RBC Executive and Leadership Team

September, 2026

Leadership Overview

RBC has 10 executives leading key functions including investment strategy, financial risk management, global technology, marketing operations, and commercial banking.

Committed to delivering comprehensive financial solutions, RBC maintains a global presence while driving innovation across personal banking, wealth management, and capital markets to support diverse client needs worldwide.

Leadership Roles at RBC

  • President & Chief Executive Officer, RBC Direct Investing - Dimitri Busevs
  • Vice President, Executive Communications (Chief Executive Officer, Chief Human Resources Officer, Chief Marketing Officer) - Rafael Ruffolo
  • Director, Chief Financial Officer Operational Risk At RBC - Tania Li
  • Delivery HUB Director, Finance & Group Chief Financial Officer - Owen Harb
  • Vice President, Strategic Initiatives & Group Chief Financial Officer, Change Management - Cheryl Tjok-A-Tam
  • Chief Operating Officer, Internal Audit & Credit Review - Jacqueline Bukaluk
  • Executive Vice President & Chief Operating Officer, Commercial Banking - Niranjan Vivekanandan
  • Head Global Chief Technology Officer, Rbc & of City National Bank Technology - Jikin Shah
  • Senior Client Product Support Representative & Chief Marketing Officer, Cash Management Operations - Joemon Yesudas
  • Chief Marketing Officer, Client Service & Officer - Pallavi Uday
  • Dimitri Busevs - President & Chief Executive Officer, RBC Direct Investing

    Dimitri Busevs, the President & Chief Executive Officer, RBC Direct Investing at RBC, directs the strategic vision for digital brokerage services. Overseeing the expansion of self-directed investment platforms, the President & Chief Executive Officer, RBC Direct Investing ensures retail clients access robust trading tools and market research. This leadership role involves aligning digital product roadmaps with the broader financial goals of the organization. By optimizing user experience and platform reliability, Dimitri Busevs directly impacts the growth of the retail investment segment. The President & Chief Executive Officer, RBC Direct Investing also manages cross-functional teams to maintain competitive positioning within the North American financial landscape. Through rigorous oversight of platform security and regulatory compliance, the President & Chief Executive Officer, RBC Direct Investing secures long-term trust and operational excellence for the bank.

    Rafael Ruffolo - Vice President, Executive Communications (Chief Executive Officer, Chief Human Resources Officer, Chief Marketing Officer)

    Rafael Ruffolo, the Vice President, Executive Communications (Chief Executive Officer, Chief Human Resources Officer, Chief Marketing Officer) at RBC, directs the internal and external messaging strategy for the bank's top leadership. Overseeing the communication flow for the Chief Executive Officer and other key executives, the Vice President, Executive Communications (Chief Executive Officer, Chief Human Resources Officer, Chief Marketing Officer) ensures alignment with corporate values and strategic goals. This leadership role involves crafting narratives that articulate the bank's market position and commitment to stakeholders. By managing high-level corporate messaging, Rafael Ruffolo directly impacts the brand perception and organizational culture. The Vice President, Executive Communications (Chief Executive Officer, Chief Human Resources Officer, Chief Marketing Officer) also coordinates with human resources and marketing departments to maintain a unified voice across all global channels. Through strategic storytelling, the Vice President, Executive Communications (Chief Executive Officer, Chief Human Resources Officer, Chief Marketing Officer) reinforces the bank's reputation as a premier financial institution.
    Rafael Ruffolo

    Tania Li - Director, Chief Financial Officer Operational Risk At RBC

    Tania Li, the Director, Chief Financial Officer Operational Risk At RBC at RBC, architects frameworks to mitigate financial exposure across global business segments. Overseeing the integration of risk assessment protocols, the Director, Chief Financial Officer Operational Risk At RBC ensures alignment with international banking standards and internal capital requirements. This leadership role involves collaborating with senior management to identify potential vulnerabilities within the bank's diverse financial services portfolio. By implementing advanced analytical models, Tania Li directly impacts the stability and resilience of the organization. The Director, Chief Financial Officer Operational Risk At RBC also monitors emerging market trends to proactively adjust risk appetite. Through consistent evaluation of operational processes, the Director, Chief Financial Officer Operational Risk At RBC maintains the integrity of the bank's balance sheet while supporting sustainable growth initiatives across all regional operations.
    Tania Li

