Leadership Overview
TELUS Digital has 10 executives leading key functions including strategy, operations, finance, human resources, and team management.
Focused on delivering next-generation digital solutions, TELUS Digital empowers global brands to accelerate digital transformation journeys through innovative consulting, intelligent automation, and comprehensive omnichannel customer experience services.
Focused on delivering next-generation digital solutions, TELUS Digital empowers global brands to accelerate digital transformation journeys through innovative consulting, intelligent automation, and comprehensive omnichannel customer experience services.
Leadership Roles at TELUS Digital
Campbell Hyers - Chief Executive Officer
Campbell Hyers, the Chief Executive Officer at TELUS Digital, directs the overarching strategic vision for the organization. By prioritizing the design and delivery of next-generation digital solutions, Hyers ensures the company maintains a competitive edge in the global market. This leadership role involves constant collaboration with the board to align service offerings with the evolving needs of disruptive brands. Overseeing the integration of digital strategy and consulting, the Chief Executive Officer drives the expansion of the company's footprint across high-growth industry verticals. Campbell Hyers fosters a culture of innovation that supports the full lifecycle of client digital transformation journeys. Through the implementation of intelligent automation and data annotation capabilities, the Chief Executive Officer secures long-term business outcomes for clients. By maintaining a focus on scalable growth, Hyers positions the organization as a leader in the digital consulting landscape.
Jason Macdonnell - Acting Chief Executive Officer & Chief Operating Officer, Telus Digital & President, Telus Digital Customer Experience
Jason Macdonnell, the Acting Chief Executive Officer & Chief Operating Officer, Telus Digital & President, Telus Digital Customer Experience at TELUS Digital, manages the complex operational framework of the company. Overseeing global omnichannel CX solutions, Macdonnell ensures the delivery of high-quality content moderation and trust and safety services. This leadership role requires constant coordination with regional teams to optimize service efficiency across the Americas, EMEA, and Asia-Pacific markets. By streamlining IT lifecycle solutions, the Chief Operating Officer enhances the overall customer experience for global brands. Jason Macdonnell drives the execution of operational strategies that support the company's mission to provide next-generation digital services. Through the management of large-scale digital transformation projects, the President of Customer Experience ensures alignment with corporate growth targets. Macdonnell maintains operational excellence by integrating advanced technology into daily service delivery models.

Manuel Lemus - Regional Chief Financial Officer, Telus Digital (Americas)
Manuel Lemus, the Regional Chief Financial Officer, Telus Digital (Americas) at TELUS Digital, directs the financial strategy for operations across the Americas. By overseeing fiscal planning and resource allocation, Lemus ensures the company maintains the financial health necessary to support large-scale digital transformation projects. This leadership role involves analyzing market trends in the eCommerce and communications sectors to optimize revenue growth. Manuel Lemus drives financial accountability by implementing rigorous reporting standards and cost-management initiatives. By collaborating with regional leadership, the Regional Chief Financial Officer ensures that investments in data annotation and intelligent automation yield measurable business outcomes. Lemus monitors the financial performance of managed solutions to guarantee alignment with the company's broader strategic goals. Through the management of regional budgets and financial risk, the Regional Chief Financial Officer secures the stability required for sustained expansion in the competitive digital consulting market.
Vijay Chikkava - Advisor and Chief Financial Officer
Vijay Chikkava, the Advisor and Chief Financial Officer at TELUS Digital, oversees the global financial architecture and long-term fiscal strategy. By managing capital structure and investment portfolios, Chikkava ensures the company possesses the resources to scale its digital consulting and design services. This leadership role involves providing strategic guidance on mergers, acquisitions, and the expansion of service offerings into new high-growth verticals. Vijay Chikkava drives financial transparency and governance across the organization, ensuring that all business units adhere to strict performance metrics. By evaluating the profitability of next-generation digital solutions, the Chief Financial Officer supports the company's mission to deliver superior business outcomes for global brands. Chikkava collaborates with the board to refine the financial roadmap, focusing on sustainable growth and shareholder value. Through the oversight of global financial operations, the Chief Financial Officer maintains the fiscal discipline required for continued market leadership.
