Leadership Overview
Hendrick Medical Center has 7 executives leading key functions including strategy, clinical operations, financial management, and administrative oversight.
Committed to excellence in patient care, Hendrick Medical Center delivers comprehensive healthcare services through a network of specialized facilities, ensuring high-quality medical outcomes for the communities served across the region.
Committed to excellence in patient care, Hendrick Medical Center delivers comprehensive healthcare services through a network of specialized facilities, ensuring high-quality medical outcomes for the communities served across the region.
Leadership Roles at Hendrick Medical Center
Michael Waters - Chief Executive Officer
Michael Waters, the Chief Executive Officer at Hendrick Medical Center, directs the overarching strategic vision for the entire healthcare system. Waters architects long-term growth initiatives while ensuring the medical center, women's center, rehabilitation hospital, and cancer center maintain clinical excellence. By aligning departmental goals with the mission of providing superior patient care, the Chief Executive Officer fosters a culture of innovation and operational efficiency. Michael Waters manages high-level relationships with the Board and external stakeholders to secure the financial and reputational health of the organization. Through rigorous oversight of system-wide performance metrics, the Chief Executive Officer drives continuous improvement across all service lines. This leadership role requires constant adaptation to the evolving healthcare landscape in Texas, ensuring the institution remains a cornerstone of regional health. Ultimately, Waters secures the future stability and expansion of the entire medical network.
Kirk Canada - System Vice President, Chief Operating Officer & Interim President & Chief Executive Officer
Kirk Canada, the System Vice President, Chief Operating Officer & Interim President & Chief Executive Officer at Hendrick Medical Center, executes daily operational strategies across the multi-facility network. Canada oversees the integration of clinical workflows between the rehabilitation hospital and the cancer center to maximize resource utilization. By streamlining administrative processes, the System Vice President, Chief Operating Officer & Interim President & Chief Executive Officer ensures that patient care delivery remains efficient and cost-effective. Kirk Canada coordinates with department heads to implement new medical technologies that enhance diagnostic capabilities. This role involves managing complex logistical challenges to maintain high standards of service delivery throughout the regional footprint. Through proactive problem-solving and resource allocation, the System Vice President, Chief Operating Officer & Interim President & Chief Executive Officer stabilizes internal operations. Canada drives the operational success necessary to support the broader mission of the medical center.
Erich Wallschlaeger - Chief Financial Officer (Brownwood)
Erich Wallschlaeger, the Chief Financial Officer (Brownwood) at Hendrick Medical Center, directs the fiscal strategy and financial reporting for the Brownwood market operations. Wallschlaeger architects robust budgeting processes to ensure the long-term sustainability of local clinical services. By analyzing revenue cycles and cost structures, the Chief Financial Officer (Brownwood) identifies opportunities for financial optimization and capital investment. Erich Wallschlaeger manages the financial health of the facility by balancing operational expenses with the need for high-quality medical equipment and staffing. This role involves providing critical financial insights to the executive team to support strategic decision-making. Through diligent oversight of fiscal compliance and resource management, the Chief Financial Officer (Brownwood) secures the economic viability of the local market. Wallschlaeger drives financial performance by implementing rigorous internal controls. This leadership role ensures that the Brownwood location remains a fiscally responsible contributor to the broader medical center network.
Jory Lee - Chief Operating Officer
Jory Lee, the Chief Operating Officer at Hendrick Medical Center, manages the internal infrastructure and daily service delivery protocols. Lee focuses on optimizing the operational capacity of the women's center and general medical facilities to ensure seamless patient throughput. By refining staffing models and supply chain logistics, the Chief Operating Officer improves the overall efficiency of clinical departments. Jory Lee collaborates with medical staff to implement evidence-based practices that elevate the quality of care. This leadership position requires constant monitoring of operational data to identify bottlenecks and implement corrective actions. Through the application of lean management principles, the Chief Operating Officer enhances the productivity of the entire medical center. Lee drives the operational excellence required to maintain the reputation of the institution. By fostering interdepartmental cooperation, the Chief Operating Officer ensures that all clinical units function as a cohesive, high-performing system.
Susan Wade - Vice President, Market (Abilene) & Chief Operating Officer
Susan Wade, the Vice President, Market (Abilene) & Chief Operating Officer at Hendrick Medical Center, oversees the strategic execution of healthcare services within the Abilene market. Wade architects operational plans that align with the specific needs of the local patient population. By managing the daily functions of the medical center and associated clinics, the Vice President, Market (Abilene) & Chief Operating Officer ensures high standards of care delivery. Susan Wade coordinates with clinical leaders to expand service offerings and improve patient access to specialized treatments. This role involves navigating the complexities of the local healthcare market to maintain a competitive advantage. Through effective leadership of operational teams, the Vice President, Market (Abilene) & Chief Operating Officer drives growth and service quality. Wade manages the allocation of resources to support the mission of the medical center. By focusing on patient-centered outcomes, the Vice President, Market (Abilene) & Chief Operating Officer strengthens the regional presence of the organization.
Krista Baty - Chief Administrative Officer
Krista Baty, the Chief Administrative Officer at Hendrick Medical Center, directs the administrative functions that support the clinical mission. Baty architects policies and procedures that govern human resources, facility management, and organizational compliance. By streamlining administrative workflows, the Chief Administrative Officer ensures that medical staff can focus entirely on patient care. Krista Baty manages the integration of support services across the rehabilitation hospital and cancer center to create a unified operational environment. This role involves overseeing the implementation of administrative software and systems that improve organizational transparency. Through proactive management of internal processes, the Chief Administrative Officer drives efficiency and reduces operational friction. Baty collaborates with other executives to align administrative goals with the strategic objectives of the medical center. By maintaining high standards of organizational governance, the Chief Administrative Officer secures the operational integrity of the entire healthcare system.
Ronald Holder - Chief Administrative Officer, Hendrick Clinic & Hendrick Anesthesia Network
Ronald Holder, the Chief Administrative Officer, Hendrick Clinic & Hendrick Anesthesia Network at Hendrick Medical Center, manages the administrative operations for the clinic and anesthesia service lines. Holder architects specialized workflows that support the unique requirements of outpatient care and surgical support. By optimizing the scheduling and billing processes for the Hendrick Clinic, the Chief Administrative Officer, Hendrick Clinic & Hendrick Anesthesia Network improves the patient experience. Ronald Holder oversees the coordination between anesthesia providers and surgical teams to ensure seamless operating room performance. This role involves managing the administrative staff and ensuring compliance with healthcare regulations. Through the implementation of efficient management practices, the Chief Administrative Officer, Hendrick Clinic & Hendrick Anesthesia Network drives the productivity of these critical service areas. Holder supports the broader mission of the medical center by ensuring that clinic and anesthesia operations remain highly effective. By focusing on operational precision, the Chief Administrative Officer, Hendrick Clinic & Hendrick Anesthesia Network enhances overall system performance.
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Frequently Asked Questions Regarding Hendrick Medical Center Top Executives and Leadership Team
