Providence Health Plan Executive and Leadership Team

Medalla Bautista, the Executive Director, Office of the Chief Executive Officer Engagement and Strategic Partnerships at Providence Health Plan, manages high-level stakeholder relations and corporate alignment. Bautista directs the integration of strategic partnerships to expand the reach of community-first healthcare initiatives. By coordinating communication between the executive office and external partners, the Executive Director ensures that organizational goals remain consistent with the mission of equitable access. This role involves navigating complex regulatory environments to secure collaborative opportunities that enhance service delivery. Medalla Bautista maintains a focus on long-term sustainability, driving initiatives that connect the organization with broader health networks. Through meticulous planning and relationship management, the Executive Director strengthens the institutional framework, allowing the company to address systemic health disparities effectively while maintaining operational excellence across all regional markets.

Lina Saadzoi, the Chief Financial Officer at Providence Health Plan, oversees the fiscal health and long-term economic strategy of the organization. Saadzoi directs capital allocation, budgeting, and financial reporting to ensure resources support the community-first mission. By analyzing market trends and insurance industry shifts, the Chief Financial Officer optimizes revenue cycles and cost structures. This leadership role requires constant collaboration with the board to maintain financial stability while investing in equitable healthcare solutions. Lina Saadzoi manages the financial risk profile, ensuring compliance with state and federal regulations across all operational territories. Through rigorous oversight of fiscal performance, the Chief Financial Officer enables the company to scale services effectively. Saadzoi drives the financial planning necessary to sustain the organization's 160-year legacy, ensuring that every dollar invested directly contributes to the accessibility and quality of care provided to members.

Shannon Drotning, the Market President, Consumer and Specialty at Providence Health Plan, manages the growth and performance of consumer-facing insurance products and specialty service lines. Drotning directs market expansion strategies to increase access to healthcare for diverse consumer segments. By analyzing regional market dynamics, the Market President identifies opportunities to tailor insurance offerings to specific community needs. This role involves overseeing the development of specialty programs that enhance the overall value proposition for members. Shannon Drotning collaborates with sales and marketing teams to drive enrollment and improve member retention. Through the strategic management of consumer and specialty portfolios, the Market President ensures that the organization remains competitive and responsive to market shifts. Drotning drives initiatives that simplify the healthcare experience, ensuring that all consumers receive equitable access to the services they require to maintain their health and well-being.

Fernando Acosta, the Chief Information Officer at Providence Health Plan, architects the data infrastructure and information systems that support clinical and administrative operations. Acosta directs the digital transformation of health records and member data management to improve service efficiency. By implementing secure, scalable information platforms, the Chief Information Officer ensures that healthcare providers access critical patient information seamlessly. This role involves overseeing cybersecurity protocols to protect sensitive member data across all digital touchpoints. Fernando Acosta collaborates with other executive leaders to integrate data-driven insights into the company's broader strategy for equitable care. Through the modernization of information systems, the Chief Information Officer enhances the user experience for both patients and internal staff. Acosta maintains a focus on technological innovation, ensuring that the organization remains at the forefront of digital health solutions while supporting the overarching mission of community-centered wellness.

Dawn Fortino, the Chief of Staff at Providence Health Plan, coordinates cross-functional operations and facilitates executive decision-making processes. Fortino directs the implementation of organizational priorities, ensuring that departmental activities align with the company's core mission. By managing the flow of information between the executive team and various business units, the Chief of Staff optimizes internal workflows and operational efficiency. This role involves overseeing special projects that address critical gaps in healthcare accessibility. Dawn Fortino maintains a high-level view of organizational performance, identifying opportunities for process improvement and resource optimization. Through strategic coordination, the Chief of Staff supports the leadership team in executing long-term goals. Fortino drives the operational rhythm of the company, ensuring that all teams remain focused on delivering equitable care while navigating the complexities of the insurance industry and maintaining the integrity of the organization's community-first approach.

Robert Losier, the Chief Technology Officer at Providence Health Plan, leads the development and deployment of advanced technological solutions to enhance healthcare delivery. Losier directs the engineering teams responsible for building robust software platforms that support insurance operations and member engagement. By prioritizing the integration of emerging technologies, the Chief Technology Officer improves the speed and accuracy of service delivery. This role involves overseeing the technical roadmap to ensure that all digital tools remain compliant with industry standards and patient privacy requirements. Robert Losier collaborates with clinical and administrative leaders to translate complex business needs into functional technical solutions. Through the continuous refinement of the company's technology stack, the Chief Technology Officer drives innovation that makes healthcare more accessible. Losier maintains a focus on scalability, ensuring that the organization's digital infrastructure supports growth and provides reliable, high-quality experiences for all members across the region.

Laurel Soot, the Chief Medical Officer at Providence Health Plan, oversees clinical quality, patient safety, and the development of evidence-based care standards. Soot directs the medical management teams to ensure that all insurance products promote equitable health outcomes. By analyzing clinical data and health trends, the Chief Medical Officer designs programs that address the specific needs of diverse patient populations. This role involves collaborating with healthcare providers to improve the quality of care and patient satisfaction. Laurel Soot maintains a focus on clinical excellence, ensuring that the organization's policies reflect the latest medical advancements. Through the leadership of clinical initiatives, the Chief Medical Officer drives the company's commitment to community-first healthcare. Soot ensures that medical strategies align with the broader mission of accessibility, fostering a culture of wellness that empowers members to manage their health effectively while receiving high-quality, compassionate care.