Royal Credit Union Executive and Leadership Team

May, 2026

Leadership Overview

Royal Credit Union has 7 executives leading key functions including strategy, finance, and technology.

Driven by member-centricity, Royal Credit Union operates as a member-owned financial cooperative, dedicated to providing comprehensive banking services and fostering financial well-being across its community.

Leadership Roles at Royal Credit Union

  • Chief Executive Officer - Charles Grossklaus
  • President & Chief Executive Officer - Brandon Riechers
  • Chief Financial Officer - John Hehli
  • Executive Vice President & Chief Financial Officer - Ryan Balts
  • Executive Vice President & Chief Financial Officer - Joseph Hasto
  • President - Rosanne Hoff
  • Executive Vice President & Chief Technology Officer - Adam Kinnard
  • Charles Grossklaus - Chief Executive Officer

    Charles Grossklaus, the Chief Executive Officer at Royal Credit Union, directs the overarching strategy and operational execution for the member-owned financial cooperative. Grossklaus guides the organization's mission to serve its members by ensuring the delivery of essential financial services, including savings, loans, and comprehensive financial solutions. This leadership role involves fostering a culture of member advocacy and financial empowerment, aligning all departmental efforts with the cooperative's core values. Charles Grossklaus is responsible for maintaining the financial health and strategic growth of Royal Credit Union, ensuring its continued ability to meet the evolving needs of its membership. The Chief Executive Officer's purview encompasses long-term planning and the cultivation of strong member relationships, solidifying the institution's position as a trusted financial partner within its community.

    Brandon Riechers - President & Chief Executive Officer

    Brandon Riechers, the President & Chief Executive Officer at Royal Credit Union, spearheads the strategic direction and executive leadership of the financial cooperative. Riechers drives the organization's commitment to its members by overseeing the delivery of a full spectrum of banking services, encompassing savings accounts, various loan products, and other critical financial solutions. This executive position involves cultivating a member-focused environment and promoting financial literacy and well-being among the membership base. Brandon Riechers ensures that Royal Credit Union's operations remain aligned with its cooperative principles and long-term growth objectives. The President & Chief Executive Officer's responsibilities include fostering innovation in financial services and strengthening the credit union's market presence, thereby enhancing member value and organizational sustainability.
    Brandon Riechers

    John Hehli - Chief Financial Officer

    John Hehli, the Chief Financial Officer at Royal Credit Union, manages the organization's financial health and strategic fiscal planning. Hehli oversees all financial operations, including budgeting, forecasting, and financial reporting, ensuring compliance with regulatory standards and maximizing financial performance for the member-owned cooperative. This critical role involves developing financial strategies that support the credit union's growth objectives and enhance member value through sound fiscal management. John Hehli is instrumental in safeguarding the institution's assets and optimizing its capital structure to provide competitive banking services. The Chief Financial Officer's leadership ensures financial stability and supports the delivery of savings, loans, and other financial products to the membership base.

    Ryan Balts - Executive Vice President & Chief Financial Officer

    Ryan Balts, the Executive Vice President & Chief Financial Officer at Royal Credit Union, directs the financial strategy and operational integrity of the member-owned cooperative. Balts oversees comprehensive financial management, including accounting, treasury, and risk management functions, ensuring robust fiscal health and compliance. This executive role is pivotal in developing financial models that support the credit union's mission of providing accessible banking services and fostering member financial well-being. Ryan Balts's leadership ensures the efficient allocation of resources and the optimization of financial performance to deliver value through savings and loan products. The Executive Vice President & Chief Financial Officer's purview includes strategic financial planning and the maintenance of strong internal controls to uphold the trust and security of member assets.
    Ryan Balts

    Joseph Hasto - Executive Vice President & Chief Financial Officer

    Joseph Hasto, the Executive Vice President & Chief Financial Officer at Royal Credit Union, leads the financial operations and strategic fiscal direction of the cooperative. Hasto manages critical financial functions, including financial planning, analysis, and reporting, ensuring the organization's financial stability and growth. This executive position is key to supporting the delivery of diverse financial services, such as savings accounts and loan programs, to the membership. Joseph Hasto's responsibilities include optimizing financial performance and ensuring adherence to all regulatory requirements, thereby safeguarding member assets. The Executive Vice President & Chief Financial Officer plays a vital role in developing financial strategies that align with the credit union's commitment to member prosperity and operational excellence.

    Rosanne Hoff - President

    Rosanne Hoff, the President at Royal Credit Union, guides the strategic initiatives and operational oversight of the member-owned financial cooperative. Hoff focuses on enhancing member value by ensuring the effective delivery of comprehensive banking services, including savings, loans, and personalized financial advice. This leadership role involves fostering strong relationships with members and stakeholders, promoting the credit union's mission of financial empowerment. Rosanne Hoff's leadership contributes to the organization's sustained growth and its commitment to community development. The President's responsibilities encompass driving strategic partnerships and ensuring that all operations align with the cooperative's core values and member-centric approach.

    Adam Kinnard - Executive Vice President & Chief Technology Officer

    Adam Kinnard, the Executive Vice President & Chief Technology Officer at Royal Credit Union, architects the technological infrastructure and digital strategy for the financial cooperative. Kinnard drives innovation by overseeing the development and implementation of cutting-edge technology solutions that enhance member experience and operational efficiency. This leadership position involves managing all aspects of information technology, cybersecurity, and digital banking platforms to ensure secure and seamless financial services. Adam Kinnard's expertise is crucial in adapting to the evolving digital landscape, enabling the credit union to offer advanced savings, loan, and financial management tools. The Executive Vice President & Chief Technology Officer ensures that technology investments align with the organization's mission to provide superior member value and maintain a competitive edge in the financial services sector.
    Adam Kinnard

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    Frequently Asked Questions Regarding Royal Credit Union Top Executives and Leadership Team

    Who leads Royal Credit Union?
    Royal Credit Union is led by Charles Grossklaus (Chief Executive Officer), along with executives such as Brandon Riechers (President & Chief Executive Officer) and John Hehli (Chief Financial Officer).
    Who is part of Royal Credit Union’s executive team?
    The executive team of Royal Credit Union includes leaders such as Charles Grossklaus (Chief Executive Officer), Brandon Riechers (President & Chief Executive Officer), John Hehli (Chief Financial Officer) and other senior executives.
    How many executives does Royal Credit Union have?
    Royal Credit Union has 7 executives leading key business areas.
    What roles are included in Royal Credit Union’s leadership team?
    The leadership team of Royal Credit Union includes roles such as Chief Executive Officer, President & Chief Executive Officer, Chief Financial Officer, Executive Vice President & Chief Financial Officer, Executive Vice President & Chief Financial Officer.