StarTek Executive and Leadership Team

Atsushi Kajiwara, the Chief Executive Officer at StarTek, directs the overarching corporate strategy and global vision for technology-enabled business process outsourcing. Kajiwara architects long-term growth initiatives while overseeing the integration of omni-channel customer experience management across international markets. By aligning internal resources with the evolving needs of global corporations, the Chief Executive Officer ensures consistent service delivery and operational excellence. Atsushi Kajiwara maintains rigorous oversight of the company's market position, driving innovation in back-office services to maintain a competitive edge. This leadership role involves constant collaboration with the board to refine business models and expand the footprint of the organization. Through the implementation of scalable technology frameworks, the Chief Executive Officer secures sustainable revenue streams. Kajiwara prioritizes the enhancement of client relationships, ensuring that every service interaction reflects the high standards of the firm. Ultimately, the Chief Executive Officer fosters a culture of performance and accountability across all regional operations.

Dylan Milmine, the Chief Executive Officer & Escalations Executive at StarTek, manages high-level corporate strategy while simultaneously directing the resolution of complex client escalations. Milmine architects specialized frameworks to address critical service disruptions, ensuring that the most challenging client issues receive immediate and effective remediation. By overseeing the escalation management division, the Chief Executive Officer & Escalations Executive protects the reputation of the firm and maintains client trust during sensitive operational periods. Dylan Milmine integrates these resolution protocols into the broader business process outsourcing model, creating a seamless feedback loop that improves overall service quality. This dual-focus role requires constant coordination with operational teams to identify systemic risks and implement preventative measures. Through the application of data-driven insights, the Chief Executive Officer & Escalations Executive optimizes response times and enhances the reliability of the global service network. Milmine drives the strategic resolution of conflicts, ensuring that every client engagement remains aligned with the core mission of the organization.

Susan Carson, the Interim Chief Executive Officer at StarTek, provides steady leadership and strategic continuity during this transitional period for the organization. Carson directs the daily operations of the executive team, ensuring that all business process outsourcing initiatives remain on track to meet quarterly objectives. By overseeing the execution of current corporate policies, the Interim Chief Executive Officer maintains stability across the global workforce and client base. Susan Carson facilitates communication between the board and department heads, fostering alignment on key performance indicators and long-term growth targets. This leadership role involves the careful management of resources to support the continued delivery of omni-channel customer experience solutions. Through the implementation of streamlined decision-making processes, the Interim Chief Executive Officer enhances organizational agility and responsiveness to market shifts. Carson drives the refinement of internal workflows, ensuring that the company continues to provide high-value back-office services to corporations worldwide. Ultimately, the Interim Chief Executive Officer secures the operational integrity of the firm.

Bhoop Panwar, the President, Facilities & Administrationnmobile at StarTek, manages the physical infrastructure and administrative support systems that underpin the company's global operations. Panwar architects the strategy for facility expansion and maintenance, ensuring that all service centers provide a secure and efficient environment for employees and technology assets. By overseeing the administration of global real estate and office resources, the President, Facilities & Administrationnmobile supports the seamless delivery of back-office and customer experience services. Bhoop Panwar integrates sustainable practices into facility management to optimize energy usage and reduce operational costs. This leadership role involves constant coordination with regional operations teams to ensure that all physical locations meet the technical requirements of the business. Through the implementation of standardized administrative protocols, the President, Facilities & Administrationnmobile enhances the overall efficiency of the organization. Panwar drives the development of infrastructure projects that support the long-term growth and scalability of the company's global footprint.

Beverley Sinclair, the Chief Operations Officer at StarTek, manages the daily execution of global business process outsourcing services and omni-channel customer experience management. Sinclair architects efficient operational workflows that support the delivery of high-quality back-office solutions for international clients. By overseeing the performance of regional service centers, the Chief Operations Officer ensures that all delivery teams meet strict service level agreements and quality benchmarks. Beverley Sinclair integrates advanced technology tools into the operational infrastructure to drive productivity and reduce overhead costs. This leadership role involves constant collaboration with other C-suite members to align operational capacity with sales growth and market demand. Through the optimization of resource allocation, the Chief Operations Officer enhances the scalability of the service model. Sinclair drives the implementation of standardized processes across all global facilities, ensuring consistency in service delivery. Ultimately, the Chief Operations Officer maintains the operational backbone of the company, supporting the successful execution of complex client projects.

Carmelo Perez, the Chief Sales Officer at StarTek, directs the global sales strategy and business development efforts for the company's outsourcing solutions. Perez architects comprehensive market entry plans to expand the reach of omni-channel customer experience and back-office services into new industry verticals. By overseeing the sales pipeline and client acquisition teams, the Chief Sales Officer ensures a steady influx of revenue and long-term contract renewals. Carmelo Perez integrates market intelligence into the sales process, allowing the organization to tailor its service offerings to the specific needs of global corporations. This leadership role involves building strong relationships with key stakeholders and decision-makers to secure high-value partnerships. Through the implementation of effective sales methodologies, the Chief Sales Officer drives the growth of the company's market share. Perez manages the alignment of sales targets with operational capabilities, ensuring that the firm can successfully deliver on all new business commitments. Ultimately, the Chief Sales Officer secures the financial future of the organization.

S.M Gupta, the Global Chief People Officer at StarTek, directs the human capital strategy and talent management initiatives across the entire international organization. Gupta architects programs focused on employee engagement, professional development, and the cultivation of a high-performance culture within the business process outsourcing sector. By overseeing the recruitment and retention of top-tier talent, the Global Chief People Officer ensures that the company maintains the workforce capacity necessary to support global client operations. S.M Gupta integrates diversity and inclusion efforts into the core organizational structure, fostering an environment that attracts diverse perspectives and drives innovation. This leadership role involves constant collaboration with regional managers to align people strategies with local labor market dynamics and corporate goals. Through the implementation of robust training and development frameworks, the Global Chief People Officer enhances the skill sets of the workforce. Gupta drives the evolution of the company's internal culture, ensuring that every employee remains committed to the mission of delivering exceptional customer experiences.