Leadership Overview
Reynolds & Reynolds has 6 executives leading key functions including strategy, operations, finance, information technology, and executive support.
Driven by a legacy of innovation, Reynolds & Reynolds provides essential business forms, management software, and professional services, empowering car dealerships to optimize sales logistics and achieve operational excellence across North America.
Driven by a legacy of innovation, Reynolds & Reynolds provides essential business forms, management software, and professional services, empowering car dealerships to optimize sales logistics and achieve operational excellence across North America.
Leadership Roles at Reynolds & Reynolds
Christine Lamphier - Chief Executive Officer
Christine Lamphier, the Chief Executive Officer at Reynolds & Reynolds, directs the overarching corporate strategy and long-term vision for the company. Lamphier guides the executive team in navigating the evolving landscape of automotive retail technology and business solutions. Overseeing all major strategic initiatives, Lamphier ensures alignment with the company's mission to provide essential business forms, management software, and professional services to car dealerships. This leadership role involves fostering innovation and driving growth across all operational segments. By setting the strategic direction, Christine Lamphier solidifies the company's market position and commitment to dealer success. The focus remains on enhancing the software used to manage sales logistics at dealerships, ensuring continuous improvement and client satisfaction.
Christopher Walsh - President & Acting Chief Executive Officer
Christopher Walsh, the President & Acting Chief Executive Officer at Reynolds & Reynolds, executes the day-to-day operational directives and strategic implementation across the organization. Walsh manages critical business functions, ensuring the seamless delivery of business forms, management software, and professional services to automotive dealerships. This executive leadership involves close collaboration with department heads to optimize sales logistics software and enhance client support. By driving operational efficiency, Christopher Walsh ensures the company meets its commitments to its extensive client base. The role demands a keen focus on market dynamics and client needs, particularly within the North American automotive retail sector. Walsh's leadership ensures the company's continued impact on dealership management and sales processes.

Craig Moss - Executive Vice President & Chief Financial Officer
Craig Moss, the Executive Vice President & Chief Financial Officer at Reynolds & Reynolds, directs all financial planning, accounting, and fiscal management for the organization. Moss oversees the company's financial health, managing budgets, investments, and revenue streams derived from business forms, management software, and professional services. This executive leadership ensures robust financial controls and strategic resource allocation to support growth initiatives and operational expansion. By guiding the finance department, Craig Moss ensures profitability and fiscal stability, crucial for sustained service delivery to car dealerships. The role involves analyzing market trends and financial performance to inform strategic decisions. Moss's financial acumen is vital for maintaining the company's strong market presence and commitment to dealer success.
William Daughters - Chief Operating Officer & Executive Vice President
William Daughters, the Chief Operating Officer & Executive Vice President at Reynolds & Reynolds, drives operational excellence and manages the delivery of all company services. Daughters oversees the development and implementation of business forms, management software, and professional services tailored for car dealerships. This executive leadership role focuses on optimizing the sales logistics software and ensuring efficient service delivery across North America. By leading the operations division, William Daughters ensures that client needs are met with high-quality solutions and support. The emphasis is on streamlining processes and enhancing the overall customer experience for dealerships. Daughters' operational expertise is critical to maintaining the company's reputation for reliability and innovation in the automotive retail technology space.

Mike Pitcitello - Chief Information Officer
Mike Pitcitello, the Chief Information Officer at Reynolds & Reynolds, architects and oversees the company's entire technology infrastructure and digital strategy. Pitcitello directs the development and maintenance of the critical management software used by car dealerships to manage sales logistics. This involves ensuring robust cybersecurity measures, scalable cloud solutions, and efficient data management to support business operations. By leading the IT department, Mike Pitcitello ensures technological advancements align with the company's mission to provide cutting-edge solutions. The focus is on enhancing the performance and reliability of software services, supporting the professional services offered to dealerships. Pitcitello's strategic oversight guarantees that Reynolds & Reynolds remains at the forefront of technological innovation in the automotive retail sector.
Pamela Lugo - Vice President, Executive Chief of Staff
Pamela Lugo, the Vice President, Executive Chief of Staff at Reynolds & Reynolds, provides strategic support and operational coordination for the executive leadership team. Lugo facilitates communication and alignment across departments, ensuring key initiatives related to business forms, management software, and professional services progress effectively. This role involves managing critical projects and driving cross-functional collaboration to enhance the software used for dealership sales logistics. By serving as a central point of contact, Pamela Lugo ensures executive priorities are translated into actionable plans. The focus is on optimizing workflow and supporting the strategic objectives of the company. Lugo's contributions are essential for maintaining operational synergy and driving the company's mission forward.
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