Tyler Technologies Executive and Leadership Team

Jeff Puckett, the Chief Operating Officer at Tyler Technologies, manages the execution of operational strategies across the entire portfolio of public sector software solutions. Overseeing professional services and delivery workflows, the Chief Operating Officer ensures that government agencies receive high-quality implementation support for complex ERP systems. This leadership role involves streamlining internal processes to maximize efficiency while scaling service delivery across diverse regional markets. By refining the operational model, Jeff Puckett directly supports the company mission of modernizing government infrastructure through innovative technology. The Chief Operating Officer coordinates with divisional leaders to maintain consistent performance standards and service excellence. Through rigorous oversight of project lifecycles, the Chief Operating Officer drives sustainable growth and operational agility, ensuring that the organization meets the evolving needs of public sector clients while maintaining a competitive edge in the software industry.

Mark Hawkins, the Division President, Appraisal & Tax at Tyler Technologies, leads the development and implementation of specialized software solutions for property appraisal and tax administration. Overseeing the operational success of this division, the Division President, Appraisal & Tax ensures that government agencies utilize efficient tools for revenue management and data accuracy. This leadership role involves managing product roadmaps and client service delivery for tax-related applications. By optimizing appraisal workflows, Mark Hawkins directly impacts the financial stability of public sector organizations. The Division President, Appraisal & Tax collaborates with sales and technology teams to enhance the functionality of tax management platforms. Through the strategic oversight of this division, the Division President, Appraisal & Tax drives the modernization of critical government functions, ensuring that the company provides essential support for the fiscal operations of public sector clients.

Christopher Hepburn, the President, Enterprise Group at Tyler Technologies, directs the strategy and operations for the company large-scale enterprise software solutions. Overseeing the delivery of integrated ERP and management platforms, the President, Enterprise Group ensures that major government agencies modernize their core operations through robust technology. This leadership role involves managing cross-functional teams to deliver high-impact software that supports complex public sector requirements. By focusing on enterprise-wide efficiency, Christopher Hepburn directly impacts the operational capacity of government clients. The President, Enterprise Group coordinates with other divisional leaders to ensure seamless integration across the company product ecosystem. Through the strategic management of the enterprise portfolio, the President, Enterprise Group drives significant market growth and reinforces the position of the company as a primary provider of comprehensive technology solutions for the public sector.

Franklin Williams, the President, Data & Insights at Tyler Technologies, leads the development of advanced data management and analytics solutions for public sector organizations. Overseeing the creation of actionable insights from government data, the President, Data & Insights ensures that agencies leverage information to improve decision-making and service delivery. This leadership role involves managing the product lifecycle for data-driven platforms and cybersecurity-enhanced reporting tools. By transforming raw data into strategic assets, Franklin Williams directly impacts the ability of government clients to modernize their operations. The President, Data & Insights collaborates with technology and sales teams to expand the reach of data management solutions across diverse markets. Through the strategic focus on data-driven innovation, the President, Data & Insights drives the adoption of modern analytical tools, ensuring that the company remains a leader in providing intelligence-based solutions for the public sector.

Kevin I., the Chief Information Officer at Tyler Technologies, directs the internal digital infrastructure and cybersecurity frameworks essential for supporting public sector software delivery. Overseeing enterprise-wide data security, the Chief Information Officer ensures that all cloud-based applications maintain rigorous compliance standards across North American operations. This leadership role involves architecting scalable IT systems that facilitate seamless integration for government clients. By optimizing internal technology stacks, Kevin I. directly impacts the reliability of digital payment technologies and data management platforms. Furthermore, the Chief Information Officer collaborates with executive leadership to align technical roadmaps with long-term corporate growth objectives. Through constant monitoring of emerging threats, the Chief Information Officer secures the integrity of sensitive public sector information, ensuring that the company remains a trusted partner for agencies modernizing their digital operations.

Kelley Shimansky, the Chief Human Resources Officer at Tyler Technologies, architects the talent acquisition and organizational development strategies necessary to support a workforce dedicated to public sector innovation. Overseeing employee engagement and professional growth initiatives, the Chief Human Resources Officer ensures that the company attracts top-tier talent capable of building complex software and data management solutions. This leadership role involves fostering a culture of excellence that aligns with the mission of serving government agencies. By implementing robust training programs, Kelley Shimansky directly impacts the ability of the organization to deliver high-quality professional services. The Chief Human Resources Officer collaborates with the executive team to design compensation structures that incentivize performance and retention. Through strategic workforce planning, the Chief Human Resources Officer secures the human capital required to maintain market leadership and drive long-term success across all operational divisions.

Franklin Williams, the Deputy Chief Technology Officer at Tyler Technologies, drives the technical innovation and product development cycles for the company suite of public sector software. Overseeing research and development initiatives, the Deputy Chief Technology Officer ensures that cloud-based applications remain at the forefront of industry standards. This leadership role involves guiding engineering teams to build secure, scalable platforms that address the specific needs of government agencies. By integrating advanced data management capabilities, Franklin Williams directly impacts the functionality and performance of the company software ecosystem. The Deputy Chief Technology Officer works closely with the broader technology leadership to translate market requirements into actionable product features. Through the continuous evaluation of emerging technologies, the Deputy Chief Technology Officer maintains the technical superiority of the product portfolio, ensuring that the organization provides cutting-edge tools for modernizing public sector operations.

Rick Hoff, the Chief Technology Officer, Retired at Tyler Technologies, maintains a legacy of technical leadership that shaped the current architecture of the company public sector software platforms. Overseeing the foundational development of cloud-based applications, the Chief Technology Officer, Retired established the standards for security and scalability that define the current product suite. This leadership role involved mentoring engineering teams and setting the long-term vision for digital transformation within government agencies. By championing innovative software design, Rick Hoff directly impacted the market position of the company as a leader in integrated technology solutions. The Chief Technology Officer, Retired provided the strategic guidance necessary to transition legacy systems into modern, data-driven platforms. Through a commitment to technical excellence, the Chief Technology Officer, Retired ensured that the organization built a robust framework for future growth and continued service to the public sector.

Brent Cate, the Chief Sales Officer at Tyler Technologies, directs the global sales strategy and market expansion efforts for the company integrated software solutions. Overseeing the sales force and client acquisition pipelines, the Chief Sales Officer ensures that government agencies across the United States and international markets adopt the company technology platforms. This leadership role involves identifying new growth opportunities and managing relationships with key public sector stakeholders. By aligning sales initiatives with the specific needs of government clients, Brent Cate directly impacts the revenue growth and market penetration of the organization. The Chief Sales Officer collaborates with divisional presidents to tailor product offerings to regional requirements. Through the execution of targeted sales campaigns, the Chief Sales Officer drives the adoption of digital payment technologies and ERP systems, ensuring that the company remains the preferred partner for public sector modernization.

William Van Asselt, the Chief Legal Officer at Tyler Technologies, manages the legal and regulatory frameworks governing the company operations within the public sector. Overseeing compliance, intellectual property, and contract negotiations, the Chief Legal Officer ensures that all software and technology solutions meet the stringent requirements of government agencies. This leadership role involves mitigating risk and providing strategic counsel on corporate governance and international market expansion. By navigating complex regulatory environments, William Van Asselt directly impacts the ability of the company to deliver secure and reliable services. The Chief Legal Officer works with the executive team to ensure that all business practices align with legal standards and ethical guidelines. Through the proactive management of legal affairs, the Chief Legal Officer protects the company assets and reputation, facilitating the continued delivery of innovative software platforms to the public sector.