Systems & Methods Executive and Leadership Team

June, 2026

Leadership Overview

Systems & Methods has 4 executives leading key functions including strategy, technology, operations, and finance.

Driven by a commitment to enhancing family well-being, Systems & Methods delivers specialized disbursement solutions. The company's leadership philosophy centers on relationship-based service and operational excellence, ensuring efficient and accurate financial management for families across the U.S.

Leadership Roles at Systems & Methods

  • Chief Executive Officer - Joe Stone
  • Chief Financial Officer - Robin Custard
  • Chief Operating Officer - Donald Mahaya
  • Chief Technology Officer - Benjamin Johnson
  • Joe Stone - Chief Executive Officer

    Joe Stone, the Chief Executive Officer at Systems & Methods, directs the overarching corporate strategy and vision. Stone guides the company's mission to improve the quality of life for families through modern custom disbursement solutions. Overseeing all major business initiatives, the Chief Executive Officer ensures alignment with the company's 50-year legacy of partnership with state and local agencies. This leadership role involves driving innovation in fintech solutions tailored for families, particularly in child support payment processing and financial management systems. By focusing on relationship-based service, Joe Stone cultivates strong client partnerships, ensuring high customer satisfaction and meeting unique client needs. The Chief Executive Officer's strategic direction solidifies Systems & Methods' market position as a trusted provider of efficient and accurate payment solutions.
    Joe Stone

    Robin Custard - Chief Financial Officer

    Robin Custard, the Chief Financial Officer at Systems & Methods, directs the company's financial strategy and fiscal management. Custard oversees all financial planning, reporting, and investment activities to ensure the long-term stability and growth of the organization. Managing the financial health of the company, the Chief Financial Officer ensures that resources are allocated effectively to support the development of custom disbursement solutions. This role is integral to maintaining the company's strong partnerships with state and local agencies by providing transparent and reliable financial oversight. By guiding financial operations, Robin Custard supports the mission of improving the quality of life for families through efficient fintech solutions. The Chief Financial Officer's expertise is crucial in navigating the financial landscape of payment processing and financial management systems.

    Donald Mahaya - Chief Operating Officer

    Donald Mahaya, the Chief Operating Officer at Systems & Methods, manages the day-to-day operational execution and service delivery. Mahaya ensures the seamless and efficient processing of child support payments and other financial management systems. Overseeing operational workflows, the Chief Operating Officer guarantees that Systems & Methods consistently delivers accurate and timely disbursement solutions to families nationwide. This leadership position involves optimizing internal processes to support the company's extensive partnerships with state and local agencies. By focusing on operational excellence, Donald Mahaya reinforces the company's commitment to relationship-based service and high customer satisfaction. The Chief Operating Officer's oversight is fundamental to maintaining the integrity and reliability of the fintech solutions provided, directly impacting the quality of life for families served.

    Benjamin Johnson - Chief Technology Officer

    Benjamin Johnson, the Chief Technology Officer at Systems & Methods, architects the company's technological infrastructure and innovation roadmap. Johnson spearheads the development and implementation of cutting-edge fintech solutions that enhance the efficiency and accuracy of disbursement services. Overseeing all technology operations, the Chief Technology Officer ensures robust and scalable systems for child support payment processing and financial management. This critical role involves evaluating emerging technologies to maintain Systems & Methods' competitive edge in the market. By driving technological advancements, Benjamin Johnson supports the company's commitment to improving the quality of life for families across the U.S. The Chief Technology Officer's expertise is vital in maintaining secure and reliable platforms that meet the stringent requirements of state and local agency partnerships.

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    Frequently Asked Questions Regarding Systems & Methods Top Executives and Leadership Team

    Who leads Systems & Methods?
    Systems & Methods is led by Joe Stone (Chief Executive Officer), along with executives such as Robin Custard (Chief Financial Officer) and Donald Mahaya (Chief Operating Officer).
    Who is part of Systems & Methods’s executive team?
    The executive team of Systems & Methods includes leaders such as Joe Stone (Chief Executive Officer), Robin Custard (Chief Financial Officer), Donald Mahaya (Chief Operating Officer) and other senior executives.
    How many executives does Systems & Methods have?
    Systems & Methods has 4 executives leading key business areas.
    What roles are included in Systems & Methods’s leadership team?
    The leadership team of Systems & Methods includes roles such as Chief Executive Officer, Chief Financial Officer, Chief Operating Officer, Chief Technology Officer.