Totalplay Executive and Leadership Team

August, 2026

Leadership Overview

Totalplay has 8 executives leading key functions including financial strategy, enterprise operations, operational efficiency, human capital, and administrative coordination.

Focused on delivering high-speed fiber optic connectivity, Totalplay advances digital transformation by providing robust internet, telephony, and entertainment services across the Mexican market.

Leadership Roles at Totalplay

  • Chief Executive Officer, Totalplay Empresarial - Héctor Cortinas
  • Chief Financial Officer - Alejandro Rodríguez Sánchez
  • Chief Financial Officer & Co-founder - Alejandro Snchez
  • Chief Operating Officer (COO) - Humberto Elenes
  • Chief People Officer, Biso Centro DE Soluciones - Patricia Serrano
  • Jefe De Despacho - Roberto Aviles
  • Jefe De Despacho - Miriam Mejia
  • Jefe De Despacho - Rosy Fierro
  • Héctor Cortinas - Chief Executive Officer, Totalplay Empresarial

    Héctor Cortinas, the Chief Executive Officer, Totalplay Empresarial at Totalplay, architects the strategic vision for business-to-business telecommunications solutions. Overseeing the delivery of fiber optic services to corporate clients, the Chief Executive Officer, Totalplay Empresarial ensures that enterprise telephony and data connectivity meet rigorous performance standards. This leadership role involves driving market penetration within the commercial sector and fostering partnerships that enhance service reliability. By aligning technical capabilities with business requirements, Cortinas supports the digital infrastructure needs of diverse organizations. The Chief Executive Officer, Totalplay Empresarial also manages the operational teams responsible for large-scale network integration. Through consistent focus on innovation and service quality, Héctor Cortinas expands the footprint of the company within the competitive enterprise landscape. This strategic direction ensures that the organization remains the preferred provider for high-capacity communication solutions across the national market.

    Alejandro Rodríguez Sánchez - Chief Financial Officer

    Alejandro Rodríguez Sánchez, the Chief Financial Officer at Totalplay, directs all fiscal planning and capital allocation strategies. Managing the financial health of the fiber optic network infrastructure, the Chief Financial Officer ensures sustainable growth through rigorous budget oversight and investment analysis. This leadership role involves coordinating with the board to optimize revenue streams from internet and television services. By monitoring market trends across the telecommunications sector, Rodríguez Sánchez maintains fiscal discipline while supporting the expansion of high-speed connectivity. The Chief Financial Officer also evaluates long-term financial risks associated with infrastructure deployment. Through precise financial modeling, Alejandro Rodríguez Sánchez secures the necessary resources to maintain the competitive edge of the company. This executive oversight guarantees that the organization remains profitable while delivering advanced entertainment content to a growing subscriber base throughout the region.

    Alejandro Snchez - Chief Financial Officer & Co-founder

    Alejandro Snchez, the Chief Financial Officer & Co-founder at Totalplay, manages the foundational financial architecture and long-term investment strategy. Overseeing the capital structure required for extensive fiber optic network development, the Chief Financial Officer & Co-founder ensures alignment between corporate vision and fiscal reality. This leadership role involves evaluating strategic partnerships and identifying opportunities for market expansion in the telecommunications industry. By maintaining strong relationships with investors and stakeholders, Snchez secures the funding necessary for technological advancements in online entertainment and telephony. The Chief Financial Officer & Co-founder also monitors the overall economic performance of the company to ensure sustained profitability. Through careful management of assets and liabilities, Alejandro Snchez drives the financial stability of the organization. This executive focus supports the ongoing mission to provide high-quality digital services to a broad consumer base.

    Humberto Elenes - Chief Operating Officer (COO)

    Humberto Elenes, the Chief Operating Officer (COO) at Totalplay, directs the daily execution of network operations and service delivery. Overseeing the maintenance of the direct-to-home fiber optics infrastructure, the Chief Operating Officer (COO) ensures that internet, telephony, and television services function with maximum uptime. This leadership role involves optimizing field operations and technical support teams to improve customer satisfaction. By streamlining internal processes, Elenes enhances the efficiency of service deployment across the country. The Chief Operating Officer (COO) also coordinates with engineering departments to implement network upgrades that support higher data speeds. Through rigorous operational oversight, Humberto Elenes maintains the quality of the entertainment content delivery system. This executive focus ensures that the company meets the increasing demand for reliable connectivity while maintaining a high standard of service excellence for all subscribers.

