Leadership Overview
The Queen's Health Systems has 10 executives leading key functions including strategy, financial oversight, technology infrastructure, information management, operational coordination, and clinical research.
Committed to advancing community wellness, The Queen's Health Systems delivers comprehensive preventive and specialty medical services across Hawaii through a nonprofit model focused on long-term patient outcomes.
Committed to advancing community wellness, The Queen's Health Systems delivers comprehensive preventive and specialty medical services across Hawaii through a nonprofit model focused on long-term patient outcomes.
Leadership Roles at The Queen's Health Systems
Jason Chang - Chief Executive Officer
Jason Chang, the Chief Executive Officer at The Queen's Health Systems, directs the overarching strategic vision for this nonprofit healthcare organization. Chang manages the alignment of clinical service delivery with the mission of providing high-quality preventive and specialty care throughout the Hawaiian islands. By coordinating with the Board of Directors, the Chief Executive Officer ensures fiscal sustainability while expanding access to essential medical resources. This leadership role involves fostering partnerships with regional stakeholders to improve population health metrics. Jason Chang drives organizational excellence by prioritizing patient-centered initiatives and operational efficiency across all facilities. Through rigorous oversight of executive leadership, the Chief Executive Officer maintains the integrity of the health system. Ultimately, Chang secures the long-term viability of the organization by championing innovation in care delivery models and strengthening the commitment to community health standards.
Kanoe Margol - Chief Financial Officer
Kanoe Margol, the Chief Financial Officer at The Queen's Health Systems, oversees the fiscal health and budgetary planning for the entire nonprofit network. Margol directs capital allocation strategies to support the expansion of specialty health services and infrastructure upgrades across the region. By monitoring revenue cycles and cost-containment measures, the Chief Financial Officer ensures the organization maintains the financial stability required to fulfill its mission. This role involves collaborating with department heads to optimize resource distribution and improve operational margins. Kanoe Margol drives transparency in financial reporting, providing the Board with critical data for long-term planning. Through meticulous management of assets and liabilities, the Chief Financial Officer protects the economic interests of the health system. Ultimately, Margol strengthens the financial foundation necessary to sustain high-quality patient care and community-focused medical programs.
Riccioni Mich - Executive Vice President & Chief Financial Officer
Riccioni Mich, the Executive Vice President & Chief Financial Officer at The Queen's Health Systems, manages the long-term financial strategy and investment portfolio for the organization. Mich directs the development of comprehensive financial models to support the growth of specialty care services and facility expansion. By analyzing market trends and economic indicators, the Executive Vice President & Chief Financial Officer identifies opportunities for sustainable revenue generation. This leadership role involves working closely with the Board to ensure fiscal accountability and the prudent management of nonprofit resources. Riccioni Mich drives initiatives that optimize the balance sheet and enhance the financial resilience of the health system. Through the oversight of financial planning and analysis, the Executive Vice President & Chief Financial Officer supports the organization's mission. Ultimately, Mich secures the capital necessary to maintain high standards of medical care.
Reiko Yasutomi - Office of the Executive Vice President and Chief Operating Officer
Reiko Yasutomi, the Office of the Executive Vice President and Chief Operating Officer at The Queen's Health Systems, oversees the daily operational functions of the nonprofit health network. Yasutomi directs the implementation of standardized clinical and administrative processes to ensure consistent service delivery across all locations. By monitoring operational performance metrics, the Office of the Executive Vice President and Chief Operating Officer identifies areas for improvement in patient care workflows. This role involves coordinating with facility managers to maintain high standards of efficiency and safety. Reiko Yasutomi drives operational excellence by streamlining resource utilization and enhancing the patient experience. Through the management of day-to-day activities, the Office of the Executive Vice President and Chief Operating Officer supports the organization's mission. Ultimately, Yasutomi ensures that the health system operates effectively to meet the needs of the community.
Susan Murray - Senior VP, Queen's Health System & Chief Operating Officer, Oahu (West)
Susan Murray, the Senior VP, Queen's Health System & Chief Operating Officer, Oahu (West) at The Queen's Health Systems, manages the operational performance of facilities in the western region of Oahu. Murray directs the delivery of preventive and specialty health services to ensure local community needs are met with high-quality care. By overseeing regional staffing, facility maintenance, and patient service standards, the Senior VP, Queen's Health System & Chief Operating Officer, Oahu (West) maintains operational excellence. This role involves coordinating with the broader executive team to align regional activities with the organization's mission. Susan Murray drives initiatives that improve access to care and enhance the patient experience within the western region. Through the management of regional operations, the Senior VP, Queen's Health System & Chief Operating Officer, Oahu (West) supports the overall health system. Ultimately, Murray ensures the effective provision of medical services to the local population.
