Systems & Methods Executive and Leadership Team

William Stone, the Chief Executive Officer at Systems & Methods, directs the overarching strategic vision for all family-focused disbursement solutions. By aligning corporate objectives with the evolving needs of state and local agencies, the Chief Executive Officer ensures that the organization maintains its commitment to high-quality financial management services. William Stone oversees the long-term growth trajectory, fostering partnerships that expand the reach of fintech solutions across the United States. This leadership role involves constant evaluation of market trends to ensure that the company remains a leader in child support payment processing. Through rigorous oversight of executive initiatives, the Chief Executive Officer drives operational excellence and maintains the family-led culture that defines the business. By prioritizing relationship-based service, the Chief Executive Officer secures the stability and future success of the entire enterprise, ensuring that every disbursement solution meets the highest standards of accuracy and efficiency for families nationwide.

Robin Custard, the Chief Financial Officer at Systems & Methods, manages the fiscal health and financial planning necessary to sustain long-term disbursement operations. Overseeing the budgeting, forecasting, and financial reporting processes, the Chief Financial Officer ensures that the organization maintains the capital strength required to support its diverse range of fintech services. Robin Custard directs the financial strategy, providing the necessary oversight to ensure that all investments align with the company's mission of improving the quality of life for families. This role involves close collaboration with other C-suite leaders to evaluate the financial viability of new service initiatives and market expansions. By maintaining strict fiscal discipline, the Chief Financial Officer supports the operational stability of the business. Through the management of complex financial systems, the Chief Financial Officer ensures that the company remains a trusted partner for state and local agencies, ultimately driving sustainable growth and long-term value creation.

Donald Mahaya, the Chief Operating Officer at Systems & Methods, manages the daily execution of complex disbursement workflows and internal service delivery systems. Overseeing the operational infrastructure, the Chief Operating Officer ensures that all payment processing activities remain compliant with state agency requirements. Donald Mahaya coordinates cross-departmental efforts to optimize the efficiency of financial management systems, directly impacting the speed and accuracy of services provided to families. This role requires constant monitoring of operational metrics to identify areas for process improvement and resource allocation. By streamlining internal procedures, the Chief Operating Officer supports the broader mission of delivering reliable fintech solutions across North American markets. Through the implementation of scalable operational frameworks, the Chief Operating Officer maintains high levels of customer satisfaction. Mahaya drives the tactical implementation of corporate policies, ensuring that every operational unit functions in harmony to support the overarching goals of the organization.

Karen Middlebrooks, the President at Systems & Methods, leads the organizational culture and manages the execution of high-level business initiatives across all departments. Overseeing the alignment of internal teams with the company's core mission, the President ensures that the family-led values remain central to every client interaction. Karen Middlebrooks directs the implementation of corporate strategies that enhance the quality of life for families through improved disbursement solutions. This leadership role involves fostering strong relationships with key stakeholders and state agency partners to ensure that the company's services meet unique client needs. By coordinating the efforts of various functional areas, the President drives the overall performance and market impact of the organization. Through the promotion of a service-oriented environment, the President ensures that the company maintains its reputation for excellence. Middlebrooks oversees the day-to-day management of the business, ensuring that all strategic goals are met with precision and dedication to the families served.

Bart Stone, the Chief Technology Officer at Systems & Methods, architects the secure digital infrastructure required for modern disbursement and financial management platforms. Overseeing the development of proprietary fintech solutions, the Chief Technology Officer ensures that all software systems meet rigorous security standards for handling sensitive family data. Bart Stone directs the engineering teams in building robust, scalable applications that facilitate seamless payment processing for state and local agencies. This leadership role involves evaluating emerging technologies to enhance the accuracy and reliability of existing service platforms. By integrating advanced technical capabilities into the company's core offerings, the Chief Technology Officer drives innovation that directly benefits the end-user experience. Through the continuous modernization of the technology stack, the Chief Technology Officer supports the company's competitive position in the market. Stone manages the technical roadmap, ensuring that all digital assets remain resilient and capable of supporting large-scale financial transactions across the country.