TQL Executive and Leadership Team

May, 2026

Leadership Overview

TQL has 4 executives leading key functions including operations, human resources, and strategy.

Driven by efficiency, TQL connects customers with shipping needs with carriers that have the available capacity and service offerings, leveraging a vast network and industry-leading technology to foster supply chain efficiencies and fuel growth.

Leadership Roles at TQL

  • Chief Operating Officer - Phillip Symonette
  • President of B. E. S. T. - Matthew Spence
  • Chief of Staff - Thomas Dillingham
  • Chief Human Resources Officer - John Lyday
  • Phillip Symonette - Chief Operating Officer

    Phillip Symonette, the Chief Operating Officer at TQL, directs the company's operational framework, ensuring seamless integration between customer demands and carrier capabilities. Overseeing the execution of logistics strategies, Symonette drives the efficiency of TQL's extensive network of over 140,000 carriers. This leadership role focuses on optimizing the flow of goods, enhancing service delivery, and maintaining the high standards that underpin TQL's market position. Phillip Symonette's operational oversight is critical to translating the company's growth strategy into tangible, day-to-day successes, ensuring that every shipment meets stringent quality benchmarks and contributes to overall supply chain performance. The Chief Operating Officer's focus remains on scalable solutions and continuous improvement across all logistical operations.

    Matthew Spence - President of B. E. S. T.

    Matthew Spence, the President of B. E. S. T. at TQL, drives the strategic vision and operational execution for the company's core business services. Spence leads initiatives focused on enhancing customer satisfaction and carrier performance, leveraging TQL's extensive network and technology. This executive role is central to optimizing the supply chain efficiencies that define TQL's market advantage. Matthew Spence's leadership ensures that the B. E. S. T. division consistently delivers exceptional service and drives revenue growth. The President of B. E. S. T. oversees critical functions that translate TQL's commitment to quality logistics into tangible results for clients and partners.

    Thomas Dillingham - Chief of Staff

    Thomas Dillingham, the Chief of Staff at TQL, provides strategic support and operational alignment across key business functions. Dillingham facilitates communication and execution of initiatives originating from executive leadership, ensuring TQL's strategic objectives are translated into actionable plans. This role involves coordinating cross-departmental efforts, managing special projects, and enhancing the overall effectiveness of the executive team's agenda. Thomas Dillingham's contribution is vital in streamlining operations and fostering a cohesive approach to TQL's ambitious growth targets. The Chief of Staff's purview extends to optimizing internal processes and ensuring the company's operational agility in a dynamic market.

    John Lyday - Chief Human Resources Officer

    John Lyday, the Chief Human Resources Officer at TQL, architects the company's talent strategy and cultivates a high-performance culture. Lyday oversees all aspects of human capital management, including recruitment, employee development, compensation, and benefits, ensuring TQL attracts and retains top-tier professionals. This leadership position is fundamental to supporting TQL's rapid expansion by building a robust workforce capable of meeting evolving market demands. John Lyday's strategic direction in human resources directly impacts employee engagement and operational capacity, reinforcing the company's foundation for sustained growth. The Chief Human Resources Officer champions initiatives that align employee efforts with TQL's core mission of delivering unmatched logistics services.
    John Lyday

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    Frequently Asked Questions Regarding TQL Top Executives and Leadership Team

    Who leads TQL?
    TQL is led by Phillip Symonette (Chief Operating Officer), along with executives such as Matthew Spence (President of B. E. S. T.) and Thomas Dillingham (Chief of Staff).
    Who is part of TQL’s executive team?
    The executive team of TQL includes leaders such as Phillip Symonette (Chief Operating Officer), Matthew Spence (President of B. E. S. T.), Thomas Dillingham (Chief of Staff) and other senior executives.
    How many executives does TQL have?
    TQL has 4 executives leading key business areas.
    What roles are included in TQL’s leadership team?
    The leadership team of TQL includes roles such as Chief Operating Officer, President of B. E. S. T., Chief of Staff, Chief Human Resources Officer.