Leadership Overview
UMC Health System has 10 executives leading key functions including strategy, operations, and finance.
Driven by a commitment to excellence, UMC Health System upholds its motto 'Service is Our Passion,' solidifying its position as a top employer and a leading healthcare provider recognized nationally for patient experience.
Driven by a commitment to excellence, UMC Health System upholds its motto 'Service is Our Passion,' solidifying its position as a top employer and a leading healthcare provider recognized nationally for patient experience.
Leadership Roles at UMC Health System
Mark Funderburk - Chief Executive Officer
Mark Funderburk, the Chief Executive Officer at UMC Health System, directs the overall strategic vision and operational execution for the organization. Funderburk guides UMC Health System's commitment to its 'Service is Our Passion' motto, ensuring this philosophy permeates every aspect of patient care and employee engagement. This leadership role involves fostering a culture that consistently ranks UMC Health System among the best places to work in Texas and the top 10 percent of hospitals nationwide for patient experience. By aligning departmental goals with the overarching mission, Funderburk drives initiatives that enhance service delivery and maintain high standards of quality care. The Chief Executive Officer's oversight extends to financial health, market positioning, and long-term growth strategies, ensuring the system's enduring impact on the Lubbock community and beyond. Mark Funderburk's strategic direction is pivotal in navigating the evolving healthcare landscape and upholding the organization's reputation for excellence.

Jeffrey Dane - Chief Financial Officer
Jeffrey Dane, the Chief Financial Officer at UMC Health System, oversees all financial operations, planning, and reporting for the organization. Dane is responsible for managing the financial health of UMC Health System, ensuring fiscal responsibility and sustainable growth in alignment with its mission. This leadership position involves developing and implementing financial strategies that support the system's commitment to providing high-quality patient care and maintaining its status as an employer of choice. The Chief Financial Officer's purview includes budgeting, revenue cycle management, and investment strategies, all critical to UMC Health System's operational excellence and national recognition for patient experience. By maintaining robust financial controls and identifying opportunities for efficiency, Jeffrey Dane directly contributes to the organization's ability to innovate and serve the Lubbock community effectively. Dane's financial acumen is essential for navigating the complexities of the healthcare industry.
Nicholas Skeen - Executive VP, Service Lines & Chief Operating Officer
Nicholas Skeen, the Executive VP, Service Lines & Chief Operating Officer at UMC Health System, directs the operational efficiency and strategic development of the system's diverse service lines. Skeen focuses on optimizing patient care delivery across all departments, ensuring seamless integration and high-quality outcomes that align with the 'Service is Our Passion' ethos. This leadership role involves enhancing operational workflows, managing resource allocation, and driving innovation within clinical services to maintain UMC Health System's standing as a top-tier healthcare provider. The Chief Operating Officer's responsibilities extend to fostering a culture of continuous improvement, directly impacting the patient experience and the system's reputation as an employer of choice. Nicholas Skeen's operational leadership is critical for achieving excellence in service delivery and supporting the organization's long-term strategic objectives in the competitive healthcare market.
Matthew Tinsley - Vice President & Chief Operating Officer
Matthew Tinsley, the Vice President & Chief Operating Officer at UMC Health System, spearheads operational strategies aimed at enhancing efficiency and patient satisfaction across the organization. Tinsley concentrates on the day-to-day management of hospital operations, ensuring that the 'Service is Our Passion' philosophy is actively implemented by all staff. This critical role involves overseeing departmental performance, managing budgets, and driving initiatives that improve the overall patient journey and employee work environment. The Chief Operating Officer's efforts are key to UMC Health System's consistent ranking among the nation's top hospitals for patient experience. By optimizing resource utilization and streamlining processes, Matthew Tinsley contributes significantly to the system's operational excellence and its reputation as a leading healthcare provider in Texas. Tinsley's leadership ensures the effective execution of strategic goals.
Phillip Waldmann - Executive Vice President & Chief Operating Officer
Phillip Waldmann, the Executive Vice President & Chief Operating Officer at UMC Health System, drives operational excellence and strategic growth across key functional areas. Waldmann focuses on enhancing the delivery of patient care services, ensuring that UMC Health System consistently meets and exceeds industry standards for quality and patient satisfaction. This leadership position involves overseeing complex operational initiatives, optimizing resource management, and fostering a culture of accountability aligned with the 'Service is Our Passion' motto. The Chief Operating Officer plays a pivotal role in maintaining UMC Health System's status as a top employer and a provider of choice, recognized for its exceptional patient experience. Phillip Waldmann's strategic oversight is crucial for navigating the dynamic healthcare landscape and ensuring the system's continued success and commitment to community well-being.

