Staples Executive and Leadership Team

October, 2026

Leadership Overview

Staples has 8 executives leading key functions including corporate strategy, financial oversight, regional operations, and administrative management.

Focused on delivering comprehensive workspace solutions, Staples empowers businesses and educational institutions through a vast network of retail, e-commerce, and business-to-business service channels across North America and international markets.

Leadership Roles at Staples

  • Chief Executive Officer - Rachel Huckle
  • Chief Executive Officer (Canada) - Jens Cermak
  • Senior Executive Assistant & Chief Executive Officer & Chief Financial Officer & Chief Human Resources Officer - Karen Coakley
  • Chief Financial Officer - Joe Mamah
  • President - William Staples
  • Customer Relations Specialist & President, Office of - Juanita Lane
  • Broker and President - Dana Staples
  • Staples Executive Office Of The President - Melinda Delph
  • Rachel Huckle - Chief Executive Officer

    Rachel Huckle, the Chief Executive Officer at Staples, directs the overarching corporate strategy and global retail operations. Huckle architects the long-term vision for office supplies, technology products, and furniture distribution across diverse market segments. By aligning e-commerce platforms with physical store footprints, the Chief Executive Officer ensures seamless service delivery for small businesses and large enterprises alike. Huckle drives organizational efficiency while overseeing the integration of business services into the modern workplace ecosystem. This leadership role involves constant evaluation of market trends to maintain a competitive edge in the retail sector. Through rigorous focus on operational excellence, Rachel Huckle secures the company's position as a primary provider for educational institutions and home office workers. Ultimately, Huckle fosters a culture of innovation that supports sustainable growth and enhances the customer experience across all international markets.

    Jens Cermak - Chief Executive Officer (Canada)

    Jens Cermak, the Chief Executive Officer (Canada) at Staples, directs all business activities and retail strategies within the Canadian market. Cermak architects localized growth initiatives that align with the broader corporate mission of providing essential office supplies and technology solutions. By managing regional supply chains and customer service protocols, the Chief Executive Officer (Canada) ensures that educational institutions and businesses receive consistent support. Cermak drives operational performance by tailoring product offerings to the specific requirements of the Canadian workforce and learning environments. This leadership role involves coordinating with cross-functional teams to enhance the efficiency of e-commerce and physical retail presence. Through targeted market expansion and service optimization, Jens Cermak strengthens the brand's footprint across the region. Ultimately, Cermak delivers high-value workspace solutions that cater to the unique demands of the Canadian consumer base while maintaining alignment with global standards.

    Karen Coakley - Senior Executive Assistant & Chief Executive Officer & Chief Financial Officer & Chief Human Resources Officer

    Karen Coakley, the Senior Executive Assistant & Chief Executive Officer & Chief Financial Officer & Chief Human Resources Officer at Staples, coordinates complex administrative functions and cross-departmental workflows. Coakley facilitates communication between the executive office and key operational units to ensure alignment on strategic goals. By managing high-level scheduling and resource allocation, the Senior Executive Assistant & Chief Executive Officer & Chief Financial Officer & Chief Human Resources Officer supports the seamless execution of corporate initiatives. Coakley drives organizational cohesion by bridging the gap between financial planning, human capital management, and executive decision-making. This role involves overseeing critical administrative processes that enable the company to provide office essentials and technology services effectively. Through meticulous attention to detail, Karen Coakley optimizes the productivity of the leadership team. Ultimately, Coakley ensures that the company's internal operations remain agile and responsive to the needs of diverse customer segments.

    Joe Mamah - Chief Financial Officer

    Joe Mamah, the Chief Financial Officer at Staples, manages the fiscal health and capital allocation strategies for the entire organization. Mamah oversees financial planning, reporting, and risk management to ensure the stability of the company's extensive retail and business-to-business operations. By analyzing revenue streams from both physical stores and digital channels, the Chief Financial Officer optimizes resource distribution to support technology solutions and workspace furniture expansion. Mamah collaborates with executive leadership to drive profitability and maintain strong balance sheets across North American markets. This role requires precise oversight of budgetary frameworks to support the evolving needs of modern workplaces. Through strategic financial modeling, Joe Mamah enables the company to invest in critical infrastructure and service improvements. Ultimately, Mamah provides the fiscal foundation necessary for the organization to meet the demands of diverse customer segments ranging from students to large corporate entities.

