TELUS Digital Executive and Leadership Team

September, 2026

Leadership Overview

TELUS Digital has 10 executives leading key functions including strategy, operations, financial oversight, and human capital management.

Focused on accelerating digital transformation for global brands, TELUS Digital delivers next-generation customer experience solutions through intelligent automation, data annotation, and comprehensive IT lifecycle services to drive superior business outcomes.

Leadership Roles at TELUS Digital

  • Chief Executive Officer - Campbell Hyers
  • Chairman and Group Chief Executive Officer - Hubert Choi
  • Acting Chief Executive Officer & Chief Operating Officer, Telus Digital & President, Telus Digital Customer Experience - Jason Macdonnell
  • Advisor and Chief Financial Officer - Vijay Chikkava
  • Regional Chief Financial Officer, Telus Digital (Americas) - Manuel Lemus
  • Chief of Staff - Ronnel Orial
  • Chief People Officer - Debra Stefanoni
  • Team Captain - Carina Marquez
  • Team Captain - Kris Puentenegra
  • Team Captain - Ruby Bustinera
  • Campbell Hyers - Chief Executive Officer

    Campbell Hyers, the Chief Executive Officer at TELUS Digital, directs the overarching strategic vision for next-generation digital solutions. Hyers architects the long-term roadmap for integrating intelligent automation and data annotation services into client ecosystems. By aligning internal innovation teams with the evolving needs of high-growth industry verticals like fintech and healthcare, the Chief Executive Officer ensures the company maintains a competitive edge in the global market. This leadership role involves constant collaboration with the board to refine service delivery models that enhance customer experience. Campbell Hyers actively monitors market shifts to pivot service offerings toward emerging technologies. Through rigorous oversight of digital consulting and design initiatives, Hyers secures the firm's position as a leader in digital transformation. The Chief Executive Officer consistently drives operational excellence across all service lines to maximize value for global and disruptive brands.

    Hubert Choi - Chairman and Group Chief Executive Officer

    Hubert Choi, the Chairman and Group Chief Executive Officer at TELUS Digital, governs the corporate structure and global expansion strategy. Choi oversees the integration of omnichannel CX solutions across diverse international markets, ensuring consistent service quality for communications and media clients. As the Chairman and Group Chief Executive Officer, Choi manages high-level partnerships that fuel the company's growth trajectory. This role requires balancing immediate operational demands with long-term sustainability goals. Hubert Choi directs the executive team to maintain alignment with the core mission of delivering superior digital transformation journeys. By fostering a culture of innovation, the Chairman and Group Chief Executive Officer empowers teams to deploy complex IT lifecycle solutions effectively. Choi monitors the financial health and market impact of the organization, ensuring that all business units contribute to the overarching goal of enhancing customer experience for global brands.

    Jason Macdonnell - Acting Chief Executive Officer & Chief Operating Officer, Telus Digital & President, Telus Digital Customer Experience

    Jason Macdonnell, the Acting Chief Executive Officer & Chief Operating Officer, Telus Digital & President, Telus Digital Customer Experience at TELUS Digital, manages the daily execution of complex digital service delivery. Macdonnell oversees the operational infrastructure supporting omnichannel CX solutions, including content moderation and trust and safety protocols. As the Acting Chief Executive Officer & Chief Operating Officer, Telus Digital & President, Telus Digital Customer Experience, Macdonnell drives efficiency across the full lifecycle of client digital transformation journeys. This role involves coordinating cross-functional teams to ensure seamless service delivery for travel and hospitality clients. Jason Macdonnell optimizes internal processes to scale operations effectively across global regions. By refining the delivery of intelligent automation, Macdonnell ensures that the company meets rigorous performance standards. The Acting Chief Executive Officer & Chief Operating Officer, Telus Digital & President, Telus Digital Customer Experience maintains a focus on operational agility to support rapid business growth.
    Jason Macdonnell

    Vijay Chikkava - Advisor and Chief Financial Officer

    Vijay Chikkava, the Advisor and Chief Financial Officer at TELUS Digital, directs the financial strategy and fiscal health of the organization. Chikkava oversees capital allocation, budgeting, and financial reporting to support the company's growth in high-growth industry verticals. As the Advisor and Chief Financial Officer, Chikkava provides critical insights into the economic viability of new digital transformation projects and IT lifecycle solutions. This role involves managing investor relations and ensuring transparency in all financial operations. Vijay Chikkava collaborates with other C-suite leaders to align financial resources with strategic innovation goals. By optimizing the cost structure of service delivery, the Advisor and Chief Financial Officer ensures the company maintains profitability while scaling operations globally. Chikkava monitors market trends to mitigate financial risks, securing the long-term stability required to deliver next-generation digital solutions for disruptive brands.

    Manuel Lemus - Regional Chief Financial Officer, Telus Digital (Americas)

    Manuel Lemus, the Regional Chief Financial Officer, Telus Digital (Americas) at TELUS Digital, manages financial operations across the Americas region. Lemus oversees regional budgeting, financial planning, and performance analysis to support the delivery of omnichannel CX solutions. As the Regional Chief Financial Officer, Telus Digital (Americas), Lemus ensures that regional resources align with the company's broader digital strategy and innovation goals. This role involves monitoring the financial performance of local service delivery teams and optimizing regional cost structures. Manuel Lemus collaborates with global leadership to implement financial controls that enhance operational efficiency. By focusing on the specific needs of the Americas market, the Regional Chief Financial Officer, Telus Digital (Americas) drives growth in key verticals like eCommerce and fintech. Lemus provides the financial oversight necessary to maintain high service standards and support the company's mission of delivering superior customer experiences.

