Hendrick Medical Center Executive and Leadership Team

Michael Waters, the Chief Executive Officer at Hendrick Medical Center, directs the overarching strategic vision for the entire healthcare system. Waters architects long-term growth initiatives while ensuring the medical center, women's center, and rehabilitation hospital maintain rigorous standards of clinical excellence. By aligning departmental goals with the mission of providing superior patient care, the Chief Executive Officer fosters a culture of innovation and operational efficiency. Michael Waters engages with the Board to secure the financial health and future expansion of the organization. Through constant evaluation of market trends and healthcare delivery models, the Chief Executive Officer optimizes resource allocation across all facilities. This leadership role demands a focus on sustainable development and community health impact. Ultimately, Waters drives the strategic trajectory of the organization, ensuring that every clinical service meets the evolving needs of the population while maintaining the reputation of the institution as a premier provider.

Kirk Canada, the System Vice President, Chief Operating Officer & Interim President & Chief Executive Officer at Hendrick Medical Center, manages the daily operational flow of the entire health system. Canada executes complex logistical strategies to ensure the cancer center and rehabilitation hospital function at peak capacity. Overseeing the integration of clinical services, the System Vice President, Chief Operating Officer & Interim President & Chief Executive Officer maintains seamless communication between medical departments and administrative units. Kirk Canada drives efficiency by streamlining patient intake processes and optimizing facility utilization. This leadership role involves balancing immediate operational demands with the broader strategic objectives of the organization. By monitoring performance metrics and quality indicators, the System Vice President, Chief Operating Officer & Interim President & Chief Executive Officer ensures that all clinical outcomes align with the high standards expected by the community. Canada secures operational stability through rigorous oversight of system-wide resources and personnel management.

Charles Graham, the Chief Financial Officer at Hendrick Medical Center, manages the fiscal health and capital allocation strategies for the entire organization. Graham architects robust financial models to support the expansion of the cancer center and the rehabilitation hospital. By overseeing revenue cycle management and budgeting processes, the Chief Financial Officer ensures that the institution maintains the necessary liquidity to invest in cutting-edge medical equipment. Charles Graham engages with the executive team to align financial planning with the long-term mission of the medical center. This leadership role involves rigorous analysis of market conditions and regulatory requirements to mitigate financial risk. Through the implementation of transparent reporting and fiscal discipline, the Chief Financial Officer secures the economic foundation of the organization. Graham drives financial sustainability by optimizing billing operations and managing vendor relationships, ultimately ensuring that the medical center remains a stable and reliable provider of healthcare services.

Erich Wallschlaeger, the Chief Financial Officer (Brownwood) at Hendrick Medical Center, manages the financial operations and budgetary oversight for the Brownwood location. Wallschlaeger architects localized financial strategies that support the specific service requirements of the Brownwood facility. By monitoring revenue streams and operational costs, the Chief Financial Officer (Brownwood) ensures that the site remains fiscally responsible while delivering high-quality care. Erich Wallschlaeger collaborates with the broader system finance team to ensure alignment with the overall financial goals of the organization. This leadership role involves managing local capital investments and ensuring compliance with financial regulations. Through the application of precise fiscal analysis, the Chief Financial Officer (Brownwood) identifies opportunities for operational savings and resource optimization. Wallschlaeger drives the financial health of the Brownwood site by maintaining rigorous oversight of all expenditures and revenue-generating activities, ensuring that the facility continues to serve the community effectively.

Jory Lee, the Chief Operating Officer at Hendrick Medical Center, focuses on the internal scaling and infrastructure development of the medical center facilities. Lee directs the implementation of advanced medical technologies to enhance patient care delivery across the rehabilitation hospital and cancer center. By optimizing internal workflows, the Chief Operating Officer ensures that clinical staff possess the necessary tools to provide efficient and effective treatment. Jory Lee collaborates with department heads to refine operational protocols and improve patient throughput. This leadership role involves managing the physical assets and operational systems that support the daily functions of the organization. Through the application of data-driven management techniques, the Chief Operating Officer identifies opportunities for process improvement and cost reduction. Lee drives the operational success of the medical center by fostering a collaborative environment where clinical and administrative teams work in unison to achieve superior patient outcomes.

Susan Wade, the Vice President, Market (Abilene) & Chief Operating Officer at Hendrick Medical Center, oversees the regional operational footprint within the Abilene market. Wade directs the coordination of services between the medical center and the women's center to ensure consistent patient experiences. By managing local market dynamics, the Vice President, Market (Abilene) & Chief Operating Officer aligns facility operations with the specific health needs of the local population. Susan Wade executes strategies to enhance community engagement and strengthen the market position of the organization. This leadership role involves supervising daily operations and ensuring that all clinical departments adhere to the established quality standards. Through the effective management of regional resources, the Vice President, Market (Abilene) & Chief Operating Officer drives operational excellence and service accessibility. Wade ensures that the medical center remains the primary choice for healthcare in the region by maintaining high levels of patient satisfaction and operational efficiency.

Krista Baty, the Chief Administrative Officer at Hendrick Medical Center, directs the administrative functions and organizational support systems that enable clinical success. Baty architects policies that streamline human resources, facility management, and internal communications across the medical center. By overseeing the administrative infrastructure, the Chief Administrative Officer ensures that all departments operate in compliance with healthcare regulations and internal standards. Krista Baty collaborates with the C-suite to implement organizational changes that improve staff productivity and patient service delivery. This leadership role involves managing the complex administrative requirements of a multi-facility healthcare system. Through the development of efficient administrative processes, the Chief Administrative Officer supports the clinical teams in their mission to provide exceptional care. Baty drives organizational effectiveness by fostering a culture of accountability and operational clarity, ensuring that the administrative backbone of the medical center remains robust and responsive to the needs of the entire organization.

Ronald Holder, the Chief Administrative Officer, Hendrick Clinic & Hendrick Anesthesia Network at Hendrick Medical Center, manages the administrative operations for the clinic and anesthesia network. Holder directs the integration of clinical support services to ensure that both the clinic and the anesthesia network function with maximum efficiency. By overseeing the administrative workflows of these specialized units, the Chief Administrative Officer, Hendrick Clinic & Hendrick Anesthesia Network ensures that medical staff can focus entirely on patient care. Ronald Holder architects strategies to improve the coordination between the clinic and the broader medical center. This leadership role involves managing personnel, scheduling, and operational logistics for these critical service areas. Through the implementation of standardized administrative procedures, the Chief Administrative Officer, Hendrick Clinic & Hendrick Anesthesia Network drives performance improvements and enhances the quality of service. Holder ensures that the clinic and anesthesia network remain integral and high-performing components of the healthcare system.