RPM Living Executive and Leadership Team

Hanford Farrell, the Founding & Managing Partner & Chief Executive Officer at RPM Living, directs the overarching strategic vision for the entire multifamily portfolio. Overseeing the expansion across 35 markets, the Chief Executive Officer ensures that the firm maintains its position as a top-tier apartment manager. This leadership role involves constant collaboration with the Board to refine investment strategies and development goals. By prioritizing resident-centric service, Farrell optimizes the performance of over 112,000 residential units. The Founding & Managing Partner & Chief Executive Officer also manages the integration of new acquisitions into the existing $3 billion portfolio. Through rigorous oversight of regional operations, Farrell secures long-term growth and operational excellence. This executive leadership maintains the firm's reputation for delivering customized real estate solutions while driving consistent value for clients and stakeholders across the United States.

Chad Borchgardt, the Chief Operating Officer at RPM Living, architects the internal systems and processes required to scale property management services efficiently. Focusing on the operational infrastructure, the Chief Operating Officer streamlines workflows across the nine regional offices to ensure consistent service delivery. This role involves coordinating with department heads to implement technology-driven solutions that enhance resident experiences. By analyzing performance metrics, Borchgardt identifies opportunities for operational improvements within the 112,000-unit portfolio. Chad Borchgardt also manages the alignment of daily property activities with the broader corporate mission of maximizing asset value. Through the optimization of maintenance and leasing protocols, the Chief Operating Officer drives significant efficiency gains. This leadership function supports the firm's nationwide growth by maintaining high standards of operational rigor and responsiveness to market demands, ultimately ensuring that every property under management meets the company's stringent performance benchmarks.

Josh Kahn, the Chief Operating Officer & Founding Partner at RPM Living, directs the strategic development and execution of large-scale investment initiatives. Overseeing the firm's capital deployment, the Chief Operating Officer & Founding Partner ensures that development projects align with the company's long-term financial objectives. This role involves evaluating market trends to identify high-growth opportunities within the multifamily sector. By fostering relationships with key investors, Kahn secures the necessary resources to expand the $3 billion portfolio. Josh Kahn also collaborates with the executive team to integrate new development assets into the existing management framework. Through the application of deep industry expertise, the Chief Operating Officer & Founding Partner mitigates risk while maximizing returns on investment. This leadership position drives the firm's competitive edge by balancing aggressive growth strategies with sustainable operational practices, ensuring that every development project contributes positively to the overall success of the organization.

Goldie Bartlett, the Division President, Operations at RPM Living, directs the property management performance for specific regional portfolios. Overseeing the daily operations of residential communities, the Division President, Operations ensures that site-level teams deliver exceptional resident-centric service. This role involves implementing standardized leasing and maintenance procedures to drive occupancy rates and revenue growth. By monitoring regional market conditions, Bartlett adjusts operational strategies to maintain a competitive advantage. Goldie Bartlett also mentors regional managers to foster a culture of accountability and excellence. Through the effective management of local resources, the Division President, Operations optimizes the financial performance of the assigned assets. This leadership role interacts closely with the national operations team to ensure that regional activities remain aligned with the company's broader goals. By focusing on resident satisfaction and operational efficiency, Bartlett contributes directly to the firm's status as a leading apartment manager.

Cynthia Miller, the President, National Operations at RPM Living, directs the comprehensive operational strategy across all 35 markets. Overseeing the performance of the entire 112,000-unit portfolio, the President, National Operations ensures that every region meets the company's high standards for resident service and financial return. This role involves standardizing best practices across the organization to drive consistency and efficiency. By analyzing national market data, Miller identifies trends that inform long-term operational planning. Cynthia Miller also collaborates with other C-suite leaders to integrate new technologies and service models into the national platform. Through the leadership of regional teams, the President, National Operations maintains the firm's competitive position on the NMHC Top 50 list. This executive function is critical for scaling the business, as Miller ensures that the company's operational capabilities remain robust and adaptable to the evolving needs of the multifamily real estate market.

Trisha Roud, the Division President, Mountain (West) at RPM Living, directs all property management and operational activities within the western regional markets. Overseeing the growth and performance of residential assets in this specific geography, the Division President, Mountain (West) ensures that local teams execute the company's resident-centric service model effectively. This role involves navigating unique regional market dynamics to maximize occupancy and asset value. By implementing tailored leasing strategies, Roud drives revenue growth across the division. Trisha Roud also coordinates with the national operations team to ensure that regional initiatives align with the firm's broader strategic objectives. Through the management of local personnel and resources, the Division President, Mountain (West) maintains high operational standards. This leadership position is vital for the firm's nationwide presence, as Roud ensures that the company's reputation for excellence is upheld in the competitive western multifamily landscape.

Max Reinbach, the President, Client Services at RPM Living, directs the relationship management strategy for the firm's diverse client base. Overseeing the delivery of customized real estate solutions, the President, Client Services ensures that every client receives exceptional support and transparent reporting. This role involves working closely with property owners to align management services with their specific investment goals. By fostering strong partnerships, Reinbach secures long-term client retention and expands the firm's portfolio. Max Reinbach also collaborates with the operations team to ensure that client expectations are met through superior resident-centric service. Through the development of innovative service offerings, the President, Client Services enhances the value proposition for investors. This leadership function is essential for maintaining the firm's reputation as a trusted partner in the multifamily industry, as Reinbach ensures that client satisfaction remains at the forefront of all operational and strategic decisions.

Jennifer Haney, the Division President, Operations at RPM Living, directs the strategic execution of property management initiatives within assigned geographic territories. Overseeing the daily performance of residential communities, the Division President, Operations ensures that site-level teams maintain high occupancy and resident satisfaction levels. This role involves optimizing operational budgets and implementing cost-saving measures to improve net operating income. By analyzing regional performance data, Haney identifies opportunities for process improvements and service enhancements. Jennifer Haney also mentors property managers to ensure consistent adherence to the company's operational standards. Through the effective management of regional assets, the Division President, Operations contributes to the overall success of the 112,000-unit portfolio. This leadership role interacts with the national operations team to ensure that regional strategies support the firm's broader growth objectives, ultimately ensuring that every property under management delivers exceptional value to clients and residents alike.

John Napier, the Chief Legal Officer at RPM Living, manages all regulatory compliance and legal risk mitigation across the nationwide portfolio. Overseeing the legal framework for property acquisitions and development contracts, the Chief Legal Officer ensures that every transaction adheres to state and federal multifamily housing regulations. This role involves providing counsel to the executive team on complex contractual matters and liability management. By establishing robust governance protocols, Napier protects the firm's interests during large-scale investment activities. John Napier also coordinates with external legal partners to resolve disputes and maintain operational continuity. Through the proactive identification of legal challenges, the Chief Legal Officer supports the firm's expansion into new markets. This leadership function is essential for maintaining the integrity of the $3 billion portfolio, as Napier provides the necessary legal foundation for the company to execute its ambitious growth strategy while minimizing exposure to litigation.