Reynolds & Reynolds Executive and Leadership Team

October, 2026

Leadership Overview

Reynolds & Reynolds has 5 executives leading key functions including strategy, information technology, operations, executive administration, and financial management.

Focused on delivering advanced management software to automotive retailers, Reynolds & Reynolds maintains a commitment to streamlining dealership operations through innovative business solutions and professional services that enhance overall retail efficiency.

Leadership Roles at Reynolds & Reynolds

  • President & Acting Chief Executive Officer - Christopher Walsh
  • Executive Vice President & Chief Financial Officer - Craig Moss
  • Chief Operating Officer & Executive Vice President - William Daughters
  • Chief Information Officer - Mike Pitcitello
  • Vice President, Executive Chief of Staff - Pam Lugo
  • Christopher Walsh - President & Acting Chief Executive Officer

    Christopher Walsh, the President & Acting Chief Executive Officer at Reynolds & Reynolds, directs the overarching corporate strategy and long-term vision for the organization. Overseeing the integration of business forms and management software, the President & Acting Chief Executive Officer ensures that dealership clients receive high-quality tools for sales logistics. This leadership role involves constant collaboration with the Board to maintain market dominance across North American automotive retail sectors. By prioritizing operational excellence, Christopher Walsh drives the company toward sustainable growth and technological advancement. The President & Acting Chief Executive Officer monitors competitive landscapes to refine service offerings, ensuring that the firm remains the primary partner for modern car dealerships. Through rigorous oversight of internal departments, Walsh secures the alignment of corporate goals with the evolving needs of the automotive industry, ultimately fostering a culture of innovation and reliability within the entire organization.
    Christopher Walsh

    Craig Moss - Executive Vice President & Chief Financial Officer

    Craig Moss, the Executive Vice President & Chief Financial Officer at Reynolds & Reynolds, directs the financial planning, reporting, and capital allocation strategies for the company. Overseeing the fiscal health of the organization, the Executive Vice President & Chief Financial Officer ensures that investments in software development and professional services yield strong returns. This role involves managing the company's budget and analyzing market trends to support sustainable growth. Craig Moss drives financial transparency by implementing rigorous accounting standards and reporting protocols. By collaborating with the executive team, the Executive Vice President & Chief Financial Officer aligns financial resources with the company's strategic goals for the automotive retail sector. Moss monitors economic conditions to mitigate risks and identify opportunities for expansion. Through careful management of assets and liabilities, the Executive Vice President & Chief Financial Officer secures the financial foundation required to maintain the firm's position as a leader in dealership management solutions.

    William Daughters - Chief Operating Officer & Executive Vice President

    William Daughters, the Chief Operating Officer & Executive Vice President at Reynolds & Reynolds, manages the daily execution of business services and operational logistics. Overseeing the delivery of professional services to car dealerships, the Chief Operating Officer & Executive Vice President ensures that internal processes support the company's mission of retail efficiency. This leadership role involves coordinating cross-functional teams to streamline the deployment of management software and business forms. William Daughters drives operational improvements by identifying bottlenecks in service delivery and implementing scalable solutions. By managing regional operations, the Chief Operating Officer & Executive Vice President maintains high standards of client satisfaction across the North American market. Daughters works closely with the executive team to translate strategic goals into actionable workflows, ensuring that the organization remains agile. Through consistent focus on process optimization, the Chief Operating Officer & Executive Vice President supports the company's long-term financial health and operational stability.
    William Daughters

    Mike Pitcitello - Chief Information Officer

    Mike Pitcitello, the Chief Information Officer at Reynolds & Reynolds, architects the digital infrastructure and software development frameworks that power dealership management systems. Managing the technical roadmap, the Chief Information Officer ensures that all software solutions remain secure, scalable, and highly functional for automotive retail environments. This role involves leading engineering teams to deploy robust cloud-based tools that optimize sales logistics and inventory tracking. Mike Pitcitello drives the digital transformation of the company by integrating advanced data analytics into existing platforms. By overseeing the maintenance of critical IT systems, the Chief Information Officer guarantees high uptime and performance for clients across the United States. Pitcitello collaborates with other executive leaders to align technical capabilities with business objectives, ensuring that the firm maintains a competitive edge in the software market. Through constant monitoring of cybersecurity protocols, the Chief Information Officer protects sensitive dealership data while facilitating seamless operational workflows.

    Pam Lugo - Vice President, Executive Chief of Staff

    Pam Lugo, the Vice President, Executive Chief of Staff at Reynolds & Reynolds, coordinates high-level administrative functions and facilitates communication between the executive leadership team and the broader organization. Overseeing the implementation of strategic initiatives, the Vice President, Executive Chief of Staff ensures that corporate priorities receive the necessary resources and attention. This role involves managing complex projects that span multiple departments, including software development and professional services. Pam Lugo drives organizational alignment by streamlining decision-making processes and fostering collaboration among senior leaders. By monitoring the progress of key business objectives, the Vice President, Executive Chief of Staff provides critical insights that inform executive strategy. Lugo maintains a focus on operational efficiency, ensuring that the company's internal structure supports the needs of automotive dealership clients. Through meticulous planning and execution, the Vice President, Executive Chief of Staff enables the leadership team to focus on long-term growth and market expansion.

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    Frequently Asked Questions Regarding Reynolds & Reynolds Top Executives and Leadership Team

    Who leads Reynolds & Reynolds?
    Reynolds & Reynolds is led by Christopher Walsh (President & Acting Chief Executive Officer), along with executives such as Craig Moss (Executive Vice President & Chief Financial Officer) and William Daughters (Chief Operating Officer & Executive Vice President).
    Who is part of Reynolds & Reynolds’s executive team?
    The executive team of Reynolds & Reynolds includes leaders such as Christopher Walsh (President & Acting Chief Executive Officer), Craig Moss (Executive Vice President & Chief Financial Officer), William Daughters (Chief Operating Officer & Executive Vice President) and other senior executives.
    How many executives does Reynolds & Reynolds have?
    Reynolds & Reynolds has 5 executives leading key business areas.
    What roles are included in Reynolds & Reynolds’s leadership team?
    The leadership team of Reynolds & Reynolds includes roles such as President & Acting Chief Executive Officer, Executive Vice President & Chief Financial Officer, Chief Operating Officer & Executive Vice President, Chief Information Officer, Vice President, Executive Chief of Staff.