TTEC Digital Executive and Leadership Team

Steven Pollema, the Chief Financial Officer at TTEC Digital, directs the company's financial strategy and operations. Pollema oversees all fiscal activities, including financial planning, budgeting, risk management, and reporting, ensuring robust financial health and sustainable growth. This leadership role involves managing capital allocation and investor relations, aligning financial objectives with TTEC Digital's broader business goals. By optimizing financial processes and driving fiscal discipline, Steven Pollema supports the company's mission to deliver innovative customer service technology and digital transformation services across North America, Europe, Asia Pacific, and India. The Chief Financial Officer's guidance is critical for maintaining the company's market position and expanding its reach with B2B clients seeking streamlined customer service operations.

Chris Brown, the President at TTEC Digital, leads strategic operations and business development across key markets. Brown drives the expansion of TTEC Digital's customer service solutions, focusing on contact center software and advanced customer service technology. This leadership position involves fostering client relationships and ensuring the effective delivery of digital transformation services, including CRM software solutions and AI-powered engagement tools. Chris Brown's oversight guides TTEC Digital's efforts to enhance customer experience management and optimize service delivery throughout North America, Europe, Asia Pacific, and India. The President's strategic vision is instrumental in positioning TTEC Digital as a leader in innovative technology solutions for B2B clients.

Shawn Nolan, the President at TTEC Digital, spearheads initiatives focused on operational excellence and client success. Nolan directs the implementation of TTEC Digital's comprehensive digital transformation services, emphasizing cloud-based contact center platforms and AI-powered customer engagement tools. This role is crucial for ensuring that CRM software solutions effectively streamline customer service operations and improve service delivery. Shawn Nolan's leadership ensures TTEC Digital's innovative technology solutions meet the evolving needs of B2B clients across North America, Europe, Asia Pacific, and India. The President's dedication to optimizing customer interactions solidifies TTEC Digital's reputation for enhancing customer experience management.

Robert Denman, the President at TTEC Digital, drives strategic partnerships and market penetration for the company's technology consulting services. Denman focuses on expanding TTEC Digital's reach with innovative contact center software and customer service technology solutions. This leadership role involves cultivating relationships with B2B clients seeking to enhance customer experience management through digital transformation. Robert Denman's efforts ensure that CRM software solutions and AI-powered engagement tools are effectively deployed across North America, Europe, Asia Pacific, and India. The President's strategic approach supports TTEC Digital's mission to streamline customer service operations and improve service delivery with cutting-edge technology.

Boris Freyman, the President at TTEC Digital, leads the strategic direction for global client engagement and service innovation. Freyman oversees the deployment of TTEC Digital's advanced customer service solutions, including contact center software and AI-powered customer engagement tools. This position is vital for driving digital transformation services and ensuring that CRM software solutions enhance customer experience management across all operational regions. Boris Freyman's leadership ensures TTEC Digital's innovative technology solutions effectively address the needs of B2B clients throughout North America, Europe, Asia Pacific, and India. The President's focus on optimizing customer interactions reinforces TTEC Digital's commitment to superior service delivery.

Alfredo Rizzo, the Senior Vice President and Chief Technology Officer at TTEC Digital, architects the company's technological vision and innovation roadmap. Rizzo leads the development and implementation of cutting-edge contact center software and customer service technology, including AI-powered engagement tools and cloud-based platforms. This role is central to TTEC Digital's digital transformation services, ensuring that technology solutions directly enhance customer experience management for B2B clients. Alfredo Rizzo's expertise drives the evolution of CRM software solutions and optimizes customer interactions across diverse industries. The Senior Vice President and Chief Technology Officer ensures technological advancements support streamlined service delivery and operational efficiency throughout TTEC Digital's global operations in North America, Europe, Asia Pacific, and India.

John Seeds, the Head Chief Marketing Officer, Corporate Strategy at TTEC Digital, drives market positioning and strategic growth initiatives. Seeds oversees all marketing functions, developing campaigns that highlight TTEC Digital's expertise in customer service solutions and digital transformation. This dual role ensures marketing efforts are tightly integrated with corporate strategy, focusing on enhancing customer experience management and promoting CRM software solutions. John Seeds' leadership guides the communication of TTEC Digital's innovative technology solutions to B2B clients across North America, Europe, Asia Pacific, and India. The Head Chief Marketing Officer, Corporate Strategy is pivotal in articulating the company's value proposition and expanding its market impact through strategic outreach and brand development.

Jessica Schneider, the Senior Principal Project Manager at TTEC Digital, directs complex project execution for digital transformation initiatives. Schneider ensures the successful delivery of contact center software and customer service technology solutions, aligning project timelines and resources with client objectives. This role is critical for optimizing customer interactions and implementing CRM software solutions that enhance customer experience management. Jessica Schneider's project management expertise guarantees that TTEC Digital's innovative technology solutions are deployed efficiently across North America, Europe, Asia Pacific, and India. The Senior Principal Project Manager's focus on meticulous planning and execution supports TTEC Digital's commitment to improving service delivery and streamlining customer service operations for B2B clients.