    Ronnel Orial - Chief of Staff

    Ronnel Orial, the Chief of Staff at TELUS Digital, coordinates strategic initiatives and facilitates communication across the executive leadership team. Orial manages the flow of information between departments to ensure alignment with the company's digital transformation objectives. As the Chief of Staff, Orial oversees special projects that enhance operational efficiency and support the firm's consulting and design capabilities. This role involves synthesizing complex data to assist in high-level decision-making processes. Ronnel Orial monitors the progress of key business outcomes, ensuring that all teams remain focused on delivering next-generation solutions for global brands. By streamlining internal workflows, the Chief of Staff enables the leadership team to respond quickly to market changes. Orial maintains a comprehensive view of the organization's performance, facilitating the successful execution of the company's mission to improve customer experience through intelligent automation and managed solutions.

    Debra Stefanoni - Chief People Officer

    Debra Stefanoni, the Chief People Officer at TELUS Digital, directs human capital strategy and organizational development. Stefanoni oversees talent acquisition, employee engagement, and leadership training to support the company's mission of delivering next-generation digital solutions. As the Chief People Officer, Stefanoni fosters a culture of innovation and inclusivity that attracts top talent in the tech and consulting sectors. This role involves designing programs that enhance workforce productivity and align employee performance with the company's strategic goals. Debra Stefanoni collaborates with other executives to ensure the organization has the necessary skills to execute complex digital transformation projects. By prioritizing professional development and well-being, the Chief People Officer maintains a high-performing team capable of delivering superior customer experiences. Stefanoni monitors workforce metrics to drive continuous improvement in organizational effectiveness and support the company's growth across global markets.

    Carina Marquez - Team Captain

    Carina Marquez, the Team Captain at TELUS Digital, leads specialized teams focused on delivering high-quality data annotation and intelligent automation services. Marquez oversees the daily operations of these teams, ensuring that all outputs meet the rigorous standards required for next-generation digital solutions. As the Team Captain, Marquez drives the implementation of efficient workflows that support the company's digital transformation initiatives. This role involves mentoring team members and fostering a collaborative environment that encourages innovation. Carina Marquez coordinates with project managers to ensure that client requirements are met within specified timelines. By focusing on the technical execution of data-driven projects, the Team Captain contributes directly to the success of the company's omnichannel CX solutions. Marquez maintains a sharp focus on quality control and process optimization to ensure that the firm continues to deliver superior business outcomes for global brands.

    Kris Puentenegra - Team Captain

    Kris Puentenegra, the Team Captain at TELUS Digital, manages the operational delivery of content moderation and trust and safety solutions. Puentenegra oversees the performance of teams dedicated to maintaining digital integrity for global and disruptive brands. As the Team Captain, Puentenegra implements best practices for managing complex digital environments, ensuring that all services align with the company's commitment to safety and quality. This role involves analyzing operational data to identify areas for improvement and scaling service delivery to meet client demand. Kris Puentenegra collaborates with cross-functional teams to integrate new technologies into existing workflows. By focusing on the precision and reliability of managed solutions, the Team Captain supports the company's broader mission of enhancing customer experience. Puentenegra drives team performance through clear communication and a focus on achieving measurable business outcomes for clients across various industry verticals.

    Ruby Bustinera - Team Captain

    Ruby Bustinera, the Team Captain at TELUS Digital, directs the execution of IT lifecycle solutions and digital consulting projects. Bustinera oversees the coordination of technical resources to ensure that client digital transformation journeys proceed smoothly. As the Team Captain, Bustinera manages the day-to-day activities of teams focused on delivering innovative design and consulting services. This role involves ensuring that all project deliverables meet the high standards expected by global brands. Ruby Bustinera facilitates communication between technical teams and client stakeholders to ensure alignment on project goals. By optimizing the use of digital tools and methodologies, the Team Captain enhances the efficiency of service delivery. Bustinera monitors project milestones and performance metrics to drive continuous improvement. The Team Captain plays a vital role in supporting the company's mission to provide next-generation digital solutions that enhance customer experience and drive business growth.

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    Frequently Asked Questions Regarding TELUS Digital Top Executives and Leadership Team

    Who leads TELUS Digital?
    TELUS Digital is led by Campbell Hyers (Chief Executive Officer), along with executives such as Hubert Choi (Chairman and Group Chief Executive Officer) and Jason Macdonnell (Acting Chief Executive Officer & Chief Operating Officer, Telus Digital & President, Telus Digital Customer Experience).
    Who is part of TELUS Digital’s executive team?
    The executive team of TELUS Digital includes leaders such as Campbell Hyers (Chief Executive Officer), Hubert Choi (Chairman and Group Chief Executive Officer), Jason Macdonnell (Acting Chief Executive Officer & Chief Operating Officer, Telus Digital & President, Telus Digital Customer Experience) and other senior executives.
    How many executives does TELUS Digital have?
    TELUS Digital has 10 executives leading key business areas.
    What roles are included in TELUS Digital’s leadership team?
    The leadership team of TELUS Digital includes roles such as Chief Executive Officer, Chairman and Group Chief Executive Officer, Acting Chief Executive Officer & Chief Operating Officer, Telus Digital & President, Telus Digital Customer Experience, Advisor and Chief Financial Officer, Regional Chief Financial Officer, Telus Digital (Americas).