Soma Executive and Leadership Team

July, 2026

Leadership Overview

Soma has 10 executives leading key functions including strategy, operations, technology, and market expansion.

Driven by a commitment to exceptional customer experiences, Soma focuses on empowering women through personalized service and innovative fit solutions, solidifying its position in the retail lingerie market.

Leadership Roles at Soma

  • Chief Executive Officer - Christopher Pagels
  • Founder & Chief Executive Officer - Megan McDonald
  • Founder & Chief Executive Officer - Kimberly Jeffs
  • President & Chief Executive Officer - Jacob Eisenhauer
  • Chief Operating Officer - Emma Mpyana
  • President - Jeremiah Kinsey
  • President - Charles Nesbit
  • President - Cynthia Zontek
  • Senior VP, Management & Chief Technology Officer & Chief Information Officer & Director - Almutasembellah Shamaa
  • Senior VP, Management & Chief Technology Officer & Chief Information Officer & Director - Hirofumi Shimohara
  • Christopher Pagels - Chief Executive Officer

    Christopher Pagels, the Chief Executive Officer at Soma, directs the company's overall strategic vision and operational execution. Pagels oversees all departments, ensuring alignment with Soma's mission to provide 5-star personal service and revolutionary bra fit technology. This leadership role involves driving growth initiatives and maintaining the company's competitive edge in the women's lingerie market. By focusing on innovation and customer satisfaction, Christopher Pagels ensures the continued success and expansion of Soma's retail footprint. The Chief Executive Officer's responsibilities include fostering a culture of excellence and guiding the executive team toward achieving key performance indicators. Pagels's strategic direction is crucial for navigating market dynamics and enhancing brand loyalty. This executive's oversight extends to financial performance and long-term business sustainability.

    Megan McDonald - Founder & Chief Executive Officer

    Megan McDonald, the Founder & Chief Executive Officer at Soma, established the company's foundational principles and continues to shape its strategic direction. McDonald's leadership focuses on embedding the core values of personalized service and innovative fit solutions throughout the organization. This role involves guiding the executive team in upholding the brand's commitment to quality and customer satisfaction. By championing the vision of 5-star service, Megan McDonald ensures that Soma remains a leader in the women's lingerie boutique sector. The Founder & Chief Executive Officer's influence is critical in maintaining the unique brand identity and driving forward the company's mission. McDonald's ongoing involvement guarantees that the company's innovative spirit and customer-centric approach persist.

    Kimberly Jeffs - Founder & Chief Executive Officer

    Kimberly Jeffs, the Founder & Chief Executive Officer at Soma, plays a pivotal role in defining the company's strategic objectives and operational framework. Jeffs's leadership emphasizes the integration of advanced bra fit technology with exceptional customer care, reinforcing Soma's market position. This executive guides the company's expansion efforts and ensures the consistent delivery of high-quality products and services. By championing the brand's unique value proposition, Kimberly Jeffs drives customer loyalty and market differentiation. The Founder & Chief Executive Officer's oversight is essential for maintaining the company's innovative edge and commitment to excellence. Jeffs's strategic vision is instrumental in navigating the competitive retail landscape and achieving sustainable growth.

    Jacob Eisenhauer - President & Chief Executive Officer

    Jacob Eisenhauer, the President & Chief Executive Officer at Soma, directs the company's comprehensive business strategy and operational management. Eisenhauer's leadership ensures the seamless integration of Soma's innovative bra fit technology and personalized service offerings across all facets of the business. This executive is responsible for driving revenue growth, optimizing operational efficiency, and expanding market reach within the women's lingerie sector. By fostering strong relationships with stakeholders and leading the executive team, Jacob Eisenhauer upholds the company's commitment to excellence. The President & Chief Executive Officer's role is critical in navigating market challenges and capitalizing on emerging opportunities. Eisenhauer's strategic oversight guarantees the sustained success and evolution of Soma's retail operations.

    Emma Mpyana - Chief Operating Officer

    Emma Mpyana, the Chief Operating Officer at Soma, oversees the day-to-day operational functions and ensures the efficient execution of business strategies. Mpyana's leadership focuses on optimizing supply chain management, inventory control, and retail store operations to deliver Soma's signature 5-star personal service. This executive is instrumental in managing the company's extensive network of 1,900 certified Bra Fit Experts, ensuring consistent service quality and brand representation. By driving operational excellence, Emma Mpyana supports the company's growth objectives and enhances overall customer satisfaction. The Chief Operating Officer's role is critical in maintaining the seamless integration of technology and service delivery across all Soma locations. Mpyana's focus on efficiency directly impacts the company's profitability and market responsiveness.

