Reynolds & Reynolds Executive and Leadership Team

June, 2026

Leadership Overview

Reynolds & Reynolds has 7 executives leading key functions including strategy, operations, finance, and technology.

Driven by a legacy of innovation, Reynolds & Reynolds provides essential business forms, management software, and professional services, empowering car dealerships to optimize sales logistics and achieve operational excellence.

Leadership Roles at Reynolds & Reynolds

  • Chief Executive Officer - Christine Lamphier
  • President & Acting Chief Executive Officer - Christopher Walsh
  • Chief Financial Officer - Bill Zaugh
  • Executive Vice President & Chief Financial Officer - Craig Moss
  • Chief Operating Officer & Executive Vice President - William Daughters
  • Vice President, Executive Chief of Staff - Pamela Lugo
  • Vice President, Corporate & Information Chief - Mike Pitcitello
  • Christine Lamphier - Chief Executive Officer

    Christine Lamphier, the Chief Executive Officer at Reynolds & Reynolds, directs the overarching corporate strategy and long-term vision. Lamphier guides the company's expansion within the automotive dealership sector, ensuring robust integration of business forms, management software, and professional services. This leadership role involves fostering innovation in software solutions designed to streamline sales logistics for dealerships across North America. Christine Lamphier's focus remains on enhancing client value and solidifying Reynolds & Reynolds' market leadership through strategic initiatives and operational efficiency. The Chief Executive Officer's purview encompasses all departments, driving performance and ensuring alignment with the company's foundational mission to support automotive retail success.

    Christopher Walsh - President & Acting Chief Executive Officer

    Christopher Walsh, the President & Acting Chief Executive Officer at Reynolds & Reynolds, executes the strategic directives and operational management of the enterprise. Walsh oversees the day-to-day business activities, ensuring seamless delivery of business forms, management software, and professional services to car dealerships. This critical position involves driving operational excellence and maintaining the high standards of service Reynolds & Reynolds provides. Christopher Walsh's leadership ensures that the company's software solutions effectively manage sales logistics, directly impacting dealership efficiency and profitability. The President & Acting Chief Executive Officer's responsibilities extend to fostering strong client relationships and championing the company's commitment to innovation within the automotive retail technology landscape.
    Christopher Walsh

    Bill Zaugh - Chief Financial Officer

    Bill Zaugh, the Chief Financial Officer at Reynolds & Reynolds, manages all fiscal operations and financial strategy for the organization. Zaugh oversees budgeting, financial planning, and risk management, ensuring the company's financial health and stability. This role is pivotal in supporting the delivery of business forms, management software, and professional services to car dealerships by providing the financial framework for growth and investment. Bill Zaugh's expertise guides financial decision-making, optimizing resource allocation for software development and service expansion. The Chief Financial Officer's oversight ensures compliance with financial regulations and drives profitability, directly contributing to the company's sustained success in the automotive dealership market.

    Craig Moss - Executive Vice President & Chief Financial Officer

    Craig Moss, the Executive Vice President & Chief Financial Officer at Reynolds & Reynolds, collaborates on financial oversight and strategic fiscal planning. Moss supports the financial health of the organization by contributing to budgeting, forecasting, and investment analysis, particularly concerning the development and distribution of business forms and management software for car dealerships. This role ensures financial resources are effectively allocated to support operational goals and market expansion. Craig Moss's involvement in financial strategy reinforces the company's ability to provide robust professional services and cutting-edge software solutions. The Executive Vice President & Chief Financial Officer's focus is on driving financial performance and ensuring long-term economic viability for Reynolds & Reynolds.

    William Daughters - Chief Operating Officer & Executive Vice President

    William Daughters, the Chief Operating Officer & Executive Vice President at Reynolds & Reynolds, directs the company's operational execution and service delivery. Daughters oversees the integration and deployment of management software and business forms for car dealerships, ensuring efficient sales logistics management. This leadership position focuses on optimizing internal processes and enhancing the quality of professional services offered. William Daughters' strategic approach ensures that operational capabilities align with market demands, supporting the company's mission to empower automotive retailers. The Chief Operating Officer & Executive Vice President's responsibilities include driving operational efficiency across all departments, fostering a culture of continuous improvement, and ensuring seamless client experiences with Reynolds & Reynolds' technology solutions.
    William Daughters

    Pamela Lugo - Vice President, Executive Chief of Staff

    Pamela Lugo, the Vice President, Executive Chief of Staff at Reynolds & Reynolds, provides strategic support and operational coordination for executive leadership. Lugo facilitates communication and drives key initiatives across departments, ensuring alignment with the company's mission to serve car dealerships with business forms, management software, and professional services. This role involves managing special projects and optimizing workflow to enhance efficiency in sales logistics management. Pamela Lugo's contributions are vital in streamlining executive decision-making and ensuring the effective implementation of corporate strategies. The Vice President, Executive Chief of Staff's focus is on enhancing organizational effectiveness and supporting the seamless delivery of Reynolds & Reynolds' comprehensive solutions.

    Mike Pitcitello - Vice President, Corporate & Information Chief

    Mike Pitcitello, the Vice President, Corporate & Information Chief at Reynolds & Reynolds, leads the company's information technology strategy and corporate infrastructure. Pitcitello oversees the development and maintenance of the management software and digital platforms used by car dealerships, ensuring robust security and scalability for sales logistics. This position is critical for innovating and delivering the technological backbone that supports Reynolds & Reynolds' business forms and professional services. Mike Pitcitello's expertise drives technological advancements, enhancing the efficiency and reliability of solutions provided to the automotive retail sector. The Vice President, Corporate & Information Chief's mandate includes safeguarding corporate data and ensuring the technological infrastructure supports the company's growth objectives.

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    Frequently Asked Questions Regarding Reynolds & Reynolds Top Executives and Leadership Team

    Who leads Reynolds & Reynolds?
    Reynolds & Reynolds is led by Christine Lamphier (Chief Executive Officer), along with executives such as Christopher Walsh (President & Acting Chief Executive Officer) and Bill Zaugh (Chief Financial Officer).
    Who is part of Reynolds & Reynolds’s executive team?
    The executive team of Reynolds & Reynolds includes leaders such as Christine Lamphier (Chief Executive Officer), Christopher Walsh (President & Acting Chief Executive Officer), Bill Zaugh (Chief Financial Officer) and other senior executives.
    How many executives does Reynolds & Reynolds have?
    Reynolds & Reynolds has 7 executives leading key business areas.
    What roles are included in Reynolds & Reynolds’s leadership team?
    The leadership team of Reynolds & Reynolds includes roles such as Chief Executive Officer, President & Acting Chief Executive Officer, Chief Financial Officer, Executive Vice President & Chief Financial Officer, Chief Operating Officer & Executive Vice President.