RPM Living Executive and Leadership Team

Hanford Farrell, the Founding & Managing Partner & Chief Executive Officer at RPM Living, directs the overarching strategic vision for the entire multifamily portfolio. Overseeing the expansion of the firm across 35 markets, the Chief Executive Officer ensures that the $3 billion owned portfolio maintains high performance standards. This leadership role involves constant collaboration with the Board to refine investment strategies and development goals. By prioritizing resident-centric service, Hanford Farrell drives the company toward its position as a top-tier apartment manager. The Founding & Managing Partner & Chief Executive Officer maintains a focus on long-term value creation for clients while scaling operations nationwide. Through rigorous oversight of regional offices, the Chief Executive Officer guarantees that every property meets the high benchmarks established by the firm. This executive leadership ensures that the company remains a leader in the competitive real estate landscape.

Chad Borchgardt, the Chief Operating Officer at RPM Living, manages the internal infrastructure and daily execution of property management services. Focusing on operational efficiency, the Chief Operating Officer streamlines processes across the 112,000 residential units under management. This role requires constant coordination with regional leadership to ensure that property performance aligns with corporate objectives. Chad Borchgardt implements standardized protocols that enhance resident satisfaction and maximize asset value for investors. By optimizing the supply chain and maintenance workflows, the Chief Operating Officer supports the firm's growth in diverse markets. This leadership position involves analyzing performance metrics to identify areas for improvement within the multifamily portfolio. Through the application of data-driven insights, the Chief Operating Officer maintains the operational excellence required to sustain the company's ranking as a top apartment manager while supporting the broader mission of delivering superior real estate solutions.

Josh Kahn, the Chief Operating Officer & Founding Partner at RPM Living, architects the long-term operational framework for the company's development and investment divisions. Focusing on the integration of new acquisitions into the existing portfolio, the Chief Operating Officer & Founding Partner ensures seamless transitions for residents and investors alike. This role involves high-level planning for capital improvements and asset repositioning across the nationwide footprint. Josh Kahn collaborates with the executive team to align development projects with current market demands and financial targets. By overseeing the strategic deployment of resources, the Chief Operating Officer & Founding Partner drives the firm's ability to scale effectively in new territories. This leadership function requires balancing immediate operational needs with the long-term growth objectives of the organization. Through consistent focus on asset performance, the Chief Operating Officer & Founding Partner secures the company's reputation for excellence in the multifamily real estate sector.

Cynthia Miller, the President, National Operations at RPM Living, directs the execution of property management strategies across the entire nationwide portfolio. Overseeing the performance of regional offices, the President, National Operations ensures that resident-centric service remains the core focus of every community. This role involves implementing standardized operational procedures that drive occupancy rates and revenue growth. Cynthia Miller collaborates with division leaders to refine service delivery models and enhance the resident experience. By monitoring key performance indicators, the President, National Operations identifies opportunities to improve efficiency and asset value. This leadership position requires a deep understanding of market dynamics and the ability to adapt strategies to local conditions. Through the management of large-scale operations, the President, National Operations supports the company's mission to provide exceptional living environments. This executive ensures that the firm maintains its competitive edge by consistently delivering high-quality management services across all residential units.

Goldie Bartlett, the Division President, Operations at RPM Living, manages the operational success of specific regional portfolios within the company's nationwide footprint. Focusing on the eastern and central markets, the Division President, Operations ensures that property teams meet performance targets and maintain high resident satisfaction levels. This role involves the direct oversight of property managers and the implementation of corporate initiatives at the site level. Goldie Bartlett drives revenue growth by optimizing leasing strategies and controlling operating expenses. By fostering a culture of accountability, the Division President, Operations ensures that every community under this purview contributes to the firm's overall success. This leadership position requires constant engagement with regional staff to address challenges and capitalize on market opportunities. Through the execution of tailored management plans, the Division President, Operations enhances the value of the assets within the assigned territory while upholding the company's commitment to excellence.

Jennifer Haney, the Division President, Operations at RPM Living, directs the operational strategy for a distinct set of regional markets, focusing on maximizing asset performance and resident retention. Overseeing the daily management of these properties, the Division President, Operations ensures that all teams adhere to the company's high standards for service and maintenance. This role involves analyzing local market trends to adjust pricing and marketing strategies effectively. Jennifer Haney collaborates with regional directors to streamline workflows and improve the overall efficiency of property operations. By prioritizing resident-centric solutions, the Division President, Operations drives occupancy and financial performance across the assigned portfolio. This leadership position requires a proactive approach to problem-solving and a commitment to achieving operational excellence. Through the implementation of strategic management practices, the Division President, Operations contributes to the firm's reputation as a premier multifamily manager while supporting the broader goals of the organization.

Trisha Roud, the Division President, Mountain (West) at RPM Living, manages the strategic operations and growth initiatives across the western regional markets. Focusing on the unique demands of the mountain and western territories, the Division President, Mountain (West) ensures that property management services align with local market conditions and resident expectations. This role involves overseeing the performance of diverse multifamily assets and driving revenue through effective leasing and operational management. Trisha Roud collaborates with the national leadership team to implement corporate strategies while maintaining the flexibility needed for regional success. By optimizing property maintenance and resident engagement, the Division President, Mountain (West) enhances the value of the portfolio in this key geographic area. This leadership position requires a deep understanding of the competitive landscape and the ability to lead teams toward achieving ambitious performance goals. Through dedicated oversight, the Division President, Mountain (West) secures the firm's market position.

Max Reinbach, the President, Client Services at RPM Living, manages the relationships with institutional investors and property owners to ensure alignment with their investment goals. Focusing on the delivery of customized solutions, the President, Client Services ensures that every client receives transparent reporting and strategic guidance regarding their multifamily assets. This role involves communicating the value of the firm's management services and addressing the specific needs of diverse stakeholders. Max Reinbach collaborates with the operations team to ensure that client expectations are met or exceeded at every property. By maintaining strong partnerships, the President, Client Services drives the firm's ability to retain and grow its client base. This leadership position requires a focus on long-term value creation and the ability to translate complex market data into actionable insights for owners. Through the management of these critical relationships, the President, Client Services supports the company's mission to enhance client investments.

John Napier, the Chief Legal Officer at RPM Living, manages all regulatory compliance, risk mitigation, and contractual obligations for the firm. Overseeing the legal framework for property acquisitions and development projects, the Chief Legal Officer ensures that every transaction adheres to state and federal real estate laws. This role involves protecting the company's interests while facilitating smooth operations across 35 markets. John Napier provides guidance on complex legal matters, including lease agreements, zoning regulations, and partnership structures. By proactively addressing potential liabilities, the Chief Legal Officer supports the firm's stability and growth. This leadership position requires close collaboration with the executive team to navigate the legal complexities of the multifamily industry. Through the development of robust compliance programs, the Chief Legal Officer safeguards the company's assets and reputation. This executive ensures that all business activities align with the highest standards of corporate governance and legal integrity.