TQL Executive and Leadership Team

July, 2026

Leadership Overview

TQL has 4 executives leading key functions including operations, human resources, strategy, and administration.

Driven by a commitment to efficiency, TQL connects customers with shipping needs with carriers that have the available capacity and service offerings, creating greater supply chain efficiencies through its extensive network and technology.

Leadership Roles at TQL

  • Chief Operating Officer - Phillip Symonette
  • President of B. E. S. T. - Matthew Spence
  • Chief of Staff - Thomas Dillingham
  • Chief Human Resources Officer - John Lyday
  • Phillip Symonette - Chief Operating Officer

    Phillip Symonette, the Chief Operating Officer at TQL, oversees the day-to-day operations that drive the company's success in the logistics sector. Symonette manages the intricate network of over 140,000 carriers, ensuring seamless integration with customer requirements for shipping capacity and service offerings. This operational leadership is fundamental to creating the supply chain efficiencies that define TQL's value proposition. By focusing on the execution of logistics strategies, Phillip Symonette ensures that the company's technology and service offerings are deployed effectively to meet market demands. The Chief Operating Officer's role involves continuous optimization of carrier relationships and service delivery protocols, directly impacting TQL's ability to provide unmatched service. Symonette's strategic direction in operations is a key driver behind TQL's sustained growth and market leadership.

    Matthew Spence - President of B. E. S. T.

    Matthew Spence, the President of B. E. S. T. at TQL, spearheads initiatives focused on business expansion and strategic enterprise solutions. Spence directs the development and implementation of programs designed to enhance TQL's market position by connecting more customers with optimal carrier solutions. This leadership role is crucial for leveraging TQL's network of over 140,000 carriers and its advanced technology to deliver superior supply chain efficiencies. By focusing on strategic growth avenues, Matthew Spence ensures that TQL's service offerings remain competitive and responsive to evolving market needs. The President of B. E. S. T.'s responsibilities include identifying new opportunities and strengthening existing partnerships, directly supporting the company's plain and simple growth. Spence's strategic vision is integral to TQL's ongoing success and its reputation for unmatched service.

    Thomas Dillingham - Chief of Staff

    Thomas Dillingham, the Chief of Staff at TQL, directs strategic initiatives and operational alignment across the organization. Dillingham ensures that TQL's core mission of connecting customers with shipping needs to carriers with available capacity is executed with maximum efficiency. This involves close collaboration with other executive leaders to translate high-level objectives into actionable plans that enhance supply chain performance. By optimizing internal processes and facilitating communication between departments, Thomas Dillingham supports the company's growth trajectory. The Chief of Staff role is critical in maintaining the synergy required to leverage TQL's network of over 140,000 carriers and its industry-leading technology. Dillingham's oversight ensures that the operational framework consistently supports the company's commitment to unmatched service and continuous improvement, directly contributing to the plain and simple growth TQL achieves.

    John Lyday - Chief Human Resources Officer

    John Lyday, the Chief Human Resources Officer at TQL, architects the human capital strategies that fuel the company's expansion and operational excellence. Lyday directs all aspects of talent acquisition, development, and retention, ensuring TQL attracts and cultivates the skilled professionals necessary to manage its extensive carrier network and client relationships. This involves fostering a culture that supports TQL's commitment to unmatched service and technological innovation. By aligning HR initiatives with the company's core mission, John Lyday ensures that the workforce is equipped to drive supply chain efficiencies. The Chief Human Resources Officer's leadership is vital in supporting the growth of TQL by building a robust and engaged team. Lyday's focus on employee development and organizational health directly contributes to the company's ability to maintain its competitive edge in the logistics industry.
    John Lyday

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    Frequently Asked Questions Regarding TQL Top Executives and Leadership Team

    Who leads TQL?
    TQL is led by Phillip Symonette (Chief Operating Officer), along with executives such as Matthew Spence (President of B. E. S. T.) and Thomas Dillingham (Chief of Staff).
    Who is part of TQL’s executive team?
    The executive team of TQL includes leaders such as Phillip Symonette (Chief Operating Officer), Matthew Spence (President of B. E. S. T.), Thomas Dillingham (Chief of Staff) and other senior executives.
    How many executives does TQL have?
    TQL has 4 executives leading key business areas.
    What roles are included in TQL’s leadership team?
    The leadership team of TQL includes roles such as Chief Operating Officer, President of B. E. S. T., Chief of Staff, Chief Human Resources Officer.