StarTek Executive and Leadership Team

Christian Nate, the Chief Executive Officer at StarTek, directs the company's overarching strategic vision and operational execution. Nate guides StarTek's global expansion and market positioning, ensuring alignment with the company's mission to deliver superior technology-enabled business process outsourcing solutions. This leadership role involves fostering innovation across all service lines, from customer experience management to back-office technology. Nate's focus remains on driving sustainable growth and enhancing shareholder value by optimizing service delivery and client relationships worldwide. The Chief Executive Officer ensures that StarTek's operations consistently meet the evolving demands of diverse industries. Christian Nate's strategic direction underpins the company's commitment to excellence in every facet of its global operations.

Krishna Kishore, the Deputy Chief Executive Officer at StarTek, supports the Chief Executive Officer in executing the company's strategic objectives and operational frameworks. Kishore plays a pivotal role in managing day-to-day operations across StarTek's global footprint, ensuring seamless delivery of omni-channel customer experience management and technology services. This executive focuses on enhancing operational efficiencies and implementing best practices throughout the organization. Kishore's responsibilities include overseeing cross-functional teams to achieve key performance indicators and drive client satisfaction. The Deputy Chief Executive Officer works closely with other senior leaders to identify new market opportunities and strengthen StarTek's competitive advantage. Krishna Kishore's leadership ensures the robust execution of StarTek's business strategy.

Kathleen Casucci, the Chief Executive Officer, Support & Representative at StarTek, spearheads the strategic direction and operational oversight for all customer support and representative functions. Casucci drives initiatives aimed at elevating the customer experience across all channels, ensuring StarTek's solutions meet and exceed client expectations. This leadership position involves optimizing workforce management, training programs, and quality assurance protocols to maintain high service standards. The Chief Executive Officer, Support & Representative collaborates with technology teams to integrate advanced tools that enhance agent performance and customer engagement. Kathleen Casucci's expertise is critical in maintaining StarTek's reputation for exceptional service delivery and fostering strong client partnerships globally.

Kevin Menuja, the Chief Executive Officer & Owner at StarTek, provides ultimate strategic leadership and ownership oversight for the company's global operations. Menuja sets the long-term vision, guiding StarTek's expansion into new markets and service areas. This executive role involves making critical decisions regarding investments, partnerships, and overall business direction to ensure sustained profitability and market leadership. The Chief Executive Officer & Owner champions a culture of innovation and client-centricity throughout the organization. Kevin Menuja's comprehensive understanding of the business landscape drives StarTek's commitment to delivering cutting-edge technology-enabled BPO solutions worldwide.

Susan Carson, the Interim Chief Executive Officer at StarTek, provides critical leadership during a transitional period, ensuring continuity and strategic momentum. Carson oversees the company's global operations, focusing on maintaining high standards in customer experience management and technology services. This role involves guiding executive teams to execute existing strategies and identify opportunities for operational improvement. The Interim Chief Executive Officer works to uphold StarTek's commitment to its clients and stakeholders, ensuring seamless service delivery across all business units. Susan Carson's leadership ensures that StarTek continues to advance its mission while navigating organizational changes effectively.

Gurpal Singh, the Global Chief Operating Officer at StarTek, directs the company's worldwide operational strategies and execution. Singh oversees all aspects of service delivery, ensuring efficiency and quality across StarTek's global network of operations. This executive role involves optimizing processes for omni-channel customer experience management, back-office functions, and technology services. Singh collaborates with regional leaders to implement standardized best practices and drive continuous improvement. The Global Chief Operating Officer is instrumental in managing resources, enhancing productivity, and ensuring that StarTek consistently meets its contractual obligations and client service level agreements. Gurpal Singh's leadership ensures the robust and scalable delivery of StarTek's BPO solutions.

Beverley Sinclair, the Chief Operations Officer at StarTek, manages the operational execution of the company's business process outsourcing solutions. Sinclair focuses on optimizing the delivery of customer experience management and technology services, ensuring seamless integration and high performance. This role involves overseeing operational teams, implementing process improvements, and driving efficiency across various departments. The Chief Operations Officer works closely with other executives to align operational strategies with StarTek's overall business objectives. Beverley Sinclair's leadership ensures that StarTek's operational frameworks support client needs and contribute to the company's growth and market presence.

Carmelo Perez, the Chief Sales Officer at StarTek, leads the global sales organization, driving revenue growth and market expansion. Perez develops and executes strategic sales plans to acquire new clients and deepen relationships with existing ones across diverse industries. This executive role involves managing the sales pipeline, fostering a high-performance sales culture, and ensuring alignment with marketing and operational strategies. The Chief Sales Officer oversees the sales teams responsible for promoting StarTek's comprehensive suite of BPO solutions, including customer experience management and technology services. Carmelo Perez's leadership is crucial for achieving StarTek's ambitious growth targets and solidifying its position in the global market.

S.M. Gupta, the Global Chief People Officer at StarTek, directs the company's human capital strategy and organizational development initiatives worldwide. Gupta oversees all aspects of talent management, including recruitment, employee engagement, compensation, and benefits, ensuring StarTek attracts and retains top talent. This executive role involves fostering a positive and productive work environment that supports StarTek's mission and values. The Global Chief People Officer collaborates with senior leadership to align people strategies with business objectives, driving employee performance and organizational effectiveness. S.M. Gupta's leadership is essential for building a strong, capable workforce that underpins StarTek's global service delivery capabilities.

Adrian Agento, the Team Captain at StarTek, provides direct leadership and operational guidance to a specific team within the company's service delivery structure. Agento focuses on ensuring the effective execution of daily tasks, fostering team collaboration, and maintaining high standards of performance for customer interactions and back-office processes. This role involves mentoring team members, addressing immediate operational challenges, and ensuring adherence to StarTek's service protocols. The Team Captain plays a vital part in translating broader operational strategies into tangible results at the team level. Adrian Agento's hands-on approach contributes directly to the quality of service delivered to StarTek's clients.