Shiseido Executive and Leadership Team

September, 2026

Leadership Overview

Shiseido has 10 executives leading key functions including strategy, marketing, operations, finance, and digital transformation.

Driven by a legacy of beauty innovation, Shiseido maintains a global commitment to excellence in skincare, cosmetics, and fragrance while fostering diverse satellite businesses across the restaurant and beauty education sectors.

Leadership Roles at Shiseido

  • Chief Executive Officer - E. Jane
  • Chief Executive Officer, Shiseido (Japan) - Norio Tadakawa
  • Chief Financial Officer & Senior VP, Shiseido Region (China) - Domenic Rosina
  • Interim Chief Financial Officer (Americas) - Lauren DiSalle
  • Chief Operating Officer - Jacqueline Robb
  • Executive And Chief Operating Officer Chief Operating Officer - Janet Mccoy
  • President & Chief Operating Officer - Edward Houlihan
  • Chief Marketing Officer - Emilia Casey
  • Chief Information Officer & Head of Business Transformation - Franck Phanithavong
  • Board Member - Tsunehiko Iwai
  • E. Jane - Chief Executive Officer

    E. Jane, the Chief Executive Officer at Shiseido, directs the overarching global strategy for the entire portfolio of skincare, cosmetics, and fragrance brands. This leadership role involves aligning the long-term vision with the evolving demands of the international beauty market. By overseeing the integration of satellite businesses like beauty salons and schools, the Chief Executive Officer ensures consistent brand equity across all operational segments. E. Jane maintains close collaboration with the Board to drive sustainable growth and market expansion. Through the implementation of high-level corporate policies, the Chief Executive Officer secures the competitive positioning of the organization. This executive leadership focuses on maintaining the heritage of the brand while pushing forward with modern, science-backed product development. Ultimately, the Chief Executive Officer guides the company toward achieving its financial and cultural objectives on a global scale.

    Norio Tadakawa - Chief Executive Officer, Shiseido (Japan)

    Norio Tadakawa, the Chief Executive Officer, Shiseido (Japan) at Shiseido, directs the strategic operations and market development within the company's home market of Japan. This role involves overseeing the entire domestic portfolio, including retail partnerships, product launches, and brand positioning. By maintaining a deep connection to the local consumer base, the Chief Executive Officer, Shiseido (Japan) ensures that the brand remains the leader in the Japanese beauty industry. Norio Tadakawa coordinates with global leadership to align domestic initiatives with the company's international strategy. This leadership function requires the management of complex retail networks and the promotion of the company's heritage in the Ginza region. Through the execution of localized marketing and sales strategies, the Chief Executive Officer, Shiseido (Japan) drives consistent revenue growth. Ultimately, the Chief Executive Officer, Shiseido (Japan) preserves the company's core identity while adapting to the evolving preferences of the Japanese market.

    Domenic Rosina - Chief Financial Officer & Senior VP, Shiseido Region (China)

    Domenic Rosina, the Chief Financial Officer & Senior VP, Shiseido Region (China) at Shiseido, manages the financial health and strategic growth initiatives within the critical Chinese market. This role involves overseeing regional budgeting, capital allocation, and financial reporting to ensure alignment with corporate objectives. By driving expansion efforts in the region, the Chief Financial Officer & Senior VP, Shiseido Region (China) identifies new opportunities for market penetration and revenue growth. Domenic Rosina collaborates with the executive team to mitigate financial risks and optimize resource distribution across the regional operations. This leadership function requires a deep understanding of local market dynamics and regulatory environments to maintain sustainable profitability. Through the execution of precise financial planning, the Chief Financial Officer & Senior VP, Shiseido Region (China) supports the broader organizational goal of maintaining a strong presence in the Asian beauty sector.

    Lauren DiSalle - Interim Chief Financial Officer (Americas)

    Lauren DiSalle, the Interim Chief Financial Officer (Americas) at Shiseido, directs the financial operations and fiscal strategy for the company's North American market. This role involves managing regional financial planning, analysis, and reporting to ensure the stability of the business unit. By overseeing the allocation of resources for marketing and distribution, the Interim Chief Financial Officer (Americas) supports the growth of the brand in a highly competitive landscape. Lauren DiSalle works closely with the global finance team to ensure compliance with international accounting standards and corporate governance. This leadership position requires the ability to navigate complex economic conditions while maintaining a focus on long-term profitability. Through the implementation of rigorous financial controls, the Interim Chief Financial Officer (Americas) provides the necessary oversight to sustain regional operations. Ultimately, the Interim Chief Financial Officer (Americas) ensures that the company's financial performance in the Americas remains aligned with global targets.

    Jacqueline Robb - Chief Operating Officer

    Jacqueline Robb, the Chief Operating Officer at Shiseido, manages the complex supply chain and manufacturing processes required to produce high-quality skincare and cosmetic products. This role involves streamlining internal operations to improve efficiency and reduce production costs across global facilities. By overseeing the logistics network, the Chief Operating Officer ensures that products reach retail partners and consumers in a timely manner. Jacqueline Robb coordinates with regional headquarters to maintain consistent quality standards throughout the manufacturing lifecycle. This leadership position requires rigorous oversight of inventory management and production capacity to meet fluctuating market demand. Through the implementation of lean manufacturing principles, the Chief Operating Officer enhances the overall operational agility of the organization. Ultimately, the Chief Operating Officer supports the company's growth by maintaining a robust and responsive production infrastructure that sustains the global distribution of beauty products.

