Tigo Executive and Leadership Team

Cahuasa Ochoa, the President at Tigo, defines the overarching strategic vision for the expansion of telecommunications services throughout the region. Ochoa directs the development of competitive pricing models for bundled internet, TV, and telephony offerings. By analyzing market trends, the President identifies opportunities to increase market share and enhance the value proposition for individual and business customers. Cahuasa Ochoa also manages high-level relationships with stakeholders to ensure the long-term financial health of the organization. This leadership role involves setting corporate goals that prioritize quality connectivity and innovative entertainment solutions. By overseeing the implementation of large-scale growth initiatives, the President ensures that the company remains a leader in the Bolivian market. Ochoa drives the strategic direction of the firm, focusing on sustainable revenue growth and the continuous improvement of service delivery systems to meet the evolving needs of the modern digital consumer.

Cahuasa Cesar, the President at Tigo, focuses on the operational integration of mobile internet and digital media services to maximize market impact. Cesar architects partnerships that expand the reach of Tigo Sports and other premium content offerings. By evaluating the performance of various service tiers, the President ensures that the company maintains a strong competitive position in the telecommunications sector. Cahuasa Cesar also leads initiatives aimed at simplifying the customer experience, such as streamlining mobile credit recharges and online account management. This leadership role involves collaborating with the board to allocate resources toward infrastructure upgrades that support unlimited usage plans. By fostering innovation in service packaging, the President drives customer acquisition and loyalty. Cesar maintains a clear focus on operational efficiency, ensuring that the company delivers consistent value to the market while navigating the complexities of the regional telecommunications landscape.

Alejandro Tavera, the Chief Information Officer & Chief Information Officer at Tigo, directs the digital infrastructure supporting all home internet and telephony services. Tavera architects scalable network systems to ensure high-speed connectivity for customers across the Bolivian market. By managing complex data architectures, the Chief Information Officer & Chief Information Officer optimizes the delivery of HD television content and Tigo Sports streaming. Alejandro Tavera also oversees the integration of secure online payment platforms and mobile recharge systems to enhance user experience. Through constant monitoring of network performance, the Chief Information Officer & Chief Information Officer maintains service reliability for both individual and business clients. This leadership role involves aligning technical roadmaps with the broader goal of providing seamless digital access. By prioritizing robust cybersecurity measures, Tavera protects sensitive customer data while driving innovation in telecommunications technology to maintain a competitive edge in the regional market.

Roberto Suarez, the Jefe De Personal at Tigo, manages the human capital strategy required to support extensive telecommunications operations. Suarez designs recruitment and training programs that equip staff with the skills necessary to deliver superior customer support for internet and TV services. By fostering a culture of operational excellence, the Jefe De Personal ensures that all employees remain aligned with the company mission of transforming homes into entertainment centers. Roberto Suarez also oversees performance management systems that track productivity across regional service teams. This leadership role involves coordinating with other executives to ensure that staffing levels match the demand for bundled service packages. By implementing effective internal communication strategies, the Jefe De Personal drives employee engagement and retention. Suarez maintains a focus on professional development, ensuring that the workforce possesses the technical expertise to handle complex customer inquiries regarding telephony and mobile internet plans.

Edman Cartagena, the Team Captain at Tigo, leads frontline operations focused on the direct delivery of home services and customer satisfaction. Cartagena coordinates field teams responsible for the installation and maintenance of internet and HD television equipment. By optimizing daily workflows, the Team Captain ensures that service bundles reach customers with maximum efficiency. Edman Cartagena also monitors service quality metrics to identify areas for improvement in the installation process. This leadership role involves providing hands-on guidance to technicians, ensuring adherence to safety and quality standards across the Bolivian territory. By facilitating clear communication between field staff and support centers, the Team Captain resolves technical issues rapidly. Cartagena drives the execution of service deployment strategies, directly impacting the company ability to provide reliable connectivity. Through consistent oversight of operational tasks, the Team Captain supports the broader objective of maintaining high customer retention rates through superior service delivery.