Leadership Overview
TELUS Digital has 10 executives leading key functions including strategy, operations, financial oversight, and human capital management.
Committed to advancing digital transformation for global brands, TELUS Digital delivers next-generation customer experience solutions that drive business outcomes through intelligent automation and comprehensive consulting services.
Committed to advancing digital transformation for global brands, TELUS Digital delivers next-generation customer experience solutions that drive business outcomes through intelligent automation and comprehensive consulting services.
Leadership Roles at TELUS Digital
Campbell Hyers - Chief Executive Officer
Campbell Hyers, the Chief Executive Officer at TELUS Digital, directs the overarching strategic vision for digital innovation and client-focused transformation. By aligning internal design capabilities with the evolving needs of global brands, Hyers ensures the delivery of high-impact digital solutions. This leadership role involves fostering partnerships across high-growth verticals such as fintech and healthcare to expand market reach. Overseeing the integration of consulting and design services, the Chief Executive Officer maintains a focus on enhancing customer experience through advanced technology. Campbell Hyers drives the company toward sustainable growth by prioritizing intelligent automation and data-driven strategies. Through constant collaboration with the executive team, Hyers secures the competitive positioning of the organization within the global digital services landscape. This executive leadership remains dedicated to scaling operations while maintaining the quality of service that defines the brand's reputation in the international market.
Hubert Choi - Chairman and Group Chief Executive Officer
Hubert Choi, the Chairman and Group Chief Executive Officer at TELUS Digital, governs the long-term strategic direction and corporate governance framework. By providing oversight to the board and executive leadership, Choi ensures alignment with the mission of delivering next-generation digital solutions. This role involves managing the broader organizational structure to support complex digital transformation journeys for disruptive brands. Hubert Choi drives the expansion of omnichannel CX solutions, including trust and safety initiatives, across diverse global markets. By focusing on the intersection of technology and business outcomes, the Chairman and Group Chief Executive Officer facilitates the adoption of intelligent automation across all client engagements. Choi maintains a rigorous focus on operational excellence and market leadership, ensuring the company remains at the forefront of the digital consulting industry. This leadership position requires constant evaluation of market trends to sustain long-term value creation for stakeholders.
Jason Macdonnell - Acting Chief Executive Officer & Chief Operating Officer, Telus Digital & President, Telus Digital Customer Experience
Jason Macdonnell, the Acting Chief Executive Officer & Chief Operating Officer, Telus Digital & President, Telus Digital Customer Experience at TELUS Digital, manages the day-to-day operational execution and customer experience delivery. By overseeing the full lifecycle of digital transformation projects, Macdonnell ensures that service delivery meets the high standards required by global clients. This role involves coordinating cross-functional teams to implement omnichannel CX solutions and content moderation strategies. Jason Macdonnell drives operational efficiency by optimizing internal processes and integrating intelligent automation into client workflows. As the President of Customer Experience, Macdonnell focuses on scaling service capabilities across the Americas and beyond to support rapid business growth. Through direct engagement with operational leads, the Acting Chief Executive Officer & Chief Operating Officer, Telus Digital & President, Telus Digital Customer Experience maintains a seamless alignment between technical consulting and managed service delivery, ultimately securing superior business outcomes for partners.

Vijay Chikkava - Advisor and Chief Financial Officer
Vijay Chikkava, the Advisor and Chief Financial Officer at TELUS Digital, directs the financial strategy and fiscal health of the organization. By overseeing capital allocation, budgeting, and financial reporting, Chikkava ensures the company possesses the resources necessary to invest in next-generation digital technologies. This role involves providing strategic guidance to the board regarding investment opportunities in data annotation and intelligent automation. Vijay Chikkava drives financial performance by monitoring the profitability of various service lines, including consulting and managed solutions. By analyzing market trends in the fintech and healthcare sectors, the Advisor and Chief Financial Officer supports the company's expansion efforts and long-term growth trajectory. Chikkava maintains a focus on risk management and financial transparency, ensuring that all operations adhere to global standards. This leadership role involves close collaboration with other executives to align financial goals with the broader mission of delivering superior customer experiences.