    Janet Mccoy - Executive And Chief Operating Officer Chief Operating Officer

    Janet Mccoy, the Executive And Chief Operating Officer Chief Operating Officer at Shiseido, focuses on the internal scaling and organizational development of the company's diverse business units. This role involves optimizing the administrative functions and operational workflows that support the beauty salon and childcare divisions. By driving process improvements, the Executive And Chief Operating Officer Chief Operating Officer ensures that these satellite businesses operate with maximum efficiency and service quality. Janet Mccoy collaborates with department heads to foster a culture of operational excellence and continuous improvement. This leadership function requires the integration of diverse business models into the broader corporate framework. Through the strategic management of internal resources, the Executive And Chief Operating Officer Chief Operating Officer enhances the overall productivity of the organization. Ultimately, the Executive And Chief Operating Officer Chief Operating Officer ensures that all non-manufacturing business segments contribute effectively to the company's mission.

    Edward Houlihan - President & Chief Operating Officer

    Edward Houlihan, the President & Chief Operating Officer at Shiseido, oversees the day-to-day execution of the company's global business strategy. This role involves managing the performance of all major business units and ensuring that operational goals are met across all regions. By coordinating between the executive team and the Board, the President & Chief Operating Officer facilitates the implementation of high-level corporate initiatives. Edward Houlihan focuses on driving cross-functional collaboration to improve speed-to-market for new skincare and cosmetic products. This leadership position requires a comprehensive understanding of the global beauty landscape and the ability to pivot operations in response to market shifts. Through the management of key performance indicators, the President & Chief Operating Officer ensures that the organization maintains its competitive edge. Ultimately, the President & Chief Operating Officer provides the operational leadership necessary to sustain the company's long-term growth and market dominance.

    Emilia Casey - Chief Marketing Officer

    Emilia Casey, the Chief Marketing Officer at Shiseido, architects the global brand identity and consumer engagement strategies for the company's extensive skincare and fragrance lines. This role involves managing multi-channel advertising campaigns that resonate with diverse demographics across international markets. By analyzing consumer behavior data, the Chief Marketing Officer optimizes product positioning to maximize market share. Emilia Casey collaborates with regional teams to ensure that marketing initiatives reflect local cultural nuances while maintaining a unified global brand voice. This leadership function requires constant innovation in digital marketing and social media presence to capture the attention of modern beauty enthusiasts. Through the development of targeted promotional strategies, the Chief Marketing Officer drives brand loyalty and increases customer acquisition rates. Ultimately, the Chief Marketing Officer ensures that the company remains at the forefront of the competitive cosmetics industry.

    Franck Phanithavong - Chief Information Officer & Head of Business Transformation

    Franck Phanithavong, the Chief Information Officer & Head of Business Transformation at Shiseido, architects the digital infrastructure and technological roadmap for the entire organization. This role involves implementing advanced data analytics and cloud solutions to modernize business processes across global operations. By leading the digital transformation initiative, the Chief Information Officer & Head of Business Transformation ensures that the company leverages technology to improve customer experiences and operational efficiency. Franck Phanithavong collaborates with other C-suite leaders to integrate digital tools into marketing, supply chain, and retail functions. This leadership position requires a focus on cybersecurity and data integrity to protect the company's intellectual property and consumer information. Through the deployment of innovative software systems, the Chief Information Officer & Head of Business Transformation drives the company's transition into a data-driven beauty enterprise. Ultimately, the Chief Information Officer & Head of Business Transformation secures the technological foundation for future growth.
    Franck Phanithavong

    Tsunehiko Iwai - Board Member

    Tsunehiko Iwai, the Board Member at Shiseido, provides high-level governance and strategic oversight to ensure the long-term success of the organization. This role involves evaluating major corporate decisions and providing guidance on risk management and ethical standards. By participating in board meetings, the Board Member contributes to the development of policies that shape the future of the company's skincare and cosmetics business. Tsunehiko Iwai works with other board members to monitor the performance of the executive team and ensure alignment with shareholder interests. This leadership function requires a deep understanding of the company's history and its position in the global market. Through the provision of independent oversight, the Board Member helps maintain the integrity and reputation of the brand. Ultimately, the Board Member supports the company's mission by ensuring that all strategic actions are consistent with the long-term vision of the organization.

    Explore Leadership Teams in Cosmetics, Beauty Supply & Personal Care Products

    Frequently Asked Questions Regarding Shiseido Top Executives and Leadership Team

    Who leads Shiseido?
    Shiseido is led by E. Jane (Chief Executive Officer), along with executives such as Norio Tadakawa (Chief Executive Officer, Shiseido (Japan)) and Domenic Rosina (Chief Financial Officer & Senior VP, Shiseido Region (China)).
    Who is part of Shiseido’s executive team?
    The executive team of Shiseido includes leaders such as E. Jane (Chief Executive Officer), Norio Tadakawa (Chief Executive Officer, Shiseido (Japan)), Domenic Rosina (Chief Financial Officer & Senior VP, Shiseido Region (China)) and other senior executives.
    How many executives does Shiseido have?
    Shiseido has 10 executives leading key business areas.
    What roles are included in Shiseido’s leadership team?
    The leadership team of Shiseido includes roles such as Chief Executive Officer, Chief Executive Officer, Shiseido (Japan), Chief Financial Officer & Senior VP, Shiseido Region (China), Interim Chief Financial Officer (Americas), Chief Operating Officer.