PIP Executive and Leadership Team

October, 2026

Leadership Overview

PIP has 10 executives leading key functions including corporate strategy, financial oversight, and regional operational management.

Focused on delivering high-impact printing and marketing solutions, PIP empowers businesses across the healthcare, real estate, and retail sectors to achieve superior brand visibility through sustainable, end-to-end creative services.

Leadership Roles at PIP

  • Managing Partner & Chief Executive Officer - Dennis Ridge
  • Chief Financial Officer - Carole Bailo
  • President - Joseph Mitchell
  • President - Theresa Taylor
  • President - Nancy Bierema
  • President - Joanie Ilten
  • Owner and President - James Strauss
  • President - Brian Carlton
  • President - Robert Pelzek
  • President - Chrissy Conklin
  • Dennis Ridge - Managing Partner & Chief Executive Officer

    Dennis Ridge, the Managing Partner & Chief Executive Officer at PIP, directs the overarching corporate strategy and long-term vision for the organization. By aligning printing, signage, and marketing service offerings with evolving market demands, the Chief Executive Officer ensures consistent growth across diverse industries like healthcare and retail. Dennis Ridge maintains rigorous standards for operational excellence, overseeing the integration of sustainable practices into every client project. This leadership role involves constant collaboration with the executive team to refine service delivery models and expand the national footprint. Through the optimization of internal resources and the pursuit of innovative branding solutions, the Managing Partner & Chief Executive Officer drives the company toward sustained profitability. By fostering a culture of quality and precision, the executive secures the competitive position of the firm within the broader business services landscape.

    Carole Bailo - Chief Financial Officer

    Carole Bailo, the Chief Financial Officer at PIP, manages the fiscal health and capital allocation strategies for the entire organization. Overseeing complex financial reporting, budgeting, and investment planning, the Chief Financial Officer ensures the company maintains the liquidity required to support nationwide printing and signage operations. Carole Bailo evaluates the economic viability of new marketing service lines, providing the data-driven insights necessary for informed decision-making at the executive level. This role involves mitigating financial risk while identifying opportunities for cost-efficiency in supply chain management. By monitoring revenue streams from real estate and retail clients, the Chief Financial Officer optimizes the balance sheet to support long-term expansion. Through disciplined fiscal oversight and strategic resource management, the executive guarantees the financial stability of the firm, enabling the continued delivery of high-quality branding solutions to a diverse client base.

    Joseph Mitchell - President

    Joseph Mitchell, the President at PIP, architects the operational framework for the company's regional printing and signage divisions. Focusing on the seamless execution of direct mail and custom signage projects, the President ensures that client requirements are met with precision and speed. Joseph Mitchell coordinates with local management teams to standardize service quality across various geographic markets, driving operational consistency. This leadership role involves streamlining production workflows to enhance output efficiency for retail and healthcare partners. By implementing advanced project management protocols, the President facilitates the transition from initial design concepts to final product delivery. Through the continuous improvement of service delivery systems, the executive supports the broader organizational goal of providing comprehensive marketing support. The President maintains a sharp focus on operational scalability, ensuring that the company remains responsive to the dynamic needs of a national clientele.

    Theresa Taylor - President

    Theresa Taylor, the President at PIP, drives the strategic development of the company's promotional products and graphic design services. By analyzing market trends within the real estate and retail sectors, the President identifies new opportunities for product innovation and service expansion. Theresa Taylor oversees the creative department, ensuring that all branding solutions align with the specific marketing objectives of the client base. This role involves fostering strong relationships with key accounts to understand unique business challenges and deliver tailored visual communication tools. By integrating sustainable materials into the product portfolio, the President enhances the company's market appeal and environmental commitment. Through the effective management of creative teams and the alignment of design output with corporate goals, the executive ensures that the firm remains a leader in the competitive printing and marketing services industry.

