Tigo Executive and Leadership Team

Cahuasa Ochoa, the President at Tigo, oversees the overarching strategic direction and market expansion of the organization. Ochoa defines the corporate vision for delivering bundled home services that consolidate internet, TV, and telephony into cost-effective packages. By aligning departmental goals with the mission of transforming homes into entertainment centers, the President ensures consistent growth across the Bolivian market. Cahuasa Ochoa manages high-level relationships with stakeholders and monitors the competitive landscape to adjust service offerings accordingly. This leadership position requires balancing financial performance with the commitment to quality customer support and reliable connectivity. Through the implementation of long-term growth initiatives, the President secures the company's position as a leader in the telecommunications sector. Ochoa also evaluates new technology investments to improve service delivery and customer satisfaction. This executive oversight remains vital for maintaining the operational standards that define the brand's reputation for excellence in regional telecommunications.

Cahuasa Cesar, the President at Tigo, focuses on the operational execution of the company's service delivery model. Cesar directs the implementation of regional expansion strategies, ensuring that home internet and telephony services reach a broader customer base. By analyzing market data and consumer behavior, the President identifies opportunities to refine bundled packages and increase service adoption. Cahuasa Cesar coordinates with the executive team to optimize supply chain logistics for hardware and network equipment. This leadership role involves managing the financial health of the organization through rigorous budget oversight and resource allocation. Through the promotion of innovative service solutions, the President enhances the value proposition for both individual and business clients. Cesar also champions initiatives that improve the accessibility of online bill payment and mobile credit recharges. This strategic management ensures that the company remains agile and responsive to the evolving needs of the telecommunications market while maintaining high standards of service quality.

Mamertotv Sosa, the Company President at Tigo, leads the strategic planning and execution of the firm's core business objectives. Sosa oversees the development of comprehensive service portfolios that include unlimited mobile internet and HD television. By driving innovation in service delivery, the Company President ensures that the organization meets the demands of a modern, connected society. Mamertotv Sosa manages the integration of new technologies into existing infrastructure to improve network reliability and speed. This leadership role involves collaborating with other executives to align marketing efforts with operational capabilities. Through the establishment of strong partnerships and vendor relationships, the Company President secures the resources necessary for sustained growth. Sosa also prioritizes the enhancement of customer support systems to ensure a seamless experience for all users. By focusing on long-term sustainability and market penetration, the Company President strengthens the brand's presence and ensures the delivery of high-value telecommunications solutions across the region.

Alejandro Tavera, the Chief Information Officer & Chief Information Officer at Tigo, directs the digital infrastructure supporting all home internet and telephony services. Tavera architects scalable network solutions to ensure high-speed connectivity for residential and business clients throughout the region. By managing complex data systems, the Chief Information Officer & Chief Information Officer optimizes the delivery of HD television content and Tigo Sports programming. This leadership role involves constant monitoring of system uptime and security protocols to maintain service integrity. Alejandro Tavera also coordinates with technical teams to implement advanced billing platforms and mobile recharge capabilities. Through the deployment of robust information technology frameworks, the Chief Information Officer & Chief Information Officer drives operational efficiency and enhances the overall user experience. This strategic focus on digital transformation allows the company to maintain a competitive edge in the telecommunications market while supporting the growing demand for unlimited mobile data usage.

Roberto Suarez, the Jefe De Personal at Tigo, manages the human capital strategy required to support the company's extensive telecommunications operations. Suarez directs talent acquisition and employee development programs to ensure the workforce possesses the technical expertise needed for maintaining high-quality internet and TV services. By fostering a culture of performance and accountability, the Jefe De Personal aligns staff efforts with the broader goal of providing superior customer support. Roberto Suarez oversees internal communication channels and organizational structure to streamline workflows across various departments. This leadership role involves designing training modules that focus on service excellence and technical proficiency for all employees. Through the management of personnel policies, the Jefe De Personal drives employee engagement and retention, which directly impacts the quality of service delivered to clients. Suarez also monitors labor market trends to ensure competitive compensation and benefits packages that attract top talent to the organization.

Edman Cartagena, the Team Captain at Tigo, coordinates the frontline operations and technical support teams responsible for maintaining service quality. Cartagena directs the daily activities of field technicians and customer service representatives to ensure rapid resolution of connectivity issues. By monitoring performance metrics, the Team Captain identifies areas for process improvement and service optimization. Edman Cartagena facilitates communication between technical staff and management to ensure that customer feedback informs future service enhancements. This leadership role involves mentoring team members to maintain high standards of professionalism and technical accuracy. Through the effective management of daily operations, the Team Captain drives customer satisfaction and loyalty. Cartagena also oversees the deployment of new service features, ensuring that the workforce is prepared to support the latest internet and TV offerings. This hands-on approach to leadership ensures that the company's commitment to quality connectivity is upheld at every point of customer interaction.