Transcarent Executive and Leadership Team

July, 2026

Leadership Overview

Transcarent has 5 executives leading key functions including marketing, operations, medical, people, and presidential oversight.

Driven by a commitment to empowering individuals through informed healthcare choices, Transcarent connects employees and their families with critical information and expert advisors to navigate complex medical decisions, fostering a more transparent and accessible healthcare landscape.

Leadership Roles at Transcarent

  • Chief Operating Officer - Lonnie Busby
  • President - Snezana Mahon
  • Chief Marketing Officer - Janine Gianfredi
  • Chief Medical Officer - Randall Hawkins
  • Chief People Officer - Jennifer Trzepacz
  • Lonnie Busby - Chief Operating Officer

    Lonnie Busby, the Chief Operating Officer at Transcarent, manages the day-to-day operational functions of the health and care platform. Overseeing the seamless delivery of services, the Chief Operating Officer ensures that employees and their families receive timely and accurate support for their medical decisions. This critical role involves optimizing internal processes and resource allocation to enhance the efficiency and effectiveness of Transcarent's operations. By driving operational excellence, Lonnie Busby directly contributes to the platform's ability to connect users with essential information and advisors. The Chief Operating Officer's focus remains on scaling operations to meet the growing needs of self-insured employers and their members, reinforcing Transcarent's commitment to accessible and informed healthcare.
    Lonnie Busby

    Snezana Mahon - President

    Snezana Mahon, the President at Transcarent, drives the overall strategic vision and business development for the health and care platform. Overseeing key growth initiatives, the President ensures that Transcarent effectively connects employees and their families with essential information and expert advisors to support medical decisions. This executive role involves guiding the company's expansion and market penetration within the self-insured employer sector. By championing innovation and operational efficiency, Snezana Mahon strengthens Transcarent's position as a leader in healthcare transparency. The President's leadership is instrumental in advancing the company's mission to provide accessible, high-quality care navigation for all members.
    Snezana Mahon

    Janine Gianfredi - Chief Marketing Officer

    Janine Gianfredi, the Chief Marketing Officer at Transcarent, directs all marketing initiatives and brand strategy. Overseeing the development and execution of campaigns, the Chief Marketing Officer ensures consistent messaging across all platforms, amplifying Transcarent's mission to connect employees with vital healthcare information and advisors. This leadership role involves driving market awareness and engagement for the health and care platform, specifically targeting self-insured employers and their families. By crafting compelling narratives around medical decision support, Janine Gianfredi enhances the company's reach and impact. Ultimately, the Chief Marketing Officer solidifies Transcarent's position as a leader in healthcare transparency and employee well-being.
    Janine Gianfredi

    Randall Hawkins - Chief Medical Officer

    Randall Hawkins, the Chief Medical Officer at Transcarent, provides critical clinical leadership and strategic direction for the health and care platform. Overseeing the medical integrity of the services, the Chief Medical Officer ensures that all information and advisory support aligns with best practices in healthcare. This role involves guiding the development of clinical pathways and ensuring the quality of connections between employees, their families, and expert medical advisors. By leveraging extensive medical expertise, Randall Hawkins enhances the platform's ability to support informed medical decisions for users of self-insured employers. The Chief Medical Officer's insights are vital in shaping Transcarent's offerings, reinforcing its mission to deliver accessible and transparent healthcare solutions.
    Randall Hawkins

    Jennifer Trzepacz - Chief People Officer

    Jennifer Trzepacz, the Chief People Officer at Transcarent, leads all human resources functions and talent management strategies. Overseeing the cultivation of a supportive and high-performing organizational culture, the Chief People Officer ensures that Transcarent attracts, develops, and retains top talent. This leadership position is integral to building a team dedicated to the company's mission of connecting employees and their families with crucial healthcare information and advisors. By fostering employee engagement and development, Jennifer Trzepacz directly impacts the operational capacity and innovative spirit of the health and care platform. The Chief People Officer's focus on people empowers the organization to effectively serve self-insured employers and their members.
    Jennifer Trzepacz

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    Frequently Asked Questions Regarding Transcarent Top Executives and Leadership Team

    Who leads Transcarent?
    Transcarent is led by Lonnie Busby (Chief Operating Officer), along with executives such as Snezana Mahon (President) and Janine Gianfredi (Chief Marketing Officer).
    Who is part of Transcarent’s executive team?
    The executive team of Transcarent includes leaders such as Lonnie Busby (Chief Operating Officer), Snezana Mahon (President), Janine Gianfredi (Chief Marketing Officer) and other senior executives.
    How many executives does Transcarent have?
    Transcarent has 5 executives leading key business areas.
    What roles are included in Transcarent’s leadership team?
    The leadership team of Transcarent includes roles such as Chief Operating Officer, President, Chief Marketing Officer, Chief Medical Officer, Chief People Officer.