Santander Mexico Executive and Leadership Team

September, 2026

Leadership Overview

Santander Mexico has 10 executives leading key functions including personal banking, corporate strategy, marketing, financial oversight, and digital transformation.

Committed to driving financial inclusion and economic growth, Santander Mexico delivers comprehensive banking solutions, investment advisory, and securities brokerage services to empower clients across the diverse financial landscape of the region.

Leadership Roles at Santander Mexico

  • Chief Executive Officer, Personal Banking Individuals (Mexico) - Ken Hanawa
  • Chief Executive Officer (Dg) - Felipe Ascencio
  • Chief Financial Officer - María del Socorro Ríos
  • Chief Financial Officer, SD Cfm & Cos - Karen Rodríguez
  • T & O Chief Operating Officer - Azahara Rodríguez
  • Chief Marketing Officer - Andrés Duque
  • Chief of Staff - Eber Estrada Lopez
  • Vice President Digitalization and Chief of Staff - Paola Hernandez Funes
  • Chief of Staff & Manager - Cristhian Moreno
  • Chief of Staff & Analyst - Diana Salinas
  • Ken Hanawa - Chief Executive Officer, Personal Banking Individuals (Mexico)

    Ken Hanawa, the Chief Executive Officer, Personal Banking Individuals (Mexico) at Santander Mexico, directs all retail banking operations and consumer-facing financial services. Hanawa architects strategies to expand market share within the competitive personal finance sector, focusing on customer acquisition and retention. By overseeing the development of tailored credit products and savings accounts, the Chief Executive Officer, Personal Banking Individuals (Mexico) ensures alignment with the broader institutional goal of financial accessibility. Ken Hanawa manages cross-functional teams to optimize service delivery across the national footprint, driving efficiency in retail branch operations. This leadership role involves constant monitoring of consumer trends to refine product offerings. Through rigorous analysis of market data, the Chief Executive Officer, Personal Banking Individuals (Mexico) maintains high standards of service quality. Ultimately, Hanawa secures long-term loyalty by delivering robust, client-centric banking solutions that support the economic well-being of individual customers throughout the country.

    Felipe Ascencio - Chief Executive Officer (Dg)

    Felipe Ascencio, the Chief Executive Officer (Dg) at Santander Mexico, directs the overarching corporate strategy and institutional vision. Ascencio architects the long-term growth trajectory, ensuring that all business units remain synchronized with the core mission of providing comprehensive financial services. By overseeing the integration of commercial banking, securities brokerage, and investment advisory, the Chief Executive Officer (Dg) maintains a cohesive market presence. Felipe Ascencio manages high-level relationships with stakeholders and regulatory bodies to ensure operational compliance and stability. This leadership role involves driving organizational transformation to adapt to evolving economic conditions. Through the implementation of strategic initiatives, the Chief Executive Officer (Dg) optimizes capital allocation across the entire enterprise. Ultimately, Ascencio secures the competitive position of the firm by fostering a culture of excellence and innovation, ensuring that the institution remains a leader in the financial sector while delivering consistent value to shareholders and clients alike.

    María del Socorro Ríos - Chief Financial Officer

    María del Socorro Ríos, the Chief Financial Officer at Santander Mexico, directs all fiscal planning, reporting, and capital management activities. Ríos architects robust financial frameworks to support the bank's diverse portfolio of retail, commercial, and investment services. By overseeing the integrity of financial statements and regulatory compliance, the Chief Financial Officer ensures the long-term stability of the institution. María del Socorro Ríos manages the treasury and accounting functions, optimizing liquidity and risk management strategies. This leadership role involves providing critical financial insights to the board to guide investment decisions and resource allocation. Through the rigorous monitoring of economic indicators, the Chief Financial Officer maintains a strong balance sheet. Ultimately, Ríos secures the financial health of the organization by implementing disciplined fiscal policies that support sustainable growth and ensure the firm remains well-positioned to navigate the complexities of the global and local financial markets.

    Karen Rodríguez - Chief Financial Officer, SD Cfm & Cos

    Karen Rodríguez, the Chief Financial Officer, SD Cfm & Cos at Santander Mexico, directs specialized financial planning and cost management for specific business units. Rodríguez architects budgetary controls to optimize the profitability of securities brokerage and investment services. By overseeing the financial performance of these divisions, the Chief Financial Officer, SD Cfm & Cos ensures that resources are allocated efficiently to support growth. Karen Rodríguez manages the financial reporting processes that provide transparency into the operational costs of the firm. This leadership role involves collaborating with other executives to align departmental budgets with the overall financial goals of the organization. Through the implementation of cost-saving measures, the Chief Financial Officer, SD Cfm & Cos improves the bottom line. Ultimately, Rodríguez secures the financial sustainability of the business units by maintaining strict oversight of expenditures and ensuring that all financial activities support the long-term strategic objectives of the firm.

    Azahara Rodríguez - T & O Chief Operating Officer

    Azahara Rodríguez, the T & O Chief Operating Officer at Santander Mexico, directs the technology and operations infrastructure that powers the bank's financial services. Rodríguez architects resilient systems to support retail banking, commercial transactions, and investment platforms. By overseeing the maintenance and upgrade of core banking technology, the T & O Chief Operating Officer ensures high availability and security for all client services. Azahara Rodríguez manages the operational teams responsible for processing transactions and maintaining data integrity. This leadership role involves aligning technological capabilities with the strategic needs of the business to drive efficiency. Through the optimization of operational workflows, the T & O Chief Operating Officer reduces costs and improves service speed. Ultimately, Rodríguez secures the technological foundation of the firm by implementing robust infrastructure solutions that enable the organization to scale effectively while meeting the evolving demands of the financial services industry.

