Leadership Overview
Tower Insurance has 4 executives leading key functions including financial oversight, operational management, and human resources.
Committed to simplifying insurance through digital innovation, Tower Insurance delivers accessible coverage solutions while maintaining a legacy of trust and financial stability for clients across New Zealand.
Committed to simplifying insurance through digital innovation, Tower Insurance delivers accessible coverage solutions while maintaining a legacy of trust and financial stability for clients across New Zealand.
Leadership Roles at Tower Insurance
Angus Shelton - Interim Chief Financial Officer
Angus Shelton, the Interim Chief Financial Officer at Tower Insurance, directs the fiscal strategy and capital allocation processes. Managing the financial reporting framework, the Interim Chief Financial Officer ensures compliance with regulatory standards while optimizing the balance sheet for long-term growth. This leadership role involves analyzing market trends to support the broader business model of providing house, car, and business insurance. By overseeing the internal audit functions and risk assessment protocols, Angus Shelton maintains the financial integrity required for high-level insurance operations. The Interim Chief Financial Officer collaborates with the board to refine investment strategies, ensuring the company remains resilient against economic volatility. Through rigorous cost management and revenue forecasting, Shelton secures the necessary capital to fund technological advancements, ultimately strengthening the market position of the firm within the competitive New Zealand insurance landscape.
Simon Hoole - Interim Chief Financial Officer
Simon Hoole, the Interim Chief Financial Officer at Tower Insurance, manages the treasury operations and investor relations. Focusing on liquidity management and financial planning, the Interim Chief Financial Officer drives the development of pricing models that reflect current risk profiles for travel and contents insurance products. This leadership role requires constant interaction with external stakeholders to communicate the financial health of the organization. By implementing advanced data analytics, Simon Hoole improves the accuracy of claims provisioning and underwriting profitability. The Interim Chief Financial Officer coordinates with the executive team to align fiscal objectives with the overarching goal of digital transformation. Through the optimization of financial systems, Hoole enhances the efficiency of policy management platforms, ensuring that the company delivers consistent value to shareholders while maintaining the robust financial ratings essential for a leading insurer.
Michael Skeens - Chief Operations Officer
Michael Skeens, the Chief Operations Officer at Tower Insurance, architects the end-to-end service delivery model for all insurance products. Overseeing the digital platform infrastructure, the Chief Operations Officer ensures that customers experience seamless interactions when obtaining quotes or managing policies online. This leadership role involves streamlining claims processing workflows to reduce turnaround times and improve client satisfaction. By integrating innovative technology into daily operations, Michael Skeens drives the company mission of making insurance simpler and more accessible. The Chief Operations Officer manages cross-functional teams to ensure that multi-policy discount programs function effectively across the entire product suite. Through the continuous refinement of operational processes, Skeens supports the scalability of the business, allowing the firm to maintain high service standards while expanding the reach of insurance solutions throughout the New Zealand market.

Carly Orr - Chief People Officer
Carly Orr, the Chief People Officer at Tower Insurance, directs the human capital strategy and organizational culture initiatives. Cultivating a high-performance environment, the Chief People Officer designs talent acquisition and retention programs that align with the company commitment to innovation. This leadership role involves overseeing professional development frameworks that empower staff to deliver exceptional service across all insurance lines. By fostering a culture of inclusivity and agility, Carly Orr ensures that the workforce remains equipped to handle the evolving demands of the digital insurance sector. The Chief People Officer collaborates with other executives to integrate employee engagement metrics into the broader business strategy, driving organizational success through effective leadership development. Through the implementation of modern workplace policies, Orr supports the long-term growth of the company, ensuring that the team possesses the expertise required to maintain the status of insurer of the year.

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