Leadership Overview
Syntax has 6 executives leading key functions including strategy, office operations, financial management, technology innovation, technical managed services, and human capital.
Focused on delivering comprehensive technology solutions, Syntax empowers businesses through robust ERP services and IT infrastructure, maintaining a commitment to operational excellence and long-term client success.
Focused on delivering comprehensive technology solutions, Syntax empowers businesses through robust ERP services and IT infrastructure, maintaining a commitment to operational excellence and long-term client success.
Leadership Roles at Syntax
Syntax Hr - Chief Executive Officer
Syntax Hr, the Chief Executive Officer at Syntax, directs the overarching corporate strategy and long-term vision for the organization. By aligning technology solutions with evolving market demands, the Chief Executive Officer ensures that Syntax maintains a competitive edge in the global IT services landscape. Syntax Hr oversees the integration of complex ERP systems for thousands of customers, driving growth across diverse industry sectors. This leadership role involves constant collaboration with the board to refine operational goals and enhance service delivery models. Through rigorous oversight of corporate performance, the Chief Executive Officer secures the stability of the company while fostering innovation. By prioritizing client-centric outcomes, the Chief Executive Officer strengthens the market position of the firm. Ultimately, the executive drives the strategic trajectory of the organization, ensuring that all departments remain focused on delivering high-value technology consulting services to a global customer base.
Josephine Casely-Hayford - Director, Strategic Projects & Chief Executive Officer, Office
Josephine Casely-Hayford, the Director, Strategic Projects & Chief Executive Officer, Office at Syntax, manages high-priority initiatives and internal operational workflows. By coordinating cross-functional teams, the Director, Strategic Projects & Chief Executive Officer, Office ensures that complex projects align with the broader mission of the company. Josephine Casely-Hayford optimizes internal processes to improve efficiency, allowing the organization to scale its technology consulting services effectively. This role requires deep engagement with various departments to streamline communication and project execution. By monitoring project milestones, the Director, Strategic Projects & Chief Executive Officer, Office mitigates risks and ensures timely delivery of critical business solutions. The executive maintains a focus on operational excellence, supporting the firm in its goal to provide reliable IT services. Through strategic planning and execution, the Director, Strategic Projects & Chief Executive Officer, Office drives the internal transformation necessary to support sustained growth and client satisfaction.
Pierre-Luc Toupin - Chief Financial Officer (Americas)
Pierre-Luc Toupin, the Chief Financial Officer (Americas) at Syntax, manages all financial operations and fiscal planning across the North American and South American markets. By overseeing regional budgeting, capital allocation, and financial reporting, the Chief Financial Officer (Americas) ensures the economic health of the firm. Pierre-Luc Toupin directs financial strategies that support the expansion of IT services and ERP implementations throughout the Americas. This leadership role involves close coordination with regional stakeholders to optimize revenue streams and control operational costs. By analyzing market trends and financial performance, the Chief Financial Officer (Americas) provides the data-driven insights necessary for informed decision-making. The executive maintains rigorous compliance standards while driving profitability in a competitive technology landscape. Through disciplined financial management, the Chief Financial Officer (Americas) secures the resources required to sustain the growth of the company and deliver consistent value to customers across the region.
Dawn McNabb - Global Chief Financial Officer, Technical Managed Service
Dawn McNabb, the Global Chief Financial Officer, Technical Managed Service at Syntax, manages the financial performance and profitability of the technical managed services division. By overseeing cost structures, pricing models, and resource allocation for managed service contracts, the Global Chief Financial Officer, Technical Managed Service ensures the financial viability of these critical offerings. Dawn McNabb directs financial analysis to optimize service delivery margins and improve operational efficiency. This leadership role involves working with technical teams to align service costs with client value propositions. By monitoring the financial health of the managed services portfolio, the Global Chief Financial Officer, Technical Managed Service supports the overall growth strategy of the company. The executive provides the financial oversight necessary to maintain high service standards while maximizing profitability. Through strategic financial planning, the Global Chief Financial Officer, Technical Managed Service ensures that the technical managed services division remains a core driver of revenue and client retention.
Marcelo Tamassia - Global Chief Technology Officer
Marcelo Tamassia, the Global Chief Technology Officer at Syntax, architects the technical roadmap and innovation strategy for the entire organization. By overseeing the development of advanced IT solutions and ERP platforms, the Global Chief Technology Officer ensures that the company remains at the forefront of technological progress. Marcelo Tamassia directs global engineering teams to build scalable infrastructure that supports thousands of enterprise clients. This leadership role involves evaluating emerging technologies and integrating them into the service portfolio to enhance performance and security. By fostering a culture of technical excellence, the Global Chief Technology Officer drives the creation of robust, reliable systems that meet complex business needs. The executive collaborates with other leaders to align technical capabilities with market requirements. Through continuous innovation, the Global Chief Technology Officer secures the technological foundation of the firm, enabling the delivery of high-quality managed services to a diverse global clientele.
Dessalen Wood - Global Chief People Officer
Dessalen Wood, the Global Chief People Officer at Syntax, directs the human capital strategy and organizational development initiatives for the entire firm. By overseeing talent acquisition, employee engagement, and professional development programs, the Global Chief People Officer ensures that the company attracts and retains top-tier talent. Dessalen Wood architects policies that foster a high-performance culture, enabling the organization to deliver superior IT services. This leadership role involves aligning workforce capabilities with the strategic goals of the business. By managing performance management systems and leadership development, the Global Chief People Officer drives organizational growth and employee satisfaction. The executive collaborates with other leaders to build a diverse and inclusive workplace that supports the long-term mission of the firm. Through effective human resources management, the Global Chief People Officer secures the talent pipeline necessary to sustain the competitive advantage of the company in the global technology consulting market.
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Frequently Asked Questions Regarding Syntax Top Executives and Leadership Team