    Andrés Duque - Chief Marketing Officer

    Andrés Duque, the Chief Marketing Officer at Santander Mexico, directs all brand positioning and customer engagement initiatives. Duque architects comprehensive campaigns to promote retail and commercial banking products, ensuring consistent messaging across all digital and physical channels. By overseeing market research and consumer insights, the Chief Marketing Officer identifies emerging opportunities for growth within the financial services sector. Andrés Duque manages the creative and analytical teams responsible for driving brand awareness and loyalty. This leadership role involves aligning marketing efforts with the broader business objectives of the firm to maximize return on investment. Through the deployment of data-driven advertising strategies, the Chief Marketing Officer enhances the visibility of investment advisory and brokerage services. Ultimately, Duque secures a strong market identity for the organization, ensuring that the brand remains synonymous with reliability and innovation in the minds of consumers across the entire national market.

    Eber Estrada Lopez - Chief of Staff

    Eber Estrada Lopez, the Chief of Staff at Santander Mexico, directs internal operations and facilitates communication between the executive leadership team and various departments. Estrada Lopez architects streamlined workflows to ensure that strategic priorities receive the necessary resources and attention. By overseeing the coordination of high-level projects, the Chief of Staff ensures that the firm maintains operational agility. Eber Estrada Lopez manages the flow of information to the executive office, enabling informed decision-making regarding financial advisory and commercial banking initiatives. This leadership role involves resolving complex organizational challenges and fostering cross-departmental collaboration. Through the implementation of efficient administrative processes, the Chief of Staff supports the overall productivity of the leadership team. Ultimately, Estrada Lopez secures the successful execution of corporate goals by maintaining a focus on operational excellence and ensuring that all internal functions remain aligned with the strategic vision of the organization.

    Paola Hernandez Funes - Vice President Digitalization and Chief of Staff

    Paola Hernandez Funes, the Vice President Digitalization and Chief of Staff at Santander Mexico, directs the digital transformation agenda and internal operational alignment. Hernandez Funes architects scalable technological solutions to modernize retail banking and investment platforms. By overseeing the integration of digital tools into existing financial services, the Vice President Digitalization and Chief of Staff enhances the overall customer experience. Paola Hernandez Funes manages the intersection of technology and administrative strategy, ensuring that digital initiatives support the broader corporate mission. This leadership role involves coordinating with IT and business units to accelerate the adoption of innovative banking solutions. Through the implementation of agile methodologies, the Vice President Digitalization and Chief of Staff drives efficiency across the organization. Ultimately, Hernandez Funes secures the firm's competitive edge by championing a digital-first approach that simplifies access to financial services for clients across the entire regional market.

    Cristhian Moreno - Chief of Staff & Manager

    Cristhian Moreno, the Chief of Staff & Manager at Santander Mexico, directs specific operational projects and manages departmental performance metrics. Moreno architects tactical plans to improve the delivery of securities brokerage and financial advisory services. By overseeing the daily execution of key business processes, the Chief of Staff & Manager ensures that operational targets are met consistently. Cristhian Moreno manages the coordination between front-office teams and back-office support to streamline service delivery. This leadership role involves analyzing performance data to identify areas for process improvement and efficiency gains. Through the application of rigorous management techniques, the Chief of Staff & Manager supports the successful implementation of corporate initiatives. Ultimately, Moreno secures operational reliability by maintaining a focus on detail and ensuring that all team activities remain aligned with the high standards of service expected by the firm's diverse client base.

    Diana Salinas - Chief of Staff & Analyst

    Diana Salinas, the Chief of Staff & Analyst at Santander Mexico, directs the analytical support for executive decision-making and internal strategy. Salinas architects detailed reports and data models to evaluate the performance of retail and commercial banking divisions. By overseeing the synthesis of complex market data, the Chief of Staff & Analyst provides actionable insights that guide the firm's investment advisory strategies. Diana Salinas manages the flow of critical information to leadership, ensuring that strategic planning is grounded in empirical evidence. This leadership role involves monitoring key performance indicators to track the success of corporate initiatives. Through the application of advanced analytical techniques, the Chief of Staff & Analyst identifies trends that impact the bank's competitive position. Ultimately, Salinas secures the effectiveness of the executive team by providing the rigorous analysis necessary to navigate the complexities of the financial services sector.

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    Frequently Asked Questions Regarding Santander Mexico Top Executives and Leadership Team

    Who leads Santander Mexico?
    Santander Mexico is led by Ken Hanawa (Chief Executive Officer, Personal Banking Individuals (Mexico)), along with executives such as Felipe Ascencio (Chief Executive Officer (Dg)) and María del Socorro Ríos (Chief Financial Officer).
    Who is part of Santander Mexico’s executive team?
    The executive team of Santander Mexico includes leaders such as Ken Hanawa (Chief Executive Officer, Personal Banking Individuals (Mexico)), Felipe Ascencio (Chief Executive Officer (Dg)), María del Socorro Ríos (Chief Financial Officer) and other senior executives.
    How many executives does Santander Mexico have?
    Santander Mexico has 10 executives leading key business areas.
    What roles are included in Santander Mexico’s leadership team?
    The leadership team of Santander Mexico includes roles such as Chief Executive Officer, Personal Banking Individuals (Mexico), Chief Executive Officer (Dg), Chief Financial Officer, Chief Financial Officer, SD Cfm & Cos, T & O Chief Operating Officer.