PIP Executive and Leadership Team

September, 2026

Leadership Overview

PIP has 10 executives leading key functions including strategy, financial oversight, information technology, and regional operations.

Focused on delivering high-quality printing and marketing solutions, PIP empowers businesses to enhance brand visibility through sustainable signage, direct mail, and custom promotional products across diverse national markets.

Leadership Roles at PIP

  • Managing Partner & Chief Executive Officer - Dennis Ridge
  • Chief Financial Officer - Carole Bailo
  • President - Theresa Taylor
  • President - Chrissy Conklin
  • President - Shane Parker
  • Owner and President - James Strauss
  • President - Brian Carlton
  • President - Joanie Ilten
  • President - Ed Perkins
  • Interim Chief Information Officer - Tom Jansen
  • Dennis Ridge - Managing Partner & Chief Executive Officer

    Dennis Ridge, the Managing Partner & Chief Executive Officer at PIP, directs the overarching corporate strategy and long-term vision for the organization. Ridge architects the expansion of printing and signage services across the United States, ensuring that the company maintains a competitive edge in the retail and healthcare sectors. By aligning operational goals with client needs, the Managing Partner & Chief Executive Officer drives sustainable growth and market penetration. Ridge oversees the integration of new marketing technologies to improve service delivery from concept to execution. This leadership role involves constant collaboration with regional partners to maintain high standards of quality and efficiency. Through rigorous oversight of business development initiatives, Dennis Ridge secures the financial health of the enterprise. Ultimately, the Managing Partner & Chief Executive Officer fosters a culture of innovation that supports the diverse branding requirements of a national client base.

    Carole Bailo - Chief Financial Officer

    Carole Bailo, the Chief Financial Officer at PIP, manages the fiscal health and capital allocation strategies for the entire organization. Bailo executes complex financial planning and analysis to support the company's nationwide printing and signage operations. By monitoring revenue streams from direct mail and promotional product lines, the Chief Financial Officer ensures optimal resource distribution across all regional locations. Bailo maintains strict compliance with industry standards while driving cost-efficiency initiatives that benefit the bottom line. This role requires constant interaction with executive leadership to evaluate the profitability of new service offerings in the real estate and retail sectors. Through precise budgeting and risk management, Carole Bailo stabilizes the financial foundation of the business. The Chief Financial Officer provides the necessary data-driven insights to guide long-term investment decisions, ensuring that the company remains a leader in the competitive printing and marketing services industry.

    Theresa Taylor - President

    Theresa Taylor, the President at PIP, directs the operational excellence and service delivery standards for the company's printing and signage divisions. Taylor architects localized marketing strategies that cater specifically to the needs of the healthcare industry. By overseeing the production of custom signs and promotional products, the President ensures that every client receives high-quality branding solutions. Taylor manages the daily workflows of production teams to maintain efficiency and meet tight deadlines for national accounts. This leadership role involves fostering strong relationships with local business owners to expand the company's footprint in key regional markets. Through the optimization of supply chain processes, Theresa Taylor drives consistent output and customer satisfaction. The President focuses on maintaining the company's reputation for reliability and innovation, ensuring that all printing and marketing services align with the broader corporate mission of supporting business growth.

    Chrissy Conklin - President

    Chrissy Conklin, the President at PIP, directs the strategic development and client acquisition efforts within the retail sector. Conklin architects comprehensive marketing campaigns that utilize direct mail and custom signage to boost brand visibility for retail partners. By overseeing the execution of complex design projects, the President ensures that the company delivers impactful visual solutions. Conklin manages the performance of regional teams to guarantee that service quality remains consistent across all locations. This leadership role involves analyzing market trends to identify new opportunities for growth in the competitive printing landscape. Through the implementation of sustainable production practices, Chrissy Conklin enhances the company's commitment to environmental responsibility. The President coordinates with other executive leaders to align retail-focused initiatives with the overall corporate strategy, ensuring that the business effectively meets the evolving needs of a diverse and demanding client base.

    Shane Parker - President

    Shane Parker, the President at PIP, directs the expansion and operational management of printing services for the real estate industry. Parker architects specialized signage and promotional packages that help real estate professionals enhance property visibility and branding. By overseeing the production facilities, the President ensures that all materials meet the highest standards of quality and durability. Parker manages the coordination of large-scale direct mail projects to support regional market penetration. This leadership role involves constant collaboration with sales teams to refine service offerings based on client feedback. Through the optimization of internal workflows, Shane Parker drives efficiency and reduces turnaround times for critical marketing assets. The President focuses on building long-term partnerships with clients, ensuring that the company remains the preferred provider for real estate marketing solutions. By maintaining a sharp focus on operational excellence, Parker supports the company's broader mission of business growth.

