Ricoh USA Executive and Leadership Team

June, 2026

Leadership Overview

Ricoh USA has 10 executives leading key functions including finance, technology, and customer experience.

Driven by innovation, Ricoh USA provides digital document and print solutions, impacting market efficiency and operational workflows across diverse business sectors.

Leadership Roles at Ricoh USA

  • Chief Financial Officer - Christopher Chando
  • Customer Experience Specialist & President, Ricoh & , Visions Unlimited, Llc (USA, Fresno) - Randolph Fox
  • President - Kirk Martin
  • President - Graham Browne
  • President - Sho Yamazaki
  • Next President - Jerry Knight
  • President - George Gallion
  • Chief Technology Officer - Xuong Roeller
  • Team Captain - Su Qu
  • Presidentceo - Jackson Adkins
  • Christopher Chando - Chief Financial Officer

    Christopher Chando, the Chief Financial Officer at Ricoh USA, directs all financial operations and fiscal strategy. Overseeing budgeting, forecasting, and financial reporting, Chando ensures robust fiscal health and compliance with regulatory standards. This leadership role involves managing capital allocation and investment strategies to support Ricoh USA's growth objectives. By optimizing financial processes and driving cost efficiencies, Christopher Chando directly impacts the company's profitability and long-term sustainability. The Chief Financial Officer's oversight extends to risk management and the development of financial models that inform strategic decision-making across the organization. Chando's expertise guides the company's financial trajectory, ensuring alignment with Ricoh Company Ltd.'s global financial objectives and market positioning.
    Christopher Chando

    Randolph Fox - Customer Experience Specialist & President, Ricoh & , Visions Unlimited, Llc (USA, Fresno)

    Randolph Fox, the Customer Experience Specialist & President, Ricoh & , Visions Unlimited, Llc (USA, Fresno) at Ricoh USA, champions superior customer engagement and satisfaction. Fox directs initiatives aimed at enhancing the client journey, ensuring seamless interaction with Ricoh USA's digital document and print solutions. This multifaceted role involves understanding client needs and translating them into actionable service improvements. By focusing on customer-centric strategies, Randolph Fox drives loyalty and strengthens market relationships. The President, Ricoh & , Visions Unlimited, Llc (USA, Fresno)'s leadership ensures that client feedback directly informs service development and operational adjustments. Fox's commitment to exceptional customer experience is integral to Ricoh USA's reputation and sustained success.

    Kirk Martin - President

    Kirk Martin, the President at Ricoh USA, drives the company's strategic direction and overall business performance. Martin oversees key operational areas, ensuring alignment with Ricoh Company Ltd.'s global objectives and market demands. This leadership position involves guiding executive teams, fostering cross-functional collaboration, and championing innovation in digital document and print solutions. By focusing on market expansion and operational efficiency, Kirk Martin strengthens Ricoh USA's competitive position. The President's strategic insights are crucial for navigating industry challenges and capitalizing on emerging opportunities. Martin's leadership ensures the company's sustained growth and commitment to delivering exceptional value to clients.

    Graham Browne - President

    Graham Browne, the President at Ricoh USA, directs the company's strategic initiatives and operational execution. Browne oversees critical business functions, ensuring that Ricoh USA's digital document and print solutions meet evolving market needs. This executive role involves leading teams, driving performance, and fostering a culture of continuous improvement. By focusing on market penetration and client satisfaction, Graham Browne enhances Ricoh USA's industry standing. The President's leadership is instrumental in achieving corporate milestones and expanding the company's reach. Browne's strategic vision guides the organization toward sustained success and innovation in the competitive landscape.

    Sho Yamazaki - President

    Sho Yamazaki, the President at Ricoh USA, spearheads the company's strategic vision and operational management. Yamazaki directs efforts to advance Ricoh USA's position as a leader in digital document and print solutions. This key role involves overseeing business development, market strategy, and operational efficiency across all departments. By fostering innovation and client-centric approaches, Sho Yamazaki drives sustainable growth and enhances market competitiveness. The President's leadership ensures that the company's resources are effectively deployed to meet strategic objectives. Yamazaki's commitment to excellence guides Ricoh USA in delivering superior solutions and maintaining strong client relationships.

