Staples Executive and Leadership Team

September, 2026

Leadership Overview

Staples has 9 executives leading key functions including strategy, financial oversight, retail operations, regional management, administrative governance, and customer relations.

Focused on delivering comprehensive workspace solutions, Staples empowers businesses and educational institutions through a robust network of retail stores, e-commerce platforms, and specialized business services across North America and international markets.

Leadership Roles at Staples

  • Chief Executive Officer - Rachel Huckle
  • Chief Executive Officer (Canada) - Jens Cermak
  • Senior Executive Assistant & Chief Executive Officer & Chief Financial Officer & Chief Human Resources Officer - Karen Coakley
  • Chief Financial Officer - Joe Mamah
  • Chief Operating Officer, US Retail Stores - Timothy Bernicke
  • President - William Staples
  • Staples Executive Office Of The President - Melinda Delph
  • Customer Relations Specialist & President, Office of - Juanita Lane
  • Broker and President - Dana Staples
  • Rachel Huckle - Chief Executive Officer

    Rachel Huckle, the Chief Executive Officer at Staples, directs the overarching corporate strategy and global retail vision. Huckle architects long-term growth initiatives by integrating office supply distribution with advanced technology solutions and workspace furniture services. By aligning the executive team with evolving market demands, the Chief Executive Officer ensures operational excellence across all North American and international channels. This leadership role involves constant evaluation of e-commerce performance and physical store efficiency to maintain a competitive edge in the retail sector. Rachel Huckle drives the organizational mission to support modern workplaces and learning environments through innovation and service quality. Through rigorous oversight of business-to-business segments, the Chief Executive Officer secures sustainable revenue streams while fostering a culture of customer-centric development. Ultimately, Huckle positions the company as a primary partner for enterprises and home office workers seeking comprehensive supply chain reliability.

    Jens Cermak - Chief Executive Officer (Canada)

    Jens Cermak, the Chief Executive Officer (Canada) at Staples, leads all business operations and strategic initiatives within the Canadian market. Cermak architects localized growth plans that leverage the company's comprehensive range of office supplies, technology solutions, and furniture services. By overseeing regional e-commerce and retail channels, the Chief Executive Officer (Canada) ensures that the organization meets the specific requirements of Canadian businesses, educational institutions, and individual consumers. This leadership role involves adapting global corporate strategies to fit the unique nuances of the Canadian retail landscape. Jens Cermak drives market expansion and operational efficiency, ensuring that the brand remains a preferred partner for workspace needs across the country. Through consistent engagement with local stakeholders, the Chief Executive Officer (Canada) fosters strong customer relationships and brand loyalty. Ultimately, Cermak secures the company's competitive position by delivering tailored solutions that address the evolving demands of the Canadian workforce and student population.

    Karen Coakley - Senior Executive Assistant & Chief Executive Officer & Chief Financial Officer & Chief Human Resources Officer

    Karen Coakley, the Senior Executive Assistant & Chief Executive Officer & Chief Financial Officer & Chief Human Resources Officer at Staples, coordinates high-level administrative governance and cross-functional executive support. Coakley architects internal communication flows and organizational processes that bridge the gap between the Chief Executive Officer, the Chief Financial Officer, and the Chief Human Resources Officer. By managing complex scheduling and strategic documentation, the Senior Executive Assistant & Chief Executive Officer & Chief Financial Officer & Chief Human Resources Officer ensures that leadership decisions align with the company's mission of providing essential office and technology products. This leadership role involves facilitating collaboration across departments to maintain operational cohesion. Karen Coakley drives efficiency in executive decision-making, supporting the company's ability to serve diverse customer segments effectively. Through meticulous oversight of administrative and human resource functions, the Senior Executive Assistant & Chief Executive Officer & Chief Financial Officer & Chief Human Resources Officer enables the executive team to focus on long-term growth and market impact.

    Joe Mamah - Chief Financial Officer

    Joe Mamah, the Chief Financial Officer at Staples, manages the fiscal health and capital allocation strategies for the entire organization. Mamah oversees financial planning, reporting, and risk management to ensure the stability of the company's diverse retail and business service operations. By analyzing market trends across North America, the Chief Financial Officer optimizes cost structures and investment in technology platforms. This leadership role requires close collaboration with the executive team to align budgetary goals with the broader mission of providing essential office and furniture products. Joe Mamah drives financial transparency and accountability, supporting the company's ability to scale its e-commerce and physical store presence effectively. Through precise fiscal governance, the Chief Financial Officer enables the business to navigate complex retail environments while maintaining profitability. Ultimately, Mamah secures the financial foundation necessary for long-term growth and continued service to students, teachers, and large enterprises.