Ronnel Orial - Chief of Staff
Ronnel Orial, the Chief of Staff at TELUS Digital, coordinates executive initiatives and facilitates communication across the leadership team. By managing the flow of information between departments, Orial ensures that strategic priorities remain aligned with the company's core mission of delivering digital transformation. This leadership role involves overseeing internal projects that support the company's growth in fintech, healthcare, and travel sectors. Ronnel Orial drives organizational efficiency by streamlining decision-making processes and ensuring that cross-functional teams execute their objectives effectively. By acting as a liaison between the C-suite and operational units, the Chief of Staff maintains focus on the delivery of next-generation digital solutions. Orial supports the implementation of intelligent automation strategies that enhance client outcomes. Through the management of high-level administrative and strategic functions, the Chief of Staff ensures that the organization remains agile and responsive to market demands.
Debra Stefanoni - Chief People Officer
Debra Stefanoni, the Chief People Officer at TELUS Digital, directs the human capital strategy and organizational development initiatives. By fostering a culture of innovation and inclusivity, Stefanoni ensures the company attracts and retains top talent capable of delivering complex digital transformation solutions. This leadership role involves overseeing global recruitment, employee engagement, and professional development programs that support the company's growth in the tech and games sectors. Debra Stefanoni drives the implementation of performance management systems that align individual contributions with the company's strategic objectives. By managing workforce planning across diverse geographic regions, the Chief People Officer ensures that the organization maintains the necessary expertise to support its clients' digital journeys. Stefanoni collaborates with other C-suite leaders to build a resilient and agile workforce. Through the development of comprehensive talent strategies, the Chief People Officer secures the human capital required for long-term success.
Carina Marquez - Team Captain
Carina Marquez, the Team Captain at TELUS Digital, manages the daily execution of omnichannel CX solutions for key clients. By overseeing the performance of frontline teams, Marquez ensures that content moderation and trust and safety services meet the highest quality standards. This leadership role involves optimizing team workflows to improve response times and client satisfaction in the communications and media sectors. Carina Marquez drives operational efficiency by implementing best practices in digital service delivery and team training. By monitoring key performance indicators, the Team Captain ensures that all service outcomes align with the company's commitment to enhancing the customer experience. Marquez fosters a collaborative environment that encourages the adoption of new digital tools and intelligent automation. Through the direct supervision of operational teams, the Team Captain ensures that the company consistently delivers reliable and effective managed solutions to its global client base.
Beverly Jereza - Team Captain
Beverly Jereza, the Team Captain at TELUS Digital, directs the operational delivery of data annotation and intelligent automation services. By managing specialized teams, Jereza ensures the accuracy and quality of data sets that fuel the company's next-generation digital solutions. This leadership role involves coordinating with technical departments to refine processes and improve the efficiency of data-driven projects. Beverly Jereza drives the adoption of new methodologies that enhance the speed and precision of service delivery for clients in the tech and games industry. By mentoring team members and promoting a culture of continuous improvement, the Team Captain ensures that the organization remains at the forefront of digital innovation. Jereza monitors project timelines and resource utilization to guarantee that all deliverables meet client expectations. Through the management of technical operations, the Team Captain supports the company's mission to provide high-quality, scalable digital services.
Ruby Bustinera - Team Captain
Ruby Bustinera, the Team Captain at TELUS Digital, oversees the delivery of specialized consulting and design services for fintech and eCommerce clients. By managing cross-functional teams, Bustinera ensures that digital transformation projects are executed with precision and creativity. This leadership role involves coordinating with design and strategy experts to develop tailored solutions that enhance the customer experience. Ruby Bustinera drives the implementation of innovative design frameworks that help clients embrace next-generation technologies. By facilitating communication between the design team and the client, the Team Captain ensures that project goals remain aligned with the client's business outcomes. Bustinera monitors the progress of design initiatives to ensure timely delivery and high-quality results. Through the management of creative and strategic teams, the Team Captain supports the company's mission to provide disruptive brands with the tools necessary for digital success.
Kris Puentenegra - Team Captain
Kris Puentenegra, the Team Captain at TELUS Digital, manages the operational delivery of IT lifecycle solutions for global clients. By overseeing the maintenance and optimization of digital infrastructure, Puentenegra ensures that clients receive seamless support throughout their digital transformation journeys. This leadership role involves coordinating with technical teams to resolve complex issues and improve system reliability in the travel and hospitality sectors. Kris Puentenegra drives the execution of managed solutions that enhance the overall efficiency of client operations. By implementing standardized processes and monitoring service levels, the Team Captain ensures that all IT support activities align with the company's quality standards. Puentenegra fosters a proactive approach to problem-solving, ensuring that technical challenges are addressed before they impact the customer experience. Through the management of IT support teams, the Team Captain supports the company's mission to provide robust and scalable digital services.
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