The Queen's Health Systems Executive and Leadership Team

September, 2026

Leadership Overview

The Queen's Health Systems has 10 executives leading key functions including strategy, financial oversight, operational management, and clinical technology.

Committed to delivering high-quality care across the Pacific region, The Queen's Health Systems advances community health through a robust network of preventive and specialty medical services.

Leadership Roles at The Queen's Health Systems

  • Chief Executive Officer - Jason Chang
  • Chief Financial Officer - Kanoe Margol
  • Executive Vice President & Chief Financial Officer, The Queens Health System - Timothy Panks
  • Chief Operating Officer, The Queen's Medical Center - West O'ahu and The Queen's Medical Center - Wahiawā and Senior Vice President, The Queen's Health Systems - Robin Kalohelani
  • Executive Vice President & Chief Operating Officer, The Queen's Health Systems - Darlena Chadwick
  • Office of the Executive Vice President and Chief Operating Officer - Reiko Yasutomi
  • Chief of Staff - Tanya Suapaia
  • Chief Technology Officer - Ryan Freitas
  • Medical Director & Chief of Staff - James Pierce
  • Research Nurse Chief Technology Officer - Karen Ng
  • Jason Chang - Chief Executive Officer

    Jason Chang, the Chief Executive Officer at The Queen's Health Systems, directs the overarching strategic vision for this nonprofit health care organization. By aligning clinical excellence with long-term financial sustainability, the Chief Executive Officer ensures the delivery of comprehensive preventive and specialty services across Hawaii. Jason Chang manages high-level relationships with the Board of Directors to drive organizational growth and mission fulfillment. This leadership role involves navigating complex regulatory environments while maintaining the highest standards of patient care. Through the implementation of innovative health care models, the Chief Executive Officer optimizes resource allocation to support the diverse needs of the community. By fostering a culture of continuous improvement, Chang strengthens the market position of the organization. Ultimately, the Chief Executive Officer secures the future of the health system by prioritizing patient outcomes and operational efficiency in every strategic decision.

    Kanoe Margol - Chief Financial Officer

    Kanoe Margol, the Chief Financial Officer at The Queen's Health Systems, manages the fiscal health and capital allocation strategies for the entire nonprofit network. Overseeing complex budgetary processes, the Chief Financial Officer ensures that financial resources directly support the expansion of specialty health care services. Kanoe Margol collaborates with executive leadership to evaluate investment opportunities in medical infrastructure and technology. This role requires rigorous oversight of revenue cycles and cost-containment initiatives to maintain organizational stability. By analyzing market trends and economic indicators, the Chief Financial Officer mitigates financial risks while maximizing the impact of available funding. Through precise financial reporting and transparent communication with stakeholders, Margol maintains the integrity of the fiscal operations. Ultimately, the Chief Financial Officer drives the financial performance necessary to sustain the mission of providing high-quality medical care to the people of Hawaii.

    Timothy Panks - Executive Vice President & Chief Financial Officer, The Queens Health System

    Timothy Panks, the Executive Vice President & Chief Financial Officer, The Queens Health System at The Queen's Health Systems, directs the long-term financial planning and capital strategy for the organization. Overseeing the financial health of the entire system, the Executive Vice President & Chief Financial Officer, The Queens Health System ensures that resources are allocated to support the expansion of specialty care services. Timothy Panks manages relationships with financial institutions and regulatory bodies to maintain the fiscal viability of the nonprofit. This role involves rigorous analysis of operational costs and revenue streams to optimize performance. By developing comprehensive financial models, the Executive Vice President & Chief Financial Officer, The Queens Health System supports the strategic growth of the health system. Through disciplined fiscal management, Panks ensures that the organization remains capable of fulfilling its mission. Ultimately, the Executive Vice President & Chief Financial Officer, The Queens Health System secures the financial foundation required for sustainable health care delivery.
    Timothy Panks