    William Staples - President

    William Staples, the President at Staples, leads the execution of core business strategies and oversees the daily operations of the retail and service divisions. Staples architects initiatives that enhance the delivery of office supplies, furniture, and technology solutions to a broad customer base. By focusing on the integration of physical stores and digital platforms, the President ensures that the company remains a leader in the retail industry. Staples drives performance across North American operations by fostering strong relationships with business clients and educational partners. This leadership role involves guiding the organization through market shifts and ensuring that service offerings meet the evolving requirements of modern workplaces. Through strategic oversight of product distribution and customer engagement, William Staples maintains the company's reputation for reliability and quality. Ultimately, Staples supports the organization's mission by driving operational excellence and ensuring that all business units contribute to long-term success.
    William Staples

    Juanita Lane - Customer Relations Specialist & President, Office of

    Juanita Lane, the Customer Relations Specialist & President, Office of at Staples, manages the interface between the company and its diverse client base. Lane architects strategies to improve customer satisfaction and loyalty across all retail and business-to-business channels. By analyzing feedback from students, teachers, and home office workers, the Customer Relations Specialist & President, Office of ensures that service delivery aligns with user expectations. Lane drives initiatives that enhance the quality of printing services and technology support provided to clients. This leadership role involves coordinating with internal teams to resolve complex service issues and maintain high standards of engagement. Through proactive communication and relationship management, Juanita Lane strengthens the brand's connection with its market. Ultimately, Lane ensures that the company's commitment to providing essential workspace solutions remains central to every customer interaction, fostering trust and long-term retention across all service platforms.

    Dana Staples - Broker and President

    Dana Staples, the Broker and President at Staples, directs the procurement and brokerage activities that support the company's extensive inventory of office supplies and furniture. Staples architects supply chain solutions that ensure consistent availability of products for businesses and educational institutions. By managing relationships with vendors and partners, the Broker and President optimizes the cost-efficiency of the company's procurement processes. Staples drives the expansion of workspace furniture offerings to meet the changing demands of modern office environments. This leadership role involves navigating complex market dynamics to secure high-quality products at competitive prices. Through strategic oversight of inventory management and distribution, Dana Staples ensures that the company maintains a robust supply network. Ultimately, Staples supports the organization's mission by providing the essential materials and furniture that enable productivity for diverse customer segments across North America and international markets.

    Melinda Delph - Staples Executive Office Of The President

    Melinda Delph, the Staples Executive Office Of The President at Staples, manages the strategic priorities and operational flow within the highest levels of the organization. Delph architects communication frameworks that keep the leadership team aligned on the company's mission to provide comprehensive office and technology solutions. By overseeing the implementation of executive directives, the Staples Executive Office Of The President ensures that all departments remain focused on growth and service excellence. Delph drives the coordination of cross-functional projects that support the company's retail and business-to-business objectives. This leadership role involves managing sensitive information and facilitating high-level decision-making processes that impact the entire enterprise. Through rigorous oversight of executive operations, Melinda Delph enhances the efficiency of the leadership team. Ultimately, Delph ensures that the organization remains agile and capable of meeting the evolving needs of modern workplaces and learning environments across all regions.

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    Frequently Asked Questions Regarding Staples Top Executives and Leadership Team

    Who leads Staples?
    Staples is led by Rachel Huckle (Chief Executive Officer), along with executives such as Jens Cermak (Chief Executive Officer (Canada)) and Karen Coakley (Senior Executive Assistant & Chief Executive Officer & Chief Financial Officer & Chief Human Resources Officer).
    Who is part of Staples’s executive team?
    The executive team of Staples includes leaders such as Rachel Huckle (Chief Executive Officer), Jens Cermak (Chief Executive Officer (Canada)), Karen Coakley (Senior Executive Assistant & Chief Executive Officer & Chief Financial Officer & Chief Human Resources Officer) and other senior executives.
    How many executives does Staples have?
    Staples has 8 executives leading key business areas.
    What roles are included in Staples’s leadership team?
    The leadership team of Staples includes roles such as Chief Executive Officer, Chief Executive Officer (Canada), Senior Executive Assistant & Chief Executive Officer & Chief Financial Officer & Chief Human Resources Officer, Chief Financial Officer, President.