Leadership Overview
Tower Insurance has 4 executives leading key functions including financial strategy, operational efficiency, and human capital management.
Focused on simplifying insurance through digital innovation, Tower Insurance delivers accessible coverage solutions while maintaining a century-long commitment to financial stability and customer-centric service across the New Zealand market.
Focused on simplifying insurance through digital innovation, Tower Insurance delivers accessible coverage solutions while maintaining a century-long commitment to financial stability and customer-centric service across the New Zealand market.
Leadership Roles at Tower Insurance
Angus Shelton - Interim Chief Financial Officer
Angus Shelton, the Interim Chief Financial Officer at Tower Insurance, manages the fiscal health and capital allocation strategies for the organization. Focusing on the financial reporting requirements for the New Zealand insurance market, the Interim Chief Financial Officer directs the accounting teams to ensure compliance with regulatory standards. This leadership role involves analyzing market trends to optimize the investment portfolio and support long-term solvency. By overseeing the internal audit processes, Angus Shelton maintains rigorous financial controls that protect policyholder assets. The Interim Chief Financial Officer collaborates with the board to refine capital structures, ensuring the company remains resilient against regional economic fluctuations. Through precise financial forecasting and risk assessment, the Interim Chief Financial Officer drives the fiscal discipline necessary for sustainable growth. This strategic oversight ensures that the company continues to provide reliable house, car, and business insurance products to clients throughout the country.
Simon Hoole - Interim Chief Financial Officer
Simon Hoole, the Interim Chief Financial Officer at Tower Insurance, architects the corporate financial planning and analysis frameworks that underpin the company's digital transformation. While the other Interim Chief Financial Officer focuses on regulatory compliance, Hoole concentrates on the financial modeling of new insurance products and multi-policy discount structures. This role involves evaluating the profitability of the online platform and identifying opportunities for cost efficiency in policy management. By managing the relationships with external financial partners and reinsurers, the Interim Chief Financial Officer secures the liquidity required for large-scale claims processing. Simon Hoole monitors the performance of the business insurance segment to ensure alignment with broader revenue targets. Through data-driven insights, the Interim Chief Financial Officer optimizes the pricing models that make insurance simpler for customers. This leadership function directly supports the company's mission to provide accessible and trustworthy insurance solutions across the entire New Zealand region.
Michael Skeens - Chief Operations Officer
Michael Skeens, the Chief Operations Officer at Tower Insurance, directs the end-to-end delivery of insurance services and the optimization of the digital customer experience. Overseeing the integration of innovative technology into the quote and policy management platform, the Chief Operations Officer ensures that every interaction remains seamless for the client. This leadership role involves managing the operational workflows for house, car, and contents insurance to reduce processing times and improve service accessibility. By coordinating with the IT and customer service departments, Michael Skeens streamlines the claims handling process to maintain high satisfaction levels. The Chief Operations Officer monitors operational metrics across the New Zealand market to identify bottlenecks and implement scalable solutions. Through the continuous refinement of internal systems, the Chief Operations Officer supports the company's goal of providing efficient, easy-to-understand insurance products. This operational focus ensures that the organization remains a leader in the competitive insurance landscape.

Carly Orr - Chief People Officer
Carly Orr, the Chief People Officer at Tower Insurance, architects the human capital strategy that drives the company's culture of innovation and service excellence. Overseeing talent acquisition and professional development, the Chief People Officer ensures that the workforce possesses the technical skills required to maintain the company's digital-first insurance platform. This leadership role involves designing performance management systems that align employee goals with the broader mission of providing accessible insurance to Kiwis. By fostering an inclusive and high-performing environment, Carly Orr supports the retention of top talent across all regional operations. The Chief People Officer collaborates with the executive team to implement organizational changes that enhance agility and responsiveness to market demands. Through the development of comprehensive training programs, the Chief People Officer empowers staff to deliver superior customer support. This focus on human capital directly impacts the company's ability to maintain its reputation for trustworthy and innovative insurance solutions.

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