    James Strauss - Owner and President

    James Strauss, the Owner and President at PIP, directs the foundational business operations and long-term strategic growth of the organization. Strauss architects the company's commitment to quality and customer service, ensuring that every printing and signage project reflects the brand's core values. By overseeing the management of regional locations, the Owner and President maintains a consistent standard of excellence across the country. Strauss manages the integration of new service lines to meet the changing demands of the healthcare and retail sectors. This leadership role involves making critical decisions regarding capital investment and market expansion. Through the cultivation of a strong corporate culture, James Strauss empowers teams to deliver exceptional results from concept to execution. The Owner and President provides the necessary guidance to ensure that the company remains a trusted partner for businesses seeking effective marketing and branding solutions in a competitive marketplace.

    Brian Carlton - President

    Brian Carlton, the President at PIP, directs the development and execution of custom promotional product strategies for national clients. Carlton architects innovative branding solutions that help businesses stand out in crowded retail and healthcare markets. By overseeing the procurement and production of high-quality promotional items, the President ensures that the company delivers value and impact. Carlton manages the coordination between design teams and production staff to maintain high standards of creativity and accuracy. This leadership role involves analyzing consumer behavior to refine the company's product offerings and marketing approach. Through the optimization of inventory management, Brian Carlton drives operational efficiency and profitability. The President works closely with other executives to align promotional strategies with the company's overall mission of supporting business growth. By focusing on client-centric solutions, Carlton ensures that the company remains a leader in the promotional products and printing industry.

    Joanie Ilten - President

    Joanie Ilten, the President at PIP, directs the strategic implementation of direct mail services and marketing outreach programs. Ilten architects targeted campaigns that enable businesses to reach their audiences effectively through high-quality print media. By overseeing the logistics of large-scale mailings, the President ensures that all projects are executed with precision and reliability. Ilten manages the performance of production teams to maintain high standards of quality control and customer satisfaction. This leadership role involves collaborating with clients to develop customized marketing solutions that drive engagement and brand awareness. Through the continuous improvement of printing processes, Joanie Ilten enhances the company's ability to deliver cost-effective and impactful results. The President focuses on aligning direct mail initiatives with the broader corporate strategy, ensuring that the company remains a vital partner for businesses looking to achieve their marketing goals through traditional and modern print media.

    Ed Perkins - President

    Ed Perkins, the President at PIP, directs the operational management and service delivery for the company's signage and large-format printing divisions. Perkins architects durable and visually striking signage solutions that help businesses enhance their physical presence in the retail and real estate sectors. By overseeing the production and installation processes, the President ensures that every project meets the highest standards of quality and safety. Perkins manages the coordination of regional teams to maintain consistent service levels across the country. This leadership role involves working with clients to translate their branding concepts into effective visual displays. Through the optimization of production workflows, Ed Perkins drives efficiency and reduces project turnaround times. The President focuses on maintaining the company's reputation for excellence, ensuring that all signage and printing services support the broader mission of helping businesses achieve their marketing goals effectively and sustainably.

    Tom Jansen - Interim Chief Information Officer

    Tom Jansen, the Interim Chief Information Officer at PIP, directs the digital infrastructure and technological evolution of the company. Jansen architects secure online ordering platforms that allow clients to access printing and signage services with ease. By modernizing internal data systems, the Interim Chief Information Officer improves operational efficiency across all national locations. Jansen oversees the implementation of advanced graphic design software and production tracking tools to ensure seamless project execution. This leadership role involves protecting sensitive client information while enabling scalable growth through robust IT solutions. Through the integration of new digital workflows, Tom Jansen supports the company's mission to provide high-quality marketing materials to diverse industries. The Interim Chief Information Officer maintains constant alignment with business objectives to ensure that technology investments directly contribute to the overall success and market impact of the organization.

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    Frequently Asked Questions Regarding PIP Top Executives and Leadership Team

    Who leads PIP?
    PIP is led by Dennis Ridge (Managing Partner & Chief Executive Officer), along with executives such as Carole Bailo (Chief Financial Officer) and Theresa Taylor (President).
    Who is part of PIP’s executive team?
    The executive team of PIP includes leaders such as Dennis Ridge (Managing Partner & Chief Executive Officer), Carole Bailo (Chief Financial Officer), Theresa Taylor (President) and other senior executives.
    How many executives does PIP have?
    PIP has 10 executives leading key business areas.
    What roles are included in PIP’s leadership team?
    The leadership team of PIP includes roles such as Managing Partner & Chief Executive Officer, Chief Financial Officer, President, President, President.