    Robin Kalohelani - Chief Operating Officer, The Queen's Medical Center - West O'ahu and The Queen's Medical Center - Wahiawā and Senior Vice President, The Queen's Health Systems

    Robin Kalohelani, the Chief Operating Officer, The Queen's Medical Center - West O'ahu and The Queen's Medical Center - Wahiawā and Senior Vice President, The Queen's Health Systems at The Queen's Health Systems, manages the daily clinical and administrative operations at key regional facilities. Overseeing the delivery of specialty health care services, the Chief Operating Officer, The Queen's Medical Center - West O'ahu and The Queen's Medical Center - Wahiawā and Senior Vice President, The Queen's Health Systems ensures that patient care standards remain high across these locations. Robin Kalohelani coordinates with medical directors to optimize staffing and resource utilization. This role involves driving operational improvements that enhance the patient experience and clinical outcomes. By focusing on regional service delivery, the Chief Operating Officer, The Queen's Medical Center - West O'ahu and The Queen's Medical Center - Wahiawā and Senior Vice President, The Queen's Health Systems supports the broader mission of the organization. Through effective leadership, Kalohelani maintains operational excellence. Ultimately, the Chief Operating Officer, The Queen's Medical Center - West O'ahu and The Queen's Medical Center - Wahiawā and Senior Vice President, The Queen's Health Systems ensures that these facilities provide essential care to the local community.

    Darlena Chadwick - Executive Vice President & Chief Operating Officer, The Queen's Health Systems

    Darlena Chadwick, the Executive Vice President & Chief Operating Officer, The Queen's Health Systems at The Queen's Health Systems, directs the operational strategy for the entire nonprofit network. Overseeing the integration of clinical and administrative functions, the Executive Vice President & Chief Operating Officer, The Queen's Health Systems ensures that all facilities operate with maximum efficiency. Darlena Chadwick manages large-scale initiatives to improve service delivery and patient access to specialty care. This role involves coordinating with other C-suite leaders to align operational goals with the overall mission of the organization. By optimizing supply chain logistics and facility management, the Executive Vice President & Chief Operating Officer, The Queen's Health Systems enhances the quality of care provided. Through strategic oversight, Chadwick drives organizational growth and performance. Ultimately, the Executive Vice President & Chief Operating Officer, The Queen's Health Systems ensures that the health system remains a leader in providing high-quality medical services.

    Reiko Yasutomi - Office of the Executive Vice President and Chief Operating Officer

    Reiko Yasutomi, the Office of the Executive Vice President and Chief Operating Officer at The Queen's Health Systems, manages the administrative support and strategic coordination for the executive operations team. By facilitating the flow of information between the executive office and department heads, the Office of the Executive Vice President and Chief Operating Officer ensures that operational objectives are met. Reiko Yasutomi oversees the implementation of administrative policies that support the delivery of specialty health care services. This role involves managing complex projects that require cross-departmental collaboration. Through the effective organization of executive workflows, the Office of the Executive Vice President and Chief Operating Officer enhances the productivity of the leadership team. By maintaining clear communication channels, Yasutomi supports the strategic mission of the organization. Ultimately, the Office of the Executive Vice President and Chief Operating Officer ensures that the executive office functions efficiently to support the broader goals of the health system.

    Tanya Suapaia - Chief of Staff

    Tanya Suapaia, the Chief of Staff at The Queen's Health Systems, coordinates executive operations and facilitates communication across all clinical and administrative departments. By streamlining internal workflows, the Chief of Staff ensures that the leadership team remains focused on the core mission of providing preventive and specialty health care. Tanya Suapaia manages high-priority projects and serves as a primary liaison between the executive office and the broader organization. This role involves synthesizing complex information to support informed decision-making at the highest levels of the health system. Through the effective management of executive schedules and strategic initiatives, the Chief of Staff enhances organizational agility. By fostering collaboration among diverse departments, Suapaia drives operational cohesion. Ultimately, the Chief of Staff optimizes the efficiency of the executive team, ensuring that every administrative action aligns with the long-term goals of the health system.