Dawn Nakahashi - Coordinator To the Senior Vice President and Chief Operating Officer
Dawn Nakahashi, the Coordinator To the Senior Vice President and Chief Operating Officer at The Queen's Health Systems, manages the administrative support and scheduling for the executive leadership team. Nakahashi directs the organization of high-level meetings and ensures that the Senior Vice President and Chief Operating Officer remains focused on strategic priorities. By facilitating communication between departments and the executive office, the Coordinator To the Senior Vice President and Chief Operating Officer improves the efficiency of internal operations. This role involves tracking project timelines and ensuring that administrative tasks support the delivery of specialty health services. Dawn Nakahashi drives organizational productivity by maintaining clear lines of communication and managing complex executive workflows. Through the coordination of daily activities, the Coordinator To the Senior Vice President and Chief Operating Officer supports the mission. Ultimately, Nakahashi ensures the leadership team operates effectively to serve the community.
Ryan Freitas - Chief Technology Officer
Ryan Freitas, the Chief Technology Officer at The Queen's Health Systems, architects the digital infrastructure supporting modern clinical operations. Freitas directs the implementation of advanced health technologies to enhance patient data accessibility and diagnostic precision across all facilities. By integrating cutting-edge software solutions, the Chief Technology Officer streamlines administrative workflows and improves the efficiency of specialty care delivery. This leadership role involves collaborating with clinical teams to ensure technology adoption aligns with patient safety standards. Ryan Freitas drives digital transformation initiatives that modernize the healthcare experience for the Hawaiian community. Through the oversight of technical systems and cybersecurity protocols, the Chief Technology Officer safeguards sensitive medical information. Ultimately, Freitas optimizes the technological landscape to support the organization's commitment to providing superior preventive and specialty health services.
Sanjay Praywell - Chief Information Officer
Sanjay Praywell, the Chief Information Officer at The Queen's Health Systems, manages the enterprise-wide data architecture and information governance frameworks. Praywell directs the flow of critical health information to ensure clinicians possess accurate, real-time data for patient treatment decisions. By overseeing the integration of electronic health records and data analytics platforms, the Chief Information Officer improves the quality of care across the nonprofit network. This role involves coordinating with IT and clinical leadership to maintain robust data integrity and system interoperability. Sanjay Praywell drives strategic initiatives that leverage data insights to enhance operational performance and patient outcomes. Through the management of complex information systems, the Chief Information Officer supports the organization's mission of delivering comprehensive medical services. Ultimately, Praywell ensures the reliability and security of the digital environment essential for modern healthcare delivery.
Tanya Suapaia - Chief of Staff
Tanya Suapaia, the Chief of Staff at The Queen's Health Systems, facilitates executive communication and streamlines the decision-making processes for the leadership team. Suapaia directs the coordination of strategic projects, ensuring that departmental goals remain aligned with the broader mission of the nonprofit organization. By managing the flow of information between the C-suite and various operational units, the Chief of Staff enhances organizational agility and responsiveness. This role involves overseeing high-priority initiatives that impact the delivery of preventive and specialty health services. Tanya Suapaia drives cross-functional collaboration to resolve complex operational challenges and improve internal efficiency. Through the management of executive workflows, the Chief of Staff supports the effective execution of corporate strategy. Ultimately, Suapaia ensures that leadership efforts remain focused on the core objective of providing exceptional healthcare to the community.
Karen Ng - Research Nurse Chief Technology Officer
Karen Ng, the Research Nurse Chief Technology Officer at The Queen's Health Systems, bridges the gap between clinical nursing practice and technological innovation. Ng directs the integration of evidence-based research into the digital tools used by nursing staff to improve patient care outcomes. By evaluating new health technologies from a clinical perspective, the Research Nurse Chief Technology Officer ensures that digital solutions enhance rather than hinder the delivery of specialty services. This role involves collaborating with IT teams to customize software for nursing workflows and patient monitoring. Karen Ng drives the adoption of innovative care models that leverage data to improve preventive health interventions. Through the oversight of clinical technology projects, the Research Nurse Chief Technology Officer supports the organization's commitment to excellence. Ultimately, Ng improves the quality of nursing care through the strategic application of advanced technology.
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Frequently Asked Questions Regarding The Queen's Health Systems Top Executives and Leadership Team
