Reynolds & Reynolds Executive and Leadership Team

May, 2026

Leadership Overview

Reynolds & Reynolds has 8 executives leading key functions including strategy, operations, finance, and technology.

Driven by a legacy of innovation, Reynolds & Reynolds provides essential business forms, management software, and professional services, empowering car dealerships to optimize sales logistics and operational efficiency across the United States.

Leadership Roles at Reynolds & Reynolds

  • Chief Executive Officer - Christine Lamphier
  • President & Acting Chief Executive Officer - Christopher Walsh
  • Chief Financial Officer - Bill Zaugh
  • Executive Vice President & Chief Financial Officer - Craig Moss
  • Chief Operating Officer & Executive Vice President - William Daughters
  • President - David Dozier
  • Vice President, Executive Chief of Staff - Pamela Lugo
  • Vice President, Corporate & Information Chief - Mike Pitcitello
  • Christine Lamphier - Chief Executive Officer

    Christine Lamphier, the Chief Executive Officer at Reynolds & Reynolds, directs the overarching corporate strategy and long-term vision. Lamphier guides the company's expansion within the automotive retail sector, ensuring its business forms, management software, and professional services remain at the forefront of dealership operations. Overseeing all major strategic initiatives, Lamphier ensures alignment with market demands and technological advancements. This leadership role involves fostering innovation across departments, driving the development of solutions that enhance sales logistics and overall dealership efficiency. Lamphier's focus remains on solidifying Reynolds & Reynolds' market position and delivering sustained value to automotive retailers nationwide. The Chief Executive Officer's mandate includes cultivating a culture of excellence and driving profitable growth through strategic decision-making and operational oversight.

    Christopher Walsh - President & Acting Chief Executive Officer

    Christopher Walsh, the President & Acting Chief Executive Officer at Reynolds & Reynolds, executes the company's strategic objectives and operational directives. Walsh oversees the day-to-day management of the organization, ensuring seamless integration of business forms, management software, and professional services for car dealerships. This leadership position involves driving operational excellence and optimizing the delivery of solutions that manage sales logistics. Christopher Walsh's responsibilities extend to fostering strong relationships with key stakeholders and ensuring the company's continued growth and market leadership. The President & Acting Chief Executive Officer's role is critical in translating strategic vision into tangible business outcomes, maintaining high standards of service, and navigating the dynamic automotive retail landscape. Walsh champions initiatives that enhance customer satisfaction and operational efficiency across the dealership network.
    Christopher Walsh

    Bill Zaugh - Chief Financial Officer

    Bill Zaugh, the Chief Financial Officer at Reynolds & Reynolds, manages the company's financial health and strategic fiscal planning. Zaugh oversees all financial operations, including budgeting, forecasting, and financial reporting, ensuring robust fiscal management for the provision of business forms, management software, and professional services to car dealerships. This role is pivotal in supporting the company's growth initiatives and maintaining financial stability. Bill Zaugh's expertise guides investment decisions and resource allocation, directly impacting the development and deployment of software solutions for sales logistics management. The Chief Financial Officer's strategic insights are crucial for optimizing profitability and ensuring compliance with financial regulations. Zaugh drives financial strategies that underpin Reynolds & Reynolds' market competitiveness and long-term sustainability.

    Craig Moss - Executive Vice President & Chief Financial Officer

    Craig Moss, the Executive Vice President & Chief Financial Officer at Reynolds & Reynolds, collaborates on financial strategy and oversees critical financial functions. Moss supports the Chief Financial Officer in managing the company's fiscal operations, including financial analysis, capital management, and risk assessment, vital for delivering business forms, management software, and professional services to car dealerships. This executive position ensures the financial integrity of systems managing sales logistics. Craig Moss's contributions are essential for driving financial performance and supporting strategic investments in technology and service enhancements. The Executive Vice President & Chief Financial Officer's focus includes optimizing financial processes and contributing to the overall economic health of the organization. Moss plays a key part in financial planning and resource allocation to support Reynolds & Reynolds' operational goals.