    Ryan Freitas - Chief Technology Officer

    Ryan Freitas, the Chief Technology Officer at The Queen's Health Systems, architects the digital infrastructure required to support modern medical services. Overseeing the integration of advanced health information systems, the Chief Technology Officer ensures that clinical data remains secure and accessible for patient care. Ryan Freitas leads the development of technological solutions that improve diagnostic accuracy and operational efficiency across the network. This role involves collaborating with medical staff to implement digital tools that enhance the patient experience. By evaluating emerging health technologies, the Chief Technology Officer drives innovation in service delivery. Through the management of cybersecurity protocols and data analytics platforms, Freitas protects the integrity of the health system. Ultimately, the Chief Technology Officer enables the organization to leverage data-driven insights, ensuring that technological advancements directly translate into superior health outcomes for the community.

    James Pierce - Medical Director & Chief of Staff

    James Pierce, the Medical Director & Chief of Staff at The Queen's Health Systems, oversees the clinical standards and professional conduct of the medical staff. By directing peer review processes and quality assurance initiatives, the Medical Director & Chief of Staff ensures that all specialty services meet rigorous safety benchmarks. James Pierce facilitates communication between the medical staff and the executive leadership to align clinical practices with organizational goals. This role involves managing credentialing and professional development for physicians across the network. Through the implementation of evidence-based medicine, the Medical Director & Chief of Staff improves patient outcomes. By fostering a collaborative environment among clinicians, Pierce drives excellence in medical care. Ultimately, the Medical Director & Chief of Staff maintains the high clinical reputation of the health system, ensuring that every patient receives expert, compassionate treatment.

    Karen Ng - Research Nurse Chief Technology Officer

    Karen Ng, the Research Nurse Chief Technology Officer at The Queen's Health Systems, bridges the gap between clinical research and technological implementation. By overseeing the integration of research-based protocols into digital health platforms, the Research Nurse Chief Technology Officer ensures that the latest medical advancements are accessible to patients. Karen Ng manages the deployment of specialized software that supports clinical trials and data collection. This role involves collaborating with medical researchers to optimize the use of technology in patient care settings. Through the application of nursing expertise to technical challenges, the Research Nurse Chief Technology Officer improves the efficacy of health care delivery. By analyzing research data, Ng drives innovation in preventive services. Ultimately, the Research Nurse Chief Technology Officer enhances the research capabilities of the organization, ensuring that technological tools directly support the advancement of medical knowledge and patient health.

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    Frequently Asked Questions Regarding The Queen's Health Systems Top Executives and Leadership Team

    Who leads The Queen's Health Systems?
    The Queen's Health Systems is led by Jason Chang (Chief Executive Officer), along with executives such as Kanoe Margol (Chief Financial Officer) and Timothy Panks (Executive Vice President & Chief Financial Officer, The Queens Health System).
    Who is part of The Queen's Health Systems’s executive team?
    The executive team of The Queen's Health Systems includes leaders such as Jason Chang (Chief Executive Officer), Kanoe Margol (Chief Financial Officer), Timothy Panks (Executive Vice President & Chief Financial Officer, The Queens Health System) and other senior executives.
    How many executives does The Queen's Health Systems have?
    The Queen's Health Systems has 10 executives leading key business areas.
    What roles are included in The Queen's Health Systems’s leadership team?
    The leadership team of The Queen's Health Systems includes roles such as Chief Executive Officer, Chief Financial Officer, Executive Vice President & Chief Financial Officer, The Queens Health System, Chief Operating Officer, The Queen's Medical Center - West O'ahu and The Queen's Medical Center - Wahiawā and Senior Vice President, The Queen's Health Systems, Executive Vice President & Chief Operating Officer, The Queen's Health Systems.