Leadership Overview
Quicken Loans has 10 executives leading key functions including strategy, operational coordination, mortgage origination, and client support.
Focused on digital transformation, Quicken Loans revolutionizes the American mortgage industry by prioritizing seamless online lending experiences and advanced financial technology to simplify home ownership for every client across the nation.
Focused on digital transformation, Quicken Loans revolutionizes the American mortgage industry by prioritizing seamless online lending experiences and advanced financial technology to simplify home ownership for every client across the nation.
Leadership Roles at Quicken Loans
Chris Temple - Chief Executive Officer
Chris Temple, the Chief Executive Officer at Quicken Loans, directs the overarching strategic vision for the organization. Temple architects the long-term growth trajectory by integrating advanced financial technology into the core mortgage lending platform. Overseeing the entire executive suite, the Chief Executive Officer ensures alignment between corporate objectives and the evolving needs of the United States housing market. This leadership role involves constant evaluation of market trends to maintain a competitive edge in online lending. By fostering a culture of innovation, Temple drives operational excellence across all departments. The Chief Executive Officer maintains rigorous standards for customer experience, ensuring that every digital interaction reflects the company mission. Through consistent focus on scalability and efficiency, Chris Temple secures the market position of the firm as a premier provider of home loan products and financial services.
Zakery Adams - President's Club Banker
Zakery Adams, the President's Club Banker at Quicken Loans, executes high-volume mortgage origination strategies for clients across the United States. Adams manages complex financial portfolios, ensuring that each borrower receives tailored loan products that align with specific home ownership goals. Overseeing the end-to-end application process, the President's Club Banker utilizes proprietary technology to accelerate underwriting and approval timelines. This role involves deep analysis of credit profiles and market interest rates to provide optimal financial advice. By maintaining exceptional service standards, Adams drives client retention and satisfaction. The President's Club Banker collaborates with internal underwriting teams to resolve documentation challenges efficiently. Through consistent performance in the competitive mortgage sector, Zakery Adams contributes significantly to the revenue targets of the firm. Adams remains dedicated to simplifying the path to home ownership through expert guidance and digital efficiency.
Jack Manion - President's Club Account Executive
Jack Manion, the President's Club Account Executive at Quicken Loans, manages strategic relationships with partners to expand the reach of mortgage services. Manion architects outreach programs that connect potential borrowers with the digital lending platform. Overseeing the pipeline of new business, the President's Club Account Executive ensures that all partnerships adhere to the high service standards of the company. This role involves navigating complex financial landscapes to identify growth opportunities within the national housing market. By leveraging data-driven insights, Manion optimizes the conversion of leads into successful loan originations. The President's Club Account Executive coordinates with internal teams to ensure seamless integration of partner services. Through persistent focus on relationship management and market expansion, Jack Manion drives the acquisition of new clients. Manion maintains a strong commitment to the technological mission of the firm by promoting digital-first mortgage solutions.
Seth Hill-Kennedy - President's Club Mortgage Banker
Seth Hill-Kennedy, the President's Club Mortgage Banker at Quicken Loans, facilitates the origination of diverse home loan products for a broad client base. Hill-Kennedy analyzes financial data to structure mortgage solutions that meet the unique requirements of each borrower. Overseeing the entire loan lifecycle, the President's Club Mortgage Banker ensures compliance with regulatory standards while maintaining a focus on speed and accuracy. This role involves utilizing the advanced digital tools of the company to provide real-time updates and transparent communication. By optimizing the application experience, Hill-Kennedy enhances the reputation of the firm as a leader in online lending. The President's Club Mortgage Banker works closely with support teams to address complex financial scenarios. Through consistent dedication to client success, Seth Hill-Kennedy supports the overall growth objectives of the organization. Hill-Kennedy delivers professional financial services that simplify the complexities of the mortgage process.
Jay Shienbaum - President, Club Support & At Rocket Pro Banker
Jay Shienbaum, the President, Club Support & At Rocket Pro Banker at Quicken Loans, directs the operational support infrastructure for the professional banking division. Shienbaum architects training and development programs that empower bankers to deliver superior service. Overseeing the integration of support systems, the President, Club Support & At Rocket Pro Banker ensures that all team members possess the tools necessary for success in the digital mortgage environment. This role involves managing the performance metrics of the support teams to maintain high levels of efficiency. By fostering a collaborative environment, Shienbaum drives the professional growth of the banking staff. The President, Club Support & At Rocket Pro Banker coordinates with leadership to refine the service delivery model. Through strategic oversight of support operations, Jay Shienbaum ensures that the company maintains its competitive advantage in the financial services sector. Shienbaum supports the mission by prioritizing excellence in every client interaction.

