Services for the UnderServed Executive and Leadership Team

Douglas Walerstein, the Chief Financial Officer at Services for the UnderServed, manages the fiscal health and long-term financial strategy of the organization. Overseeing the budgeting process for housing, health, and social service programs, the Chief Financial Officer ensures that capital is allocated effectively to support the most critical community needs. Douglas Walerstein directs financial reporting and audit compliance, providing the transparency required to maintain donor trust and government funding. This leadership role involves close collaboration with the executive team to forecast revenue trends and mitigate financial risks associated with urban social services. By implementing robust financial controls, the Chief Financial Officer protects the organization's assets while enabling the expansion of developmental disabilities services. The Chief Financial Officer monitors economic indicators across New York City to adjust fiscal strategies in real-time. Ultimately, the Chief Financial Officer secures the financial stability required to sustain the organization's extensive portfolio of social impact initiatives.

Julie Oberhand, the Executive Assisstant To Chief Financial Officer at Services for the UnderServed, coordinates the administrative functions and strategic communications for the finance department. Managing the complex scheduling and documentation requirements of the Chief Financial Officer, the Executive Assisstant To Chief Financial Officer ensures that financial leadership remains focused on high-priority fiscal objectives. Julie Oberhand facilitates communication between the finance team and other departments, ensuring that budgetary information flows seamlessly to support operational decision-making. This leadership role involves preparing detailed reports and presentations that outline the financial impact of housing and health programs. By streamlining administrative workflows, the Executive Assisstant To Chief Financial Officer enhances the overall efficiency of the finance division. The Executive Assisstant To Chief Financial Officer maintains strict confidentiality and accuracy in all financial records, supporting the integrity of the organization's fiscal operations. Through meticulous attention to detail, the Executive Assisstant To Chief Financial Officer enables the finance department to function at the highest level of professional excellence.

Bradley Alperin, the Chief Operating Officer at Services for the UnderServed, directs the daily execution of housing and homeless services across the metropolitan region. Overseeing the logistical framework of these critical programs, the Chief Operating Officer ensures that service delivery remains efficient and compliant with regulatory standards. Bradley Alperin architects scalable operational workflows that support thousands of individuals annually, focusing specifically on the integration of employment services and behavioral health support. This leadership role requires constant interaction with the Board to report on operational metrics and service capacity. By optimizing internal systems, the Chief Operating Officer drives significant improvements in service accessibility for vulnerable populations. The Chief Operating Officer manages the deployment of resources to ensure that every facility operates at peak performance. Through strategic planning and execution, the Chief Operating Officer secures the operational foundation necessary for the organization to fulfill its mission of creating inclusive urban environments.

John Papazoglou, the Chief Operations Officer at Services for the UnderServed, leads the implementation of urban farming initiatives and wellness programs designed to improve community health outcomes. Overseeing the physical infrastructure and site management for these specialized services, the Chief Operations Officer ensures that all facilities meet the highest standards of safety and accessibility. John Papazoglou directs the teams responsible for delivering developmental disabilities services, focusing on creating environments that foster social connections and personal growth. This leadership role involves coordinating with external partners and community stakeholders to expand the reach of wellness programs across New York City. By refining the delivery of these specific services, the Chief Operations Officer drives measurable improvements in the quality of life for underserved populations. The Chief Operations Officer monitors program performance metrics to ensure alignment with the organization's broader mission. Through strategic management of operational assets, the Chief Operations Officer supports the successful execution of diverse social service programs.

Xinia Reid, the Deputy Director at Services for the UnderServed, manages high-level organizational initiatives focused on expanding access to housing and behavioral health support. By coordinating cross-departmental efforts, the Deputy Director ensures that service delivery models align with the mission of supporting individuals with disabilities and veterans. Xinia Reid monitors program efficacy across New York City, identifying opportunities to scale urban farming initiatives and wellness programs. This leadership role involves constant collaboration with executive leadership to refine service frameworks and improve outcomes for underserved families. Through rigorous oversight of internal processes, the Deputy Director maintains operational excellence while navigating complex social service landscapes. The Deputy Director prioritizes resource allocation to maximize community impact, ensuring that every program remains responsive to the evolving needs of the population. Ultimately, the Deputy Director strengthens the organizational infrastructure required to sustain long-term growth and community stability.