Leadership Overview
Tops has 8 executives leading key functions including strategy, financial oversight, and operational management.
Committed to providing high-quality grocery solutions, Tops maintains a robust network of supermarkets across the region while prioritizing customer satisfaction and operational excellence in every community served.
Committed to providing high-quality grocery solutions, Tops maintains a robust network of supermarkets across the region while prioritizing customer satisfaction and operational excellence in every community served.
Leadership Roles at Tops
Sushil Singh - Chief Executive Officer
Sushil Singh, the Chief Executive Officer at Tops, directs the overarching corporate strategy for the entire supermarket chain. Singh manages the expansion of the 169 full-service locations, ensuring that the retail footprint remains competitive within the grocery industry. By overseeing the integration of supply chain logistics and customer-facing services, the Chief Executive Officer maintains high standards across all regional operations. This leadership role involves constant collaboration with the board to refine the long-term vision for the brand. Sushil Singh drives the implementation of new retail technologies to enhance the shopping experience for every consumer. Through rigorous analysis of market trends, the Chief Executive Officer secures the financial health of the organization. Ultimately, Singh fosters a culture of efficiency and growth, ensuring that the company remains a dominant force in the competitive grocery landscape while delivering consistent value to shareholders and local communities.
Benjamin Slick - President & Chief Executive Officer
Benjamin Slick, the President & Chief Executive Officer at Tops, architects the daily operational framework for the entire retail network. Slick manages the complex logistics of 169 supermarkets, ensuring that inventory management and store-level performance meet corporate benchmarks. By coordinating with regional managers, the President & Chief Executive Officer optimizes the distribution of fresh goods across the New York market. This leadership role requires constant oversight of store operations to ensure compliance with safety and quality standards. Benjamin Slick drives the execution of promotional campaigns that increase foot traffic and customer loyalty. Through the alignment of store-level activities with broader corporate goals, the President & Chief Executive Officer sustains the company's market position. Ultimately, Slick ensures that every supermarket under the brand banner operates with maximum efficiency, providing a seamless shopping experience for all customers while maintaining strict control over operational costs.
Rick Mills - Senior Vice President Chief Financial Officer
Rick Mills, the Senior Vice President Chief Financial Officer at Tops, directs the fiscal strategy and capital allocation for the entire organization. Mills manages the financial reporting, budgeting, and investment planning necessary to support the operation of 169 supermarkets. By overseeing the financial health of the company, the Senior Vice President Chief Financial Officer ensures that resources are distributed effectively to drive growth and maintain profitability. This leadership role involves constant interaction with the executive team to assess the financial viability of new retail initiatives. Rick Mills drives the development of cost-saving measures that improve the bottom line without compromising service quality. Through meticulous oversight of cash flow and debt management, the Senior Vice President Chief Financial Officer secures the long-term stability of the business. Ultimately, Mills provides the financial clarity required to navigate the competitive grocery market and support the company's ongoing expansion efforts.
Chang-Hoon Choi - President
Chang-Hoon Choi, the President at Tops, oversees the strategic development of the company's fresh food departments and procurement initiatives. Choi manages the relationships with regional suppliers to ensure that the 169 supermarkets receive high-quality produce and inventory. By focusing on the optimization of the supply chain, the President ensures that the grocery retailer maintains a competitive edge in product variety and freshness. This leadership role involves constant coordination with store managers to align inventory levels with local consumer demand. Chang-Hoon Choi drives the implementation of sustainable sourcing practices that resonate with modern shoppers. Through the analysis of procurement data, the President identifies opportunities to reduce waste and improve margins across the entire retail network. Ultimately, Choi strengthens the company's market position by ensuring that the product offerings consistently meet the high expectations of the customer base while supporting the overall growth of the brand.
Stephen Thomas - President
Stephen Thomas, the President at Tops, directs the customer experience and digital transformation initiatives for the supermarket chain. Thomas manages the integration of online ordering systems and loyalty programs across the 169 locations. By overseeing the digital interface, the President ensures that the company remains accessible to a modern, tech-savvy consumer base. This leadership role involves constant collaboration with the marketing and IT departments to refine the brand's digital presence. Stephen Thomas drives the adoption of new customer engagement tools that increase retention and average transaction value. Through the analysis of consumer behavior data, the President identifies key areas for service improvement and personalization. Ultimately, Thomas enhances the overall shopping experience by bridging the gap between traditional brick-and-mortar retail and digital convenience, ensuring that the company remains a preferred choice for grocery shoppers in the region.
Ed Andaya - President
Ed Andaya, the President at Tops, oversees the human resources and organizational development strategies for the entire workforce. Andaya manages the recruitment, training, and retention programs that support the staff across 169 supermarkets. By focusing on employee engagement and professional development, the President ensures that the company maintains a high standard of service at every store location. This leadership role involves constant interaction with store leadership to foster a positive and productive work environment. Ed Andaya drives the implementation of training modules that equip employees with the skills necessary to excel in a fast-paced retail setting. Through the development of comprehensive talent management systems, the President secures the human capital required for the company's continued success. Ultimately, Andaya builds a strong organizational culture that supports the company's mission of providing excellent service to every customer who walks through the doors.
Ronald Ferri - President
Ronald Ferri, the President at Tops, directs the facilities management and infrastructure maintenance for the entire supermarket network. Ferri manages the physical assets of the 169 locations, ensuring that every store meets safety, cleanliness, and operational standards. By overseeing the maintenance schedules and capital improvements, the President ensures that the retail environment remains inviting and functional for all shoppers. This leadership role involves constant coordination with contractors and internal maintenance teams to address infrastructure needs promptly. Ronald Ferri drives the implementation of energy-efficient upgrades that reduce the company's environmental footprint and operational costs. Through the strategic planning of facility renovations, the President supports the brand's commitment to providing a high-quality shopping experience. Ultimately, Ferri ensures that the physical infrastructure of the company remains a core strength, supporting the daily operations of the entire retail chain across the region.
Lisa Hochgraf - President & Chief & Content Strategist
Lisa Hochgraf, the President & Chief & Content Strategist at Tops, directs the brand communication and marketing narrative for the entire organization. Hochgraf manages the development of content strategies that highlight the company's commitment to quality and community involvement. By overseeing the messaging across all platforms, the President & Chief & Content Strategist ensures that the brand identity remains consistent and compelling for the target audience. This leadership role involves constant collaboration with the marketing team to create campaigns that drive customer engagement. Lisa Hochgraf drives the creation of informative and persuasive content that educates consumers about the value and variety offered at the 169 supermarkets. Through the strategic use of media channels, the President & Chief & Content Strategist strengthens the company's reputation in the competitive grocery market. Ultimately, Hochgraf ensures that the brand's voice resonates with the community, fostering long-term loyalty and trust.
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Frequently Asked Questions Regarding Tops Top Executives and Leadership Team
