Syntax Executive and Leadership Team

November, 2026

Leadership Overview

Syntax has 8 executives leading key functions including strategy, office administration, regional operations, SAP business units, financial management, technology development, and human resources.

Focused on delivering comprehensive technology solutions, Syntax empowers businesses through robust IT services and ERP implementations while maintaining a commitment to operational excellence across global markets.

Leadership Roles at Syntax

  • Chief Executive Officer - Syntax Hr
  • Director, Strategic Projects & Chief Executive Officer, Office - Josephine Casely-Hayford
  • Chief Executive Officer (Americas) - Kevin Dattolico
  • Regional Chief Executive Officer, SAP Business Unit - Jamie Fryer
  • Global Chief Financial Officer, Technical Managed Service - Dawn McNabb
  • Chief Financial Officer (Americas) - Pierre-Luc Toupin
  • Global Chief Technology Officer - Marcelo Tamassia
  • Global Chief People Officer - Dessalen Wood
  • Syntax Hr - Chief Executive Officer

    Syntax Hr, the Chief Executive Officer at Syntax, directs the overarching corporate strategy and long-term vision for the organization. By aligning internal resources with the evolving demands of the technology consulting sector, the Chief Executive Officer ensures that Syntax maintains a competitive edge in ERP services. This leadership role involves constant collaboration with the board to refine business models and drive sustainable growth across all service lines. Syntax Hr monitors market trends to identify new opportunities for expansion, ensuring that the company remains a trusted partner for thousands of customers. Through rigorous oversight of organizational performance, the Chief Executive Officer fosters a culture of innovation and technical excellence. Ultimately, the Chief Executive Officer secures the company's position as a leader in the global IT services landscape by prioritizing client success and operational efficiency.

    Josephine Casely-Hayford - Director, Strategic Projects & Chief Executive Officer, Office

    Josephine Casely-Hayford, the Director, Strategic Projects & Chief Executive Officer, Office at Syntax, manages high-priority initiatives that define the company's internal infrastructure and administrative efficiency. Overseeing the integration of complex project workflows, the Director, Strategic Projects & Chief Executive Officer, Office ensures that cross-departmental goals align with the broader mission of providing superior technology solutions. This role requires constant coordination with other executive leaders to streamline internal processes and optimize resource allocation. Josephine Casely-Hayford drives the execution of strategic projects that enhance service delivery for customers relying on Syntax for critical IT needs. By focusing on the operational backbone of the organization, the Director, Strategic Projects & Chief Executive Officer, Office supports the scalability of the business. Through meticulous planning and execution, Casely-Hayford strengthens the foundation upon which the company builds its reputation for reliability and technical expertise.

    Kevin Dattolico - Chief Executive Officer (Americas)

    Kevin Dattolico, the Chief Executive Officer (Americas) at Syntax, directs all business operations and market expansion efforts throughout the North American region. Overseeing the delivery of comprehensive technology solutions, the Chief Executive Officer (Americas) ensures that regional teams meet the specific IT and ERP requirements of a diverse customer base. This leadership role involves managing regional growth strategies and fostering strong relationships with key enterprise clients. Kevin Dattolico drives the implementation of localized service models that address the unique challenges of the Americas market. By optimizing regional performance and resource deployment, the Chief Executive Officer (Americas) contributes significantly to the company's overall revenue targets. Through consistent focus on service quality and client satisfaction, Dattolico maintains the company's status as a premier technology partner across the continent, ensuring that regional operations remain agile and responsive to shifting industry demands.

    Jamie Fryer - Regional Chief Executive Officer, SAP Business Unit

    Jamie Fryer, the Regional Chief Executive Officer, SAP Business Unit at Syntax, directs the specialized delivery of SAP-related technology services and consulting. Overseeing the technical teams responsible for ERP implementations, the Regional Chief Executive Officer, SAP Business Unit ensures that every project meets rigorous quality standards and client expectations. This role involves managing the lifecycle of SAP engagements, from initial strategy to final deployment and ongoing support. Jamie Fryer drives the development of innovative service offerings that leverage the latest SAP capabilities to solve complex business problems. By coordinating with other executive leaders, the Regional Chief Executive Officer, SAP Business Unit aligns the business unit's output with the company's broader growth objectives. Through deep industry knowledge and technical oversight, Fryer ensures that the SAP practice remains a cornerstone of the company's value proposition for customers worldwide.