    Timothy Bernicke - Chief Operating Officer, US Retail Stores

    Timothy Bernicke, the Chief Operating Officer, US Retail Stores at Staples, directs the daily performance and operational efficiency of the physical store network. Bernicke architects strategies to enhance the in-store customer experience, focusing on the delivery of office supplies, technology products, and workspace furniture. By streamlining supply chain logistics and inventory management, the Chief Operating Officer, US Retail Stores ensures that local markets receive consistent access to essential business services. This leadership role involves coordinating with regional managers to optimize store layouts and service capabilities for diverse customer segments. Timothy Bernicke drives operational improvements that support the company's broader retail mission, ensuring that physical locations remain vital hubs for modern workplaces. Through rigorous oversight of store-level execution, the Chief Operating Officer, US Retail Stores maintains high standards of service quality. Ultimately, Bernicke strengthens the company's retail footprint by aligning store operations with evolving consumer needs.

    William Staples - President

    William Staples, the President at Staples, directs the strategic vision and overall business development for the organization. Staples architects initiatives that expand the company's reach in office supplies, technology products, and business services. By overseeing the integration of e-commerce and physical retail channels, the President ensures that the company remains a leader in providing workspace solutions to enterprises and home office workers. This leadership role involves guiding the executive team toward achieving long-term growth targets and maintaining high service standards. William Staples drives the company's commitment to innovation, ensuring that product offerings evolve alongside the needs of modern workplaces and learning environments. Through active engagement with key stakeholders, the President fosters a culture of excellence and customer-centricity. Ultimately, Staples secures the company's market position by overseeing the execution of core business strategies that support diverse customer segments across North America and international markets.
    William Staples

    Melinda Delph - Staples Executive Office Of The President

    Melinda Delph, the Staples Executive Office Of The President at Staples, manages the strategic operations and high-level initiatives originating from the Office of the President. Delph architects workflows that support the implementation of corporate policies regarding office supplies, technology solutions, and furniture services. By coordinating between the President and various department heads, the Staples Executive Office Of The President ensures that organizational goals remain aligned with the company's mission. This leadership role involves monitoring the progress of key business projects and facilitating communication across the executive team. Melinda Delph drives operational consistency, ensuring that the company effectively serves its diverse customer base, from small businesses to large enterprises. Through rigorous oversight of executive priorities, the Staples Executive Office Of The President enables the leadership team to execute strategies that enhance market presence. Ultimately, Delph supports the company's ability to deliver comprehensive workspace solutions through efficient management of presidential directives.

    Juanita Lane - Customer Relations Specialist & President, Office of

    Juanita Lane, the Customer Relations Specialist & President, Office of at Staples, directs the strategy for customer engagement and high-level service resolution. Lane architects programs that improve the interaction between the company and its diverse customer segments, including educational institutions and home office workers. By overseeing the Office of the President's customer-facing initiatives, the Customer Relations Specialist & President, Office of ensures that feedback directly informs the development of office supplies and technology products. This leadership role involves analyzing service data to identify opportunities for enhancing the overall customer experience. Juanita Lane drives initiatives that strengthen brand loyalty and ensure that the company's business services meet the evolving needs of modern workplaces. Through proactive management of customer relations, the Customer Relations Specialist & President, Office of maintains the company's reputation for reliability and support. Ultimately, Lane secures long-term customer satisfaction by aligning service delivery with the company's core mission.

    Dana Staples - Broker and President

    Dana Staples, the Broker and President at Staples, directs the commercial real estate and business brokerage strategies that support the company's physical footprint. Staples architects partnerships and lease agreements that optimize the placement of retail stores and business service centers across North America. By managing the acquisition and development of workspace environments, the Broker and President ensures that the company maintains a strategic presence in key markets. This leadership role involves evaluating real estate opportunities that align with the company's mission of providing accessible office supplies and furniture. Dana Staples drives growth by securing locations that maximize customer reach and operational efficiency. Through careful negotiation and market analysis, the Broker and President supports the company's ability to serve students, teachers, and enterprises effectively. Ultimately, Staples strengthens the company's retail infrastructure by overseeing the strategic expansion of physical locations to meet the demands of modern workplaces.

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    Frequently Asked Questions Regarding Staples Top Executives and Leadership Team

    Who leads Staples?
    Staples is led by Rachel Huckle (Chief Executive Officer), along with executives such as Jens Cermak (Chief Executive Officer (Canada)) and Karen Coakley (Senior Executive Assistant & Chief Executive Officer & Chief Financial Officer & Chief Human Resources Officer).
    Who is part of Staples’s executive team?
    The executive team of Staples includes leaders such as Rachel Huckle (Chief Executive Officer), Jens Cermak (Chief Executive Officer (Canada)), Karen Coakley (Senior Executive Assistant & Chief Executive Officer & Chief Financial Officer & Chief Human Resources Officer) and other senior executives.
    How many executives does Staples have?
    Staples has 9 executives leading key business areas.
    What roles are included in Staples’s leadership team?
    The leadership team of Staples includes roles such as Chief Executive Officer, Chief Executive Officer (Canada), Senior Executive Assistant & Chief Executive Officer & Chief Financial Officer & Chief Human Resources Officer, Chief Financial Officer, Chief Operating Officer, US Retail Stores.