TELUS Digital Executive and Leadership Team

July, 2026

Leadership Overview

TELUS Digital has 10 executives leading key functions including strategy, operations, finance, people, and solutions.

Driven by continuous innovation, TELUS Digital is dedicated to designing, building, and delivering next-generation digital solutions that enhance customer experience for global and disruptive brands, enabling them to embrace digital technologies for better business outcomes.

Leadership Roles at TELUS Digital

  • Acting Chief Executive Officer & Chief Operating Officer, Telus Digital & President, Telus Digital Customer Experience - Jason Macdonnell
  • Regional Chief Financial Officer, Telus Digital (Americas) - Manuel Lemus
  • President, Telus Digital Solutions - Tobias Dengel
  • Chief of Staff - Ronnel Orial
  • Chief People Officer - Andrea Clayton
  • Jason Macdonnell - Acting Chief Executive Officer & Chief Operating Officer, Telus Digital & President, Telus Digital Customer Experience

    Jason Macdonnell, the Acting Chief Executive Officer & Chief Operating Officer, Telus Digital & President, Telus Digital Customer Experience at TELUS Digital, directs the companys overall strategy and operational execution. Overseeing the full lifecycle of digital transformation journeys, Macdonnell ensures clients embrace next-generation digital technologies to achieve superior business outcomes. This leadership role involves guiding the integration of TELUS Digital's capabilities across digital strategy, innovation, consulting, design, and IT lifecycle solutions. By driving the companys omnichannel CX solutions, including content moderation and trust and safety services, Jason Macdonnell enhances customer engagement and operational efficiency for brands across high-growth industry verticals. The focus remains on fueling company growth through strategic partnerships and delivering tangible results in tech and games, communications and media, eCommerce and fintech, healthcare, and travel and hospitality.
    Jason Macdonnell

    Manuel Lemus - Regional Chief Financial Officer, Telus Digital (Americas)

    Manuel Lemus, the Regional Chief Financial Officer, Telus Digital (Americas) at TELUS Digital, manages financial operations and strategic fiscal planning for the Americas region. Lemus oversees the financial aspects of the companys digital transformation journeys, ensuring robust fiscal management for clients embracing next-generation digital technologies. This leadership position involves guiding financial strategy for digital strategy, innovation, consulting, and design services, as well as IT lifecycle solutions. By providing critical financial insights, Manuel Lemus supports the effective deployment of data annotation, intelligent automation, and omnichannel CX solutions. The objective is to drive sustainable growth and profitability by enabling clients to achieve better business outcomes, particularly within the high-growth industry verticals served by TELUS Digital across the Americas.

    Tobias Dengel - President, Telus Digital Solutions

    Tobias Dengel, the President, Telus Digital Solutions at TELUS Digital, leads the strategic direction and expansion of the companys comprehensive digital solutions portfolio. Dengel drives the development and delivery of cutting-edge digital strategies, innovation frameworks, and design services that empower global brands. This executive role is pivotal in guiding clients through complex digital transformation and IT lifecycle initiatives, ensuring they leverage next-generation technologies for optimal business outcomes. By overseeing the integration of data annotation, intelligent automation, and advanced omnichannel CX solutions, Tobias Dengel enhances customer experience and operational efficiency. The focus is on accelerating client growth and market leadership across key industry verticals through superior digital capabilities.
    Tobias Dengel

    Ronnel Orial - Chief of Staff

    Ronnel Orial, the Chief of Staff at TELUS Digital, provides strategic support and operational alignment across key initiatives. Orial facilitates the execution of the companys digital strategy, ensuring seamless integration of innovation, consulting, and design services. This role involves close collaboration with executive leadership to drive digital transformation and IT lifecycle solutions, directly impacting the enhancement of customer experience (CX) for global brands. By managing critical projects and cross-functional communication, Ronnel Orial ensures that TELUS Digital's capabilities in data annotation, intelligent automation, and omnichannel CX solutions are effectively deployed. The focus is on enabling clients to quickly embrace next-generation digital technologies and achieve better business outcomes, supporting growth across diverse industry verticals.

    Andrea Clayton - Chief People Officer

    Andrea Clayton, the Chief People Officer at TELUS Digital, directs human capital strategy and organizational development to support the companys mission. Clayton focuses on cultivating a high-performance culture that enables the design, build, and delivery of next-generation digital solutions. This role is critical in attracting, retaining, and developing talent essential for guiding clients through their digital transformation journeys and embracing new technologies. By fostering an environment that supports innovation and collaboration, Andrea Clayton ensures the TELUS Digital team is equipped to deliver exceptional customer experience (CX) solutions. The People Officer's efforts are integral to fueling company growth and ensuring operational excellence across all service areas, from digital strategy to managed solutions.

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    Frequently Asked Questions Regarding TELUS Digital Top Executives and Leadership Team

    Who leads TELUS Digital?
    TELUS Digital is led by Jason Macdonnell (Acting Chief Executive Officer & Chief Operating Officer, Telus Digital & President, Telus Digital Customer Experience), along with executives such as Manuel Lemus (Regional Chief Financial Officer, Telus Digital (Americas)) and Tobias Dengel (President, Telus Digital Solutions).
    Who is part of TELUS Digital’s executive team?
    The executive team of TELUS Digital includes leaders such as Jason Macdonnell (Acting Chief Executive Officer & Chief Operating Officer, Telus Digital & President, Telus Digital Customer Experience), Manuel Lemus (Regional Chief Financial Officer, Telus Digital (Americas)), Tobias Dengel (President, Telus Digital Solutions) and other senior executives.
    How many executives does TELUS Digital have?
    TELUS Digital has 5 executives leading key business areas.
    What roles are included in TELUS Digital’s leadership team?
    The leadership team of TELUS Digital includes roles such as Acting Chief Executive Officer & Chief Operating Officer, Telus Digital & President, Telus Digital Customer Experience, Regional Chief Financial Officer, Telus Digital (Americas), President, Telus Digital Solutions, Chief of Staff, Chief People Officer.