Sales Representative
Bernardo Mynssen, the Chief Technology Officer & Senior Sales Representative at United Airlines, drives technological innovation while directly engaging with key sales accounts. Mynssen oversees the strategic implementation of advanced technologies across the airline's operations, focusing on enhancing efficiency and customer satisfaction. Simultaneously, as a Senior Sales Representative, Mynssen cultivates and manages critical client relationships, ensuring revenue growth and client retention. This dual role requires a deep understanding of both technical capabilities and market dynamics. Mynssen's leadership in technology development supports the airline's operational goals, while the sales function ensures direct contribution to revenue targets. Bernardo Mynssen's expertise bridges the gap between cutting-edge technology and practical sales application, reinforcing United Airlines' market presence and operational excellence.
Stephanie Millichap - Chief of Staff To the Chief Information Officer
Stephanie Millichap, the Chief of Staff To the Chief Information Officer at United Airlines, provides critical strategic support and operational oversight to the CIO. Millichap facilitates the execution of the IT department's strategic initiatives, ensuring alignment with United Airlines' broader business objectives. This involves managing key projects, coordinating cross-functional teams, and streamlining communication between the CIO and other executive leaders. The Chief of Staff To the Chief Information Officer plays a pivotal role in enhancing the efficiency and effectiveness of the IT organization. Millichap's contributions are essential for driving technological advancements and ensuring the seamless operation of all information systems across the airline's extensive network. By managing critical workflows and strategic priorities, Stephanie Millichap enables the CIO to focus on high-level decision-making and innovation.
Darwin Semey - Deputy Chief Information Officer
Darwin Semey, the Deputy Chief Information Officer at United Airlines, supports the CIO in managing the airline's vast information technology landscape. Semey oversees the implementation and maintenance of critical IT systems, ensuring operational continuity and security across all platforms. This leadership role involves directing teams responsible for infrastructure, application development, and technical support, all vital to United's global flight operations. The Deputy Chief Information Officer plays a key part in executing the IT strategy, focusing on enhancing system performance and reliability. Semey's work directly impacts the efficiency of flight scheduling, passenger services, and internal business processes. By ensuring robust IT operations, Darwin Semey contributes significantly to United Airlines' ability to deliver a seamless travel experience and maintain operational excellence in a complex, data-driven industry.
Cathy Tedtaotao - Chief Technology Officer & Agent
Cathy Tedtaotao, the Chief Technology Officer & Agent at United Airlines, spearheads technological advancements while actively participating in frontline customer service operations. Tedtaotao directs the integration of innovative technologies to improve operational efficiency and enhance the passenger experience. Simultaneously, as an Agent, Tedtaotao provides direct customer support, gaining firsthand insights into passenger needs and operational challenges. This unique combination of roles allows for a holistic approach to technology deployment, ensuring solutions are both technically sound and practically beneficial. The Chief Technology Officer & Agent's focus is on leveraging technology to streamline processes and improve service delivery. Cathy Tedtaotao's dual responsibility ensures that technological strategies are grounded in real-world operational demands, driving tangible improvements for both employees and customers.
Hanne Ingrid - Chief Technology Officer, Lead & Mex Qro Sales Representative
Hanne Ingrid, the Chief Technology Officer, Lead & Mex Qro Sales Representative at United Airlines, drives technological leadership and spearheads sales initiatives in key Mexican markets. Ingrid oversees the strategic deployment of technology solutions to optimize airline operations and enhance customer engagement. Concurrently, as a Lead Sales Representative for Mexico (Mex) and Queretaro (Qro), Ingrid cultivates vital business relationships and drives revenue growth within these regions. This multifaceted role demands a keen understanding of both technological innovation and regional market demands. Hanne Ingrid's leadership ensures that United Airlines leverages cutting-edge technology to support its sales objectives and operational efficiency in critical international markets. The focus remains on driving both technological advancement and direct sales performance, reinforcing United's global presence.
Michael McCarthy - United4veterans Board Chief of Staff (Denver)
Michael McCarthy, the United4veterans Board Chief of Staff (Denver) at United Airlines, provides essential strategic and operational support to the United4veterans initiative. McCarthy coordinates activities and ensures the effective execution of programs aimed at supporting veterans within the airline and the broader community. This role involves managing communications, facilitating board meetings, and overseeing project implementation from the Denver hub. The Chief of Staff's focus is on driving the mission of United4veterans forward, ensuring resources are effectively allocated and strategic goals are met. Michael McCarthy's dedication to this cause enhances the airline's commitment to its veteran employees and their families, strengthening community ties and operational support structures.
Juan Orta - Chief Technology Officer & Mex Sales Representative
Juan Orta, the Chief Technology Officer & Mex Sales Representative at United Airlines, leads technological innovation and drives sales performance in the Mexican market. Orta oversees the implementation of advanced technology solutions designed to enhance operational efficiency and customer experience across the airline's network. Concurrently, as a Sales Representative for Mexico (Mex), Orta cultivates key client relationships and generates revenue, directly contributing to the company's growth objectives. This dual focus ensures that technological strategies are aligned with market needs and sales targets. Juan Orta's leadership bridges the gap between technical capabilities and commercial success, reinforcing United Airlines' presence and competitiveness in international markets. The objective is to leverage technology for improved sales outcomes and operational excellence.
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