    William Daughters - Chief Operating Officer & Executive Vice President

    William Daughters, the Chief Operating Officer & Executive Vice President at Reynolds & Reynolds, directs the company's operational execution and service delivery. Daughters oversees the integration and performance of business forms, management software, and professional services, ensuring seamless operations for car dealerships utilizing the company's solutions for sales logistics management. This leadership role is fundamental to maintaining high standards of service and operational efficiency across the organization. William Daughters's focus includes optimizing internal processes and enhancing the customer experience through effective management of resources and technology. The Chief Operating Officer & Executive Vice President's mandate involves driving operational improvements and ensuring the reliable deployment of software and services. Daughters champions initiatives that streamline operations and support the company's commitment to client success.
    William Daughters

    David Dozier - President

    David Dozier, the President at Reynolds & Reynolds, leads specific strategic business units and drives growth initiatives. Dozier oversees the development and market penetration of the company's business forms, management software, and professional services, focusing on enhancing value for car dealerships. This presidential role is key to expanding market reach and strengthening client relationships within the automotive retail sector. David Dozier's leadership ensures that the sales logistics management software and related services meet evolving industry needs. The President's focus includes fostering innovation within their purview and achieving ambitious business objectives. Dozier champions strategies that enhance operational effectiveness and client satisfaction, contributing significantly to Reynolds & Reynolds' market presence.

    Pamela Lugo - Vice President, Executive Chief of Staff

    Pamela Lugo, the Vice President, Executive Chief of Staff at Reynolds & Reynolds, provides strategic support and operational coordination for executive leadership. Lugo facilitates the execution of key initiatives, ensuring alignment across departments involved in delivering business forms, management software, and professional services to car dealerships. This role is crucial for enhancing organizational efficiency and driving strategic projects forward. Pamela Lugo's responsibilities include managing critical communications and supporting the implementation of company-wide strategies related to sales logistics software. The Vice President, Executive Chief of Staff's focus is on optimizing executive effectiveness and ensuring smooth operational workflows. Lugo contributes to strategic planning and operational improvements, supporting the overall mission of Reynolds & Reynolds.

    Mike Pitcitello - Vice President, Corporate & Information Chief

    Mike Pitcitello, the Vice President, Corporate & Information Chief at Reynolds & Reynolds, directs the company's information technology strategy and corporate infrastructure. Pitcitello oversees the development and maintenance of robust IT systems that support the delivery of business forms, management software, and professional services to car dealerships, ensuring the security and efficiency of sales logistics management platforms. This critical role ensures technological advancements align with business objectives. Mike Pitcitello's responsibilities include managing information security, data governance, and technological innovation to enhance operational capabilities. The Vice President, Corporate & Information Chief's focus is on leveraging technology to drive efficiency and support the company's strategic goals. Pitcitello ensures the integrity and performance of Reynolds & Reynolds' digital assets.

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    Frequently Asked Questions Regarding Reynolds & Reynolds Top Executives and Leadership Team

    Who leads Reynolds & Reynolds?
    Reynolds & Reynolds is led by Christine Lamphier (Chief Executive Officer), along with executives such as Christopher Walsh (President & Acting Chief Executive Officer) and Bill Zaugh (Chief Financial Officer).
    Who is part of Reynolds & Reynolds’s executive team?
    The executive team of Reynolds & Reynolds includes leaders such as Christine Lamphier (Chief Executive Officer), Christopher Walsh (President & Acting Chief Executive Officer), Bill Zaugh (Chief Financial Officer) and other senior executives.
    How many executives does Reynolds & Reynolds have?
    Reynolds & Reynolds has 8 executives leading key business areas.
    What roles are included in Reynolds & Reynolds’s leadership team?
    The leadership team of Reynolds & Reynolds includes roles such as Chief Executive Officer, President & Acting Chief Executive Officer, Chief Financial Officer, Executive Vice President & Chief Financial Officer, Chief Operating Officer & Executive Vice President.