Chartis Executive and Leadership Team

Ken Graboys, the Chief Executive Officer at Chartis, directs the overarching strategic vision for the firm. This leadership role involves guiding the organization through complex healthcare industry shifts, ensuring that consulting services remain aligned with the evolving needs of hospitals and insurance providers. By fostering deep industry expertise, Graboys drives the firm toward sustainable growth and improved patient outcomes. The Chief Executive Officer maintains high-level relationships with key stakeholders across the North American healthcare market, ensuring that the firm delivers impactful advisory solutions. Through rigorous oversight of corporate initiatives, Ken Graboys ensures that the organization maintains a competitive edge in the consulting sector. This executive leadership focuses on long-term value creation, balancing financial sustainability with the mission of enhancing healthcare delivery models. Ultimately, the Chief Executive Officer shapes the culture and operational direction of the entire firm.

Sean McMillen, the Chief Financial Officer at Chartis, oversees the financial health and fiscal planning of the organization. This role involves managing capital allocation, budgeting, and financial reporting to support the firm's expansion into new healthcare advisory markets. By analyzing financial performance, McMillen provides the necessary insights to guide investment in technology and human capital. The Chief Financial Officer works closely with the executive team to ensure that financial strategies support the long-term goals of the firm, particularly regarding digital transformation and operational improvement services. Sean McMillen maintains rigorous oversight of fiscal compliance and risk management, ensuring that the organization remains stable while navigating the volatile healthcare landscape. Through strategic financial planning, the Chief Financial Officer enables the firm to invest in deep industry expertise, ultimately supporting clients in achieving better financial sustainability and improved patient outcomes across the entire healthcare ecosystem.

Shannon Brownell, the Chief Operating Officer at Chartis, manages the internal infrastructure and daily business operations of the firm. This role focuses on scaling internal processes to support the delivery of strategic, operational, and technology consulting services. By optimizing resource allocation, Brownell ensures that project teams possess the necessary tools to address client challenges in digital transformation and clinical performance. The Chief Operating Officer coordinates across various business units to maintain operational efficiency, allowing the firm to respond rapidly to market demands. Shannon Brownell monitors performance metrics to ensure that service delivery meets the high standards expected by healthcare institutions. Through the implementation of robust operational frameworks, the Chief Operating Officer supports the firm in achieving its mission of improving healthcare delivery. This leadership position requires constant alignment with the broader corporate strategy to ensure that internal capabilities match the complex needs of the healthcare sector.

Thomas Marcus, the Co-founder & Chief Operating Officer at Chartis, directs the development of specialized service lines and internal business processes. This role focuses on the integration of new consulting capabilities, specifically regarding technology implementation and clinical performance optimization. By leveraging deep industry knowledge, Marcus ensures that the firm remains at the forefront of healthcare innovation. The Co-founder & Chief Operating Officer manages the execution of complex advisory projects, ensuring that client outcomes align with the firm's mission of improving healthcare delivery. Thomas Marcus collaborates with other leaders to refine the firm's operational model, facilitating growth across diverse healthcare segments. This leadership position involves identifying emerging industry trends and translating those insights into actionable consulting frameworks. Through the continuous refinement of service delivery, the Co-founder & Chief Operating Officer ensures that the firm provides high-value solutions to hospitals, health systems, and technology companies facing structural changes.

Gregory Maddrey, the President at Chartis, leads the execution of the firm's market strategy and client service delivery. This role involves overseeing the firm's engagement with large-scale health systems and insurance providers, ensuring that advisory services address critical needs in financial sustainability and care delivery models. By driving the firm's growth initiatives, Maddrey ensures that the organization expands its footprint across the healthcare ecosystem. The President collaborates with the executive team to refine the firm's consulting approach, focusing on delivering measurable improvements in patient outcomes and operational performance. Gregory Maddrey manages the firm's regional market presence, ensuring that consulting teams provide tailored solutions to complex industry challenges. Through this leadership position, the President maintains the firm's commitment to deep industry expertise, ensuring that all client engagements reflect the latest advancements in healthcare technology and strategy. This role is central to the firm's mission of transforming healthcare delivery.

Shane Mccaffrey, the President & Database Administrator at Chartis, oversees the firm's data infrastructure and the strategic application of information technology in healthcare consulting. This role involves managing the integrity and security of large-scale datasets that support the firm's advisory services, particularly in clinical performance and digital transformation. By architecting robust database solutions, Mccaffrey ensures that consulting teams have access to actionable insights that drive operational improvement for clients. The President & Database Administrator leads the firm's efforts in leveraging data analytics to solve complex industry challenges, such as regulatory compliance and care delivery optimization. Shane Mccaffrey collaborates with other leaders to integrate technology implementation into the firm's broader consulting portfolio. Through this leadership position, the President & Database Administrator ensures that the firm maintains a competitive advantage by utilizing advanced data management practices to support hospitals and health systems in achieving superior patient outcomes.

Erinn McKain, the Partner and Vice President, Chief of Staff at Chartis, coordinates the strategic initiatives and communication flow between the executive leadership and the broader organization. This role involves managing high-priority projects that span across the firm's consulting portfolio, including digital transformation and operational improvement. By facilitating alignment among senior partners, McKain ensures that the firm's mission remains central to all client engagements. The Partner and Vice President, Chief of Staff oversees the execution of corporate goals, ensuring that internal teams remain focused on delivering high-quality advisory services to healthcare stakeholders. Erinn McKain acts as a primary liaison for critical business functions, streamlining decision-making processes to enhance organizational agility. Through this leadership role, the Partner and Vice President, Chief of Staff supports the firm in navigating complex industry challenges, ensuring that the organization maintains its reputation for deep expertise and impactful results within the healthcare sector.

Isaac Flerctsher, the Rev at Chartis, manages the revenue cycle optimization and financial performance advisory services for the firm. This role focuses on helping healthcare organizations improve their financial health through enhanced billing processes, revenue integrity, and cost management strategies. By analyzing financial data, Flerctsher identifies opportunities for operational improvement, ensuring that clients achieve greater sustainability in a challenging economic environment. The Rev works closely with hospital leadership to implement technology-driven solutions that streamline revenue operations and reduce administrative burdens. Isaac Flerctsher ensures that the firm's advisory services remain aligned with the latest regulatory changes, providing clients with the tools necessary to navigate complex financial landscapes. Through this leadership role, the Rev supports the firm's mission of improving healthcare delivery by ensuring that institutions have the financial resources to invest in patient care and digital transformation initiatives across the entire healthcare ecosystem.