Sagent Behavioral Health Executive and Leadership Team

Shawna Gisch, the Chief Executive Officer at Sagent Behavioral Health, directs the overarching strategic vision for the organization. By prioritizing patient-centered care models, Gisch ensures that all clinical services remain accessible throughout the upper Midwest. This leadership role involves constant collaboration with the Board to refine treatment methodologies and expand the network of care locations. Shawna Gisch maintains a focus on long-term sustainability, driving initiatives that improve mental health outcomes for diverse communities. Through rigorous oversight of clinical standards, the Chief Executive Officer guarantees that every facility adheres to the highest quality benchmarks. By fostering a culture of compassion and responsiveness, Gisch aligns the entire workforce with the core mission of providing personalized support. Ultimately, the Chief Executive Officer secures the organizational health necessary to meet the evolving demands of the behavioral healthcare sector while maintaining a strong regional presence.

Tim Balcerzak, the Chief Financial Officer at Sagent Behavioral Health, manages the fiscal health and resource allocation for the entire network of care locations. Overseeing budgeting, financial reporting, and capital investment, the Chief Financial Officer ensures that the organization maintains the stability required to deliver high-quality behavioral health services. This role involves analyzing operational costs to optimize efficiency across the upper Midwest. Tim Balcerzak collaborates with other C-suite leaders to fund strategic initiatives that expand service capacity and improve patient access. By monitoring revenue cycles and reimbursement patterns, the Chief Financial Officer mitigates financial risk while supporting the growth of the clinical infrastructure. This leadership position requires precise forecasting to align financial performance with the long-term goals of the organization. Through disciplined fiscal management, Balcerzak provides the necessary foundation for the company to continue providing compassionate, personalized care to every individual seeking support.

Shannon Klein, the Chief Marketing Officer at Sagent Behavioral Health, architects the brand strategy to increase awareness of mental health and substance use treatment services. Overseeing regional outreach campaigns, the Chief Marketing Officer ensures that communities across the upper Midwest understand the availability of patient-focused care. This role involves managing digital presence and community partnerships to drive engagement with the organization's unique care model. Shannon Klein analyzes market trends to identify gaps in service delivery, allowing for targeted communication that reaches individuals in need. By coordinating with clinical leadership, the Chief Marketing Officer translates complex treatment offerings into accessible messaging. This strategic approach supports the growth of the patient base while reinforcing the reputation of the organization as a leader in behavioral health. Through consistent brand management, Klein strengthens the connection between the provider and the populations served, ensuring that the mission remains visible and impactful.

Jean Ysbrand, the Chief Human Resources Officer at Sagent Behavioral Health, directs the talent acquisition and workforce development strategies essential for maintaining high-quality care. Overseeing recruitment for clinical and administrative roles, the Chief Human Resources Officer ensures that the organization attracts professionals dedicated to the mission of compassionate mental health support. This role involves designing training programs that keep staff aligned with the latest behavioral health standards. Jean Ysbrand manages employee relations and organizational culture to foster a supportive environment across all regional locations. By implementing performance management systems, the Chief Human Resources Officer drives accountability and professional growth within the team. This leadership function supports the overall operational success by ensuring that the workforce remains capable and motivated. Through strategic human capital management, Ysbrand enables the organization to scale its services effectively while maintaining the personalized, patient-focused approach that defines the company's reputation in the upper Midwest.

Andrew Pipp, the Chief Information Officer & Security Officer at Sagent Behavioral Health, architects the digital infrastructure and data protection protocols necessary for secure patient care. Overseeing the integration of electronic health records and telehealth platforms, the Chief Information Officer & Security Officer ensures that technology supports the delivery of personalized behavioral health services. This role involves implementing robust cybersecurity measures to safeguard sensitive patient information across the entire network. Andrew Pipp manages the IT strategy to improve operational efficiency and data accessibility for clinical staff. By coordinating with the executive team, the Chief Information Officer & Security Officer aligns technological investments with the broader mission of expanding care access in the upper Midwest. This leadership position requires constant vigilance against digital threats while fostering innovation in patient engagement tools. Through secure and reliable systems, Pipp enables the organization to maintain the highest standards of privacy and service quality.

Mike Chappuis, the Chief Operations Officer at Sagent Behavioral Health, executes the daily operational strategy across the network of care locations. Overseeing facility management and clinical workflows, the Chief Operations Officer ensures that the organization delivers consistent, high-quality mental health and substance use treatment. This role involves optimizing the patient journey to ensure that support remains compassionate and responsive to unique circumstances. Mike Chappuis coordinates with regional managers to streamline processes and improve service delivery efficiency throughout the upper Midwest. By monitoring operational metrics, the Chief Operations Officer identifies opportunities for improvement and implements solutions that enhance the patient experience. This leadership position requires close collaboration with clinical and administrative teams to maintain operational excellence. Through effective management of resources and logistics, Chappuis supports the growth of the organization, ensuring that the care model remains scalable and effective in meeting the diverse needs of the communities served.