Leadership Overview
ScanSource has 5 executives leading key functions including technology strategy, advisory services, regional operations, service delivery, and legal governance.
Focused on accelerating digital transformation for partners, ScanSource delivers integrated technology solutions and managed services that empower resellers to scale operations across complex global markets.
Focused on accelerating digital transformation for partners, ScanSource delivers integrated technology solutions and managed services that empower resellers to scale operations across complex global markets.
Leadership Roles at ScanSource
Mark Morgan - President, ScanSource Advisors
Mark Morgan, the President, ScanSource Advisors at ScanSource, drives the strategic enablement services that empower channel partners to expand their business capabilities. Overseeing the advisory division, the President, ScanSource Advisors ensures that technology resellers receive the necessary business support to navigate complex market transitions. This leadership role involves crafting specialized programs that bridge the gap between hardware manufacturers and end-user enterprise customers. By focusing on channel enablement and growth strategies, Mark Morgan directly influences the success of the company's diverse partner ecosystem. Morgan facilitates high-level discussions with stakeholders to refine the value-added distribution model. Through the implementation of targeted business support capabilities, the President, ScanSource Advisors strengthens the overall market impact of the organization, ensuring that partners remain agile and profitable while delivering sophisticated technology solutions to their respective client bases across North America and beyond.
Tony Sorrentino - President, American Specialty Segment (North)
Tony Sorrentino, the President, American Specialty Segment (North) at ScanSource, manages the distribution of physical security products and barcode technologies across the northern regions of North America. Overseeing regional operations, the President, American Specialty Segment (North) ensures that point-of-sale systems and identification hardware reach integrators with maximum efficiency. This leadership role involves coordinating with local sales teams to capture market share in the physical security and retail technology sectors. By streamlining supply chain logistics and partner engagement, Tony Sorrentino directly supports the company's goal of delivering integrated technology solutions to diverse industries. Sorrentino monitors regional performance metrics to adjust tactical approaches in real-time. Through the consistent application of specialized distribution strategies, the President, American Specialty Segment (North) maintains the company's reputation as a premier provider of critical infrastructure components, fostering long-term relationships with key resellers and value-added integrators throughout the northern territory.

Michael Burns - President, Services Group
Michael Burns, the President, Services Group at ScanSource, leads the expansion of managed technology services and professional support offerings. Overseeing the service delivery lifecycle, the President, Services Group ensures that cloud vendors and technology resellers receive comprehensive support for their digital transformation projects. This leadership role involves developing scalable service models that enhance the value of the company's distribution platform. By aligning service capabilities with the needs of enterprise customers, Michael Burns directly contributes to the growth of recurring revenue streams. Burns coordinates with cross-functional teams to ensure that service quality remains high across all global operations. Through the strategic management of the services portfolio, the President, Services Group strengthens the company's position as a holistic solutions provider. This focus on service excellence allows the organization to differentiate itself in a crowded market, providing partners with the tools required to support complex, multi-vendor technology environments.
Kyle Gotzman - Senior Vice President and Chief Technology Officer
Kyle Gotzman, the Senior Vice President and Chief Technology Officer at ScanSource, directs the evolution of hybrid cloud technologies and networking infrastructure. Overseeing the technical roadmap, the Senior Vice President and Chief Technology Officer ensures that all cybersecurity solutions and collaboration platforms align with modern enterprise requirements. This leadership role involves architecting scalable digital ecosystems that support thousands of technology resellers and managed service providers. By integrating advanced mobility systems into the broader distribution platform, Kyle Gotzman directly impacts the efficiency of the company's digital transformation initiatives. Gotzman maintains close collaboration with hardware manufacturers and software vendors to refine the technical value proposition. Through the continuous optimization of internal systems and external service delivery models, the Senior Vice President and Chief Technology Officer secures the competitive positioning of the organization within the rapidly shifting global technology landscape.
Shana Smith - Senior Executive Vice President and Chief Legal Officer
Shana Smith, the Senior Executive Vice President and Chief Legal Officer at ScanSource, governs the corporate legal framework and regulatory compliance for all global operations. Overseeing risk management and governance, the Senior Executive Vice President and Chief Legal Officer ensures that all strategic acquisitions and channel partnerships adhere to international legal standards. This leadership role involves protecting the company's intellectual property and navigating the complexities of global technology distribution laws. By providing legal oversight for the organization's expansion into new markets, Shana Smith directly supports the stability and integrity of the business model. Smith advises the executive team on critical matters regarding corporate policy and contractual obligations with hardware and software vendors. Through the diligent application of legal expertise, the Senior Executive Vice President and Chief Legal Officer mitigates operational risks, allowing the company to pursue growth initiatives with confidence and maintain a strong, compliant foundation for all future business activities.
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