    Jerry Knight - Next President

    Jerry Knight, the Next President at Ricoh USA, prepares to lead the company's future strategic direction and operational oversight. Knight is actively involved in understanding and shaping the evolving landscape of digital document and print solutions. This preparatory role involves gaining comprehensive insight into all facets of the business, from technological innovation to client engagement strategies. By focusing on future market trends and operational readiness, Jerry Knight ensures a smooth transition and continued success for Ricoh USA. The Next President's forward-looking perspective is crucial for identifying new opportunities and addressing upcoming challenges. Knight's dedication positions the company for ongoing growth and leadership.

    George Gallion - President

    George Gallion, the President at Ricoh USA, guides the company's strategic initiatives and operational framework. Gallion oversees the delivery of advanced digital document and print solutions, ensuring alignment with client needs and market dynamics. This leadership position involves managing key business functions, fostering innovation, and driving performance across the organization. By focusing on operational efficiency and client success, George Gallion enhances Ricoh USA's competitive edge. The President's strategic oversight is critical for achieving corporate goals and expanding market presence. Gallion's leadership ensures the company's sustained growth and commitment to excellence.

    Xuong Roeller - Chief Technology Officer

    Xuong Roeller, the Chief Technology Officer at Ricoh USA, architects the company's technological vision and innovation roadmap. Roeller directs the development and implementation of cutting-edge digital document and print solutions, ensuring Ricoh USA remains at the forefront of technological advancement. This critical role involves overseeing all aspects of IT infrastructure, software development, and cybersecurity measures. By fostering a culture of innovation, Xuong Roeller drives the integration of new technologies that enhance operational efficiency and customer value. The Chief Technology Officer's strategic guidance is essential for transforming business processes and delivering scalable, secure technology platforms. Roeller's leadership ensures that Ricoh USA's technological capabilities directly support its mission to provide advanced digital solutions to its client base.

    Su Qu - Team Captain

    Su Qu, the Team Captain at Ricoh USA, leads a dedicated team focused on operational excellence and client support. Qu directs daily activities, ensuring seamless execution of tasks related to digital document and print solutions. This role involves fostering collaboration and driving performance within the team, aligning efforts with broader company objectives. By providing clear direction and support, Su Qu enhances team productivity and morale. The Team Captain's focus on efficient workflow management and problem-solving contributes directly to client satisfaction and the successful delivery of Ricoh USA's services. Qu's leadership ensures that the team consistently meets and exceeds performance benchmarks.

    Jackson Adkins - Presidentceo

    Jackson Adkins, the Presidentceo at Ricoh USA, directs the company's comprehensive strategic vision and operational execution. Adkins oversees all aspects of the business, ensuring alignment with market demands and corporate objectives in digital document and print solutions. This pivotal role involves leading executive teams, driving innovation, and fostering a culture of excellence. By focusing on sustainable growth and client satisfaction, Jackson Adkins strengthens Ricoh USA's market leadership. The Presidentceo's strategic insights are essential for navigating complex business environments and capitalizing on emerging opportunities. Adkins' leadership ensures the company's continued success and commitment to delivering exceptional value.

    Explore Leadership Teams in Office Products Retail & Distribution

    Frequently Asked Questions Regarding Ricoh USA Top Executives and Leadership Team

    Who leads Ricoh USA?
    Ricoh USA is led by Christopher Chando (Chief Financial Officer), along with executives such as Randolph Fox (Customer Experience Specialist & President, Ricoh & , Visions Unlimited, Llc (USA, Fresno)) and Kirk Martin (President).
    Who is part of Ricoh USA’s executive team?
    The executive team of Ricoh USA includes leaders such as Christopher Chando (Chief Financial Officer), Randolph Fox (Customer Experience Specialist & President, Ricoh & , Visions Unlimited, Llc (USA, Fresno)), Kirk Martin (President) and other senior executives.
    How many executives does Ricoh USA have?
    Ricoh USA has 10 executives leading key business areas.
    What roles are included in Ricoh USA’s leadership team?
    The leadership team of Ricoh USA includes roles such as Chief Financial Officer, Customer Experience Specialist & President, Ricoh & , Visions Unlimited, Llc (USA, Fresno), President, President, President.