Transcarent Executive and Leadership Team

June, 2026

Leadership Overview

Transcarent has 5 executives leading key functions including marketing, operations, people, medical, and presidential oversight.

Driven by a commitment to empowering individuals through informed healthcare choices, Transcarent connects employees and their families to critical information and expert advisors, fundamentally reshaping how medical decisions are approached and managed.

Leadership Roles at Transcarent

  • Chief Operating Officer - Lonnie Busby
  • President - Snezana Mahon
  • Chief Marketing Officer - Janine Gianfredi
  • Chief People Officer - Jennifer Trzepacz
  • Chief Medical Officer - Randall Hawkins
  • Lonnie Busby - Chief Operating Officer

    Lonnie Busby, the Chief Operating Officer at Transcarent, manages the day-to-day operational functions of the health and care platform. This executive oversees the seamless delivery of services connecting employees and their families to essential medical information and decision support advisors. Busby's responsibilities include optimizing operational workflows to ensure efficient platform performance and high-quality member experiences across the United States. The Chief Operating Officer drives initiatives focused on scaling operations to meet growing demand from self-insured employers, ensuring the platform effectively supports a broad user base. Lonnie Busby's leadership ensures that the core mission of empowering informed medical decisions is consistently met through robust and reliable operational execution, directly impacting the company's ability to serve its clients effectively.
    Lonnie Busby

    Snezana Mahon - President

    Snezana Mahon, the President at Transcarent, drives the overall strategic vision and business development for the health and care platform. This executive leads initiatives focused on expanding Transcarent's market presence and impact among self-insured employers and their employee populations across the United States. Mahon oversees key strategic partnerships and ensures alignment across all functional areas to deliver on the company's mission of connecting individuals with vital information and expert advisors for medical decision-making. The President is instrumental in guiding the company's growth trajectory, fostering innovation, and ensuring operational excellence. Snezana Mahon's leadership is pivotal in positioning Transcarent as a leader in transforming healthcare access and empowering informed patient choices.
    Snezana Mahon

    Janine Gianfredi - Chief Marketing Officer

    Janine Gianfredi, the Chief Marketing Officer at Transcarent, directs all brand strategy and market positioning initiatives. Overseeing the development and execution of comprehensive marketing campaigns, Gianfredi ensures Transcarent's value proposition resonates with self-insured employers and their employee populations. This leadership role involves driving awareness of the health and care platform's unique ability to connect individuals with information and advisors crucial for informed medical decision-making. By leveraging data-driven insights, the Chief Marketing Officer crafts targeted messaging that highlights the platform's impact on employee well-being and employer healthcare cost management. Janine Gianfredi's strategic oversight extends to digital marketing, content creation, and public relations, all aimed at solidifying Transcarent's leadership in the digital health sector and expanding its reach across the United States.
    Janine Gianfredi

    Jennifer Trzepacz - Chief People Officer

    Jennifer Trzepacz, the Chief People Officer at Transcarent, leads all human capital strategies and organizational development initiatives. This executive is responsible for cultivating a high-performance culture that supports Transcarent's mission of connecting employees and their families to critical health information and advisors. Trzepacz oversees talent acquisition, employee engagement, and professional development programs designed to attract and retain top talent within the health tech sector. The Chief People Officer ensures that the company's workforce is aligned with its strategic goals, fostering an environment where innovation in healthcare decision support can thrive. Jennifer Trzepacz's focus on people operations is integral to the platform's ability to deliver exceptional service and drive growth across the United States.
    Jennifer Trzepacz

    Randall Hawkins - Chief Medical Officer

    Randall Hawkins, the Chief Medical Officer at Transcarent, provides critical clinical leadership and strategic direction for the health and care platform. This executive ensures that the information and advisory services offered to employees and their families are medically sound, evidence-based, and aligned with best practices in healthcare. Hawkins oversees the integration of clinical expertise into the platform's offerings, guiding the development of resources that empower users to make informed medical decisions. The Chief Medical Officer plays a vital role in shaping the platform's approach to care navigation and decision support, ensuring it meets the complex needs of individuals navigating the healthcare system across the United States. Randall Hawkins's medical insights are fundamental to Transcarent's commitment to improving health outcomes and enhancing the patient experience.
    Randall Hawkins

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    Frequently Asked Questions Regarding Transcarent Top Executives and Leadership Team

    Who leads Transcarent?
    Transcarent is led by Lonnie Busby (Chief Operating Officer), along with executives such as Snezana Mahon (President) and Janine Gianfredi (Chief Marketing Officer).
    Who is part of Transcarent’s executive team?
    The executive team of Transcarent includes leaders such as Lonnie Busby (Chief Operating Officer), Snezana Mahon (President), Janine Gianfredi (Chief Marketing Officer) and other senior executives.
    How many executives does Transcarent have?
    Transcarent has 5 executives leading key business areas.
    What roles are included in Transcarent’s leadership team?
    The leadership team of Transcarent includes roles such as Chief Operating Officer, President, Chief Marketing Officer, Chief People Officer, Chief Medical Officer.