TurnAround Executive and Leadership Team

Michael Waitzer, the Chief Executive Officer at TurnAround, directs the overarching strategic vision for all nonprofit operations. This leadership role involves managing complex relationships with community stakeholders and government partners to ensure consistent funding for crisis response services. By overseeing the long-term sustainability of trauma therapy initiatives, the Chief Executive Officer maintains the integrity of the mission. Michael Waitzer drives organizational growth by aligning internal resources with the urgent needs of survivors of intimate partner violence and human trafficking. Through rigorous oversight of fiscal health and program efficacy, the Chief Executive Officer guarantees that the organization meets its mandate for comprehensive support. This executive position requires constant collaboration with the Board to refine advocacy goals. Ultimately, Waitzer secures the operational foundation necessary for the staff to provide life-saving interventions across the Baltimore area, ensuring that every survivor receives high-quality, trauma-informed care.

Miles Stover, the President at TurnAround, oversees the governance and high-level policy development that guides the organization's 45-year legacy of service. This role involves setting the institutional tone for advocacy and ensuring that all programs remain aligned with the core mission of empowering survivors. By managing the relationship between the executive team and the Board, the President ensures that long-term strategic goals receive the necessary oversight and resources. Miles Stover drives the expansion of community engagement programs, focusing on broad market reach to ensure that services remain accessible to all residents in need. This leadership position requires constant evaluation of the organization's impact on the regional landscape of violence prevention. Through the promotion of collaborative partnerships with other nonprofits and government agencies, the President strengthens the overall safety net for survivors. Stover secures the future of the organization by fostering a culture of accountability, innovation, and unwavering dedication to the mission.

Kevin Hanvey, the Chief Information Officer at TurnAround, architects the digital infrastructure required to protect sensitive survivor data and streamline clinical documentation. This role involves implementing secure, HIPAA-compliant systems that allow trauma therapists to access critical information while maintaining absolute confidentiality. By overseeing the technological backbone of the organization, the Chief Information Officer ensures that crisis response teams remain connected during emergency operations. Kevin Hanvey drives the digital transformation of advocacy tracking tools, enabling more accurate reporting on service outcomes and community impact. This leadership position requires constant collaboration with administrative staff to identify software solutions that reduce manual burdens. Through the deployment of robust cybersecurity measures, the Chief Information Officer safeguards the privacy of every individual seeking assistance. Hanvey manages the integration of new communication platforms, ensuring that the organization maintains a reliable, secure, and efficient technological environment for all staff members and the survivors served.

Jean Henningsen, the Chief Communications Officer (Cco) at TurnAround, directs all public awareness campaigns and community outreach strategies. This role involves crafting messaging that educates the public on the realities of intimate partner violence and human trafficking while promoting the organization's available resources. By overseeing media relations and digital presence, the Chief Communications Officer (Cco) builds brand authority and fosters trust within the Baltimore community. Jean Henningsen drives fundraising initiatives by articulating the impact of trauma therapy and advocacy services to potential donors and partners. This leadership function requires constant coordination with program directors to ensure that all external communications accurately reflect the current needs of survivors. Through strategic storytelling and consistent brand management, the Chief Communications Officer (Cco) expands the reach of the organization's mission. Henningsen secures vital public support by highlighting the necessity of comprehensive, trauma-informed care for those navigating the path to safety and recovery.

Rachel Sye, the Deputy Director at TurnAround, manages the daily execution of trauma-informed service delivery and community engagement programs. This role involves coordinating between clinical staff and advocacy teams to streamline the intake process for survivors of sexual violence. By optimizing internal workflows, the Deputy Director ensures that crisis response teams maintain high standards of care. Rachel Sye monitors the performance of regional outreach initiatives, adjusting tactics to better serve diverse populations within Baltimore City and Baltimore County. This leadership function requires constant interaction with department heads to resolve operational bottlenecks and improve service accessibility. Through meticulous management of program resources, the Deputy Director supports the broader mission of empowering individuals affected by violence. Sye drives efficiency across all service lines, ensuring that the organization remains responsive to the evolving needs of the community while maintaining strict adherence to safety protocols and ethical standards.