    Dawn McNabb - Global Chief Financial Officer, Technical Managed Service

    Dawn McNabb, the Global Chief Financial Officer, Technical Managed Service at Syntax, directs the financial strategy and fiscal health of the technical managed services division. Overseeing budgeting, forecasting, and financial reporting, the Global Chief Financial Officer, Technical Managed Service ensures that the division operates with maximum efficiency and profitability. This role involves analyzing cost structures for IT services to maintain competitive pricing while supporting high-quality delivery. Dawn McNabb drives financial planning initiatives that enable the company to invest in new technologies and talent. By collaborating with other C-suite leaders, the Global Chief Financial Officer, Technical Managed Service aligns financial goals with the company's long-term strategic vision. Through precise financial management and risk assessment, McNabb supports the sustainable growth of the technical managed services portfolio, ensuring that the company remains financially robust while delivering exceptional value to customers.

    Pierre-Luc Toupin - Chief Financial Officer (Americas)

    Pierre-Luc Toupin, the Chief Financial Officer (Americas) at Syntax, directs the financial operations and fiscal oversight for all business activities within the Americas region. Overseeing regional accounting, tax compliance, and financial planning, the Chief Financial Officer (Americas) ensures that the company maintains strict adherence to regulatory standards while optimizing regional profitability. This role involves managing the financial health of local service delivery teams and supporting the expansion of the company's footprint. Pierre-Luc Toupin drives the implementation of financial controls that enhance operational transparency and efficiency. By providing critical data-driven insights to the executive team, the Chief Financial Officer (Americas) supports informed decision-making regarding regional investments and resource allocation. Through diligent management of regional assets and liabilities, Toupin secures the financial stability necessary for the company to continue providing high-quality technology solutions to customers across the Americas.

    Marcelo Tamassia - Global Chief Technology Officer

    Marcelo Tamassia, the Global Chief Technology Officer at Syntax, directs the technological roadmap and innovation strategy for the entire organization. Overseeing the development of advanced IT solutions and ERP platforms, the Global Chief Technology Officer ensures that the company remains at the forefront of the technology consulting industry. This role involves evaluating emerging technologies and integrating them into the company's service offerings to provide superior value to customers. Marcelo Tamassia drives the technical vision that guides the engineering and development teams in creating scalable, secure, and efficient solutions. By collaborating with other executive leaders, the Global Chief Technology Officer aligns technical capabilities with the company's business objectives. Through constant focus on innovation and technical excellence, Tamassia ensures that the company's infrastructure and service delivery models remain robust, competitive, and capable of meeting the complex needs of a global client base.
    Marcelo Tamassia

    Dessalen Wood - Global Chief People Officer

    Dessalen Wood, the Global Chief People Officer at Syntax, directs the human resources strategy and organizational development initiatives across all global operations. Overseeing talent acquisition, employee engagement, and professional development programs, the Global Chief People Officer ensures that the company attracts and retains the best experts in the technology consulting field. This role involves fostering a culture of inclusivity, innovation, and high performance that aligns with the company's mission. Dessalen Wood drives the implementation of HR policies that support the well-being and growth of the workforce, which is essential for delivering high-quality IT services. By collaborating with other executive leaders, the Global Chief People Officer ensures that human capital strategies support the company's broader business goals. Through effective leadership and people-centric management, Wood builds a strong, motivated team capable of driving the company's success in a competitive global market.

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    Frequently Asked Questions Regarding Syntax Top Executives and Leadership Team

    Who leads Syntax?
    Syntax is led by Syntax Hr (Chief Executive Officer), along with executives such as Josephine Casely-Hayford (Director, Strategic Projects & Chief Executive Officer, Office) and Kevin Dattolico (Chief Executive Officer (Americas)).
    Who is part of Syntax’s executive team?
    The executive team of Syntax includes leaders such as Syntax Hr (Chief Executive Officer), Josephine Casely-Hayford (Director, Strategic Projects & Chief Executive Officer, Office), Kevin Dattolico (Chief Executive Officer (Americas)) and other senior executives.
    How many executives does Syntax have?
    Syntax has 8 executives leading key business areas.
    What roles are included in Syntax’s leadership team?
    The leadership team of Syntax includes roles such as Chief Executive Officer, Director, Strategic Projects & Chief Executive Officer, Office, Chief Executive Officer (Americas), Regional Chief Executive Officer, SAP Business Unit, Global Chief Financial Officer, Technical Managed Service.