Alexis Lewis - President's Club Subordination Specialist
Alexis Lewis, the President's Club Subordination Specialist at Quicken Loans, manages the technical aspects of lien priority and subordination agreements. Lewis architects solutions for complex title issues that arise during the mortgage refinancing process. Overseeing the coordination between legal departments and external title companies, the President's Club Subordination Specialist ensures that all documentation meets strict regulatory requirements. This role involves meticulous attention to detail to prevent delays in the loan closing process. By streamlining the subordination workflow, Lewis enhances the overall efficiency of the lending platform. The President's Club Subordination Specialist collaborates with loan officers to resolve title-related obstacles for clients. Through expert management of these critical financial processes, Alexis Lewis supports the commitment of the firm to a seamless customer experience. Lewis ensures that all subordination activities align with the broader operational goals of the company.
Justin Goike - President's Club Banker
Justin Goike, the President's Club Banker at Quicken Loans, executes mortgage lending strategies for clients seeking home financing solutions. Goike manages the end-to-end loan origination process, ensuring that each client receives personalized financial guidance. Overseeing the application and underwriting stages, the President's Club Banker utilizes the digital platform of the company to provide efficient and transparent service. This role involves assessing creditworthiness and financial stability to recommend the most appropriate loan products. By maintaining a focus on client education, Goike simplifies the mortgage process for borrowers. The President's Club Banker coordinates with internal processing teams to ensure timely closings. Through consistent performance and dedication to service excellence, Justin Goike contributes to the market leadership of the firm. Goike remains committed to the mission of providing accessible and technology-driven financial services to homeowners across the United States.
James Cipriano - President's Club Mortgage Loan Originator
James Cipriano, the President's Club Mortgage Loan Originator at Quicken Loans, manages the acquisition and processing of home loan applications. Cipriano architects financial plans that help clients achieve home ownership goals through the digital lending services of the company. Overseeing the initial stages of the mortgage process, the President's Club Mortgage Loan Originator ensures that all applications are complete and accurate. This role involves analyzing market conditions to provide competitive loan options to borrowers. By leveraging the technological resources of the firm, Cipriano accelerates the path from application to approval. The President's Club Mortgage Loan Originator collaborates with underwriting and closing teams to ensure a smooth experience for every client. Through diligent management of the loan pipeline, James Cipriano supports the revenue growth of the organization. Cipriano maintains a focus on delivering high-quality financial services that reflect the core values of the company.
Joshua Wierzbicki - President's Club Payoff Specialist
Joshua Wierzbicki, the President's Club Payoff Specialist at Quicken Loans, manages the final stages of the mortgage lifecycle, specifically focusing on loan payoff accuracy and documentation. Wierzbicki architects processes that ensure the timely and correct settlement of mortgage accounts. Overseeing the communication with external financial institutions, the President's Club Payoff Specialist verifies that all financial obligations are met according to contract terms. This role involves resolving discrepancies in payoff statements to ensure a seamless transition for the client. By maintaining high standards of accuracy, Wierzbicki protects the financial integrity of the lending portfolio. The President's Club Payoff Specialist collaborates with internal accounting teams to reconcile accounts efficiently. Through expert management of the payoff process, Joshua Wierzbicki supports the commitment of the firm to operational excellence. Wierzbicki ensures that every client interaction concludes with professional and reliable financial service.
Michelle Perun - Chief of Staff
Michelle Perun, the Chief of Staff at Quicken Loans, manages the internal operational cadence and executive communication workflows. Perun coordinates cross-departmental initiatives to ensure that strategic priorities receive necessary resources and attention. Overseeing the synchronization of leadership activities, the Chief of Staff facilitates decision-making processes that impact the entire organization. This role involves translating high-level corporate goals into actionable tasks for various teams. By streamlining internal processes, Perun enhances organizational agility and responsiveness to market shifts. The Chief of Staff acts as a primary liaison between the executive office and functional departments, maintaining clear lines of communication. Through meticulous oversight of administrative and strategic projects, Michelle Perun supports the broader mission of delivering superior mortgage solutions. Perun ensures that the operational framework remains robust enough to support the rapid growth of the company.
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