Leadership Overview
Tops has 8 executives leading key functions including strategy, operations, finance, and retail management.
Driven by a commitment to customer service, Tops operates 169 full-service supermarkets and five franchisee-operated stores, impacting communities across its operational footprint with a focus on fresh, quality products and accessible value.
Driven by a commitment to customer service, Tops operates 169 full-service supermarkets and five franchisee-operated stores, impacting communities across its operational footprint with a focus on fresh, quality products and accessible value.
Leadership Roles at Tops
Sushil Singh - Chief Executive Officer
Sushil Singh, the Chief Executive Officer at Tops, directs the overall strategic vision and operational execution for the company's extensive retail network. Overseeing 169 full-service supermarkets and five franchisee locations, Singh ensures alignment with market demands and corporate objectives. This leadership role involves driving growth initiatives and optimizing performance across all business units. By focusing on innovation in customer experience and operational efficiency, Sushil Singh directly impacts the company's competitive positioning. The Chief Executive Officer's mandate includes fostering a culture of excellence and accountability throughout the organization, securing long-term financial health and market leadership for Tops. Singh's strategic direction guides the company's expansion and operational scaling efforts.
Benjamin Slick - President & Chief Executive Officer
Benjamin Slick, the President & Chief Executive Officer at Tops, spearheads the company's strategic direction and overall business operations. This executive guides the management of 169 full-service supermarkets and five franchisee-operated stores, ensuring consistent brand standards and customer satisfaction. Benjamin Slick's responsibilities encompass driving revenue growth, enhancing operational efficiencies, and expanding market reach. The President & Chief Executive Officer role involves close collaboration with department heads to implement innovative retail strategies and maintain a competitive edge. By focusing on strategic partnerships and market analysis, Benjamin Slick directly contributes to the company's sustained success and financial stability. Slick's leadership ensures the effective execution of corporate goals across the entire retail footprint.
Rick Mills - Senior Vice President Chief Financial Officer
Rick Mills, the Senior Vice President Chief Financial Officer at Tops, manages the company's financial health and strategic fiscal planning. Overseeing all financial operations for 169 full-service supermarkets and five franchisee locations, Mills ensures robust financial controls and reporting. This critical role involves developing budgets, managing investments, and optimizing capital allocation to support business objectives. Rick Mills's expertise guides financial decision-making, driving profitability and long-term economic stability for the organization. By analyzing financial performance and identifying cost-saving opportunities, Rick Mills directly enhances the company's bottom line. The Senior Vice President Chief Financial Officer's strategic insights are vital for navigating market fluctuations and securing sustainable growth across the retail network.
Chang-Hoon Choi - President
Chang-Hoon Choi, the President at Tops, directs operational strategies for a significant segment of the company's retail presence. This executive oversees the performance and management of multiple full-service supermarkets, ensuring adherence to high standards of customer service and product quality. Chang-Hoon Choi's focus includes optimizing store operations, managing inventory, and implementing effective merchandising strategies to drive sales. By fostering strong relationships with store teams and suppliers, Chang-Hoon Choi enhances operational efficiency and customer engagement. The President's leadership ensures that store-level execution aligns with broader corporate objectives, contributing directly to Tops' market competitiveness. Choi's strategic oversight supports the company's mission of providing value and convenience to shoppers.
Stephen Thomas - President
Stephen Thomas, the President at Tops, drives strategic initiatives and operational excellence across key retail divisions. This executive manages the performance of numerous full-service supermarkets, focusing on enhancing the customer shopping experience and maximizing store profitability. Stephen Thomas's responsibilities include overseeing merchandising, supply chain logistics, and local market adaptation to meet consumer needs. By implementing innovative retail solutions and fostering a high-performance culture, Stephen Thomas directly impacts sales growth and operational efficiency. The President's leadership ensures that store operations are aligned with the company's overarching goals of quality and value. Thomas's strategic direction supports the continued success and expansion of Tops' retail footprint.
Ed Andaya - President
Ed Andaya, the President at Tops, leads critical operational functions and strategic development for a substantial portion of the company's retail portfolio. This executive directs the management of multiple full-service supermarkets, emphasizing superior customer service and product availability. Ed Andaya's role involves optimizing store layouts, managing staff performance, and ensuring compliance with operational standards to drive customer loyalty. By focusing on efficient resource allocation and effective team leadership, Ed Andaya directly contributes to the company's profitability and market presence. The President's strategic guidance supports Tops' commitment to delivering fresh, high-quality groceries and exceptional value. Andaya's operational acumen strengthens the company's competitive position.
Lisa Hochgraf - President & Chief & Content Strategist
Lisa Hochgraf, the President & Chief & Content Strategist at Tops, shapes the company's brand narrative and customer engagement strategies. This executive oversees the development and execution of compelling content initiatives that resonate with the grocery retailer's target audience. Lisa Hochgraf's responsibilities include defining the brand's voice, managing digital content platforms, and ensuring consistent messaging across all communication channels. By leveraging data-driven insights and creative storytelling, Lisa Hochgraf directly enhances brand visibility and customer connection. The President & Chief & Content Strategist's vision guides the company's marketing efforts, supporting Tops' mission to provide value and quality. Hochgraf's strategic approach strengthens the company's market position through impactful content.
Ronald Ferri - President
Ronald Ferri, the President at Tops, directs strategic operations and performance management for a key segment of the company's supermarket network. This executive oversees the day-to-day functioning of numerous full-service grocery stores, ensuring operational efficiency and high standards of customer care. Ronald Ferri's focus includes implementing effective sales strategies, managing store teams, and optimizing inventory to meet consumer demand. By driving initiatives that enhance the shopping experience and streamline operations, Ronald Ferri directly contributes to Tops' market success. The President's leadership ensures that store-level activities align with the company's commitment to quality and value. Ferri's operational expertise strengthens the company's competitive standing.
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