Manuel Lemus - Regional Chief Financial Officer, Telus Digital (Americas)
Manuel Lemus, the Regional Chief Financial Officer, Telus Digital (Americas) at TELUS Digital, manages the financial operations and fiscal planning for the Americas region. By overseeing regional revenue streams and cost structures, Lemus ensures that local operations contribute effectively to the company's global financial objectives. This role involves analyzing regional market dynamics to support the growth of digital transformation services across North and South America. Manuel Lemus drives financial efficiency by implementing localized budgeting strategies and optimizing resource allocation for customer experience projects. As the Regional Chief Financial Officer, Telus Digital (Americas), Lemus collaborates with regional leadership to identify investment opportunities in emerging tech verticals. By maintaining rigorous financial controls, Lemus supports the scalability of regional operations and ensures that the company remains competitive in the fast-paced digital services market. This position requires a focus on regional performance metrics and the alignment of local financial activities with the overarching corporate strategy.
Ronnel Orial - Chief of Staff
Ronnel Orial, the Chief of Staff at TELUS Digital, coordinates strategic initiatives and facilitates communication across the executive leadership team. By managing the flow of information and prioritizing key projects, Orial ensures that the organization remains focused on its core mission of digital transformation. This role involves bridging the gap between high-level strategy and operational implementation to drive efficiency. Ronnel Orial supports the executive office by overseeing cross-departmental collaboration and ensuring that resources align with the company's growth objectives. By streamlining decision-making processes, the Chief of Staff enables the leadership team to respond quickly to market shifts in the tech and communications sectors. Orial maintains a focus on organizational health and strategic alignment, ensuring that all business units work toward common goals. This position requires a deep understanding of the company's service portfolio and the ability to manage complex projects that span multiple global regions.
Debra Stefanoni - Chief People Officer
Debra Stefanoni, the Chief People Officer at TELUS Digital, directs the human capital strategy and organizational culture initiatives. By overseeing talent acquisition, employee development, and performance management, Stefanoni ensures the company attracts and retains the expertise required to deliver complex digital solutions. This role involves fostering an environment of innovation and collaboration that supports the company's mission of enhancing customer experiences. Debra Stefanoni drives initiatives related to workforce planning and professional growth, ensuring that employees remain equipped with the skills necessary for next-generation digital technologies. As the Chief People Officer, Stefanoni collaborates with the executive team to align human resources policies with the company's growth objectives in the global market. By focusing on employee engagement and organizational health, Stefanoni supports the long-term success of the business. This leadership role involves managing a diverse, global workforce and ensuring that the company's values remain central to all operational activities.
Daryl Gomez - Team Captain
Daryl Gomez, the Team Captain at TELUS Digital, leads operational teams focused on delivering high-quality customer experience solutions. By overseeing the daily performance of service delivery units, Gomez ensures that client projects meet strict quality and efficiency standards. This role involves managing team workflows and implementing best practices for content moderation and managed solutions. Daryl Gomez drives team productivity by fostering a culture of continuous improvement and technical proficiency. As a Team Captain, Gomez coordinates with other operational leads to ensure that service delivery remains aligned with the company's broader digital transformation goals. By focusing on the development of team members and the optimization of operational processes, Gomez contributes to the overall success of the company's service portfolio. This position requires a hands-on approach to problem-solving and the ability to manage complex client requirements in a fast-paced, global environment.
Beverly Jereza - Team Captain
Beverly Jereza, the Team Captain at TELUS Digital, manages specialized teams dedicated to data annotation and intelligent automation projects. By overseeing the execution of complex data tasks, Jereza ensures that the company provides high-quality inputs for AI-driven digital solutions. This role involves coordinating team efforts to meet project timelines and accuracy requirements for global clients. Beverly Jereza drives operational excellence by implementing standardized procedures and training programs for team members. As a Team Captain, Jereza collaborates with project managers to ensure that data services align with the specific needs of clients in the tech and games industries. By focusing on the precision and scalability of data operations, Jereza supports the company's mission of enabling next-generation digital technologies. This leadership role involves maintaining high performance standards and fostering a collaborative environment that encourages innovation in data processing and intelligent automation workflows.
Kris Puentenegra - Team Captain
Kris Puentenegra, the Team Captain at TELUS Digital, directs operational teams focused on omnichannel CX solutions and trust and safety initiatives. By overseeing the implementation of managed solutions, Puentenegra ensures that client interactions remain secure and effective across all digital channels. This role involves managing team performance metrics and ensuring compliance with global safety standards. Kris Puentenegra drives operational efficiency by refining service delivery models and integrating new digital tools into daily workflows. As a Team Captain, Puentenegra collaborates with cross-functional teams to address the evolving needs of clients in the communications and media sectors. By focusing on the quality of customer interactions and the reliability of safety solutions, Puentenegra supports the company's reputation for excellence in digital service delivery. This position requires a strong commitment to operational consistency and the ability to lead teams through complex, high-volume service environments.
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