    Owen Harb - Delivery HUB Director, Finance & Group Chief Financial Officer

    Owen Harb, the Delivery HUB Director, Finance & Group Chief Financial Officer at RBC, directs the execution of financial reporting and group-wide fiscal management. Overseeing the delivery of accurate financial data, the Delivery HUB Director, Finance & Group Chief Financial Officer ensures transparency and compliance across all business segments. This leadership role involves managing the financial infrastructure that supports the bank's global operations and capital allocation strategies. By optimizing reporting processes, Owen Harb directly impacts the efficiency of the finance department. The Delivery HUB Director, Finance & Group Chief Financial Officer also collaborates with the board to provide insights into the bank's fiscal health and long-term financial performance. Through rigorous oversight of group financial activities, the Delivery HUB Director, Finance & Group Chief Financial Officer maintains the integrity of the bank's financial statements and supports the strategic decision-making process for the entire organization.

    Cheryl Tjok-A-Tam - Vice President, Strategic Initiatives & Group Chief Financial Officer, Change Management

    Cheryl Tjok-A-Tam, the Vice President, Strategic Initiatives & Group Chief Financial Officer, Change Management at RBC, directs the implementation of large-scale organizational changes and strategic financial projects. Overseeing the transition management processes, the Vice President, Strategic Initiatives & Group Chief Financial Officer, Change Management ensures that the bank adapts effectively to shifting market conditions and regulatory requirements. This leadership role involves aligning financial resources with strategic initiatives to drive long-term value. By managing complex change projects, Cheryl Tjok-A-Tam directly impacts the agility and responsiveness of the organization. The Vice President, Strategic Initiatives & Group Chief Financial Officer, Change Management also collaborates with executive leadership to identify opportunities for process improvement and operational transformation. Through the successful execution of strategic initiatives, the Vice President, Strategic Initiatives & Group Chief Financial Officer, Change Management secures the bank's future growth and maintains its position as a global financial leader.

    Jacqueline Bukaluk - Chief Operating Officer, Internal Audit & Credit Review

    Jacqueline Bukaluk, the Chief Operating Officer, Internal Audit & Credit Review at RBC, directs the operational effectiveness of the bank's audit and credit oversight functions. Overseeing the implementation of rigorous review processes, the Chief Operating Officer, Internal Audit & Credit Review ensures that credit risk management aligns with the bank's conservative financial standards. This leadership role involves coordinating with internal teams to identify and mitigate potential risks within the lending portfolio. By streamlining audit workflows, Jacqueline Bukaluk directly impacts the accuracy and reliability of the bank's internal controls. The Chief Operating Officer, Internal Audit & Credit Review also provides critical data to senior leadership to support informed decision-making regarding credit exposure. Through the continuous improvement of audit methodologies, the Chief Operating Officer, Internal Audit & Credit Review secures the bank's operational integrity and protects the interests of shareholders and clients alike.

    Niranjan Vivekanandan - Executive Vice President & Chief Operating Officer, Commercial Banking

    Niranjan Vivekanandan, the Executive Vice President & Chief Operating Officer, Commercial Banking at RBC, directs the operational strategy for the commercial banking division. Overseeing the delivery of financial services to a diverse range of commercial enterprises, the Executive Vice President & Chief Operating Officer, Commercial Banking ensures that the bank's products meet the evolving needs of the business market. This leadership role involves managing the day-to-day operations of the commercial segment to drive efficiency and growth. By optimizing service delivery models, Niranjan Vivekanandan directly impacts the bank's market share in the commercial sector. The Executive Vice President & Chief Operating Officer, Commercial Banking also collaborates with other C-suite leaders to align commercial banking initiatives with the broader corporate strategy. Through the effective management of regional operations, the Executive Vice President & Chief Operating Officer, Commercial Banking maintains the bank's competitive edge in the financial services industry.

