Sound Executive and Leadership Team

Katrina Egner, the President & Chief Executive Officer at Sound, directs the overarching strategic vision for mental health and addiction treatment services. Overseeing organizational growth, the President & Chief Executive Officer ensures alignment between clinical outcomes and long-term operational sustainability. This leadership role involves managing complex stakeholder relationships and driving expansion initiatives across the Washington market. By prioritizing patient-centered care models, Katrina Egner directly impacts the efficacy of behavioral health delivery. The President & Chief Executive Officer maintains rigorous standards for service quality while navigating the evolving landscape of healthcare regulations. Through consistent focus on mission-driven objectives, Egner secures the financial and operational health of the organization. This executive leadership ensures that all departments remain synchronized with the core goal of providing accessible, high-quality treatment to diverse populations throughout the region.

Paula Janson, the Board President at Sound, governs the strategic direction and fiduciary responsibilities of the organization. Overseeing board activities, the Board President ensures compliance with regulatory requirements and alignment with the mission of providing mental health and addiction treatment. This leadership role involves facilitating high-level decision-making processes and maintaining accountability to the community. By guiding board discussions, Paula Janson supports the long-term sustainability of the organization and its impact on public health. The Board President works closely with executive leadership to evaluate organizational performance and approve major strategic initiatives. Through diligent oversight of governance policies, Janson protects the integrity and mission of the institution. This executive function provides the necessary framework for the organization to navigate market challenges while continuing to deliver essential behavioral health services to the population.

Phaedra Pascoe, the Chief Medical Officer at Sound, architects the clinical protocols and treatment methodologies for mental health and addiction recovery programs. Overseeing medical staff performance, the Chief Medical Officer ensures adherence to evidence-based practices and safety standards. This leadership role involves integrating innovative therapeutic approaches into daily operations to improve patient recovery rates. By monitoring clinical data, Phaedra Pascoe optimizes treatment pathways and enhances the quality of care provided to the community. The Chief Medical Officer collaborates with administrative leadership to align medical resources with organizational capacity. Through continuous evaluation of clinical outcomes, Pascoe drives improvements in service delivery and patient satisfaction. This executive function remains vital for maintaining the reputation of the organization as a leader in behavioral health, ensuring that every medical intervention meets the highest professional benchmarks for excellence and patient safety.

Charlotte Jones, the Vice President & Chief People Officer at Sound, directs human capital strategies and organizational culture initiatives. Overseeing talent acquisition and employee development, the Vice President & Chief People Officer ensures the workforce possesses the necessary skills to deliver specialized mental health services. This leadership role involves designing comprehensive training programs and fostering an inclusive environment that supports staff retention. By implementing robust performance management systems, Charlotte Jones drives operational efficiency and employee engagement. The Vice President & Chief People Officer collaborates with executive leadership to align staffing levels with the growing demand for addiction treatment services. Through strategic workforce planning, Jones strengthens the internal infrastructure required to support long-term organizational goals. This executive function remains essential for cultivating a high-performing team capable of meeting the complex needs of patients across the regional service area.