Purple Communications Executive and Leadership Team

Francine Cummings, the Chief Operating Officer at Purple Communications, directs all internal service delivery protocols and on-site interpreting logistics. Overseeing the daily execution of ASL services, the Chief Operating Officer ensures that every client interaction meets rigorous quality standards. Cummings manages the complex scheduling systems required to deploy interpreters across diverse North American markets. By optimizing resource allocation, the Chief Operating Officer maintains high service availability for deaf and hard-of-hearing users. This leadership role involves constant coordination with regional managers to refine operational workflows and improve response times. Through the implementation of standardized performance metrics, Francine Cummings drives efficiency across the entire service network. Ultimately, the Chief Operating Officer secures the operational stability necessary for the company to provide reliable, real-time communication support in high-stakes environments like healthcare and legal settings.

William Billbrough, the Chief Information Officer at Purple Communications, architects the digital infrastructure supporting video relay interpreting and secure data transmission. Managing the enterprise-wide information systems, the Chief Information Officer ensures that all communication platforms remain compliant with privacy regulations and industry standards. Billbrough oversees the integration of advanced network security protocols to protect sensitive user data during real-time video sessions. By modernizing the underlying server architecture, the Chief Information Officer facilitates seamless connectivity for users across the United States. This leadership role requires close collaboration with technical teams to maintain uptime and system reliability. William Billbrough drives the digital transformation strategy, ensuring that information technology assets align with the broader mission of accessibility. Through continuous monitoring of network performance, the Chief Information Officer guarantees that the platform supports high-definition video relay services without latency or interruption.

Zarko Roganovic, the Chief Technology Officer at Purple Communications, leads the development of proprietary software and video relay technologies. Driving innovation in communication tools, the Chief Technology Officer designs scalable solutions that enhance the user experience for the deaf and hard-of-hearing community. Roganovic manages the engineering teams responsible for building robust video streaming applications and CART integration software. By prioritizing research and development, the Chief Technology Officer keeps the company at the forefront of assistive technology advancements. This leadership role involves evaluating emerging tech trends to maintain a competitive edge in the language services market. Zarko Roganovic directs the technical roadmap, ensuring that all software updates improve accessibility and ease of use. Through the creation of intuitive interfaces, the Chief Technology Officer empowers users to connect effortlessly, thereby expanding the reach and impact of the company's core communication services.

Norman Chan, the Chief Sales & Marketing Officer at Purple Communications, executes the growth strategy and brand positioning for all interpreting services. Overseeing the expansion of market share, the Chief Sales & Marketing Officer identifies new opportunities for ASL and CART solutions within corporate and government sectors. Chan manages the outreach initiatives that connect the company with organizations requiring inclusive communication tools. By analyzing market demand, the Chief Sales & Marketing Officer crafts targeted campaigns that highlight the value of professional interpreting services. This leadership role involves building strategic partnerships to increase the visibility of the company's mission. Norman Chan drives revenue growth by aligning sales efforts with the specific needs of diverse client bases across the country. Through the development of comprehensive marketing collateral, the Chief Sales & Marketing Officer ensures that the brand remains the preferred choice for accessibility solutions in the modern workplace.