    Nancy Bierema - President

    Nancy Bierema, the President at PIP, leads the expansion of digital marketing integration and online ordering capabilities for the organization. By modernizing the client interface and streamlining the digital procurement process, the President improves accessibility for businesses seeking custom signage and marketing materials. Nancy Bierema oversees the technological infrastructure that supports nationwide service delivery, ensuring that online platforms remain robust and user-friendly. This role involves collaborating with the executive team to leverage data analytics for better customer targeting and service personalization. By optimizing the digital customer journey, the President increases operational efficiency and drives revenue growth across all service categories. Through the strategic implementation of digital tools, the executive ensures that the company maintains a modern, competitive edge in the printing and signage market, effectively meeting the evolving needs of a diverse, tech-savvy client base.
    Nancy Bierema

    Joanie Ilten - President

    Joanie Ilten, the President at PIP, manages the strategic partnerships and business development initiatives that fuel the company's growth. By cultivating relationships with large-scale healthcare and retail organizations, the President secures long-term contracts for comprehensive printing and signage solutions. Joanie Ilten oversees the sales strategy, ensuring that the team effectively communicates the value of the company's end-to-end marketing services. This role involves identifying emerging market segments and tailoring service offerings to meet specific industry requirements. By aligning sales efforts with the company's overall mission, the President drives consistent revenue growth and market penetration. Through the development of high-performing sales teams and the execution of targeted business development campaigns, the executive ensures that the firm remains the preferred provider for businesses seeking quality branding and marketing support on a national scale.

    James Strauss - Owner and President

    James Strauss, the Owner and President at PIP, provides the foundational leadership and strategic direction for the company's regional operations. By overseeing the core business model, the Owner and President ensures that the firm maintains its reputation for quality and reliability in the printing and signage industry. James Strauss directs the allocation of capital toward infrastructure improvements and equipment upgrades, supporting the company's commitment to high-end production standards. This role involves maintaining the corporate culture and ensuring that all regional locations adhere to the company's mission of supporting business growth through effective marketing. By balancing operational oversight with long-term strategic planning, the Owner and President secures the firm's market position. Through the consistent application of business principles and a focus on client satisfaction, the executive drives the company toward continued success and operational excellence.

    Brian Carlton - President

    Brian Carlton, the President at PIP, oversees the logistics and supply chain management necessary for the company's nationwide printing and signage operations. By optimizing the procurement of raw materials and managing vendor relationships, the President ensures that production remains cost-effective and timely. Brian Carlton coordinates the distribution of promotional products and signage across various regions, maintaining high standards of quality control throughout the supply chain. This role involves implementing lean manufacturing principles to reduce waste and improve operational efficiency. By aligning logistics with the company's sustainability goals, the President enhances the environmental impact of the firm's operations. Through the effective management of the supply chain and the continuous improvement of distribution networks, the executive ensures that the company can reliably meet the demands of its diverse client base, supporting overall business growth.

    Robert Pelzek - President

    Robert Pelzek, the President at PIP, directs the quality assurance and compliance programs that define the company's service standards. By establishing rigorous protocols for printing and signage production, the President ensures that every project meets the exact specifications of the client. Robert Pelzek oversees the implementation of safety and environmental regulations, ensuring that all operations remain compliant with industry standards. This role involves auditing production processes to identify areas for improvement and maintaining the highest levels of output quality. By fostering a culture of excellence and attention to detail, the President supports the company's mission of providing superior branding solutions. Through the continuous monitoring of service quality and the enforcement of operational standards, the executive ensures that the firm maintains its competitive advantage and reputation for reliability within the printing and marketing services sector.
    Robert Pelzek

    Chrissy Conklin - President

    Chrissy Conklin, the President at PIP, leads the human resources and organizational development initiatives that support the company's workforce. By overseeing talent acquisition, training, and performance management, the President ensures that the firm attracts and retains the skilled professionals necessary for high-quality printing and marketing services. Chrissy Conklin develops programs that foster employee engagement and align the workforce with the company's core mission and values. This role involves managing organizational change and ensuring that the company's culture remains supportive of innovation and excellence. By investing in the development of the team, the President enhances the company's operational capacity and service delivery. Through the strategic management of human capital and the promotion of a positive work environment, the executive ensures that the firm remains a top employer and a leader in the business services industry.

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    Frequently Asked Questions Regarding PIP Top Executives and Leadership Team

    Who leads PIP?
    PIP is led by Dennis Ridge (Managing Partner & Chief Executive Officer), along with executives such as Carole Bailo (Chief Financial Officer) and Joseph Mitchell (President).
    Who is part of PIP’s executive team?
    The executive team of PIP includes leaders such as Dennis Ridge (Managing Partner & Chief Executive Officer), Carole Bailo (Chief Financial Officer), Joseph Mitchell (President) and other senior executives.
    How many executives does PIP have?
    PIP has 10 executives leading key business areas.
    What roles are included in PIP’s leadership team?
    The leadership team of PIP includes roles such as Managing Partner & Chief Executive Officer, Chief Financial Officer, President, President, President.