Keith Williams-Pilate - President
Keith Williams-Pilate, the President at UMC Health System, holds a senior leadership position focused on advancing the organization's strategic objectives and operational effectiveness. Williams-Pilate works to uphold the core values of UMC Health System, particularly its dedication to 'Service is Our Passion,' ensuring this commitment guides all organizational activities. This executive role involves collaborating with other leaders to drive growth, enhance patient care quality, and maintain UMC Health System's standing as a premier healthcare institution and employer. The President's influence extends to fostering key relationships and championing initiatives that support the system's mission and its recognition for outstanding patient experience. Keith Williams-Pilate's leadership is integral to the continued success and positive impact of UMC Health System within the Lubbock community and the broader healthcare sector.
Abigail Scioli - Chief of Staff
Abigail Scioli, the Chief of Staff at UMC Health System, provides direct support and strategic counsel to the Chief Executive Officer, facilitating the execution of key organizational initiatives. Scioli manages critical projects and cross-functional collaborations, ensuring alignment between executive priorities and operational implementation. This role involves streamlining communication channels and optimizing workflow across various departments to enhance efficiency and responsiveness. The Chief of Staff plays a vital part in translating the 'Service is Our Passion' philosophy into actionable strategies that improve both employee satisfaction and patient outcomes. By coordinating efforts and driving special assignments, Scioli contributes significantly to UMC Health System's standing as a leading healthcare provider and employer. Abigail Scioli's influence extends to enhancing organizational effectiveness and supporting the system's mission to deliver exceptional patient care.
Kala Waits - Chief Marketing Officer
Kala Waits, the Chief Marketing Officer at UMC Health System, directs all marketing, communications, and brand strategy initiatives to enhance the organization's public profile and patient engagement. Waits is instrumental in communicating UMC Health System's core values, particularly 'Service is Our Passion,' to patients, employees, and the wider community. This role involves developing campaigns that highlight the system's achievements, such as its ranking among the top 10 percent of hospitals nationwide for patient experience. The Chief Marketing Officer leads efforts to strengthen UMC Health System's reputation as both the provider of choice and the employer of choice in Texas. By crafting compelling narratives and managing digital presence, Kala Waits ensures the organization's message resonates effectively. This strategic focus supports patient acquisition, retention, and the cultivation of a strong employer brand, reinforcing UMC Health System's market leadership.
Mike Ragain - Executive Vice President & Chief Medical Officer
Mike Ragain, the Executive Vice President & Chief Medical Officer at UMC Health System, provides critical medical leadership and strategic direction for clinical operations. Ragain ensures the highest standards of patient care are maintained, directly embodying the 'Service is Our Passion' philosophy through clinical excellence. This role involves overseeing physician engagement, quality improvement initiatives, and patient safety protocols, all vital to UMC Health System's reputation as a leading healthcare provider. The Chief Medical Officer's expertise is essential in guiding clinical decision-making and fostering an environment that supports both patient well-being and medical innovation. Mike Ragain's leadership is fundamental to achieving the system's goals for patient experience and clinical outcomes, reinforcing its position among the top hospitals nationwide. Ragain's medical insight drives the quality of care delivered.

Kristi Duske - Senior Vice President Chief Legal Officer
Kristi Duske, the Senior Vice President Chief Legal Officer at UMC Health System, provides comprehensive legal counsel and oversees all legal affairs for the organization. Duske ensures UMC Health System operates in full compliance with all applicable laws and regulations, safeguarding the organization's interests and upholding its ethical standards. This critical role involves managing risk, advising on corporate governance, and supporting strategic initiatives with legal expertise, all while aligning with the 'Service is Our Passion' ethos. The Chief Legal Officer's guidance is essential for navigating the complex legal landscape of the healthcare industry, protecting patient rights, and maintaining the system's reputation as a trusted provider and employer. Kristi Duske's legal acumen is vital for the sustained operational integrity and success of UMC Health System.
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