Royal Credit Union Executive and Leadership Team

Charles Grossklaus, the Chief Executive Officer at Royal Credit Union, directs the overarching strategic vision and long-term growth initiatives for the organization. Grossklaus manages the alignment of member-focused financial services with the broader mission of community impact across Wisconsin and Minnesota. By overseeing the executive leadership team, the Chief Executive Officer ensures that all banking operations remain consistent with not-for-profit values. This role involves constant collaboration with the Board to refine credit union policies and expand digital banking capabilities. Charles Grossklaus maintains a sharp focus on operational excellence, ensuring that every financial product, from savings accounts to complex loan structures, meets the evolving needs of the membership base. Through rigorous oversight of organizational performance, the Chief Executive Officer secures the financial health of the institution while fostering a culture of service and accessibility for all members.

Brandon Riechers, the President & Chief Executive Officer at Royal Credit Union, executes the daily operational strategy and drives the expansion of market reach throughout the Midwest. Riechers oversees the integration of personalized banking solutions with modern digital tools to enhance member convenience. As the President & Chief Executive Officer, Brandon Riechers coordinates cross-departmental efforts to maintain the credit union's competitive position in the financial services sector. This leadership role requires balancing aggressive growth targets with the core not-for-profit commitment to community development. By analyzing market trends and member feedback, the President & Chief Executive Officer optimizes service delivery models for families and businesses. Through consistent engagement with regional stakeholders, Riechers ensures that the credit union remains a pillar of financial stability and education, effectively scaling operations to meet the diverse needs of the growing membership base across the entire service territory.

Ryan Balts, the Executive Vice President & Chief Financial Officer at Royal Credit Union, directs the fiscal planning, capital allocation, and risk management strategies for the organization. Balts oversees the financial reporting processes and ensures the credit union maintains a robust balance sheet to support long-term member value. As the Executive Vice President & Chief Financial Officer, Ryan Balts manages the investment services portfolio and monitors liquidity to ensure the institution remains well-positioned for economic shifts. This role involves collaborating with other executive leaders to evaluate the financial feasibility of new loan products and service expansions. By maintaining strict adherence to regulatory standards and fiscal discipline, the Executive Vice President & Chief Financial Officer safeguards the assets of the membership. Balts focuses on optimizing revenue streams and controlling operational costs, ensuring that the credit union continues to provide competitive financial solutions while sustaining its not-for-profit mission across the regional market.

Joseph Hasto, the Executive Vice President & Chief Financial Officer at Royal Credit Union, manages the strategic budgeting and treasury operations to ensure the credit union's ongoing financial stability. Hasto oversees the internal audit functions and tax compliance protocols, providing the necessary oversight to protect the institution's capital reserves. As the Executive Vice President & Chief Financial Officer, Joseph Hasto analyzes market interest rates and credit risk to inform the development of loan and savings products. This role involves working closely with the finance department to streamline accounting procedures and improve the accuracy of financial forecasting. By focusing on the efficiency of financial operations, the Executive Vice President & Chief Financial Officer supports the broader goal of delivering affordable banking services to the community. Hasto ensures that all financial activities align with the credit union's mission, providing the necessary resources to fuel growth and maintain a strong, reliable financial foundation for all members.

Adam Kinnard, the Executive Vice President & Chief Technology Officer at Royal Credit Union, architects the digital infrastructure and cybersecurity frameworks necessary for modern banking. Kinnard oversees the development of secure, user-friendly platforms that facilitate seamless transactions for members across Wisconsin and Minnesota. As the Executive Vice President & Chief Technology Officer, Adam Kinnard drives the implementation of innovative financial technologies that support the credit union's commitment to convenient, accessible banking. This role involves managing complex IT systems, protecting sensitive member data, and ensuring high availability for all digital services. By aligning technical capabilities with business objectives, the Executive Vice President & Chief Technology Officer enables the organization to scale its digital offerings efficiently. Kinnard maintains a focus on future-proofing the technological landscape, ensuring that the credit union remains at the forefront of digital transformation while upholding the highest standards of security and reliability for every member.