Leadership Overview
RPM Living has 10 executives leading key functions including strategy, operations, legal, and client services.
Driven by a commitment to resident-centric service, RPM Living enhances client investments through customized solutions and a nationwide presence serving diverse multifamily property needs.
Driven by a commitment to resident-centric service, RPM Living enhances client investments through customized solutions and a nationwide presence serving diverse multifamily property needs.
Leadership Roles at RPM Living
Hanford Farrell - Founding & Managing Partner & Chief Executive Officer
Hanford Farrell, the Founding & Managing Partner & Chief Executive Officer at RPM Living, directs the overarching corporate strategy and operational framework. Farrell guides the company's expansion across more than 35 markets nationwide, overseeing the management of over 112,000 residential units. This leadership role involves setting the vision for innovative real estate services, including property management, investment, and development, aligning with the company's mission to enhance client investments. Farrell's strategic direction ensures RPM Living maintains its position as a top multifamily manager, driving growth and operational excellence. The Founding & Managing Partner & Chief Executive Officer's focus remains on solidifying the company's nationwide presence and upholding its reputation for exceptional resident-centric service. Hanford Farrell's influence extends to shaping the company's culture and long-term financial objectives, ensuring sustained market leadership and value creation for stakeholders.

Hank Farrell - Chief Executive Officer, Founding & Managing Partner
Hank Farrell, the Chief Executive Officer, Founding & Managing Partner at RPM Living, spearheads the company's strategic vision and market positioning. Farrell's leadership encompasses the direction of all facets of the business, from investment and development to property management across a national portfolio. This executive guides the company's growth trajectory, ensuring alignment with its core values of resident-centric service and client investment enhancement. The Chief Executive Officer, Founding & Managing Partner's responsibilities include fostering innovation within the real estate services offered and expanding the company's footprint in key markets. Farrell actively shapes the company's approach to managing over 112,000 residential units, driving operational efficiencies and market competitiveness. Hank Farrell's ultimate objective is to maintain RPM Living's status as a premier multifamily management entity, delivering superior returns and exceptional resident experiences nationwide.

Chad Borchgardt - Chief Operating Officer
Chad Borchgardt, the Chief Operating Officer at RPM Living, directs the execution of operational strategies across the company's extensive portfolio. Borchgardt oversees the day-to-day management of over 112,000 residential units nationwide, ensuring seamless service delivery and operational efficiency. This role involves optimizing processes within the nine regional offices that support RPM Living's nationwide presence. The Chief Operating Officer's focus is on implementing best practices in property management, driving performance, and maintaining the high standards expected by clients and residents. Borchgardt collaborates closely with division presidents to ensure consistent service quality and operational excellence across all markets. Chad Borchgardt's leadership is critical in scaling operations effectively, supporting the company's growth objectives, and reinforcing its commitment to exceptional resident-centric service. The Chief Operating Officer ensures that all operational functions contribute directly to enhancing client investments and maintaining RPM Living's competitive edge.

Mick Kreszock - President
Mick Kreszock, the President at RPM Living, drives strategic initiatives and operational oversight for key segments of the company's national platform. Kreszock's leadership focuses on enhancing the value of client investments through innovative property management solutions and development strategies. This executive plays a pivotal role in expanding RPM Living's market presence, overseeing operations that manage over 112,000 residential units across more than 35 markets. The President's responsibilities include fostering strong relationships with clients and stakeholders, ensuring exceptional resident-centric service is consistently delivered. Kreszock collaborates with regional and divisional leadership to implement best practices and achieve operational excellence. Mick Kreszock's strategic vision contributes significantly to RPM Living's sustained growth and its reputation as a leading multifamily management company. The President ensures that all managed properties achieve optimal performance and resident satisfaction.

Max Reinbach - President, Client Services
Max Reinbach, the President, Client Services at RPM Living, leads the strategic direction and execution of all client-facing initiatives. Reinbach is dedicated to ensuring exceptional resident-centric service and maximizing client investment returns across the company's extensive portfolio. This role involves cultivating and strengthening relationships with property owners and investors, understanding their unique needs, and tailoring management solutions accordingly. The President, Client Services oversees the development and implementation of service standards that uphold RPM Living's reputation for excellence nationwide. Reinbach works closely with operational teams to ensure seamless service delivery and client satisfaction. Max Reinbach's focus is on driving client retention and acquisition by consistently exceeding expectations in property management and investment support. The President, Client Services plays a crucial part in communicating the company's value proposition and ensuring client objectives are met across all managed properties.