    Jeremiah Kinsey - President

    Jeremiah Kinsey, the President at Soma, leads strategic initiatives aimed at enhancing the company's market presence and operational effectiveness. Kinsey's focus involves driving business development and fostering key partnerships to expand Soma's reach within the women's lingerie industry. This executive oversees critical functions that support the delivery of personalized service and innovative fit solutions, ensuring alignment with the company's core mission. By championing strategic growth opportunities, Jeremiah Kinsey contributes significantly to Soma's overall success and brand reputation. The President's leadership is essential for navigating complex market dynamics and achieving sustained revenue growth. Kinsey's vision guides the company toward new avenues of expansion and customer engagement.

    Charles Nesbit - President

    Charles Nesbit, the President at Soma, directs key strategic operations and drives initiatives to elevate the company's market position. Nesbit's leadership emphasizes the integration of advanced technology, such as SOMAINNOFIT, with the company's renowned 5-star personal service. This executive is responsible for overseeing critical business units that contribute to Soma's unique value proposition in the retail lingerie sector. By fostering innovation and operational excellence, Charles Nesbit ensures the consistent delivery of high-quality customer experiences. The President's role is vital in guiding the company's expansion efforts and strengthening its competitive advantage. Nesbit's strategic direction supports the ongoing development of Soma's brand and its commitment to customer satisfaction.

    Cynthia Zontek - President

    Cynthia Zontek, the President at Soma, leads critical strategic planning and operational oversight to advance the company's objectives. Zontek's responsibilities include driving initiatives that enhance customer engagement and reinforce Soma's reputation for exceptional service and innovative bra fit technology. This executive focuses on optimizing business processes to ensure the effective delivery of products and services across all channels. By championing strategic partnerships and market development, Cynthia Zontek contributes to Soma's sustained growth and industry leadership. The President's leadership is crucial for maintaining operational efficiency and adapting to evolving market demands. Zontek's strategic insights guide the company in achieving its long-term vision and enhancing brand value.

    Almutasembellah Shamaa - Senior VP, Management & Chief Technology Officer & Chief Information Officer & Director

    Almutasembellah Shamaa, the Senior VP, Management & Chief Technology Officer & Chief Information Officer & Director at Soma, spearheads the company's technological advancements and information systems strategy. Shamaa's responsibilities encompass the development and implementation of cutting-edge technology solutions, including the SOMAINNOFIT bra fit technology, to enhance customer experience and operational efficiency. This executive oversees the IT infrastructure, ensuring data security and system reliability across the organization. By driving technological innovation, Almutasembellah Shamaa supports Soma's mission to deliver exceptional service and maintain a competitive advantage in the retail lingerie market. The Chief Technology Officer's strategic vision is crucial for future-proofing the company's digital capabilities and supporting business growth initiatives.

    Hirofumi Shimohara - Senior VP, Management & Chief Technology Officer & Chief Information Officer & Director

    Hirofumi Shimohara, the Senior VP, Management & Chief Technology Officer & Chief Information Officer & Director at Soma, directs the company's technological infrastructure and information management systems. Shimohara's expertise is crucial in maintaining and enhancing the SOMAINNOFIT bra fit technology, ensuring its seamless integration with customer-facing platforms. This executive oversees the strategic deployment of IT resources, focusing on data integrity, system security, and operational scalability. By driving technological innovation, Hirofumi Shimohara supports Soma's commitment to providing exceptional customer service and a superior shopping experience. The Chief Information Officer's role is vital in safeguarding sensitive customer data and ensuring compliance with industry regulations. Shimohara's leadership ensures that Soma's technological capabilities remain at the forefront of the retail sector.

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    Frequently Asked Questions Regarding Soma Top Executives and Leadership Team

    Who leads Soma?
    Soma is led by Christopher Pagels (Chief Executive Officer), along with executives such as Megan McDonald (Founder & Chief Executive Officer) and Kimberly Jeffs (Founder & Chief Executive Officer).
    Who is part of Soma’s executive team?
    The executive team of Soma includes leaders such as Christopher Pagels (Chief Executive Officer), Megan McDonald (Founder & Chief Executive Officer), Kimberly Jeffs (Founder & Chief Executive Officer) and other senior executives.
    How many executives does Soma have?
    Soma has 10 executives leading key business areas.
    What roles are included in Soma’s leadership team?
    The leadership team of Soma includes roles such as Chief Executive Officer, Founder & Chief Executive Officer, Founder & Chief Executive Officer, President & Chief Executive Officer, Chief Operating Officer.