Leadership Overview
RPM Living has 10 executives leading key functions including strategy, operations, legal, and client services.
Driven by a commitment to resident-centric service, RPM Living enhances client investments through customized solutions and a nationwide presence serving diverse multifamily property needs.
Driven by a commitment to resident-centric service, RPM Living enhances client investments through customized solutions and a nationwide presence serving diverse multifamily property needs.
Leadership Roles at RPM Living
Hanford Farrell - Founding & Managing Partner & Chief Executive Officer
Hanford Farrell, the Founding & Managing Partner & Chief Executive Officer at RPM Living, directs the overarching strategy and operational framework for the company's extensive multifamily management services. Farrell guides the firm's expansion across more than 35 markets nationwide, overseeing the management of over 112,000 residential units. This leadership role involves setting the vision for innovation in real estate services, encompassing property management, investment, and development. Farrell ensures alignment with the company's mission to enhance client investments through customized solutions and exceptional resident-centric service. The strategic direction established by Hanford Farrell underpins RPM Living's position as a top-tier multifamily management entity, driving growth and maintaining a significant market presence valued at $3 billion.

Hank Farrell - Chief Executive Officer, Founding & Managing Partner
Hank Farrell, the Chief Executive Officer, Founding & Managing Partner at RPM Living, spearheads the company's strategic vision and operational execution. Farrell's leadership encompasses the management of over 112,000 residential units across more than 35 markets, reinforcing RPM Living's status as a leading multifamily management firm. This role involves driving innovation in property management, investment, and development services, ensuring the company consistently enhances client investments. The focus remains on delivering exceptional resident-centric service nationwide. Through strategic oversight, Hank Farrell ensures the company's continued growth and its commitment to providing customized solutions that meet diverse multifamily property needs, solidifying its market leadership and $3 billion portfolio value.

Chad Borchgardt - Chief Operating Officer
Chad Borchgardt, the Chief Operating Officer at RPM Living, directs the day-to-day operational activities and ensures the efficient management of the company's vast portfolio. Borchgardt oversees the execution of property management strategies across more than 35 markets, supporting the management of over 112,000 residential units. This critical role involves optimizing processes for investment and development services, ensuring seamless integration with resident-centric service delivery. The Chief Operating Officer works to maintain high standards of operational excellence across nine regional offices, driving efficiency and effectiveness in all facets of property management. Chad Borchgardt's operational leadership is fundamental to RPM Living's ability to deliver customized solutions and uphold its reputation for exceptional service nationwide.

Cynthia Miller - President, National Operations
Cynthia Miller, the President, National Operations at RPM Living, leads the strategic direction and execution of property management services across the company's nationwide footprint. Miller oversees the operational performance of over 112,000 residential units in more than 35 markets, ensuring consistent delivery of resident-centric service. This leadership position involves driving operational excellence and implementing innovative management strategies to enhance client investments. The President, National Operations works closely with regional offices to maintain high standards and adapt to diverse multifamily property needs. Cynthia Miller's focus on national operational efficiency is key to RPM Living's success in providing customized solutions and maintaining its market leadership.

Jennifer Haney - Division President, Operations
Jennifer Haney, the Division President, Operations at RPM Living, directs operational strategies and management oversight for specific regions within the company's extensive portfolio. Haney ensures the effective implementation of property management services, contributing to the successful management of residential units across multiple markets. This role focuses on optimizing operational performance and upholding the company's commitment to resident-centric service. The Division President, Operations collaborates with national leadership to drive efficiency and deliver customized solutions that meet local market demands. Jennifer Haney's operational leadership is integral to RPM Living's nationwide presence and its ability to enhance client investments.
Mick Kreszock - President
Mick Kreszock, the President at RPM Living, holds a pivotal leadership position driving key strategic initiatives and operational oversight for the company. Kreszock's responsibilities encompass guiding the firm's expansion and ensuring the effective management of its substantial residential unit portfolio across numerous markets. This role involves fostering a culture of resident-centric service and enhancing client investments through tailored solutions. The President works to maintain RPM Living's competitive edge in the multifamily sector by focusing on innovation and operational excellence. Mick Kreszock's leadership contributes significantly to the company's nationwide presence and its ongoing success in the real estate services industry.

Trisha Roud-Satterlund - Division President, Mountain (West)
Trisha Roud-Satterlund, the Division President, Mountain (West) at RPM Living, leads operational management and strategic development for properties within the western United States. Roud-Satterlund oversees a significant portion of the company's residential unit portfolio in this region, ensuring the delivery of exceptional resident-centric service. This role involves implementing customized solutions tailored to the unique demands of the Mountain West market. The Division President, Mountain (West) works to enhance client investments through effective property management and operational efficiency. Trisha Roud-Satterlund's regional leadership is crucial for RPM Living's nationwide operational success and its commitment to excellence.
Max Reinbach - President, Client Services
Max Reinbach, the President, Client Services at RPM Living, spearheads the company's focus on delivering exceptional service and fostering strong relationships with clients nationwide. Reinbach directs strategies aimed at enhancing client investments through customized property management solutions. This leadership role ensures that resident-centric service standards are consistently met and exceeded across the company's extensive portfolio. The President, Client Services plays a key part in client retention and satisfaction, driving the company's reputation for excellence. Max Reinbach's dedication to superior client engagement is fundamental to RPM Living's sustained growth and market leadership in real estate services.

Goldie Bartlett - Division President, Operations
Goldie Bartlett, the Division President, Operations at RPM Living, manages and directs operational activities within designated regions, ensuring the effective execution of property management strategies. Bartlett oversees a segment of the company's residential unit portfolio, focusing on delivering high-quality resident-centric service. This role involves implementing customized solutions and driving operational efficiency to support client investments. The Division President, Operations collaborates with broader leadership to uphold RPM Living's standards of excellence across its nationwide presence. Goldie Bartlett's operational oversight contributes significantly to the company's ability to meet diverse multifamily property needs.
John Napier - Chief Legal Officer
John Napier, the Chief Legal Officer at RPM Living, provides comprehensive legal counsel and oversees all legal affairs for the company's extensive real estate operations. Napier ensures compliance with all relevant laws and regulations across the more than 35 markets where RPM Living operates. This role involves managing risk, advising on property management, investment, and development transactions, and safeguarding the company's interests. The Chief Legal Officer plays a vital part in structuring agreements and resolving legal matters to support the company's nationwide presence and its commitment to client investments. John Napier's legal expertise is crucial for maintaining the integrity and stability of RPM Living's operations and its $3 billion portfolio.
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