    Patricia Serrano - Chief People Officer, Biso Centro DE Soluciones

    Patricia Serrano, the Chief People Officer, Biso Centro DE Soluciones at Totalplay, architects the human capital strategy and organizational culture. Overseeing talent acquisition and employee development, the Chief People Officer, Biso Centro DE Soluciones ensures that the workforce possesses the technical skills required for a telecommunications leader. This leadership role involves designing training programs that align with the evolving needs of the fiber optic network and customer service departments. By fostering an environment of innovation and performance, Serrano drives employee engagement and retention. The Chief People Officer, Biso Centro DE Soluciones also manages internal communications and organizational structure to support the broader business goals. Through strategic workforce planning, Patricia Serrano ensures that the company attracts top talent to maintain its competitive advantage. This executive focus supports the overall mission by building a capable and motivated team dedicated to delivering superior entertainment and connectivity services.

    Roberto Aviles - Jefe De Despacho

    Roberto Aviles, the Jefe De Despacho at Totalplay, coordinates administrative workflows and executive support functions. Overseeing the daily operations of the office, the Jefe De Despacho ensures that communication between departments remains seamless and efficient. This leadership role involves managing scheduling, internal reporting, and the prioritization of executive tasks to support the strategic objectives of the company. By facilitating cross-functional collaboration, Aviles enables the leadership team to focus on high-level decision-making regarding fiber optic network expansion and service delivery. The Jefe De Despacho also monitors the implementation of administrative policies that improve organizational productivity. Through meticulous attention to detail, Roberto Aviles maintains the operational rhythm of the executive suite. This executive support role ensures that the company functions effectively while pursuing its goal of providing top-tier internet and entertainment services to the market.

    Miriam Mejia - Jefe De Despacho

    Miriam Mejia, the Jefe De Despacho at Totalplay, manages the logistical coordination and administrative oversight for key executive projects. Overseeing the flow of information and project documentation, the Jefe De Despacho ensures that strategic initiatives receive the necessary support for timely execution. This leadership role involves organizing high-level meetings and tracking the progress of operational goals related to the fiber optic network. By streamlining administrative processes, Mejia enhances the efficiency of the executive team. The Jefe De Despacho also acts as a liaison between different business units to ensure alignment with the corporate mission of delivering superior telecommunications services. Through proactive management of office resources, Miriam Mejia supports the overall productivity of the organization. This executive function ensures that the company maintains a clear focus on its objectives while navigating the complexities of the telecommunications industry.

    Rosy Fierro - Jefe De Despacho

    Rosy Fierro, the Jefe De Despacho at Totalplay, directs the administrative operations and executive coordination efforts. Overseeing the management of internal communications and project tracking, the Jefe De Despacho ensures that the leadership team remains informed and prepared for strategic decision-making. This leadership role involves organizing complex schedules and facilitating the execution of corporate initiatives related to internet and television service delivery. By optimizing administrative workflows, Fierro improves the overall responsiveness of the executive office. The Jefe De Despacho also manages the documentation of key performance indicators to support the growth of the fiber optic network. Through consistent oversight of office operations, Rosy Fierro maintains the operational integrity of the company. This executive support role ensures that the organization remains agile and focused on its mission to provide high-quality entertainment and connectivity solutions to the regional market.

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    Frequently Asked Questions Regarding Totalplay Top Executives and Leadership Team

    Who leads Totalplay?
    Totalplay is led by Héctor Cortinas (Chief Executive Officer, Totalplay Empresarial), along with executives such as Alejandro Rodríguez Sánchez (Chief Financial Officer) and Alejandro Snchez (Chief Financial Officer & Co-founder).
    Who is part of Totalplay’s executive team?
    The executive team of Totalplay includes leaders such as Héctor Cortinas (Chief Executive Officer, Totalplay Empresarial), Alejandro Rodríguez Sánchez (Chief Financial Officer), Alejandro Snchez (Chief Financial Officer & Co-founder) and other senior executives.
    How many executives does Totalplay have?
    Totalplay has 8 executives leading key business areas.
    What roles are included in Totalplay’s leadership team?
    The leadership team of Totalplay includes roles such as Chief Executive Officer, Totalplay Empresarial, Chief Financial Officer, Chief Financial Officer & Co-founder, Chief Operating Officer (COO), Chief People Officer, Biso Centro DE Soluciones.