    Jikin Shah - Head Global Chief Technology Officer, Rbc & of City National Bank Technology

    Jikin Shah, the Head Global Chief Technology Officer, Rbc & of City National Bank Technology at RBC, directs the digital infrastructure and technological evolution of the enterprise. Overseeing the modernization of core banking systems, the Head Global Chief Technology Officer, Rbc & of City National Bank Technology ensures seamless integration between the bank's international subsidiaries and digital platforms. This leadership role involves architecting scalable cloud solutions to support high-volume financial transactions. By driving innovation in cybersecurity and data analytics, Jikin Shah directly impacts the efficiency of global operations. The Head Global Chief Technology Officer, Rbc & of City National Bank Technology also coordinates with executive leadership to align technology investments with long-term business objectives. Through the deployment of cutting-edge software, the Head Global Chief Technology Officer, Rbc & of City National Bank Technology secures the bank's position as a leader in digital financial services.

    Joemon Yesudas - Senior Client Product Support Representative & Chief Marketing Officer, Cash Management Operations

    Joemon Yesudas, the Senior Client Product Support Representative & Chief Marketing Officer, Cash Management Operations at RBC, directs the strategic promotion and support of cash management solutions. Overseeing the alignment of product messaging with client needs, the Senior Client Product Support Representative & Chief Marketing Officer, Cash Management Operations ensures high-value commercial enterprises receive tailored financial support. This leadership role involves managing the lifecycle of treasury services to optimize client satisfaction and retention. By refining marketing strategies for complex financial products, Joemon Yesudas directly impacts the revenue growth of the commercial banking segment. The Senior Client Product Support Representative & Chief Marketing Officer, Cash Management Operations also collaborates with product development teams to translate market feedback into actionable service improvements. Through consistent engagement with institutional clients, the Senior Client Product Support Representative & Chief Marketing Officer, Cash Management Operations strengthens the bank's reputation for service excellence.

    Pallavi Uday - Chief Marketing Officer, Client Service & Officer

    Pallavi Uday, the Chief Marketing Officer, Client Service & Officer at RBC, directs the marketing and client service strategies to enhance the bank's market presence. Overseeing the development of client-centric service initiatives, the Chief Marketing Officer, Client Service & Officer ensures that every interaction reflects the bank's commitment to quality and trust. This leadership role involves integrating marketing campaigns with service delivery to create a seamless experience for retail and institutional clients. By analyzing customer feedback, Pallavi Uday directly impacts the bank's ability to attract and retain a diverse client base. The Chief Marketing Officer, Client Service & Officer also coordinates with other departments to ensure consistent brand messaging across all digital and physical platforms. Through the strategic alignment of marketing and service, the Chief Marketing Officer, Client Service & Officer strengthens the bank's reputation and supports long-term growth in the competitive financial services market.

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    Frequently Asked Questions Regarding RBC Top Executives and Leadership Team

    Who leads RBC?
    RBC is led by Dimitri Busevs (President & Chief Executive Officer, RBC Direct Investing), along with executives such as Rafael Ruffolo (Vice President, Executive Communications (Chief Executive Officer, Chief Human Resources Officer, Chief Marketing Officer)) and Tania Li (Director, Chief Financial Officer Operational Risk At RBC).
    Who is part of RBC’s executive team?
    The executive team of RBC includes leaders such as Dimitri Busevs (President & Chief Executive Officer, RBC Direct Investing), Rafael Ruffolo (Vice President, Executive Communications (Chief Executive Officer, Chief Human Resources Officer, Chief Marketing Officer)), Tania Li (Director, Chief Financial Officer Operational Risk At RBC) and other senior executives.
    How many executives does RBC have?
    RBC has 10 executives leading key business areas.
    What roles are included in RBC’s leadership team?
    The leadership team of RBC includes roles such as President & Chief Executive Officer, RBC Direct Investing, Vice President, Executive Communications (Chief Executive Officer, Chief Human Resources Officer, Chief Marketing Officer), Director, Chief Financial Officer Operational Risk At RBC, Delivery HUB Director, Finance & Group Chief Financial Officer, Vice President, Strategic Initiatives & Group Chief Financial Officer, Change Management.