Leadership Overview
Surescripts has 5 executives leading key functions including information technology, operations, technology development, human resources, and sales.
Driven by a commitment to health intelligence, Surescripts advances nationwide interoperability by connecting pharmacies, payers, and prescribers to improve patient care outcomes through secure, innovative data exchange solutions.
Driven by a commitment to health intelligence, Surescripts advances nationwide interoperability by connecting pharmacies, payers, and prescribers to improve patient care outcomes through secure, innovative data exchange solutions.
Leadership Roles at Surescripts
Tara Dragert - Chief Operating Officer
Tara Dragert, the Chief Operating Officer at Surescripts, manages the daily execution of cross-industry collaboration initiatives that define the company's market position. Overseeing the operational workflows between pharmacies and prescribers, the Chief Operating Officer ensures that e-prescribing services function with maximum precision. This leadership role involves streamlining internal processes to support the rapid scaling of health intelligence solutions across North American markets. By refining the delivery of clinical data, Tara Dragert directly impacts the speed and accuracy of patient care decisions. Furthermore, the Chief Operating Officer coordinates with other C-suite leaders to translate strategic goals into actionable business outcomes. Through the continuous improvement of operational performance, Dragert maintains the stability of the network, ensuring that all stakeholders receive consistent value from the Surescripts platform while navigating complex healthcare industry challenges.

Mark Gingrich - Chief Information Officer
Mark Gingrich, the Chief Information Officer at Surescripts, directs the enterprise data strategy and information security frameworks necessary for nationwide health intelligence sharing. Overseeing the integrity of the Surescripts network, the Chief Information Officer ensures that sensitive patient data remains protected while facilitating seamless communication between pharmacies, payers, and prescribers. This leadership role involves architecting robust infrastructure to support high-volume transaction processing across the entire healthcare ecosystem. By optimizing data governance protocols, Mark Gingrich directly impacts the reliability of the platform. Furthermore, the Chief Information Officer collaborates with the Board to align technical roadmaps with evolving regulatory requirements. Through the implementation of advanced cybersecurity measures, Gingrich secures the trust of healthcare providers, ultimately driving the operational efficiency of the company's core health information exchange services.
Jeff Sponaugle - Chief Technology Officer
Jeff Sponaugle, the Chief Technology Officer at Surescripts, architects the software innovations that power the company's health intelligence sharing capabilities. Overseeing the engineering teams, the Chief Technology Officer drives the development of new tools that simplify complex healthcare workflows for providers and payers. This leadership role involves evaluating emerging technologies to maintain a competitive edge in the digital health landscape. By fostering a culture of technical excellence, Jeff Sponaugle directly impacts the scalability of the Surescripts network. Furthermore, the Chief Technology Officer collaborates with product teams to ensure that software solutions meet the specific needs of the healthcare industry. Through the deployment of advanced cloud-based systems, Sponaugle supports the company's mission to improve patient outcomes, ensuring that the technology stack remains resilient, secure, and capable of handling the increasing demands of modern healthcare data exchange.
Caroline Kidston - Chief People Officer
Caroline Kidston, the Chief People Officer at Surescripts, directs the human capital strategy required to sustain a high-performance culture within the healthcare technology sector. Overseeing talent acquisition and organizational development, the Chief People Officer ensures that the workforce possesses the expertise needed to tackle complex industry challenges. This leadership role involves designing programs that promote employee engagement and professional growth across all departments. By cultivating a diverse and inclusive environment, Caroline Kidston directly impacts the company's ability to innovate and solve critical healthcare problems. Furthermore, the Chief People Officer partners with executive leadership to align organizational structure with long-term business objectives. Through the implementation of comprehensive talent management initiatives, Kidston strengthens the internal capabilities of the organization, ensuring that the team remains equipped to support the evolving needs of pharmacies, payers, and prescribers nationwide.

Chris Reiling - Chief Sales Officer
Chris Reiling, the Chief Sales Officer at Surescripts, drives the commercial strategy and market expansion efforts for the company's suite of health intelligence solutions. Overseeing the sales organization, the Chief Sales Officer manages relationships with key stakeholders, including large-scale pharmacy chains and major health plans. This leadership role involves identifying new market opportunities to broaden the reach of the Surescripts network across the healthcare industry. By executing targeted growth initiatives, Chris Reiling directly impacts the company's revenue performance and market penetration. Furthermore, the Chief Sales Officer collaborates with product and marketing teams to ensure that sales strategies reflect the unique value proposition of the platform. Through the development of strategic partnerships, Reiling secures long-term commitments from industry participants, ensuring that the company continues to provide essential services that improve care for patients and those who care for them.
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