Pharmacity Executive and Leadership Team

September, 2026

Leadership Overview

Pharmacity has 5 executives leading key functions including strategy, retail operations, organizational alignment, information technology, and supply chain management.

Committed to enhancing healthcare accessibility across Vietnam, Pharmacity delivers essential pharmaceutical products and wellness services through a robust retail network, prioritizing patient health outcomes and operational excellence.

Leadership Roles at Pharmacity

  • Chief Executive Officer - Shahzaib Hassan
  • Chief Executive Officer Pharmacity - Deepanshu Madan
  • Chief of Staff - Vi Dang Thi Tuong
  • Chief Information Officer - Tin Nguyn
  • Chief Operations Officer - Nam Nguyen
  • Shahzaib Hassan - Chief Executive Officer

    Shahzaib Hassan, the Chief Executive Officer at Pharmacity, directs the overarching corporate strategy and long-term growth initiatives for the pharmacy retail chain. Hassan oversees the expansion of the retail footprint across Vietnam, ensuring alignment between market demand and pharmaceutical service delivery. By managing high-level stakeholder relationships and board communications, the Chief Executive Officer secures the necessary capital and resources to scale operations effectively. This leadership role involves constant evaluation of the competitive landscape to maintain market dominance in the pharmacy sector. Shahzaib Hassan drives the organizational culture toward patient-centric care and operational efficiency. Through rigorous performance monitoring, the Chief Executive Officer optimizes the business model to support sustainable revenue growth. Ultimately, Hassan ensures the company remains the leading provider of health and wellness solutions within the region, consistently meeting the evolving needs of the Vietnamese population through strategic foresight and disciplined execution.

    Deepanshu Madan - Chief Executive Officer Pharmacity

    Deepanshu Madan, the Chief Executive Officer Pharmacity at Pharmacity, architects the specific retail transformation programs and customer engagement models that define the brand. Madan focuses on the integration of digital health services with physical pharmacy locations to create a seamless omnichannel experience for consumers. The Chief Executive Officer Pharmacity manages the cross-functional teams responsible for inventory optimization and supply chain resilience, ensuring that essential medications remain accessible throughout the country. By analyzing consumer behavior data, Deepanshu Madan refines the product assortment to better serve diverse demographic needs. This leadership role requires constant collaboration with regional managers to standardize service quality across all retail outlets. Through the implementation of advanced retail analytics, the Chief Executive Officer Pharmacity drives operational improvements that reduce costs and increase customer loyalty. Madan secures the company's position as a trusted healthcare partner by maintaining strict compliance with industry regulations and quality standards.

    Vi Dang Thi Tuong - Chief of Staff

    Vi Dang Thi Tuong, the Chief of Staff at Pharmacity, coordinates the internal communication flow and strategic project management across all executive departments. Tuong facilitates the execution of corporate initiatives by aligning departmental goals with the broader mission of the pharmacy chain. The Chief of Staff manages the administrative infrastructure that supports the leadership team, ensuring that decision-making processes remain efficient and transparent. By overseeing the implementation of organizational policies, Vi Dang Thi Tuong maintains operational consistency throughout the company. This leadership role involves managing complex cross-functional projects that require input from various stakeholders, including operations, finance, and human resources. Through the development of internal reporting mechanisms, the Chief of Staff provides the executive team with actionable insights regarding organizational performance. Ultimately, Tuong ensures that the company maintains a high level of internal cohesion, allowing the leadership team to focus on scaling the business and improving healthcare delivery across the region.

    Tin Nguyn - Chief Information Officer

    Tin Nguyn, the Chief Information Officer at Pharmacity, directs the digital transformation and technological infrastructure that powers the pharmacy retail network. Nguyn oversees the development of secure data management systems, ensuring that patient information remains protected while enabling efficient inventory tracking and supply chain visibility. The Chief Information Officer manages the IT department, focusing on the deployment of scalable cloud solutions that support rapid retail expansion. By integrating advanced analytics platforms, Tin Nguyn provides the executive team with real-time data on sales performance and consumer trends. This leadership role involves constant collaboration with operations to automate manual processes and improve the overall customer experience through digital touchpoints. Through the implementation of robust cybersecurity protocols, the Chief Information Officer safeguards the company's digital assets against emerging threats. Ultimately, Nguyn drives the technological innovation necessary to maintain a competitive edge in the fast-paced retail pharmacy market.
    Tin Nguyn

    Nam Nguyen - Chief Operations Officer

    Nam Nguyen, the Chief Operations Officer at Pharmacity, manages the daily logistics and retail store operations that form the backbone of the pharmacy chain. Nguyen oversees the regional distribution networks, ensuring that pharmaceutical products reach retail locations with maximum efficiency and minimal downtime. The Chief Operations Officer directs the store management teams, focusing on staff training, service quality, and operational compliance across the entire network. By optimizing the supply chain, Nam Nguyen reduces overhead costs and improves product availability for customers. This leadership role involves constant monitoring of store-level performance metrics to identify areas for improvement and growth. Through the implementation of standardized operating procedures, the Chief Operations Officer ensures that every location delivers a consistent and high-quality experience. Ultimately, Nguyen drives the operational excellence required to support the company's mission of providing accessible healthcare solutions to communities throughout the region, maintaining high standards of service and reliability.

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    Frequently Asked Questions Regarding Pharmacity Top Executives and Leadership Team

    Who leads Pharmacity?
    Pharmacity is led by Shahzaib Hassan (Chief Executive Officer), along with executives such as Deepanshu Madan (Chief Executive Officer Pharmacity) and Vi Dang Thi Tuong (Chief of Staff).
    Who is part of Pharmacity’s executive team?
    The executive team of Pharmacity includes leaders such as Shahzaib Hassan (Chief Executive Officer), Deepanshu Madan (Chief Executive Officer Pharmacity), Vi Dang Thi Tuong (Chief of Staff) and other senior executives.
    How many executives does Pharmacity have?
    Pharmacity has 5 executives leading key business areas.
    What roles are included in Pharmacity’s leadership team?
    The leadership team of Pharmacity includes roles such as Chief Executive Officer, Chief Executive Officer Pharmacity, Chief of Staff, Chief Information Officer, Chief Operations Officer.