Goldie Bartlett - Division President, Operations
Goldie Bartlett, the Division President, Operations at RPM Living, directs operational strategies and performance for a specific geographic division within the company's national framework. Bartlett oversees the management of a significant portfolio of residential units, ensuring adherence to RPM Living's high standards for property management and resident satisfaction. This leadership position involves implementing operational efficiencies, driving team performance, and maintaining exceptional service delivery across the assigned markets. The Division President, Operations collaborates with corporate leadership to align divisional goals with the company's overall mission of enhancing client investments. Goldie Bartlett's expertise is crucial in navigating regional market dynamics and optimizing property performance. The Division President, Operations ensures that all managed assets within the division contribute to RPM Living's reputation for excellence and its commitment to resident-centric service.
Trisha Roud-Satterlund - Division President, Mountain (West)
Trisha Roud-Satterlund, the Division President, Mountain (West) at RPM Living, spearheads operational leadership and strategic growth within the western United States region. Roud-Satterlund oversees a substantial portfolio of multifamily properties, ensuring the delivery of exceptional resident-centric service and maximizing client investment value. This executive directs regional operations, focusing on optimizing property performance, implementing innovative management techniques, and fostering strong team development. The Division President, Mountain (West) plays a key role in expanding RPM Living's footprint in this critical market, driving market share and operational excellence. Roud-Satterlund collaborates with national leadership to ensure regional strategies align with the company's overarching objectives. Trisha Roud-Satterlund's leadership is instrumental in maintaining RPM Living's competitive advantage and commitment to superior service delivery across the Mountain West territory.
Jennifer Haney - Division President, Operations
Jennifer Haney, the Division President, Operations at RPM Living, leads operational execution and performance enhancement for a designated division within the company's national structure. Haney is responsible for overseeing the effective management of residential units, ensuring the consistent delivery of resident-centric service and the achievement of client investment goals. This role involves implementing operational best practices, driving team productivity, and maintaining high standards of property care across the division. The Division President, Operations works to identify and capitalize on market opportunities, contributing to RPM Living's overall growth and success. Jennifer Haney's strategic oversight ensures that divisional operations are aligned with corporate objectives and contribute to the company's reputation for excellence. The Division President, Operations plays a vital part in optimizing asset performance and fostering positive resident experiences.
Cynthia Miller - President, National Operations
Cynthia Miller, the President, National Operations at RPM Living, directs the strategic implementation and oversight of operational functions across the company's entire national platform. Miller is committed to ensuring the highest standards of property management and resident-centric service are consistently applied nationwide, supporting the enhancement of client investments. This executive leads the coordination of operational efforts across all regional offices and divisions, driving efficiency and performance excellence. The President, National Operations focuses on developing and refining operational strategies that scale effectively with company growth, managing over 112,000 residential units. Miller collaborates with other C-suite leaders to ensure seamless integration of operational activities with broader corporate objectives. Cynthia Miller's leadership is critical in maintaining RPM Living's competitive edge and its reputation as a premier multifamily management organization.

John Napier - Chief Legal Officer
John Napier, the Chief Legal Officer at RPM Living, provides comprehensive legal counsel and strategic guidance across all business operations. Napier oversees the legal aspects of property management, investment, and development activities, ensuring compliance with federal, state, and local regulations nationwide. This critical role involves managing risk, structuring transactions, and safeguarding the company's assets and interests. The Chief Legal Officer's responsibilities extend to advising leadership on corporate governance, contract negotiations, and dispute resolution. Napier works to mitigate legal challenges and support the company's expansion into new markets, ensuring that all operations adhere to the highest ethical and legal standards. John Napier's expertise is vital in navigating the complex legal landscape of the real estate industry, supporting RPM Living's mission to enhance client investments and maintain operational integrity. The Chief Legal Officer ensures that legal frameworks effectively support the company's strategic objectives and its commitment to exceptional service.
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