Purple Communications Executive and Leadership Team

September, 2026

Leadership Overview

Purple Communications has 5 executives leading key functions including strategy, technology, operations, information systems, and market growth.

Dedicated to bridging communication gaps for the deaf and hard-of-hearing, Purple Communications delivers essential ASL interpreting and CART solutions while maintaining a commitment to accessibility and technological excellence.

Leadership Roles at Purple Communications

  • Chief Executive Officer - Mahfuj Abir
  • Chief Operating Officer - Francine Cummings
  • Chief Technology Officer - Zarko Roganovic
  • Chief Information Officer - William Billbrough
  • Chief Sales & Marketing Officer - Norman Chan
  • Mahfuj Abir - Chief Executive Officer

    Mahfuj Abir, the Chief Executive Officer at Purple Communications, directs the overarching strategic vision for the organization. By prioritizing the expansion of video relay interpreting services, the Chief Executive Officer ensures that the company maintains a competitive edge in the accessibility market. Mahfuj Abir oversees high-level corporate governance and fosters partnerships that enhance the reach of on-site ASL interpreting solutions across North America. This leadership role involves constant evaluation of market trends to ensure that the company remains the premier provider of communication services for the deaf and hard-of-hearing. Through rigorous financial oversight and long-term planning, the Chief Executive Officer drives sustainable growth. By aligning internal resources with the core mission of accessibility, the executive secures the company's position as a leader in the language services industry while delivering consistent value to stakeholders and the community.

    Francine Cummings - Chief Operating Officer

    Francine Cummings, the Chief Operating Officer at Purple Communications, manages the daily execution of on-site ASL interpreting services and field operations. By streamlining service delivery protocols, the Chief Operating Officer ensures that the company meets rigorous quality standards for every client interaction. Francine Cummings oversees the recruitment and training of professional interpreters to maintain a robust workforce capable of handling complex communication needs. This leadership role involves optimizing operational workflows to increase efficiency across regional service centers. By monitoring performance metrics, the Chief Operating Officer identifies opportunities for process improvement and resource allocation. Through effective management of field operations, the executive supports the company's commitment to providing reliable, accessible communication solutions. This focus on operational excellence ensures that the company delivers consistent, high-quality service, ultimately strengthening the organization's reputation as a trusted partner for individuals and businesses requiring professional language support.

    Zarko Roganovic - Chief Technology Officer

    Zarko Roganovic, the Chief Technology Officer at Purple Communications, architects the digital infrastructure required for seamless video relay interpreting. By managing the development of proprietary software platforms, the Chief Technology Officer ensures that real-time communication remains reliable and secure for all users. Zarko Roganovic drives innovation in video compression and network latency reduction to optimize the user experience across diverse geographic regions. This leadership role involves close collaboration with engineering teams to integrate advanced CART solutions into existing service frameworks. By overseeing the technical roadmap, the Chief Technology Officer maintains the integrity of the company's communication systems. Through continuous investment in scalable cloud architecture, the executive supports the company's mission to provide accessible, high-quality language services. This focus on technical excellence ensures that the company remains at the forefront of assistive technology, consistently meeting the evolving needs of the deaf and hard-of-hearing population.

    William Billbrough - Chief Information Officer

    William Billbrough, the Chief Information Officer at Purple Communications, directs the enterprise data strategy and information security frameworks. By implementing robust cybersecurity measures, the Chief Information Officer ensures the protection of sensitive user data during video relay interpreting sessions. William Billbrough oversees the integration of internal information systems to support seamless communication between departments and external service providers. This leadership role involves managing the company's digital assets and ensuring compliance with industry regulations regarding data privacy. By optimizing data flow and storage solutions, the Chief Information Officer enhances the overall efficiency of the company's technological ecosystem. Through strategic oversight of information technology infrastructure, the executive supports the company's mission to provide secure and accessible communication services. This focus on data integrity and system reliability ensures that the company maintains the trust of the deaf and hard-of-hearing community while scaling operations effectively.

    Norman Chan - Chief Sales & Marketing Officer

    Norman Chan, the Chief Sales & Marketing Officer at Purple Communications, drives the growth of the company's market presence through targeted outreach and brand development. By crafting strategic campaigns, the Chief Sales & Marketing Officer ensures that the value of ASL interpreting and CART solutions reaches a broader audience of corporate and government clients. Norman Chan oversees the sales pipeline and manages relationships with key stakeholders to expand the company's footprint in the accessibility sector. This leadership role involves analyzing market demand to tailor service offerings to specific industry needs. By aligning marketing initiatives with the company's core mission, the Chief Sales & Marketing Officer strengthens the brand's position as a leader in language services. Through effective sales strategies and market penetration efforts, the executive supports the company's long-term growth objectives, ensuring that more individuals and organizations gain access to essential communication tools.

    Frequently Asked Questions Regarding Purple Communications Top Executives and Leadership Team

    Who leads Purple Communications?
    Purple Communications is led by Mahfuj Abir (Chief Executive Officer), along with executives such as Francine Cummings (Chief Operating Officer) and Zarko Roganovic (Chief Technology Officer).
    Who is part of Purple Communications’s executive team?
    The executive team of Purple Communications includes leaders such as Mahfuj Abir (Chief Executive Officer), Francine Cummings (Chief Operating Officer), Zarko Roganovic (Chief Technology Officer) and other senior executives.
    How many executives does Purple Communications have?
    Purple Communications has 5 executives leading key business areas.
    What roles are included in Purple Communications’s leadership team?
    The leadership team of Purple Communications includes roles such as Chief Executive Officer, Chief Operating Officer, Chief Technology Officer, Chief Information Officer, Chief Sales & Marketing Officer.